Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 57 countries, and over 31,000 employees, we del...
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Provide functional guidance to the team(s), a development methodology that allows a team to self-organize and deliver change quickly.
Coach the teams to: Ensure the effective use/application of Agile practices
Self-Facilitate sprint planning, retrospective, and sprint demos
Align to the Client Recipe, Responsible for facilitating/coaching scaled Agile ceremonies
Coaching of team Agile ceremonies (Daily stand-up; team demo; team retrospective; team planning; team sprint and iteration review)
Participate in PI Planning, Participate in Scrum-of-Scrums, Participate in Large Scale Retrospective, Participate in Large Scale Delivery Demos, and Actively engage several teams to support large-scale planning
Provide guidance to ensure the effective use/application of Agile practices and tools
Responsible for coaching the configuration, integration, reporting (metrics), and adoption of relevant configuration tools (i.e. JIRA; Confluence) within teams
Responsible for coaching teams to continuously review and gain performance, delivery, and governance-related insights from the teams' performance metrics
Promote transparency from team to portfolio, Update the organization on the teams’ progress and escalate issues that cannot be resolved by the team
Work with the team to become self-sufficient in their agile practices, mature enough to not need full-time support from a Scrum Master
Assist and coach teams to ensure they understand the importance of delivering to agreed timelines (end of development iteration)
Assist and coach the teams on the importance of removing organizational impediments impacting delivery Provide assistance to the programs and teams to ensure refinement of work from portfolio to team
Coach the team on the importance of removing obstacles that are impeding progress
Facilitate cross-team coordination throughout program increment
Provide facilitation support to the Product Owner with regards to the process of program\team backlog refinement and prioritize the product backlog
Provide support to the Team Leads with regards to the basic agile practices across multiple teams in a program. Provide support to the mature agile teams on an ad hoc basis
Drive continuous improvement during the delivery process and in the team’s Agile maturity. Responsible for continuous improvement of current processes. Responsible for the continuous assessment of the team’s level of Agile maturity
Coach and guide teams to increase their Agile maturity on a journey to become an autonomous team
Qualifications
A relevant Scrum Master certification (CSM, PSM I, CSP)
Grade 12
Experience being a Scrum Master for at least 5 years across multiple teams and industries/organizations.
Proven experience in the application of one or more of the following:
Agile values and principles
Scrum principles, practices, and theory
Kanban principles, practices, and theory
Agile techniques (i.e. User Stories; Continuous Integration; Continuous Testing; PairProgramming;