Fresh Jobs at Discovery Limited

Key Purpose

• Group Compliance SA is looking for a dynamic individual to join the Group Compliance SA: Regulation, Culture & Governance team as a Regulatory Training Development Specialist to assist management to effectively and productively manage its responsibilities to comply with applicable training requirements, industry standards, codes, guidelines and practice.  

Areas of responsibility may include but are not limited to

• Design and develop e-Learning and, when necessary, instructor-led programmes and modules
• Analyse and determine suitable training delivery methods to achieve practical competence.
• Facilitate ongoing review of the regulatory training programme’s effectiveness against defined outcomes and feedback to relevant stakeholders.
• Manage and maintain the regulatory training repository.
• Build, develop and maintain relationships with the relevant internal and external stakeholders.
• Ensure that team annual objectives are met.

Role Specific Competencies

• Legislative knowledge and interpretation of training requirements.
• Authoring reports and other documents.
• Local and international regulatory training experience.
• Write in a well- structured and logical way.
• Strong listening, organisational and communication skills.
• Work independently and as part of a team when required.
• Support management in achievement of team objectives.
• Efficient time management skills, including quick turnaround time on work.
• Attention to detail.
• Able to work under pressure.
• The ability to think in an analytical and conceptual manner.

Personal Attributes and Skills

• Focused.
• Organised.
• Proactive.
• Perceptive.
• Analytical.
• Trustworthy.
• Excellent Interpersonal skills.
• Team player.
• Resilient.

Education and Experience

• Relevant tertiary qualification.
• Articulate Storyline 360, Vyond, Adobe Creative Cloud, PowerPoint, Saba Publisher or similar programmes.
• Learning platforms.
• Must have a clear and in-depth understanding of e-Learning training methodologies.

Advantageous:

• At least 1 to 3 years’ experience with a focus on regulatory training.  
• Understanding of the financial services and insurance industry.

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Key Purpose

• The Solution Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals.
•  This is a specialist role, providing technical leadership across a number of disparate solutions for a value driven enterprise journey.
• You will play a key role in designing end to end technology solutions and supporting engineering teams throughout the SDLC.  You will be experienced in providing design documentation, and reviewing or contributing to ICD’s, IT governance and Standards.
• You will work alongside other Architects, Principal Software Engineer, business analysts, UX designs and developer teams delivering incremental releases that generate business value.

Areas of responsibility may include but not limited to:

The Solution Architect is accountable for understanding the business need and translating into technology solutions that are designed and built in accordance with IT Delivery policies and standards. Key responsibilities are:

• Working closely with the technology tribe, designing solutions that cross technical, product and application boundaries, ensuring that changes are designed, developed and delivered in compliance with policies and standards
• Is a point of contact for resolving any architectural issues
• Acts as an SME for technical changes in order to provide estimates for new initiatives or product enhancements
• Owns, creates and maintains Solution Design documentation and seeks relevant sign off
• Contributes to Design standards and patterns, and forms part of the governing body of EADA
• Supports Projects and Product Enhancements throughout the development and delivery lifecycle
• Assists in Incident/Problem management, Root Cause Analysis and definition of solutions

Personal Attributes and Skills

Behavioral competencies

• Customer Service Orientation
• Leadership & teamwork
• Negotiation skills
• Time Management
• Logistical Analysis
• Professional Communication (written, verbal/presenting and listening)
• Creativeness
• Innovation
• Stakeholder Management
• Tenacity
• Risk Management
• Conflict Resolution

Education and Experience

Education

• Matric
• A relevant IT Degree or equivalent professional IT tertiary qualification.

Experience

• Demonstrable experience (ideally 5 years+) working as a Solution Architect using a range of different technologies (ideally including Java/Spring, .NET, JavaScript, micro services, containers, databases, cloud technologies)
• Demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing & deployment of a wide range of applications
• Confident communicator - able to present complex technical issues in a clear manner to technical and non-technical audiences
• Experience of Agile Methodology (ideally SAFe)
• Multi-task and prioritise across a number of projects and initiatives.
• Work independently and collaborate effectively across the organization.
• Ability to thrive in a fast-paced, rapidly-changing environment
• Self-motivated, goal-oriented individual with the ability to take ownership of the task assigned
• Strong analytical and problem-solving skills

Desirable:

• Financial Services experience is desirable but not essential
• Experience of multiple architecture frameworks
• Experience in both Waterfall and Agile Delivery models and working within the teams
• Experience of multiple cloud technologies.

Knowledge

• Services Design
• Architecture Principles Design
• Business Rule Design
   

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Job Description

• Identifying sales opportunities
• Answering inbound calls timeously and making required outbound calls
• Co-ordination of own administration
• Identifying sales opportunities

Key purpose

• This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaan

Qualification & Experience

• Matric
• At least 1year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification