Fresh Jobs at Fidelity Services Group

Overall purpose of the job:

• The purpose of the Fire Coordinator and Administrator is to assist Projects and Operations with coordination of jobs and administration functions relating to both Projects and Operations.

Duties & Responsibilities:

• Scheduling of jobs with clients and technicians (internal & external)
• Answering all incoming calls in an efficient and professional manner
• Print & distribute technicians work schedules daily
• Call and confirm all calls booked with client
• Recording of technicians daily whereabouts and take corrective measures should schedules need to be changed.
• Give assistance to clients on an ongoing basis
• Collecting of outstanding paperwork daily, including job cards and invoices
• Assist manager with complaint resolution
• Meeting and keeping agreed targets
• Monitoring all vehicles and keeping track of any repairs and services done.
• Monitoring and ordering in of PPE for department
• Working on monthly and weekly invoicing reports
• Assist and raising of job and non-job related purchase orders
• Generate new stock codes not loaded on the system
• Following up of orders with suppliers for jobs
• Van stock counts and variance reports
• Preparing and scanning of documentation for invoicing
• Following up on supplier invoices and payments
• Assist with OTA’s, overtimes and expense claims
• Opening all CS and PS jobs on SAP
• Opening of all project and non-project related jobs
• Assist PM with scheduling and coordination of all CS and PS jobs
• Assist with stock issuing to all jobs
• Preparing files for invoicing
• Saving of file hard copies to system
• Ensure project registers updated with relevant project information
• Ensure general filing sorted out and maintained regularly
• Ensure that stock is allocated for jobs prior to invoicing
• Assist PM and GM with adhoc duties
• Ensuring workstation neat and tidy at all times
• Ability to read costing sheets and have a fair understanding of sales quotations
• Understand and manage own deliverables, scope and good time management
• Work effectively with sales, commissioning engineers and Project Manager
• Work and adhere to detailed commissioning plans which identifies the activities needed to successfully install/service, commission and handover sites,
• Proper control over all documents and records of all tests on site to include in handover documents as proof of functional testing.
• Adherence to project and EHS plans;
• Keep forms and records to document daily project activities;
• Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project
• Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects;
• Check stock before deployment to site and when on site in order to ensure everything required is available. This includes managing any vehicles stock that may be issued.
• Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
• Maintaining a good customer relationship with all Commercial Clients
• Overtime work required from time to time

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 2 years admin experience
• Financial background/experience essential
• Have some Accounting systems experience ie. SAP
• Knowledge of Listener
• Knowledge of Technical Coordination
• Knowledge of Project Coordination
• Computer Literate (MS Office, Outlook)
• Typing speed of 45+wpm

Skills and Attributes:

• Customer focused
• Time Management
• Interpersonal Savvy
• Technical / functional skills
• Timely decision making
• Planning
• Confident
• Excellent communication and presentation skills
• Drive for results / consistent deliverer
• Business acumen / strategic vision
• Agility
• Accountability
• Collaborative
• Resilience
• Work under pressure in a fast moving growth environment
• Action Oriented
• Priority setting
• Approachability
• Integrity and Trust
• Informing
   

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Job Description

• The above position is vacant Nationally. The overall purpose of this position is to ensure that Cash in Transit (CIT) operations are efficiently managed.

Minimum Requirements:

• Clear Criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Computer literate (compulsory)
• At least 5 years experience in the Cash in Transit industry or a similar role (Advantageous at FSG)
• CIT management/ supervisory experience is advantageous
• Knowledge of HR/ IR
• Knowledge of ISO9001:2015 quality management and its requirements
• Knowledge of Transtrack
• Strong planning, leadership, organizational and interpersonal skills  
• Valid driver’s license and own transport  
• Able to work under pressure
• Prepared to work irregular hours
• Clear disciplinary record

Key Performance Areas (not totally inclusive):

• Responsible for all operational issues to the entire client base of his/her branch – through daily communication/ instruction giving and follow-up with employees
• Ensure all clients are serviced as per contractual requirements
• Maintain good relations between the Branch and the client regarding services rendered
• Manage staff and client retention
• Risk management
• Ensure all administrative responsibilities relating to daily operational requirements are complete
• Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refueling, operate the various security systems, ensure the cleanliness of the vehicle, etc.
• Accident prevention and reporting
• Take preventative actions toward any suspicious activity
• Liaise with management and all staff
• Personnel Management - deal with HR/IR-related issues
• Overall Transtrack duties
• Ensure security and manage the movement of CIT schedules during transit

Other Personality Attributes and Core Competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Willing to work long hours
• Planning and organizing skills
   

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• The above position is vacant at our Mafikeng Branch. The overall purpose of this position is to repair the company vehicles when needed.

Requirements:

• Clear criminal record
• Qualified – Trade certificate in diesel/petrol mechanics to work on various vehicles
• At least 5 years’ diesel mechanic’s experience
• Experience with Toyota Dyna’s; Hino 300’s; Hilux D4D’s; Nissan MP200’s is an advantage
• Valid drivers’ license (code 10 is advantageous)  
• Own transport is advantageous
• Able to work under pressure, unsupervised and multitask 
• Must be prepared to work irregular hours, i.e. standby duties; shifts and overtime
• Physically fit

Job Specification:

• Rebuild a diesel and petrol engine (various makes of vehicles)
• Servicing of vehicles
• Perform day to day maintenance on vehicles
• Compile paperwork for each vehicle
• Performing basic workshop duties

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Problem solving
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Accuracy
• Quality assurance
• Excellent organisation and planning ability
• Time management and punctuality
   

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Overall purpose of the job:

• To complete hardware installations to the highest quality and within the required timelines.

Duties & Responsibilities:

• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems
• Offer product support onsite and remotely
• Dealing with technical and client queries
• Assist with technical evaluations and repairs
• Management of stock and tool of trade vehicle
• Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Trade test in motor electrical electronics or similar preferred,
• Auto-electricians qualification advantageous,
• At least 3 years’ experience in the fitment of vehicle tracking equipment

Attributes:

• Action orientated
• Good fault-finding skills
• Attention to detail
• Problem Solving

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Job Description

• Overall purpose of the job: To ensure all stock received at Midrand Warehouse are timeously processed and receiving locations are accurately maintained.

Duties & Responsibilities:

• To receive invoices and process the GRV’s accordingly against the purchase order
• Ensure purchase order was raised against the correct supplier account
• Ensure correctness of stock to invoices and stock received before processing transactions
• Report and correct discrepancies before completing on the system
• Consolidate supplier documentation and ensure completeness before handover to reconciliation
• Ensure purchase order was raised against the correct supplier account
• Ensure stock received is receipted and put away within 24 hours of delivery
• Investigate and resolve receiving queries
• Investigate and resolve put away tasks older than 24hours
• Inspect returned goods for faults or quality defects and identify corrective action of goods returned.
• Good stock to follow the relevant receiving process.
• Prompt communication to the relevant stakeholders to ensure timeous resolution and correction of queries picked up
• Receive and handover stock within acceptable time frames
• To apply quality control on all products received at the warehouse by ensuring stock received is of acceptable quality to be supplied to internal and external customers
• Ensure that stock is handover to the correct persons in the correct areas of the business
• To ensure compliance in terms of Operating standards and other procedures in the Warehouse.
• To always safeguard the assets of the company
• To be able to do the following:
• Prepare and submit daily/weekly and monthly reports
• Identify risks and react proactively.
• Control all documentation for goods received and ensure visibility of such documentation to the relevant stakeholders
• To apply housekeeping rules.
• To ensure and maintain health and safety procedures.
• Keep track and record of nonstock orders and deliveries to warehouse.

Minimum qualifications and experience:

• Matric / Grade 12
• Experience in a warehouse environment beneficial.
• Data Capturing
• Excel / Microsoft Office
• SAP – Will be an advantage

Attributes:

• Attention to detail
• Able to work under pressure
• Good people skills
• Able to work in a team
• Fast Learner
• Time management
• Accuracy
• Deadline driven
   

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Main purpose of the job:

• To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

 Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Response
• Clear Criminal Record
   

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Job Description

• Overall purpose of the job: To complete hardware installations to the highest quality and within the required timelines.

Duties & Responsibilities:

• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems
• Offer product support onsite and remotely
• Dealing with technical and client queries
• Assist with technical evaluations and repairs
• Management of stock and tool of trade vehicle
• Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Trade test in motor electrical electronics or similar preferred,
• Auto-electricians qualification advantageous,
• At least 3 years’ experience in the fitment of vehicle tracking equipment

Attributes:

• Action orientated
• Good fault finding skills
• Attention to detail
• Problem Solving

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Position Summary:

• The Tactical Officer is responsible for leading and coordinating tactical operations for Security enforcements. This position requires strong leadership skills, expert knowledge of tactical procedures and strategies, and the ability to make quick and effective decisions in high-pressure situations.

Key Responsibilities:

• Plan and oversee tactical operations, including raids, hostage rescues, and high-risk arrests.
• Coordinate with other law enforcement agencies, military units, and government organizations to execute joint tactical operations.
• Train and instruct team members in tactical procedures, weapons handling, and close-quarters combat techniques.
• Develop and implement tactical plans and strategies to achieve mission objectives.
• Conduct threat assessments and risk analyses to determine the best course of action for each operation.
• Maintain and inventory tactical gear, weapons, and equipment to ensure readiness for operations.
• Communicate effectively with team members, superiors, and other agencies to coordinate tactical activities.
• Provide leadership and direction during tactical operations, ensuring team members adhere to established procedures and protocols.
• Conduct after-action reviews to evaluate the success of tactical operations and identify areas for improvement.
• Stay current on developments in tactical training, equipment, and tactics to ensure the team operates at the highest level of proficiency.

Requirements:

• Psira Resistered in Grade B/C (preferred)
• Minimum of 3 years of experience in Armed response, CIT, 3rd Man postions
• Valid competency in Hand, Shotgun and SL Rifle (Crucial)
• Stron knowledge on weapon handling
• Strong leadership skills and the ability to make quick decisions under pressure
• Excellent communication and interpersonal skills
• Physical fitness and agility to participate in tactical operations

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• A position for an Investigator exists at the Midrand Office, reporting to the Investigations Manager for Governance, Risk and Compliance. The Investigator will be responsible for independently conducting investigations within the group. 

Experience, Requirements and Qualifications: 

• A formal relevant qualification would be advantageous. 
• Previous investigation experience is essential. 
• Ability to work independently or with minimal supervision. 
• Own reliable transport with a valid driver’s license. 
• Willingness and readiness to travel when required. 
• Valid passport. 
• Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and the internet. 
• No criminal record or any pending cases. 
• Has a good command of the English language. 
• Understanding of the FSG environment would be advantageous. 
• Experience and Working knowledge of Microsoft Office (Excel, Word, Outlook, etc). 

Job Description: (not totally Inclusive) 

• Interviewing employees relevant to each case under investigation. 
• Gather all relevant evidence in a legal manner. 
• Work well with other role players like SAPS, FSG Legal department, claims department, people who conduct polygraphs, etc. 
• Responsible for ensuring investigation reports are accurate and supported by evidence. 
• Responsible for Filing, and Archiving. 
• Quality of own work. 
• Ensuring that investigations are completed within deadlines. 
• Responsible for the integrity of reporting. 
• Ensure all information is filed, updated and readily available as required. 
• Willingness to work overtime when necessary. 

Competencies Required  

• Presentation and communication skills. 
• Business writing and reporting. 
• Self-sufficiency. 
• Adaptability to different and difficult environments. 
• Problem solving skills. 
• Attention to detail. 
• Persuading and influencing 
• Business acumen. 
• Deadline driven. 
• Building Relationships. 
• Showing Resilience. 
• Observation skills.