Fresh Jobs at FNB South Africa

Job Description

• To source, qualify and influence talent for all levels of critical/hard-to-fill positions, develop clearly defined recruitment strategies, and sets expectations in partnership with the recruitment team 
• To creatively and proactively mine social media, networking sites, user groups, passive candidates and the business candidate database to identify, screen and create talent communities and candidate pipelines for current and future positions. Additionally, this position will ensure that business is represented in the most accurate and appropriate manner to all candidates.
• Hello future Talent Acquisition Specialist   
• FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!

Are you someone who can:

• Source, qualify and influence talent for all levels and all types of positions.
• Identify and implement recruitment strategies.
• Mine social media, networking sites, user groups, passive candidates and candidate databases to identify, screen and create talent communities and candidate pipelines for current and future positions.
• Control expenditure and identify process improvements to contain and reduce costs.
• Compile reports that track progress and guide business to make informed decisions.
• Display and encourage an appreciation of teamwork and inclusivity.
• Participate in planned activities that are appropriate for own development.
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.
• Manages risks in own area of responsibility.
• Contribute to the successful implementation of HR processes.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

You will be an ideal candidate if you:

• Have completed a relevant degree / diploma.
• Have at least 5 years’ experience in talent acquisition with exposure to recruiting at Executive level
• Experience recruiting for Technology and Data & Analytics would be advantageous.  

You will have access to:

• Challenging work in a complex and exciting environment
• Opportunities to innovate and create efficiencies.

We can be a match if you are:

• Able to work under tight deadlines and handle detail-oriented tasks
• Capable of working effectively under pressure
• Effective written and verbal communication to stakeholders

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Job Description

• To partner with the business in the provision of financial advice and support to increase operational quality, through the 
• execution of financial services as per agreed standard operating procedures.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency.
• Develop a service culture which build rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Establish and manage a high level of organisational cooperation in order to ensure a professional service delivery
• Identify and recommend improvements to accounting and reporting processes.
• Execute relevant internal controls to ensure the integrity of operations, financial and accounting practices. Identify risk factors that could adversely affect the business and adhere to procedures that mitigate identified risks or exposure to risk and disclose risk information to relevant internal and external stakeholders.
• Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Apply relevant principles to accurately record, adjust and reconcile financial transactions and events. Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
• Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated in Business.
• Participate in special projects and ensure project delivery through providing effective finance advice and support.
• Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Keep abreast of learning opportunities and changing trends in your business environment.

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Job Description

• To ensure new business revenue targets and quality standards are met; Assist in the development of sales strategy to ensure future growth
• Achieve new revenue targets by growing a portfolio of new clients and sales acquired
• Conduct budget analysis, forecast and prepare budget for New Business and Sales opportunities
• Drive appropriate capital management through CAPMANCO.
• Manage pricing exceptions, instil a pricing discipline and up-skill the frontline on pricing methodology in order to directly influence profitability of products.
• Develop and implement differentiated service models for client segments
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Negotiate with third parties (both internal and external) regarding the components of the value proposition that need to be delivered. This includes various product areas and delivery channels
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets in new business market and convert new leads to sales
• Develop rigorous business cases to drive new, differentiated market and new product growth strategies (e.g. new product and market development) as well as defensive strategies to maintain market share
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress for New Markets
• Monitor changes in legislation, regulations, initiatives and relevant industry practices.
• Ensure drafting and implementation of appropriate interventions.  
• Ensure compliance with audit requirements by driving Basel policies through Basel Steerco
• Manage pricing exceptions, instill a pricing discipline and up-skill the frontline on pricing methodology
• Develop new business and identify new revenue opportunities and increased productivity opportunities
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing  trends and data by tracking performance of the teams and monthly reporting
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Contribute to the development and execution of the business unit strategy through the development and implementation of the People Strategy and operational objectives

Additional Requirements

• Experience of Product prioritization according to channel
• Ability to develop propensity models for take up on products
• Ability to link with internal Data Teams for feeding leads it into different channels
• Experience related to Inbound Offer to NTB or ETB clients and Outbound offers driven to frontline and any other channel, where bankers reach out to clients to offer a product for uptake

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Job Description

• To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Act responsibly with work related resources in order to contribute to cost containment.
• Achieve expected financial targets and uphold associated service levels.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Contribute to innovation by finding faster and more accurate ways of working.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships across the FRG.
   

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies
   

go to method of application »

Job Description

• To partner with the business in the provision of financial advice and support to increase operational quality, through the 
• execution of financial services as per agreed standard operating procedures.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency.
• Develop a service culture which build rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Establish and manage a high level of organisational cooperation in order to ensure a professional service delivery
• Identify and recommend improvements to accounting and reporting processes.
• Execute relevant internal controls to ensure the integrity of operations, financial and accounting practices. Identify risk factors that could adversely affect the business and adhere to procedures that mitigate identified risks or exposure to risk and disclose risk information to relevant internal and external stakeholders.
• Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Apply relevant principles to accurately record, adjust and reconcile financial transactions and events. Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
• Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated in Business.
• Participate in special projects and ensure project delivery through providing effective finance advice and support.
• Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Keep abreast of learning opportunities and changing trends in your business environment.

go to method of application »

Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

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Job Description

• To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences
• Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers
• Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Prevent wastage and identify process improvements to contain and reduce costs

go to method of application »

Job Description

• To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.
• Hello Future Business Development Manager,
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in Invest & Insure, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• Role will be based in Kwazulu-Natal

Are You Someone Who Can

• Provide first line support on escalations that are outside of turnaround time
• Manage all segment leadership requests
• Report on all Challenges within regions and manage expectations
• Manage the full process related engagement from submission of quote to completion
• Proactively support lead usage, assisting with seeking opportunities through adviser tools
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going

You Will Be An Ideal Candidate if you Can

• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets
• Analyse and develop implementation plan against the forecasted financial budget
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients
• Develop and implement practices which build service delivery excellence and implements efficiency models

You Will Have Access To

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We Can Be a Match If You

• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Participate in relevant management forums where required and cascades relevant information through team
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication

go to method of application »

Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through.
• Ensure effective management of the leads pipeline.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Contribute to innovation by finding faster and more accurate ways of working.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Deliver exceptional and high-quality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Act responsibly with work related resources in order to contribute to cost containment.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Achieve expected financial targets and uphold associated service levels.