Fresh Jobs at FNZ Group

Role Description

• The Operational Risk & Control Manager is required to lead the application and development of the Risk Event process, act as the primary escalation in respect of all FNZ clients for Operational Risk matters in addition to supporting the Operational Risk Director.

Specific Role Responsibilities 

• Drive the use of the Firm’s designated risk system as the sole repository for Risk Event Information. 
• Ensure key person dependency is identified and remediated swiftly. 
• Support the first line of defence with any risk related queries extending through business continuity, RCSA, Control Testing, Operational Resilience and Financial Crime. 
• Ensure delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact 
• Deliver quality Risk Event MI to all levels of the business – from 1st line through to Governance Committees and Board Reporting. 
• Ensuring effective management and oversight of daily team controls · Perform trend analysis and follow up with business areas on trends, timeliness and quality.
• Assist in driving quality action plans, including appropriate ownership, oversight and escalation to ensure completion on schedule thereby mitigating FNZ risk exposure. 
• Drive process improvement in audit governance, reviewing and revising processes and structures to adapt to the needs of the audit schedule and actively communicate on audits as they develop. 
• Attend regular client meetings and resolve all actions within agreed timescales. · Ensure client queries are responded to in a prompt and business-like manner. 
• Development & delivery of Risk related training e.g. focussing on identification, quality and timeliness of Risk Event reporting · Develop the Operational Risk & Control Analysts through regular 1-1s, feedback and coaching 
• Manage the performance of all direct reports, addressing performance issues in a timely manner to ensure that there is no client or operational impact.

Functional Area Responsibilities 

• Continue to develop the Operational Risk & Control Team purpose and ensure the Operational Risk & Control function delivers value and assurance to FNZ and our client base. 
• Lead the development and evolution of the FNZ Risk Event process to ensure efficient, timely and accurate escalation, recording and reporting of Risk Events. 
• Promote and actively develop a risk aware culture within FNZ 1st line. 
• Be proactive, organised and actively provide ideas of innovation and process improvement. 
• Build and maintain excellent relationships with key internal stakeholders and clients to ensure engagement with our strategy.   
• Be informed of sector-wide developments and those beyond the business sector. 
• Undertake any other reasonable duties, as determined by the Operational Risk Director 
• Ensure all mandatory training is completed in a timely fashion. 
• Encourage a culture of openness and ethical decision making within the team.

Experience required

• It is incumbent upon the Operational Risk Manager to ensure they are competent and have high performance in the following areas:  
• The successful candidate must have a track record of innovating to improve process, control and efficiency at a team management level. 
• Track record of managing teams who operate to tight deadlines and meet client deliverables 
• Extensive experience of Operational Risk & Control within the Wealth Management / Platform industry.
• Experience in the Risk Event Process and oversight functions 
• Experience in client relationship management 
• Knowledge of the UK financial services and regulatory framework including the CASS Sourcebook. 
• Must also be fully IOC qualified 
• Written and verbal communication to be of a high standard along with strong ability to influence 
• Ability to communicate effectively at a variety of levels within a regulated environment, both internally and externally, written and oral. 
• Numerate and literate. 
• Punctual and deadline driven. 
• Strategic and analytical thinking 
• Must be able to work within tight time constraints 
• Be able to conduct meetings and presentations skilfully 
• Be able to observe project deadlines 
• Be detailed and results oriented 
• Be a strong negotiator 
• Excellent achievement background 
• Technical knowledge in product life cycle, market risk solutions, fixed income products, credit risk and attributions 
• Superior management, leadership and supervisory expertise · Ability to be objective 
• Be professional, diplomatic and cordial 
• Be able to understand complex edicts, regulation guidelines, insurance products, and financial legislation

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Role Description

• The role is responsible for the business and functional solution design, technical analysis of FNZ’s platform capabilities, business processes analysis and end to end testing (including supporting client UAT). They will work both independently and within a client aligned team to examine existing IT systems and business models, analyse requirements (both business and technical) and to decompose these into user stories and a supporting solution design. These activities will likely include the management of stakeholders (internal and external) to ensure that solution designs meet requirements.
• The Analyst Tester is also required to work closely and proactively with Analyst Developers to implement quality and future proof functionality. The Analyst Tester will need a broad knowledge of FNZ platform capabilities and a deep understanding of assigned functional areas of the FNZ platform. They will work with Solution Consultants supporting client workshops and providing input into requirements. The Analyst Tester will be involved in and demonstrate end to end ownership in all aspects of analysis/testing from the more technical testing approaches including test automation, database manipulation, xml injection testing, to test design, functional specification testing and supporting UAT. There is an expectation that the Analyst Tester will learn about our application, our business and the industry we operate in as well the range of test tools and methodologies we use to support our business.

Specific Role Responsibilities

Analysis:

• Develop and maintain a deep knowledge of the platform functionality and business processes related to a functional area.
• Educate and prepare customers (external and internal) on core FNZ platform functionality.
• Working closely with our customers (on-site if required) to develop solutions and testing these solutions to meet business and technical requirements.
• Attend customer workshops when required and input into requirements on a consultative basis.
• Work closely with Solution Consultants to understand the agreed scope of a change and design solutions that meet the customers business and technical requirements within that defined scope.
• Understanding the features that make up the solution from the end user perspective, ensuring these are documented accurately.
• Author user stories that make up the assigned feature(s) using the correct business outcome driven syntax.
• Produce Systems artefacts as per FNZ SDLC and follow the best practices and guidelines.
• Work with Analyst Developers and Delivery/Project Managers to ensure business requirements are met and solutions are kept up to date.
• Ensure that any new business developments adhere to procedural and regulatory compliance requirements.
• Perform cross functional collaboration to address gaps in the business and technical solution.
• Identify and document any non-functional requirements related to the functionality.
• Provide guidance and clarity to technical resources around the business requirements and user stories.
• Support the management of defects and associated root cause analysis.
• Functionally review build artefacts for the functional area assigned.
• Interact with FNZ S&S and Investment Operations functions, as required, throughout the delivery lifecycle and post-implementation.
• Have knowledge of the regulatory environment in which the analyst operates and ensure that all solutions deliver a compliant platform.

Test Design & Preparation:

• Ensure acceptance criteria for each story is defined and covers both positive and negative testing scenarios using correct BDD syntax to feed into automation tests.
• Review/analyse business requirements to ensure they are quantifiable and testable.
• Write/Produce artefacts to support testing activities such as Test Designs, Test Matrices, Test Cases, Test Procedures, Test Scripts and Behavioural Models.

Test Execution and Defect Management:

• Perform structured and context-driven (formal /ad-hoc) system, system integration and regression testing as required.
• Ensure the changes developed are to an acceptable standard by reviewing solutions, conducting regular functional reviews and testing the changes end to end once the feature is available.
• Ensure that the user stories are delivered to the client to a high standard of quality and conduct walkthroughs of the delivered functionality with clients (as required).
• Author reusable tests and conducting end to end system, regression and mis-use case testing as part of the production readiness process.
• Assist with user acceptance testing or other client support activities if required.
• Use internal defect tracking and test case management system(s) to document test cases, record defects and record test case execution results.
• Raise, validate and re-test defects.
• Participate in defect triage meetings as directed.

Collaboration / Communication:

• Provide regular and timely updates to the Delivery Manager on progress to plan as well as key risk and issues.
• Work with the delivery teams both internally and externally (client side).
• Ensure that delivery issues are called out appropriately and where there are process improvements that would increase efficiency they are promoted, owned and delivered against.
• Collaborate with other Analyst Testers to share knowledge, best practices, useful technology, and opportunities for cross-project solutions.
• Maintain high standards regarding written and verbal communication to ensure that information is clearly and concisely documented and appropriately disseminated.
• Strive for excellency in adopting the FNZ Values and put the customer first, think big and make an impact, take personal accountability for meeting deadlines and delivering high quality work, constantly aim to maximise the value FNZ delivers to our customers.

Technology:

• Keep up to date with the latest and/or relevant technologies, tools and methods. Identify adoption of processes, technology and tools best suited to FNZ.
• Proactively identify technical issues (environmental, coding and testing) that may impede test progress to enable early resolution of said technical issues.

Experience required

Preferred Industry Knowledge

• Experience in an analysis or testing environment.
• General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.
• An understanding of the regulatory environment FNZ operate within.
• 3+ years of experience in technology delivery in the financial services/wealth market.

Required Knowledge & Skills

• 1st class degree or equivalent experience
• Experience working within an analysis or testing role previously.
• Confident, and able to take initiative in a delivery-focused environment.
• Independent, self-directing and delivery focused working style.
• Superior analytical thinking and problem solving.
• Intermediate computer skills essential (Microsoft Office)
• Database and SQL knowledge essential
• Excellent organisational, administration and time management skills.
• Strong written and oral communication skills, confidence in dealing with internal and external stakeholders.

Preferred Knowledge & Skills

• Experience with defect management tools (Jira)
• Experience using collaboration tools (Confluence, Teams)
• Experience with webservices, automation, performance and security testing tools

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Role Description 

• The role is responsible for the business and functional solution design, technical analysis of FNZ’s platform capabilities, business processes analysis and end to end testing (including supporting client UAT).
• They will work both independently and within a client aligned team to examine existing IT systems and business models, analyse requirements (both business and technical) and to decompose these into user stories and supporting solution design with limited assistance from experienced Analyst Testers. These activities will likely include interaction with and management of stakeholders (internal and external) to ensure that solution designs meet clients’ requirements. The Analyst Tester is also required to work closely and proactively with Analyst Developers to implement quality and future proof functionality.
• The Analyst Tester – Entry level will need to be proactive, detail-oriented, good listener, quick learner and organised to rapidly gain knowledge of FNZ platform capabilities, FNZ processes and procedures and understanding of assigned functional areas of the FNZ platform to deliver on time their assigned task. The Analyst Tester – Entry level will need to learn about, apply and demonstrate end to end ownership in all aspects of analysis/testing from the more technical testing approaches including test automation, database manipulation and xml injection testing to test design, functional specification testing and supporting UAT.
• There is an expectation that the Analyst Tester – Entry level will learn about our application, our business and the industry we operate in as well the range of test tools and methodologies we use to support our business. 
• They will have to proactively ensure they use provided materials, internal and external resources and the available support systems (line manager, assigned buddy, experienced colleagues) to increase their knowledge and skills.

Specific Role Responsibilities

Analysis:

• Learn how to and develop and maintain a fair knowledge of the platform functionality and business processes related to their nominated functional area under limited guidance.
• Discuss with Solution Consultants, SMEs, Senior Analyst Testers or Analyst Tester Leads to understand the features that make up the solution from the end user perspective and document the solution design accurately with limited guidance after having learned how to.
• Learn how to and produce Systems artefacts as per FNZ SDLC and following the best practices and guidelines.
• Author user stories that make up the assigned feature(s) using the correct business outcome driven syntax.
• Learn how to and then work with Analyst Developers and Delivery/Project Managers to ensure business requirements are met and solutions are kept up to date.
• Learn how and then ensure that any new business artefacts adhere to procedural and regulatory compliance requirements.
• Learn how to and then functionally review build artefacts for functional areas assigned.
• Interact with the S&S, Operations functions and other stakeholders as required throughout the delivery lifecycle and post-implementation.

Test Design & Preparation:

• Ensure acceptance criteria for each story is defined and covers both positive and negative testing scenarios using correct BDD syntax to feed into automation tests.
• Write/Produce artefacts to support testing activities such as Test Designs, Test Matrices, Test Cases, Test Scripts and Behavioural Models.

Test execution and Defect Management:

• Learn how to and perform structured and context-driven (formal /ad-hoc) system, system integration and regression testing as required.
• Learn how to and then ensure the changes developed are to an acceptable standard by reviewing solutions, conducting regular functional reviews and testing the changes end to end once the feature is available.
• Assist with user acceptance testing if required.
• Assist with Client support activities, supporting client UAT
• Use internal defect tracking and test case management system(s) to document test cases, record defects and record test case execution results.
• Raise, validate and re-test defects.
• Participate in defect triage meetings as directed.

Collaboration / Communication:

• Provide regular and timely updates to the Delivery Manager on progress to plan as well as key risk and issues.
• Work with the delivery teams both internally and externally (client side).
• Collaborate with other analysts to share knowledge, best practices, useful technology, and opportunities for cross-project solutions.
• Maintain high standards regarding written and verbal communication to ensure that information is clearly and concisely documented and appropriately disseminated.
• Adopt and work towards living the FNZ values and put the customer first, think big and make an impact, take personal accountability for meeting deadlines and delivering high quality work, constantly aim to maximise the value FNZ delivers to our customers.

Experience required

• Bachelor or Master or equivalent.
• Excellent communication skills.
• Good analytical thinking, problem solving and organisational skills that can be demonstrated through examples from academic or extra-curricular activities.
• Understanding of financial markets and key aspects of software delivery.

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Role Description

This role has been created to: 

• Serve as a point of entry for junior and early-career developers into the Analyst Developer job family.
• Provide developers with a launching pad to learn and develop the business, technical and professional skills required to be an effective developer at FNZ.
• Support delivery obligations to customers and internal stakeholders

Specific Role Responsibilities

Analysis and Design

• Collaborate in the analysis and design process by assisting the analyst tester in the creation of user story definitions and acceptance criteria. This will expose you to a wide range of details about the functional and technical nature of FNZ platforms.
• Work within the constraints of the feature/user story to define the underlying detail of the required changes.
• Participate in functional review and demonstration of feature build to ensure solutions are well-defined and fit for purpose.
• Apply your problem-solving skills by being involved in defect analysis to understand the root cause and to define the correct solution. Work with senior colleagues to debug and provide solutions for technical issues that arise and ensure solutions meet the technical specs and design requirements
• Development
• Apply your technical skills to complex financial business requirements and translate into high-transactional, high-availability, secure, working systems.
• Work with experienced colleagues to design and build the highly intuitive user interface and interactive financial tools required by financial advisers and investors.
• Design and build the highly intuitive user interface and interactive financial tools required by financial advisers and investors.
• Adhere to guidelines and practices surrounding non-functional requirements. Ensure you are writing secure, highly performant and maintainable software. FNZ produces high-volume, real-time transaction processing systems that support millions of trades every day in investment securities in multiple world markets.
• Write automated unit tests for any newly created code.

Quality

• Participate in code reviews to gain feedback on your technique from senior peers.  Review other developers' code to enhance your skills and knowledge.
• Adhere to the defined procedures for code management, code reviews, coding standards, naming conventions, and security standards;
• Write automated unit tests for any newly created code; and
• Perform manual unit testing to ensure any changes made to the system are of a high standard and error-free.

Collaboration/Communication

• Engage in the collaboration and communication channels in the organisation. Participate in solution design to ensure that creative solutions and tough problems solved are called out appropriately to the developer community, and where they lead to visible outcomes, to the broader FNZ teams and clients.
• Collaborate with other developers to share knowledge, best practices, useful technology, and opportunities for cross-project system design / solutions.
• Promote sharing of knowledge and skills by being involved in the various cross-organisation groups, guilds and communities of practice.

Technology

• Stay up to date with industry practices, new technologies, tools and methods and suggestion adoption that are best suited to FNZ.
• Identify technical (environmental, coding and testing) issues that impede development progress and raise with colleagues and leaders.  Assist in the resolution of technical issues when requested by other developers.
• Perform manual unit testing to ensure any changes made to the system are of a high standard and error-free

Functional Area Responsibilities 

• Analyst Developers at FNZ are all-rounders who can work across the full stack.  This role involves working with complex business requirements in a wide range of functional areas in the financial services and platform domain. In this entry-level role, you are actively learning and working on FNZ propositions, business channels, jurisdiction-specific concerns and business functional areas.  You seek to develop your skills and knowledge through hands-on work, training and interaction with your senior colleagues. Analyst-Developers own non-functional requirements and are responsible for ensuring that their code complies with coding standards, is secure and performs well.  At entry-level, you are responsible for learning best-practice in these areas from your senior peers.

Experience required 

Primary requirements 

• Bachelor’s degree or higher (min A- average for under-graduate, first class for post-graduate);
• Confident, and able to take initiative in a delivery-focused environment;
• Independent, self-directed working style;
• Ability to learn quickly in a dynamic fast-paced industry;
• Enjoy working as part of a high-performance team;
• Hard-working, innovative and takes pride in their work; and
• Passionate about creating innovative solutions for customers.

Secondary requirements 

• Some experience with one or many programming languages;
• Experience with the following modern and legacy development products and frameworks: Microsoft .NET, C#/VB.NET, ASP.NET, MVC, WebAPI and SQL Server, Javascript, ReactJS, jQuery.
• Experience with web development
• Familiarity with financial products and markets
• Understanding of web services and enterprise integration patterns.
• Familiar with tools for code analysis and automated testing.

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Role Description

• The Analyst is responsible for the production of the reconciliation on a day to day basis in the delivery of the service for Corporate / Retail Clients on behalf of FNZ.
• This means the following key requirements,
• The role holder will be responsible for all aspects of day to day processing, including using the reconciliation tool to work through exceptions ensuring these are investigated, narrated and managed in accordance with the Reconciliations Policy.
• The role holder will be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs.

Specific Role Responsibilities

Responsibilities will include, but are not limited to:

Strategy

• Deliver best in class operational services to clients and internal partners.
• Support operational relationships across the Operations business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
• Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship.
• Engage with external stakeholders in relation to service standards
• Deliver high quality reconciliation outputs which includes;
• managing data loads and resolving load fails
• manual matching of exceptions
• Initial investigation of exceptions to allocate to the correct business owner
• Manage timely and quality break narration updates
• Liaise with all business areas on break management to ensure the exceptions are resolved promptly
• Complete personal risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on quality and prevention.
• People
• Maintain training requirements
• Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making.
• Ensure compliance with all mandatory training is completed in a timely fashion.
• Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.

Experience Required

• Reconciliation/ Financial Accounts experience desired
• Understanding of risk/compliance policies and processes for a financial services business