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  • Posted: May 24, 2025
    Deadline: Not specified
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  • HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (cat...
    Read more about this company

     

    HR Generalist (Contact Centre) - Homechoice (Southern Suburbs (Cape))

    Description

    • You will be responsible for delivering strategic and operational HR support to designated business units within the homechoice. The role partners closely with business leaders to drive workforce performance, support organizational change, and implement talent strategies that align with both company’s objectives and functional needs.
    • You will serve as a trusted advisor, providing expert guidance on workforce planning, talent acquisition, employee relations, development, engagement, and performance management.

    What you will love doing in this role

    Implement HR strategy

    • Implement the HR tactical plans to support business objectives.
    • Align HR initiatives with business needs through proactive stakeholder engagement and collaboration.

    Talent Management

    • Build and maintain a strong internal talent pipeline aligned to the Talent Plan.
    • Monitor and respond to labour market trends, customising staffing solutions as needed.
    • Manage end-to-end recruitment in partnership with the Talent Acquisition team, ensuring talent needs are met.
    • Oversee integration of the organisation’s talent framework across business unit/s.
    • Conduct internal trend analysis and provide actionable insights on workforce composition, risk, and opportunity.

    Performance Management

    • Enable a culture of performance through the implementation of effective performance management systems.
    • Coach and support line managers in identifying and addressing underperformance, along with advising on improvement actions.
    • Ensure compliance with the performance review process and ongoing performance conversations aligned to talent and succession plans.

    Talent Development

    • Partner with the L&D team to facilitate business unit-specific training needs and learning interventions.
    • Facilitate the integration of employees on internships and learnerships into the workplace.
    • Monitor and report on development initiatives, measuring impact and closing gaps.

    Employee Relations

    • Serve as a trusted advisor on disciplinary and grievance processes, representing the business during hearings and CCMA cases when required.
    • Coach and upskill line managers on managing performance, conflict, and disciplinary matters in line with legal requirements and company policies.
    • Promote consistent and fair application of employee relations practices.

    Employee Experience & Culture

    • Support the implementation of company and departmental culture / engagement initiatives.
    • Address organisational effectiveness challenges by diagnosing issues and implementing corrective interventions.
    • Oversee the employee lifecycle, including onboarding and offboarding, analysing trends and driving improvements to enhance employee experience.

    Reporting & People Analytics

    • Prepare and present relevant HR dashboards and reports with insights for departmental leadership.
    • Use data to inform workforce decisions, influence business strategy, and monitor HR effectiveness.

    Remuneration Management

    • Partner with the business to monitor remuneration spend, ensuring alignment to market benchmarks and internal budgets.
    • Support the design and implementation of cost containment strategies and optimal organisational structures.

    Employee Wellness

    • Champion employee wellness through company and department-specific initiatives.
    • Provide guidance and support to employees and leaders on available wellness resources and interventions.

    Requirements
    What we will love about you

    • We love your strategic mindset and focus on operational excellence.
    • We love your ability to build strong relationships and collaborate effectively across all levels.
    • We love your business acumen and confidence in influencing senior stakeholders.
    • We love your emotional intelligence and practical approach to problem-solving.
    • We love your analytical thinking and proficiency in HR reporting and Excel.
    • We love your resilience and adaptability in dynamic environments, and your proactive attitude.

    What you’ll need to do this role

    • A relevant HR-related qualification (degree or diploma).
    • 3 + years’ experience in a HRBP or HR generalist role, within a contact centre environment.
    • Solid labour relations experience, including handling of disciplinary cases and CCMA representation.
    • Demonstrated experience across the full talent management lifecycle, including organisational development.
    • Proven ability to engage and influence senior management and key stakeholders.
    • Strong MS Excel proficiency for reporting and analytics.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Port Shepstone (KZN Region)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Rembrandt (Paarl)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Masingita Mall (Giyani) (Limpopo)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Paledi (Mankweng)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Acornhoek (Acornhoek)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Nelspruit (Nelspruit)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    24 Hour Flexi Sales Associate- Dutywa (LG Mbashe Mall) (Eastern Cape)

    Description

    • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    What you will love doing in this role

    • Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
    • Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
    • Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
    • Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
    • Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
    • Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
    • Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
    • Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
    • Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    Requirements
    What you’ll need to do this role

    • Grade 12/Matric (Minimum Required)
    • 1 years’ minimum experience in retail
    • Must be available to work shifts, weekends and public holidays.
    • Working in the homewares retail industry would be advantageous

    What we will love about you

    • We love your energy and positive attitude, bringing enthusiasm to every task.
    • We love your persuasive skills, guiding others toward desired outcomes.
    • We love your ability to work independently or within a team, adapting seamlessly.
    • We love your excellent communication skills, building strong connections with others.
    • We love your analytical ability and attention to detail, ensuring accuracy.
    • We love your resilience and adaptability, thriving in dynamic situations.

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    Visual Display Assistant (Coastal) - Homechoice (Southern Suburbs (Cape))

    Description

    • The Visual Display Assistant supports the execution of world-class visual merchandising standards across all retail stores. Working closely with the Visual Display Manager, this role ensures brand consistency, assists with product display implementation, and supports the coordination of new store openings. The incumbent will conduct regular store visits to assess visual execution and assist in training and leading merchandising teams on-site.

    What you will love doing in this role

    Performance

    • Assist in the implementation of visual display standards to drive product visibility and sales.
    • Support the measurement and documentation of visual merchandising effectiveness and compliance across stores.
    • Capture visual merchandising assessments for feedback and reporting purposes.
    • Contribute to reporting on visual execution against product-specific KPIs and promotional effectiveness.

    Product

    • Ensure the consistent application of brand-approved product merchandising guidelines.
    • Assist with visual layout execution, including focal points, window displays, mannequin styling, and zoning.
    • Provide hands-on support in implementing promotional campaigns and seasonal changes.
    • Identify and report issues related to poor execution or product presentation.

    People

    • Support store teams with informal, on-the-floor training on visual merchandising expectations.
    • Assist the Visual Display Manager in coaching in-store merchandisers during visits.
    • Lead and coordinate small merchandising teams during new store setups or major display changes.
    • Act as a brand ambassador by influencing in-store teams on visual excellence.

    Protection

    • Ensure visual elements are installed safely, following display protocols and safety standards.
    • Report damaged fixtures, signage, or materials that could impact on the in-store customer experience.
    • Support the safe storage, transport, and setup of visual materials during store visits and projects.

    Place

    • Conduct store visits to assess alignment with visual standards and customer experience goals.
    • Track and report on store readiness for trade from a visual presentation perspective.
    • Capture photographic evidence of before-and-after visuals during promotional or seasonal implementations.
    • Assist with optimizing store layouts and visual flows during openings or refurbishments.

    Customer Service

    • Ensure visual merchandising contributes to an-enhanced in-store experience for customers.
    • Support the store team in creating engaging, inspiring, and navigable product displays.
    • Help execute layouts that promote top-performing products and respond to customer preferences.

    Finance

    • Support cost-effective use of visual materials by ensuring reusability and correct installation.
    • Assist in maintaining visual merchandising equipment and signage to reduce unnecessary spend.
    • Flag needs for new visual elements or replacements to the Visual Display Manager with sufficient lead time for budgeting.

    Requirements
    What you’ll need to do this role

    • Certificate or Diploma in Visual Merchandising, Retail, or Fashion Design (preferred).
    • 1–2 years of experience in visual merchandising, retail display, or store presentation (internship or entry-level experience acceptable).
    • Experience working in a retail store environment is an advantage.
    • Must be willing and able to travel nationally.
    • A valid South African driver’s license

    What we love about you

    • Strong Visual Eye and Aesthetic Awareness
    • Attention to Detail
    • Time and Project Management
    • Communication and Team Collaboration
    • Proactive Problem Solving
    • Passion for Retail and Customer Experience
    • Flexibility and Willingness to Learn
    • Hands-on Execution and Physical Readiness for Store Setup Work

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    go to method of application »

    Visual Display Assistant (Inland) - Homechoice (Gauteng)

    Description

    • The Visual Display Assistant supports the execution of world-class visual merchandising standards across all retail stores. Working closely with the Visual Display Manager, this role ensures brand consistency, assists with product display implementation, and supports the coordination of new store openings. The incumbent will conduct regular store visits to assess visual execution and assist in training and leading merchandising teams on-site.

    What you will love doing in this role

    Performance

    • Assist in the implementation of visual display standards to drive product visibility and sales.
    • Support the measurement and documentation of visual merchandising effectiveness and compliance across stores.
    • Capture visual merchandising assessments for feedback and reporting purposes.
    • Contribute to reporting on visual execution against product-specific KPIs and promotional effectiveness.

    Product

    • Ensure the consistent application of brand-approved product merchandising guidelines.
    • Assist with visual layout execution, including focal points, window displays, mannequin styling, and zoning.
    • Provide hands-on support in implementing promotional campaigns and seasonal changes.
    • Identify and report issues related to poor execution or product presentation.

    People

    • Support store teams with informal, on-the-floor training on visual merchandising expectations.
    • Assist the Visual Display Manager in coaching in-store merchandisers during visits.
    • Lead and coordinate small merchandising teams during new store setups or major display changes.
    • Act as a brand ambassador by influencing in-store teams on visual excellence.

    Protection

    • Ensure visual elements are installed safely, following display protocols and safety standards.
    • Report damaged fixtures, signage, or materials that could impact on the in-store customer experience.
    • Support the safe storage, transport, and setup of visual materials during store visits and projects.

    Place

    • Conduct store visits to assess alignment with visual standards and customer experience goals.
    • Track and report on store readiness for trade from a visual presentation perspective.
    • Capture photographic evidence of before-and-after visuals during promotional or seasonal implementations.
    • Assist with optimizing store layouts and visual flows during openings or refurbishments.

    Customer Service

    • Ensure visual merchandising contributes to an-enhanced in-store experience for customers.
    • Support the store team in creating engaging, inspiring, and navigable product displays.
    • Help execute layouts that promote top-performing products and respond to customer preferences.

    Finance

    • Support cost-effective use of visual materials by ensuring reusability and correct installation.
    • Assist in maintaining visual merchandising equipment and signage to reduce unnecessary spend.
    • Flag needs for new visual elements or replacements to the Visual Display Manager with sufficient lead time for budgeting.

    Requirements
    What you’ll need to do this role

    • Certificate or Diploma in Visual Merchandising, Retail, or Fashion Design (preferred).
    • 1–2 years of experience in visual merchandising, retail display, or store presentation (internship or entry-level experience acceptable).
    • Experience working in a retail store environment is an advantage.
    • Must be willing and able to travel nationally.
    • A valid South African driver’s license

    What we love about you

    • Strong Visual Eye and Aesthetic Awareness
    • Attention to Detail
    • Time and Project Management
    • Communication and Team Collaboration
    • Proactive Problem Solving
    • Passion for Retail and Customer Experience
    • Flexibility and Willingness to Learn
    • Hands-on Execution and Physical Readiness for Store Setup Work

    Behaviors we love

    • Wow my customer
    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need
    • Treat the business as my own
    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time
    • Play as a team
    • Be helpful
    • Be inclusive
    • Find the fun

    Method of Application

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