Fresh Jobs at JTC Group

PURPOSE OF JOB

• Reporting into the Manager within the Governance, Control and Change pillar of the Institutional Client Services Fund Operations team, the Administrator will primarily support our ICS fund operations quality assurance initiative.
• The post holder will be responsible for assisting with the establishment of a quality assurance program within ICS Fund operations, completing quality assurance (QA) testing and reporting on operational change, operational new business onboarding, and governance or control items implemented within ICS Fund operations.
• In specific situations the Administrator will be assigned to assist on various tasks on ICS Fund operations projects and specific strategic initiatives.

MAIN RESPONSIBILITIES AND DUTIES

KEY DUTIES:

• Quality Assurance Testing: The primary responsibility is to perform internal quality assurance (QA) testing to ensure that the goals and objectives of the ICS Fund operations quality assurance program are achieved.
• Reporting and Analytics: Lead the analysis, documentation, and reporting of all QA testing and related tasks.
• Documentation: Ensure that all QA documentation remains up-to-date, accurate, and reflective of the latest policies, procedures, and process improvements.
• Collaboration & Communication: Work closely with colleagues across jurisdictions, fostering strong relationships with team leads, directors, and contributors.
• Ad-hoc & Strategic Support: Step in to assist on special projects, strategic initiatives, and investigations as needed by the Governance and Control Manager, help to drive the continuous improvement of ICS Fund operations.

QUALITY ASSURANCE TESTING

• Complete internal quality assurance testing on identified processes, as per the Quality Assurance program control document.
• Complete test scripts as required to ensure accurate reporting and analysis.

REPORTING AND TRACKING

• Deliver detailed QA and management information (MI) reporting.
• Deliver tailored QA reporting and or spotlights for operational meetings, internal presentations, and committee packs.
• Present QA updates to staff, key stakeholders, and Directors as required.
• Suggest changes to process documentation or controls based on QA testing.

DOCUMENTATION

• Deliver and maintain all QA documents and training materials related to the functions of the QA team.
• Stay up to date with new and existing policies and procedures (including group changes).

COLLABORATION AND TEAMWORK

• Work closely with the Governance and Control manager to implement and deliver the QA program.
• Engage proactively with jurisdictional teams, including team leads to perform quality assurance testing.

ESSENTIAL REQUIREMENTS

• A relevant qualification and/or at least 3 years’ experience in governance, quality assurance, within financial services.
• Working understanding of Investment Administration would be advantageous.
• Familiarity with Accounting and Investor systems, including Investran, InvestOne, Viewpoint, PureFunds would be advantageous.
• Effective influencing and questioning skills, with the confidence to challenge constructively and probe for deeper insight.
• High level of accuracy and excellent attention to detail.
• A keen eye for detail and a commitment to excellence, consistently delivering accurate work.
• Demonstrated strengths in documentation and high-quality report writing.
• Excellent organisational skills, and confident, clear communication with all audiences.
• Proven ability to build strong relationships and work collaboratively with a wide range of stakeholders.
• Analytical, logical, and critical thinker with a proactive attitude to problem solving.
• Collaborative team player.
• Strong Microsoft 365 applications skills (Excel, Word, PowerPoint).

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PURPOSE OF JOB

• The 2026 Internship programme is a full-time learning opportunity from January to December with a rotation across teams after 6 months.
• To collate, calculate, process, investigate and check fund information in order to produce the Net Asset Values for the specific Funds which JTC administers within defined deadlines and regulatory requirements.

MAIN RESOINSIBILITIES AND DUTIES

• Prepare, monitor and capture cash movements (cash management), investment trades and update transactions on the accounting system to ensure an accurate and timely delivery of the NAV.
• Prepare and perform weekly/daily cash and stock reconciliations including proper investigation of all outstanding issues to ensure a timely resolution of any reconciling differences and no NAV errors occur.
• Monitor daily/monthly asset pricing and pricing sources for corporate actions to ensure securities are updated and valued correctly on the accounting system and no asset pricing errors occur in the valuation.
• Perform and check weekly/daily expense and accrual calculations to ensure that they are reflected correctly in the Net Asset value calculation.
• Prepare and produce an accurate NAV to ensure Reviewers discover no errors on work reviewed resulting in the timely delivery of the NAV’s.
• Proactively investigate queries with dealers; brokers; custodians; auditors and clients to ensure a timely resolution of all queries. Where applicable to communicate and escalate potential issues in a prompt and effective manner.
• Understand and implement company policies and procedures; client service level agreements and internal controls to ensure compliance thereof and no Custodian or external audit findings occur as a result of them not being applied.
• Prepare and send out all valuation e-mails to a pre-defined distribution list to ensure all parties have been timely informed of the NAV.
• Monitor client mailboxes on a daily basis and resolving queries where possible or escalating where required.
• Maintain investor registers and ensure only authorized changes are made and that these are done in a timely manner.
• Perform adhoc administration tasks related to clients and their entities.

ESSENTIAL REQUIREMENTS

• A relevant tertiary qualification including Accounting (as a major); Finance; Investments.
• Excellent numeracy skills.
• High level of accuracy and excellent attention to detail.
• Works well under pressure.
• Strong problem-solving abilities.