Fresh Jobs at Meltwater

What We’re Looking For:

• Are you excited about harnessing the power of Meltwater and partnering with us as we expand our operations? If so, we're actively seeking professionals like you to join our dynamic team as a Compensation Solutions Architect. In this critical role, you’ll design and maintain our sales compensation plans, using SPIFF & Salesforce. The role will be key in optimizing our systems and creating seamless, data-driven solutions for our commissions team using SPIFF. If you’re excited about creating impactful solutions and be a subject matter expert in commissions automation that drive performance and business success, this is the place for you!
• As the Compensation Solutions Architect for Sales Compensation, you will be responsible for building and configuring the technical infrastructure behind our commission calculations using SPIFF and Salesforce. This includes configuring Salesforce objects in SPIFF, ensuring the integrity of commission data, providing implementation support, and creating user training materials. You will collaborate closely with the commissions, global compensation, FP&A, rev ops, and sales teams to ensure the accuracy and efficiency of our incentive programs. This is a high-impact role and will be the go-to expert for everything related to SPIFF – from designing compensation plans in SPIFF, understanding system issues, and developing solutions, to ensuring data integrity and optimizing performance. You will hold full accountability for the role in managing SPIFF, the commissions tool and will be instrumental in aligning our compensation strategies with business goals.

What You’ll Do:

• Design scalable commission plan architectures and incorporate data from Salesforce that support our sales commissions compensation plans in SPIFF.
• Build and maintain custom Salesforce integrations and data syncs to automate commission calculations.
• Lead configuration in SPIFF by building coded logic (excel format formulas) to calculate commissions and designing new compensation plans as required.
• Work with stakeholders to understand business requirements and translate them into technical solutions for end-to-end plan builds.
• Develop dashboards and external reporting to monitor and track SPIFF performance and commission payouts.
• Ensure that commission logic is accurate, timely, and compliant with business rules and regulations.
• Provide ongoing support for the commissions team by troubleshooting and resolving system-related issues.
• Develop and deliver training to the commissions team on SPIFF management and plan design
• Maintain system documentation, including design specs, configurations, and user guides, Recommend best practices for system use and process improvements.

What You’ll Bring: 

• A Bachelor's degree, accompanied by a track record of academic excellence and active involvement in extracurricular activities, demonstrating your commitment to personal and professional growth.
• Certification in Salesforce Admin or Salesforce Architecture is preferred but not required.
• Experience with other compensation management tools (example : SPIFF, Xactly, Varicent etc)
• Background in SQL, Cloud platforms (AWS, Azure or Google Cloud), Tableau or Power BI.
• Strong experience with Salesforce development and architecture.
• Proven expertise in designing and implementing compensation tools or commission management solutions.
• Understanding sales compensation processes, particularly around SPIFF and incentive programs.
• Knowledge of how commissions are structured with a strong background in excel and formula for coding within SPIFF.
• Data integration skills and mapping various data flows – Salesforce, Workday, Tableau and API management.
• Ability to work with complex data and ensure accuracy and integrity in commissions reporting.
• Strong communication skills and the ability to collaborate effectively with a globally distributed team across various time zones.
• Experience in user training and documentation creation/management
• A high level of business acumen and influencing skills at all levels of the organization, enabling you to effectively navigate and drive results in a dynamic environment.
• Proven ability to collaborate with diverse teams to achieve successful results, fostering a culture of teamwork and innovation.
• Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
• The ability to legally work in the country of hire is required for this position.

What We Offer:

• Enjoy flexible paid time off for enhanced work-life balance.
• Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage.
• Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

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What We’re Looking For: 

• Ready to explore the opportunity of Client Support Specialist in Meltwater? We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Success Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges. 
• Joining Meltwater means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.
• Be part of our lively community, where we celebrate your unique contributions and encourage you to reach your full potential. Let's team up and dive into the world of client support, making a real difference together.

What You’ll Do:

• Manage a portfolio of Enterprise Premium Support clients
• Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed
• Responsible for overseeing the completion of the customer's scope of work
• Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively
• Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Manager (CSM) and/or Program Manager as needed
• Work closely with the Program Manager to continually enhance our enterprise support offerings through collaborative efforts
• Support Program Manager in completing operational tasks necessary for software and/or service deliveries
• Identify workflow inefficiencies or out-of-scope requests, and support the Program Manager in alignment among all stakeholders regarding the scope of Enterprise support 

What You’ll Bring:

• Bachelor’s degree or higher in any field, accompanied by 1+ years' experience in B2B client support, preferably within the SaaS industry
• Proficiency in at least one major business domain area (e.g., Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, Agency)
• Strong analytical skills enabling effective problem-solving in business contexts
• Demonstrated capability to communicate, present, and influence convincingly across all organizational levels, both internally and externally
• Cross-functional collaboration skills, adept at leveraging resources to prioritize customer satisfaction with a client-centric mindset
• Experience with large-scale enterprise implementations, understanding associated challenges and requirements
• Proficient in Boolean logic and data structuring methodologies
• Excellent written and verbal communication skills in English and German
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• The ability to legally work in the country of hire is required for this position.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance
• Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
   

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• We’re looking for a commercially driven Account Executive to win new business across the mid-market segment.
• This is a true hunter role. You’ll build your own pipeline, create opportunities from scratch, and own the entire sales cycle—from first outreach through to signed contracts. You’ll work with ambitious organisations looking to transform how they use media, social and consumer intelligence, helping them solve real business challenges with Meltwater’s AI-powered platform.
• You’ll have the freedom to experiment, the support of an experienced sales team, and the autonomy to build your own approach. We value curiosity, accountability and continuous improvement. If you discover a better way to prospect, qualify or close, we expect you to share it. Likewise, you’ll learn from a team that’s constantly raising the bar.

 What You'll Do:

• Generate and close net new business within your assigned mid-market territory, consistently achieving or exceeding your new business quota.
• Build and manage a healthy outbound pipeline through strategic prospecting, networking and multi-channel outreach.
• Own the full sales cycle, from discovery through demonstration, commercial negotiation and close.
• Develop relationships with senior decision-makers and understand their commercial priorities.
• Leverage AI tools to research accounts, personalise outreach, improve productivity and increase pipeline generation.
• Maintain accurate pipeline forecasting and proactively identify risks and opportunities.
• Partner closely with Business Development, Customer Success, Marketing and Sales Leadership to maximise opportunities.
• Contribute to a high-performing team culture by sharing successful strategies, coaching peers and continually improving how we sell.

What You'll Bring:

• 5+ years’ success in B2B sales selling SaaS, MarTech, Media Intelligence, PRTech or Marketing Technology solutions.or another consultative new business environment.
• Experience selling into mid-market organisations.A proven track record of exceeding quota through outbound prospecting and self-generated pipeline.
• Confidence in managing the entire sales cycle independently, including commercial negotiations and closing.
• Strong business acumen with the ability to uncover customer challenges and articulate commercial value.
• A data-driven mindset—you understand your conversion metrics, inspect your pipeline regularly and know where deals need attention.
• Excellent communication, presentation and relationship-building skills.
• A growth mindset, resilience and a genuine desire to continuously improve.
• AI-first ways of working. You regularly use AI to improve research, outreach, account planning and productivity.
• Excellent written and verbal communication skills in English.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
• The ability to legally work in the country of hire is required for this position.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance
• Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.