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  • Posted: Apr 13, 2026
    Deadline: Not specified
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  • NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
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    Product Owner - ServiceNow HRSD AI

    Your day at NTT DATA

    • The Product Owner - ServiceNow HRSD AI is a subject matter expert, considered as the content authority for the team level of the Scaled Agile Framework for Enterprises (SAFe).
    • The Product Owner - ServiceNow HRSD AI is responsible for a number of complex products or services, including managing the team backlog, writing, prioritizing and accepting user stories, and representing the customer to the Agile team. They optimize return on investment by ensuring that the Scrum team members are engaged in delivering the most valuable product features.
    • The role has good relationships and responsibilities outside the local team, including working with Product Management to prepare for Program Backlog, participating in Agile Release Train (ART) Sync meetings, and cooperating to deliver Solution value.

    Key Responsibilities:

    • Provides vision and direction for AI-driven HR Service Delivery solutions leveraging ServiceNow Now Assist to Agile development teams and stakeholders.
    • Ensures the team always has an adequate amount of prepared tasks aligned with HR AI priorities.
    • Plans and prioritizes product feature backlog and development for Now Assist HR use cases, including generative AI and agentic workflows.
    • Fully understands the product vision, roadmap, and growth opportunities for HR AI and articulates these to the development team.
    • Assesses value and prioritizes backlog items based on business impact, time, and dependencies determined during PI planning and refinement.
    • Provides backlog management, iteration planning, and elaboration of user stories for AI-driven HR features.
    • Works closely with Product Management to create and maintain a product backlog according to business value or ROI.
    • Leads planning for product release cycles and sets expectations for delivery of new AI functionality and HR automation.
    • Actively mitigates impediments impacting successful completion of release and iteration goals.
    • Drives iteration goals and content via prioritized stories.
    • Establishes story acceptance criteria and accepts stories into the baseline.
    • Researches and analyzes HR AI trends, user needs, and ServiceNow roadmap for Now Assist.
    • Keeps abreast of Agile/Scrum/SAFe best practices and AI innovations, seeking continuous improvement.
    • Performs any other activity relevant to the role.

    Knowledge and Attributes:

    • Strong knowledge of ServiceNow Now Assist and its application in HR Service Delivery.
    • Understanding of agentic AI, generative AI, and intelligent automation in HR contexts.
    • Solid knowledge of product development in HR technology and IT services.
    • Advanced knowledge of SAFe practices and their application.
    • Excellent communication skills, with the ability to manage stakeholder expectations and say “no” constructively.
    • Effective conflict resolution and escalation skills.
    • Ability to empower teams through collaboration and knowledge sharing.
    • Understanding of iterative and incremental delivery, backlog tracking, burndown metrics, and velocity.
    • Familiarity with DevOps practices and integration with deployment teams.

    Academic Qualifications and Certifications:

    • Bachelor’s degree or equivalent in Computer Science, Information Technology, HR Technology, or related field preferred.
    • SAFe Product Owner / Product Manager Certification preferred.
    • ServiceNow Certified Implementation Specialist – HRSD preferred.
    • ServiceNow AI/Now Assist certifications highly advantageous.
    • ITIL Service Management certification preferred.
    • Additional advantageous certifications: SAFe Scrum Master, SAFe for Teams, SAFe DevOps, Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO).

    Required experience:

    • Demonstrated experience as a Product Owner or Product Manager in an Agile/SAFe environment.
    • Proven track record in delivering AI-driven HR Service Delivery solutions on ServiceNow.
    • Experience implementing or managing Now Assist use cases and AI workflows.
    • Strong experience in product development and backlog management.
    • Successful track record in building HR technology or IT-managed services solutions.
    • Experience managing multiple teams and product roadmaps.
    • Familiarity with Agile approaches such as XP, Kanban, Crystal, FDD.

    go to method of application »

    Senior Manager, Sales Talent & Engagement

    Role Purpose:  

    • The Senior Manager will be part of the Global Sales Strategy & Insights (SS&I) team, reporting into the Sales Talent and Engagement leader. This role will act as a senior manager on the team, responsible for Sales Communications and internal processes and budgets. They will liaise with the global Marketing and Finance functions to further SS&I priorities and will play a critical role in the planning an execution of the company’s global sales kickoff. Additional responsibilities include budgetary management and directing internal meetings, such as the SS&I all-hands.
    • The ideal candidate has direct experience in sales, sales enablement, or sales operations functions. They are a balance of strategic thinking and hands on execution and are able to accomplish great things through influence.

    Preferred locations: Bengaluru (Bangalore), Noida – open to others in proximity to NTT DATA locations

    Key Responsibilities

    • Own global sales communication strategies and plans and drive execution through team and regional/practice counterparts
    • Demonstrate personal accountability by building ownership for key initiatives
    • Serve as liaison/representative to the Finance and Marketing organizations
    • Partner with extended regional and practice counterparts to shape and deliver the Sales Talent and Engagement agenda
    • Manage the budget for all SS&I centers of excellence
    • Partner with Marketing and other internal stakeholders to deliver the annual Global Sales Kickoff
    • Actively drive agendas, content, and presenters for internal meetings, such as the SS&I All-hands
    • Support leadership with developing sales talent strategies, including shaping the Sales Culture within the company, and refining our SS&I operating model

    Knowledge & Attributes

    • Advanced knowledge and understanding of working within a matrixed global organization
    • Ability to persuade, negotiate and influence key stakeholders.
    • Excellent ability to establish and manage processes and practices through collaboration and the understanding of business.
    • Advanced ability to manage urgent and complex tasks simultaneously.
    • Advanced verbal and written communication skills.

    Academic Qualifications & Certifications

    • Bachelor’s degree
    • PMI Project Management Professional or recognized equivalent qualification is preferred, not required

    Required Experience

    • 7+ years’ experience handling and resolving complex multi-functional issues
    • 5+ years of people management or team leadership
    • 3+ years of budgetary management experience
    • Open to minimal travel to support events
    • Open to working flexible hours as team is globally diverse
    • Experience in sales enablement, sales operations, or as a seller is preferred

    go to method of application »

    Network Engineer (L1)

    Your day at NTT DATA

    • The Network Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Network Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests.

    Key Roles and Responsibilities

    • Identify problems and errors prior to or when they occur
    • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
    • Investigate first line incidents assigned and identify the root cause of incidents and     problems
    • Report and escalate issues to 3rd party vendors
    • Fulfil approved requests following agreed procedures
    • Provide telephonic or chat support to clients when required
    • Follow the required handover procedures for shift changes to ensure service continuity
    • Report and escalate incidents where necessary
    • Ensure the efficient and comprehensive resolutions of incidents and requests
    • Proactively identify opportunities for work optimisation
    • Update existing knowledge articles or create new ones
    • Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.
    • Engineer will be part of a shift roster where 24/7 coverage is needed this in tales working night shifts

    Knowledge, Skills and Attributes

    • Demonstrate excellent attention to detail
    • Demonstrate good written and verbal communication skills
    • Ability to plan activities well in advance, and considers possible changing circumstances
    • Ability to maintain a positive outlook at work
    • Ability to work well in a pressurised environment
    • Ability to work hard and put in longer hours when it is necessary
    • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
    • Ability to adapt to changing circumstances
    • Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

    Academic Qualifications

    • Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

    Experience

    •  2–4  year’s work experience
    • At least 2 years’ experience in administering and troubleshooting network infrastructure devices

    What will make you a good fit for the role?

    • Up to date and relevant ITIL certification (Foundation Level)
    • CCNA
    • CCNP Advantageous
    • Cisco IOS
    • Wireless Knowledge
    • SDWAN experience advantageous.
    • Routing
    • LAN – WAN
    • Experience with Networking

    go to method of application »

    Global Compensation Market Intelligence Leader

    Role summary:

    • We’re looking for a strategic and forward‑thinking Global Compensation Market Intelligence Leader to shape and drive our worldwide compensation programs. In this role, you will ensure our total rewards strategies are globally scalable, locally relevant, and fully aligned with our enterprise guidelines, compensation philosophy, and business priorities.
    • You will lead a high‑performing team responsible for core compensation operations—including market survey participation, data analysis, salary range design, geographic differential modeling, and ongoing program maintenance—delivered consistently across all regions.
    • Beyond operational excellence, you will be the organization’s hub for market intelligence. You’ll develop compelling insights and materials—presentations, infographics, communication channel content, and more—that help leaders understand current labor market dynamics and anticipate emerging employment trends. Your work will equip decision‑makers with the clarity and foresight needed to navigate a rapidly evolving talent landscape.

    Key Responsibilities:

    • Lead the planning and execution of global compensation processes, including annual salary planning, incentive planning, LTIP Planning benchmarking, pay governance, job architecture, and global pay programs.
    • Ensure compensation solutions are scalable across regions, aligned with global strategies, and adaptable to local legal and regulatory requirements.
    • Partner with regional and country Total Rewards leaders with their People & Culture business partners to cocreate compensation solutions that balance global consistency with local relevance and business needs.
    • Actively track and manage compensation-related costs globally, ensuring programs are cost-effective and aligned with budget expectations.
    • Develop scalable, globally aligned compensation strategies that support the business in attracting, retaining, and motivating talent, while adhering to our compensation guiding principles.
    • Identify and drive process improvement opportunities to simplify compensation practices and enhance the manager and employee experience.
    • Support enterprise-wide transformation by ensuring consistent compensation frameworks post-M&A, helping unify legacy organizations under a common structure.
    • Develop and maintain clear, user-friendly communications, training materials, and documentation to support effective program understanding and adoption. Monitor global market trends, pay equity practices, and regulatory changes to inform program design and enhancements.
    • Craft market intelligence and insights that equip the Total Rewards Partners and People & Culture Business Partners with global as well as local trends and competitor practices
    • Collaborate with HRIS, Finance, and other partners to ensure systems and processes enable accurate, timely, and efficient program delivery.
    • Champion operational excellence, data integrity, and governance across all compensation activities globally.

    Qualifications and Experience:

    • 15+ years of experience in global compensation, including managing and executing compensation programs in complex, international environments.
    • Demonstrated expertise in tracking and managing compensation costs and aligning rewards strategy with financial goals. Strong knowledge of global compensation practices, compliance requirements, and evolving market trends.
    • Proven ability to lead cross-functional initiatives with operational rigor and strong stakeholder collaboration.
    • Strategic mindset with a hands-on, solution-oriented approach.
    • Excellent communication skills, with the ability to translate complex data and concepts into actionable insights for business leaders.
    • Proficiency with compensation tools and platforms (e.g. HRIS).
    • Experience in post-merger integration or transformation environments is a strong advantage.
    • A global mindset and passion for building reward programs that support a diverse and high-performing workforce.

    go to method of application »

    Data Engineer

    Your day at NTT DATA

    • The Data Engineer is a seasoned subject matter expert, responsible for the transformation of data into a structured format that can be easily analyzed in a query or report.
    • This role is responsible for developing structured data sets that can be reused or complimented by other data sets and reports.
    • This role analyzes the data sources and data structure and designs and develops data models to support the analytics requirements of the business which includes management / operational / predictive / data science capabilities.

    Key responsibilities:

    • Creates data models in a structured data format to enable analysis thereof.
    • Designs and develops scalable extract, transformation and loading (ETL) packages from the business source systems and the development of ETL routines to populate data from sources,
    • Participates in the transformation of object and data models into appropriate database schemas within design constraints.
    • Interprets installation standards to meet project needs and produce database components as required.
    • Creates test scenarios and be responsible for participating in thorough testing and validation to support the accuracy of data transformations.
    • Accountable for running data migrations across different databases and applications, for example MS Dynamics, Oracle, SAP and other ERP systems.
    • Works across multiple IT and business teams to define and implement data table structures and data models based on requirements.
    • Accountable for analysis, and development of ETL and migration documentation.
    • Collaborates with various stakeholders to evaluate potential data requirements.
    • Accountable for the definition and management of scoping, requirements, definition, and prioritization activities for small-scale changes and assist with more complex change initiatives.
    • Collaborates with various stakeholders, contributing to the recommendation of improvements in automated and non-automated components of the data tables, data queries and data models.

    To thrive in this role, you need to have:

    • Seasoned knowledge of the definition and management of scoping requirements, definition and prioritization activities.
    • Seasoned understanding of database concepts, object and data modelling techniques and design principles and conceptual knowledge of building and maintaining physical and logical data models.
    • Seasoned expertise in Microsoft Azure Data Factory, SQL Analysis Server, SAP Data Services, SAP BTP.
    • Seasoned understanding of data architecture landscape between physical and logical data models
    • Analytical mindset with excellent business acumen skills.
    • Problem-solving aptitude with the ability to communicate effectively, both written and verbal.
    • Ability to build effective relationships at all levels within the organization.
    • Seasoned expert in programing languages (Perl, bash, Shell Scripting, Python, etc.).

    Academic qualifications and certifications:

    • Bachelor's degree or equivalent in computer science, software engineering, information technology, or a related field.
    • Relevant certifications preferred such as SAP, Microsoft Azure etc.
    • Certified Data Engineer, Certified Professional certification preferred.

    Required experience:

    • Seasoned experience as a data engineering, data mining within a fast-paced environment.
    • Proficient in building modern data analytics solutions that delivers insights from large and complex data sets with multi-terabyte scale.
    • Seasoned experience with architecture and design of secure, highly available and scalable systems.
    • Seasoned proficiency in automation, scripting and proven examples of successful implementation.
    • Seasoned proficiency using scripting language (Perl, bash, Shell Scripting, Python, etc.).
    • Seasoned experience with big data tools like Hadoop, Cassandra, Storm etc.
    • Seasoned experience in any applicable language, preferably .NET.
    • Seasoned proficiency in working with SAP, SQL, MySQL databases and Microsoft SQL.
    • Seasoned experience working with data sets and ordering data through MS Excel functions, e.g. macros, pivots.

    go to method of application »

    Principal Global Business Services Process Specialist

    Your day at NTT DATA

    • The Record to Report (R2R) Principal Global Business Process Specialist is a highly skilled subject matter expert, responsible for streamlining, optimizing and transforming processes to drive efficiency and excellence in Global Business Services (GBS). The role defines, develops, documents and tests the R2R end-to-end processes to support the business, enhance customer experience and achieve business objectives.

    Key responsibilities:

    • Leads on projects to simplify, standardise and improve processes.
    • Conducts As-Is analysis to identify process gaps and areas of improvement, ensuring these are mapped during the design process. Advises stakeholders on options.
    • Manages the business case and requirements gathering for new demands raised to the Global Process Excellence team
    • Assists with the proactive identification of business and/or operational process improvements through data analysis to ensure constructive suggestions for change.
    • Identifies potential cross-regional synergies and improvements that will ensure optimal performance within R2R area.
    • Ensures the preparation of detailed process diagrams and the accompanying documentation in terms of process design.
    • Engages with a variety of stakeholders and facilitates sessions to generate, review and update new improved processes.
    • Assists with the implementation and delivery of projects related to business process improvement and digital transformation, against a predetermined project plan.
    • Supports in maintaining various process documentation including process taxonomy, process maps, SOPs and WIs.
    • Responsible for reviewing documentation at periodic intervals with the GPOs and GBS service providers to ensure completeness and updates for any changes.
    • Performs any other related tasks as required.

    Knowledges and Attributes:

    • Strong communication and interpersonal skills for engaging with stakeholders at various levels.
    • Broad knowledge of the R2R process (Record (journals, accruals, GL entries), Reconcile (account reconciliations, variance checks) and Report (financial statements)) and experience in delivering continuous improvement within.
    • Results-focused and continuous learner and highly motivated to develop and share knowledge.
    • Broad knowledge of process mapping as a method of visualizing and documentation software e.g. Signavio.
    • Resolves wide range of issues in creative ways.
    • Excellent ability to work in multi-cultural environment (this will require managing time zones and travel).
    • Broad knowledge of the R2R processes and experience in delivering continuous improvement.
    • Experience in standardizing processes across multiple regions and departments.
    • Excellent analytical skills and the ability to interpret process data and metrics.
    • Project management expertise to lead process improvement initiatives.
    • Change management experience to drive adoption of new processes and practices.
    • Ability to establish and maintain process documentation and standards.
    • Problem-solving skills to address challenges and obstacles related to process governance.
    • Attention to detail and a commitment to maintaining process quality and compliance.

    Academic qualifications and certifications:

    • Bachelor's degree or equivalent in Accounting /Finance or Business Management or a related field preferred.
    • Lean / Six sigma qualification or equivalent, CIPS accreditation preferred.

    Required experience:

    • Extended experience driving process improvement, simplification, process reengineering, or related roles
    • Extended experience analysing and optimising finance processes
    • Experience in standardizing processes across multiple regions and departments.

    go to method of application »

    Linux Administrator

    Your day at NTT DATA

    • The Junior Automation Engineer is a developing subject matter expert, responsible for researching, developing, designing, and building automated systems and/or applications that are implemented to perform a variety of tasks reducing the need for human intervention in order to maximize efficiency.
    • We are seeking a Junior Automation Engineer with 2-3 years of hands-on experince in Automation.

    Key responsibilities:

    • Collaborates with internal stakeholders as well as external partners to identify
    • Develop, configure and maintain automation scripts and and tools to streamline processes.
    • Support Intergration of automation solutions into existing systems and workflows.
    • Troubleshoot and resolve automations-related issues promptly
    • Participate in testing, validation and documentation of automation processes
    • Assist in monitoring automation performance and optimizing for efficiency
    • Stay updated with emerging automation technologies and best practices
    • Performs any other related task as required.

    To thrive in this role, you need to have:

    • Proficiency in Linux (administration and scripting).
    • Strong knowledge of Python or other scripting languages (e.g., Bash, Java).
    • Familiarity with CI/CD tools (Jenkins, GitLab CI/CD, or Azure DevOps).
    • Experience using Ansible, N8N, and Metabase.
    • Understanding of software development lifecycle (SDLC) and automation frameworks.
    • Good problem-solving and analytical skills.
    • Ability to work independently and in a team environment.
    • Strong communication and documentation skills.

    Academic qualifications and certifications:

    • Diploma or relevant certification in IT, Automation, or related field (degree advantageous but not required).
    • 2·3 years of experience in automation engineering or similar role.
    • Exposure to robotics, AI, or machine learning concepts is a plus.

    Required experience:

    • Experience with version control systems (Git).
    • Familiarity with performance testing and automation pipelines.
    • Moderate level demonstrated experience with robotics, AI and machine learning.
    • Moderate level demonstrated project management experience.
    • Familiarity with continuous integration and deployment (CI/CD) concepts and tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
    • Understanding of software development lifecycle (SDLC) processes and methodologies.
    • Moderate level programming and scripting skills in languages such as Python, Java, or C#.

    go to method of application »

    Client Manager

    Your day at NTT DATA

    • As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.
    • You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.
    • By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You'll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle.
    • Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.
    • Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.

    To thrive in this role, you need to have:

    • Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
    • Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
    • Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
    • Ability to identify and advance opportunities at assigned clients and prospects.
    • Extensive experience in global partner management and sales environments, with a focus on business development.
    • Proficiency in using Salesforce.com or other CrM platforms.
    • Capability to drive alignment to a common vision across multiple stakeholders.
    • A collaborative mindset and the ability to adapt communication styles for diverse audiences.
    • Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.
    • A bachelor's degree or equivalent in business or a sales-related field.

    go to method of application »

    Network Installs Engineer (L2)

    Your day at NTT DATA

    • The Network Installs Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
    • This role performs configurations, actions installations and attends to break/fix events.
    • This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

    Key responsibilities:

    • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
    • Takes responsibility for problem resolution and troubleshooting during project lifecycle
    • Escalates complex problems to the relevant third parties.
    • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
    • Compiles and maintains project administration (Time Capture and feedback to stakeholders)
    • Conducts elementary presentations within the customer's organization.
    • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
    • Performs any other related task as required.

    To thrive in this role, you need to have:

    • Developing fundamental project and administration ability.
    • Developing understanding and appreciation of technical design principles and compute layers.
    • Ability to develop an understanding of fundamental project and administration processes.
    • Display a strong learning orientation.
    • Good verbal communication skills.
    • Demonstrate a client service orientation.
    • Hands-on proactive in approach.

    Academic Qualification and certifications:

    • Bachelor's degree or equivalent in Information Technology or Computing or a related field.
    • Evidenced Cisco experience.
    • CCNA
    • CCNP advantageous.
    • Fortigate
    • Routing and Switching
    • MikroTik

    Required experience:

    • Moderate level of work experience in technical implementation engineering, specific to Networking technologies.
    • 3-6 years experience in a Networking role or environment.
    • Moderate level of experience engaging with clients and conducting presentations.
    • Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
    • Moderate level of experience in diagnosis and troubleshooting.

    go to method of application »

    Sales Director: Retail and Consulting

    Your day at NTT DATA

    • The Director, Go-To-Market Sales is a leadership role, responsible for providing direction to sales managers driving consistent results and performance across their sales teams. This role oversees a group of senior sales managers who manage quota bearing teams.
    • This leadership role often provides executive presence primarily to their teams in order to drive the execution of the strategy across the geography they are responsible for.
    • This leadership role has limited interaction with buyers but in instances where these interactions do occur, it will be at higher altitude levels in the account and will likely be of a strategic nature.
    • The Director, Go-To-Market Sales oversees, leads and manages a sales team within a region/country, ensuring the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

    Key responsibilities:

    • Works with the Sales Executive and decision makers to assist with the development of a sales strategy that will deliver the strategic objectives as outlined in the global and regional organizational strategy.
    • Defines the way the sales force will approach the market and to determine the targets that the sales force should achieve and strive to exceed.
    • Drives a sales culture by sharing best practices, developing and sustaining cross functional relationships and filtering information downwards
    • Provides input into sales policies and procedures, ensuring implementation and continuous improvement to drive business results.
    • Drives the alignment to the sales and organizational strategies and ensures the execution of these strategies by implementing the relevant operational plans.
    • Responsible for the management of the team, setting and managing budgets, creating and executing on plans and reporting on the team activities in the required forums.
    • Engages with vendors and partners to develop and execute go-to-market strategies to be implemented by sales teams.
    • Takes responsibility for closing the gap between buyer expectations and current-state sales models, engagement models and integration methods.
    • Executes the sales strategy by making decisions that influence people, process and technology.
    • Measures progress against objectives and ensure that the appropriate level of effort is applied across the sales team to handle the client’s reality.
    • Coordinates sales activities across the geography to ensure that a consistent go-to-market approach is followed and that all clients are approached in a planned and coordinated way.
    • Acts as a critical link between sales strategy and execution in the field and ensures that the end-state vision as determined by the executive team is achieved, whilst balancing buyer expectations.
    • Sets sales targets and goals whilst making it easier for clients to buy, listening to client concerns, collecting reality-based evidence and enforcing standardized but flexible processes and methods across their teams.
    • Develops and maintains strategic relationships with internal and external partners to the benefit of their clients.

    To thrive in this role, you need to have:

    • Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
    • Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
    • Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link organizational offerings, including high-value services to specific client and prospect needs and outcomes.
    • Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
    • Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
    • Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy.
    • Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target.
    • Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management.

    Academic qualifications and certifications:

    • Bachelor's degree or equivalent in business or marketing or a related field.

    Required experience:

    • Significant experience in a sales leadership/management role, preferably gained within a global technology services organization.
    • Significant sales work experience gained within a similar environment.
    • Significant strategic planning and operational execution experience.
    • Significant media experience and evidence of previous work in this area is a must.
    • Significant track record managing financial results and business outcomes.
    • Significant experience negotiating on extremely critical matters.
    • Significant go-to-market planning and execution experience.

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