Fresh Jobs at Raizcorp

About the role

• The Business Exchange is seeking a highly professional, service-driven Centre Manager to lead the operations of one of our premium business centres. This role is central to ensuring a world-class experience for all tenants, visitors, clients, and staff. As a premium brand ambassador, the Centre Manager will oversee the full spectrum of centre operations — from reception and hospitality to facilities management and tenant engagement.

Key responsibilities
Reception management

• Maintain a neat, professional front-of-house experience
• Greet and assist guests in a courteous and efficient manner
• Manage all incoming calls and messages, ensuring accurate routing and follow-up (for both tenants and the company)
• Handle deliveries and visitor queries
• Monitor and report any safety or security concerns

Tenant relations

• Act as the first point of contact for tenant support and operational needs
• Maintain attendance registers and emergency procedures
• Track revenue, occupancy, and tenant-related charges
• Escalate issues to appropriate departments and maintain tenant satisfaction
• Uphold a professional environment free of office politics and gossip

Boardroom coordination

• Manage bookings, readiness, and cleanliness of boardrooms
• Perform pre- and post-use inspections and report any issues
• Coordinate with Hospitality team for seamless meeting experiences

Hospitality oversight

• Work closely with Hospitality staff to maintain cleanliness and presentation
• Report staff absences and manage daily coordination
• Support HR administration for Hospitality staff

Sales support

• Conduct viewings for potential tenants when required
• Actively contribute to occupancy management and lease tracking
• Maintain professional conduct during all client interactions

Stock & supplies management

• Maintain tight control over centre stock and supplies
• Prevent misuse and ensure timely restocking
• Keep accurate inventory records

Operational duties

• Ensure the centre complies with internal policies and procedures
• Oversee maintenance, repairs, and IT issues
• Support tenant onboarding and offboarding processes
• Coordinate with internal departments for seamless operational flow

Requirements
Minimum qualifications

• Grade 12 certificate
• Diploma or Degree in Communications, Client Relations, or related field
• Minimum 6 years’ experience in Centre Management, Property Management, Hotel concierge or similar role

Experience and skills

• Strong reception and customer service background (6–10 years)
• Experience managing technical equipment (projectors, conferencing tools, etc.)
• Proven ability to manage busy operational environments
• Strong proficiency in Microsoft Office and Google Suite

Advantageous experience

• Previous property industry experience / hotel industry experience
• Familiarity with tenant leasing and space management
• Conflict management and tenant relationship handling

Behavioral competencies

• Professional appearance and conduct
• Exceptional communication skills (verbal and written)
• Proactive and dependable work ethic
• High attention to detail and organisational skills
• Positive, service-oriented mindset
• Ability to plan, prioritise, and multitask effectively
• Strong sense of accountability and responsibility

go to method of application »

Job Description

• Raizcorp is looking for a seasoned, well-rounded business professional with superior commercial acumen to join as a business coach. Your day-to-day will be coaching a portfolio of entrepreneurs across all spheres of their business: strategy, sales, marketing, finance, and the entrepreneurs’ personal development journey. This is a full-time, salaried coaching role, not a consulting contract. You won’t do the work for them; you’ll equip them to do it themselves through a structured methodology and ongoing guidance.
• You don’t need prior coaching experience - Raizcorp will invest in equipping you with this competence. We need your strong business acumen, an empathetic approach to entrepreneurs, and a genuine desire to create impact.

What you’ll do

• Hold one-on-one coaching sessions, run business simulations, and facilitate group learning (following a proven programme that transfers skill, builds capability, and improves business results).
• Manage a defined portfolio of entrepreneurs, tracking impact on revenue, profitability, and founder growth over time.
• Orchestrate inputs across disciplines (strategy, sales, marketing, finance, people) so entrepreneurs make integrated, forward-looking decisions.
• Stay sharp on economic shifts and relevant regulations that affect entrepreneurs, and surface implications in coaching conversations.
• Work collaboratively with other coaches in both team structures and one-on-one scenarios.

Who you are

• A business all-rounder with 10 to 15+ years’ experience across corporate and entrepreneurial settings. You must have your own businesses at some point (this is non-negotiable).
• Commercially fluent across strategy, sales, marketing, and finance, able to connect the dots and coach trade-offs. You need to bring real experiential depth and gravitas in business finance, strategy, and sales.
• High emotional intelligence with genuine empathy for the highs and lows of the entrepreneurial journey; mature, accountable, and non-judgemental.
• A crisp communicator who is organised, systematic, proactive, and deadline reliable.
• Competent and experienced with technology and systems (Microsoft 365/Office and learner management systems).
• Qualifications: A commerce-related tertiary qualification (MBA or master’s-level qualification an advantage).
• Driver’s licence and own car essential.

What you’ll get

• The leverage to change real businesses at scale with measurable bottom-line impact.
• Formal training in an internationally recognised coaching methodology and continuous professional development.
• A fiercely caring team culture that backs the jockey (the entrepreneur), not just the horse.
• A rare opportunity to work with entrepreneurs and their businesses every day.