Fresh Jobs at Sun International

Job Purpose

• Responsible for evaluating, preparing page layouts, formatting, customising, “PDF’ing”, delivery and back up of custom high-end graphics, bespoke design requests and creative artwork for the business unit, with the aim of ensuring final material is 100% technically correct and ready for print or publishing, in line with Company Corporate Identity standards. Artwork deliverables may include a range of bespoke covers, templates, logos, invites, newsletters, flyers, posters, brochures and art files.

Key Performance Areas

Desktop Publishing

• Understand the brief and ensure that all information and files are gathered
• Co-ordinate planning to ensure deadlines are met and prioritise workflow
• Collaborate with Fusion designers and writers to customise artwork or text
• Find and edit graphics, such as photographs or illustrations
• Verify source files and fonts and the conversion of files for print

Format and PDF documentation and artwork and ensure this is checked 100% to technical specs, including:

• place and resize localized screen dumps and art files, ·
• generate indexes and tables of contents
• selecting formatting, such as the size and style of type, column width and spacing
• selecting and checking colours
• scanning and editing photographs and other images
• producing graphics such as diagrams, charts and tables
• re-sizing design elements to fit the page
• making sure images are positioned near the relevant portion of text
• making sure that each page, and the document as a whole, is uncluttered and well balanced
• using electronic publishing technologies, such as Hypertext Markup Language (HTML) to convert documents to an internet-ready format
• Be aware and have full understanding of cost implications and sense of responsibility towards budget restrictions
• Finalize formatted documents for printing or electronic publication
• Co-ordinate back up work and files correctly
• Provide feedback to management

Administration Support

• Quality assure artwork produced against CI standards; as well as check proofs, or preliminary layouts, for correct spelling, punctuation, and grammar errors and make necessary corrections
• Close out any requests and any related admin with relevant stakeholders
• Maintain and follow best practices for versioning control, naming convention and organization of graphic files.

Stakeholder Engagement

• Liaises directly with the Fusion creative team and Traffic/Production Manager to determine deadlines, job instructions and design requirements to ensure timeous delivery in line with agreed SLA
• Maintain relationships with key stakeholders (including Unit and Group Marketing management) by promptly resolving queries; requests
• Report and provide feedback to management on progress and challenges

Job Requirements

Education

• Grade 12
• Diploma in graphic design, graphic arts, or graphic communications or equivalent
• Presentation of an artistic portfolio 

Experience

• 3 years’ experience in DTP
• Experience using Creative Suite (including Photoshop, Illustrator and InDesign) 

Skills and Knowledge

• Proficiency in Adobe Creative Suite i.e. Photoshop, Illustrator and InDesign.

Technical specs, which would include the following:

• Size - Bleed, trim, type and image area, die traces & die lines.
• Colour - CMYK, RGB, black & white, spot colour, varnish, overprinting,knocking out, press compensation.
• Format - Jpeg, tiff, pdf, open files, etc.
• Resolution - Dpi and scale.
• Font - supplied or converted.
• Images and logo - format, size, resolution, colour.
• Extensive knowledge on retouching.
• An extensive knowledge of the Repro profession regarding both litho& digital processes
• Computer literacy – MS Office
• Proficient verbal and written communication skills
• Be able to organize visual elements.
• Conceptualising
• Deciding
• Collecting information
• Developing stakeholder relationships
• Advanced Checking / Attention to detail
• Emotional maturity
• Enthusiastic, organized, flexible with the ability to operate on a wide range of topics and projects at one time
• Team player but able to work independently 

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Job Description

• Responsible to supervise the day to day delivery of the food and beverage service and team within a specific outlet/conference centre with the objectives of maintaining standards of service; enhancing the customer experience; and controlling operating equipment and stock in line with Company standards.

Job Requirements

Minimum requirements (Education and Experience)

• 3-year Hotel School Diploma or equivalent National Qualification at a Diploma level
• 3-4 years in the Food and Beverage industry including experience in banqueting, in-room dining, and/or restaurant operations.
• Food and Beverage experience in a Casino environment would be an advantage

Work conditions and special requirements 

• Ability to work shifts that meet operational requirements 
• Mobility and ability to move around as per job requirements (including with the use of aids)
• Physically be able to move operating equipment 
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

Shift Supervision:

• Put in place staff scheduling and duty allocations to ensure maximum coverage
• Handle shift briefings / handovers / shift reports
• Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet
• Report and resolve any issues experienced
• Manage the control of stock and operating equipment as per SOP for the outlet
• Cash-ups at the end of the shift

Food & Beverage Product Offering:

• Monitor service offering / products and pricing within F&B outlets on the casino floor
• Make recommendations of improvements to the product and service offering
• Compile and co-ordinate the food and beverage promotional calendar for the outlet
• Monitor customer service standards in the outlet and identify any areas of concern
• Conduct maintenance walkabouts for front of house and back of house areas
• Monitor health, safety, hygiene and environmental elements in the outlet
• Monitor the use and storage of operating equipment
• Monitor stock control and operating equipment control processes
• Investigate variances / discrepancies and take necessary action to correct

Conferencing product:

• Liaises with clients
• Attends pre-conference meetings
• Provides client with relevant solutions / options for conferencing
• Conduct QA to ensure set-up is in line with client requirements
• Is present at functions to ensure execution is in line with client requirements
• Manages staff appearance and floor appearance/ functioning of equipment and systems
• Control and management of stock and operating equipment as per SOP
• Liaises with Technical to ensure maintenance schedule plan is adhered to
• Monitors and reports on functions
• Conducts post-mortem on events and makes recommendations for improvements
• Provides ideas and solutions that are innovative and in line with industry trends

People Supervision:

• Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Manage employee relations within the department
• Staff communication and motivation
• Performance contracting, reviews and development
• Assist in providing resources and removing obstacles  to performance
• Onboarding of new staff members

Financial Control:

• Authorise spend in line with budget
• Conduct accurate 10, 20-day stock takes for the outlet in line with Company process.
• Report on any variances for the outlet

Deliver Customer Experience:

• Monitor service standards and staff: guest interaction on the floor to ensures all guests are treated with courtesy and respect at all times
• Handle and resolve any quest special requests, queries or complaints
• Shift hand over ensures that staff can provide customers with relevant service
• Understand, record and implement special requirements for return guests and VIPs

Technical competencies

• Food & Beverage Costing
• Food & Beverage Product Knowledge
• Speciality Beverage Knowledge – Wine, Barrister
• Team Planning
• Operational Management
• Product Development
• Stock Control
• Intermediate Computer Skills
• Micros / Opera is preferred

Core behavioural competencies

• Problem solving
• Implementing and co-ordinating resources
• Assessing and evaluating information
• Planning
• Decision-making skills
• Developing relationships
• Analytical thinking
• Results orientation