Fresh Jobs at The Fruitspot

Job Specifications / Responsibilities:

• Ensuring that the orders loaded onto the delivery vehicles are 100% accurate when compared against the customer’s order and specifications;
• Compares and identifies information against Purchase Orders and Invoices for quantities and weights, or measured items of all outgoing stock, to verify information against Delivery Notes, Invoices and other records.
• Confirm the plotted route which the Driver needs to follow
• Capture the plotted route onto the Track Matrix timeously
• Regular inspections conducted on the picked orders by checking quantity and quality of fresh produce as well as shortages and extras.
• Ensure that the delivery routes are set for the benefit of the customers and the company;
• Confirm the plotted delivery route to the Driver timeously.
• Ensure that customer satisfaction is kept at optimal levels by ensuring on time deliveries, accurate and best quality orders.
• Maintain acceptable levels of administration in the handling of Credit Notes and Returns.
• Maintain effective fleet utilization standards, e.g. clean delivery vehicles, professional deliveries, etc.
• Adhere to Food Safety and Health and Safety Regulations. 

Requirements: 

• Grade 12 is essential.
• Minimum of two – three years’ experience in a Fresh Produce environment is required.
• Must have previous proven experience in vehicle tracking systems.
• Excellent communication skills.
• Minimum supervision;
• Deadline driven.
• Ability to work under pressure.
• Prepared to work on weekends and public holidays. 

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Job Specifications / Responsibilities:

• Excellent customer service and after sales service
• Drive promotion and sale of stock
• Achieving monthly sales targets
• Facilitate sales of all products and services according to the client's needs
• Ensure optimal level of client satisfaction at all times
• Professionally responsible for the processing of all telephonic orders placed by customers;
• Responsible for the processing of emailed and faxed orders by customers;
• Processing picking slips into invoices
• Responsible for liaising with customers in the event of their order not being fulfilled 100%, e.g. shortfalls in their order, shortage of stock; delays in the delivery of their order, etc.
• Assisting customers with any queries;
• Responsible for specific customer accounts.
• Responsible for monthly invoicing of allocated customers;
• Liaise with customers on updated pricing. 
•  Appropriate knowledge of stock and products;
• Knowledge of stock levels and delivery dates.

Requirements:

• Grade 12 is essential.
• Minimum of 2 years’ experience in a Sales Call Centre environment;
• Previous experience in fresh produce will be an advantage. 
• Previous experience in SAP will be an advantage.
• Excellent communication skills
• Results driven
• Self-management and self-starter;
• Ability to work with no supervisor;
• Deadline driven.