Fresh Jobs at The South African College of Applied Psychology (SACAP)

Job Description

• The Student Administrator: Technical Support is responsible for providing technical assistance and support to students at SACAP.
• The role will involve troubleshooting technical issues, providing guidance on software and hardware usage, and ensuring students have access to necessary resources for their academic endeavors.  
• This role forms part of the student administration function and thus includes, but is not limited to all administrative tasks, all student records, and graduation for all campuses.
• The Technical Support Administrator is expected to maintain a positive relationship with students, to ensure students' technical support queries are dealt with and managed effectively and efficiently.

Qualifications & Experience:

• Bachelor's degree in Business Administration, or related fields
• Prior experience in technical support, customer service, or IT helpdesk roles, preferably in an educational environment.
• Proficiency in troubleshooting common software applications (e.g., Microsoft Office Suite, Adobe Creative Cloud) and operating systems (e.g., Windows, macOS, Linux).
• Familiarity with educational technology tools such as learning management systems (e.g., Neo, Canvas), virtual conferencing platforms (e.g., Zoom, Microsoft Teams), and online collaboration tools.

Skills:

• Excellent communication skills, both verbal and written, with the ability to explain technical concepts in a clear and concise manner.
• Strong problem-solving skills and the ability to work independently or collaboratively in a fast-paced environment.
• Customer-focused mindset with a commitment to providing high-quality service and support to students.

Personal Attributes:

• Adaptable
• Integrity
• Reliable
• Diplomatic
• Ethical
• Team player
• Person-centred
• Methodical
• Organised
• Systematic
• Approachable
• Proactive 

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Job Description

• The SACAP Foundation aims to grow its national footprint, and is therefore in pursuit of a fervent, visionary Managing Director to join our team.

The candidate will be required to perform various functions that would include:

• To oversee and guide the growth of the SACAP Foundation projects.
• Introduce good management over all the projects.
• Capacitate projects.
• Support fundraising efforts and build relationships with donors.
• Strategic role-playing vis-a-vis the mental health landscape in South Africa.
• Develop SACAP Foundation as an effective advocate for mental health access in South Africa.
• Pursue new income generating opportunities.
• Shape and oversee partnership activities to ensure that we continue to work towards our mission to provide equal access to mental health services.
• Report to the Foundation Board on its projects' strategy, operations, performance, and finances.
• Oversee the legal requirements of the Foundation in accordance with its legal status as an NPO.

QUALIFICATIONS AND EXPERIENCE:

• A mental health background.
• At least 5 years’ experience in managing non-profit organisations.
• Project management experience.
• Confidence in speaking to donors.
• An excellent grasp of mental health policy and challenges in South Africa.
• An investment in social change and a desire to advocate for change in the sector.

SKILLS:

• An ability to oversee, quantitative and qualitative data collection.
• Excellent interpersonal skills.
• Excellent people management skills.
• Using CMS, Google suite, Excel.
• Embraces social media as a communication tool.
• An ability to create indicators for visionary ideas.
• Create and manage budgets.
• Monitoring and Evaluation systems used.