Fresh Jobs at The South African Revenue Service (SARS)

Job Purpose

• To conduct advanced audits with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.

Education and Experience

Minimum Qualification & Experience Required 

• National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation AND 4 years' experience in a tax audit environment.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation. 
• Analyse data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.
• Analyse information provided at dispute stage and taxpayer complaints logged.
• Analyse transactions across multiple tax types and / or entities and / or groups of related entities with the aim of understanding the tax implications thereof.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be involved in research to identify tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks etc.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Conduct advanced audits (plan, execute, finalise) in line with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs) using SARS systems.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Engagement during and after the audit with Debt Management aimed at optimal collection on liabilities raised through the audit. Provide support by conducting a financial analysis to support the recommendations which may be used to determine the optimal collection of liabilities and / or to support this view at various committees e.g. Debt Committee. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit.
• Engagement with Client Service to resolve issues escalated by taxpayer and requiring direct intervention and contact by the auditor to address the issues raised by the taxpayer. The auditor may or may not have been involved in an audit of the matter escalated but called upon to assist due to the available experience and expertise.
• Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g. tax, legislation relating to companies etc. This engagement will take cognizance of the outcomes of similar matters, tax court cases and civil court outcomes. The auditor may be required to testify in a civil court.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Identify and escalate enhancements to management on policies and procedures. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g. different Tax Types product areas, Process Design and Engineering, etc.
• Identify and escalate serious tax offences for potential criminal investigations. Escalation to include a detailed analysis of the facts together with the applicable tax legislation. The Auditor may be required to testify in a criminal court.
• Identify information required to mitigate audit risks identified and engage taxpayers / tax practitioners for additional relevant information and clarification.
• Identify new and additional risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Manage the efficient progress of the audit and related tax types and / or entities being audited utilising approved systems. Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, Teammate.
• Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation.
• Prepare and issue relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits be it tax types or at an entity level.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Raise accurate assessments on SARS systems in relation to relevant legislation.
• Supply inputs to Account Maintenance on remittance of penalty and interest requests.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Utilise digital information, systems and tools as they become available to address advanced audit risks. This may include eCommerce transactions and other digital risks.
• Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Drive for results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Audit Methodology
• Business Knowledge
• Business Writing Skills
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Execute, Implement and Follow Through
• Functional Policies and Procedures
• Operational Audit
• Planning and Organising
• Problem Analysis and Judgement
• Reporting
• Tax Knowledge
• Tax Law

Deadline:3rd February,2026

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Job Purpose

•  To conduct advanced audits of high complexity, with the aim of influencing compliance through raising accurate assessments in line with relevant legislation. Provide technical support to other auditors on matters of various complexity levels. Utilises advanced tax, corporate and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes, and suggests potential solutions to minimise tax risks. Identifies initiatives and changes to required legislation to impact compliance levels.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s degree / Advanced Diploma (NQF 7) in Finance/ Accounting/ Tax qualification with 8 years' experience in an audit environment.

Minimum Functional Requirements:

Applicable professional registration at either of the following professional bodies:

• South African Institute of Chartered Accountants (SAICA)
• South African Institute of Taxation (SAIT)
• Chartered Financial Analyst (CFA)
• Association of Chartered Certified Accountants (ACCA)
• South African Institute of Professional Accountants (SAIPA)
• Association of Certified Fraud Examiners (ACFE)
• Legal Practice Council (LPC).

Job Outputs:

Process

• Analyse a wide spectrum of highly complex transactions across multiple tax types and / or entities and / or groups of related entities and / or areas of specialisation which may be based locally or internationally with the aim of understanding the tax implications and determine compliance with relevant legislation.
• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Analyse highly complex data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc. This may relate to specific areas of specialisation.
• Conduct audits using newly identified systems / tools of digital information, methodology and other advanced technology identified to address highly complex advanced audit risks. This may include eCommerce transactions and other digital risks.
• Continuous engagement with Litigation and Dispute management to address issues relating to the interpretation of relevant legislation. Engagement with Legal counsel may be required for highly complex specialised matters. The auditor may be required to testify in a civil court on matters of a highly complex nature.
• Continuous engagements with Debt Management aimed at optimal collection on liabilities raised through the audit. Conduct a detailed financial and cash flow analysis to support the recommendations provided. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit. Engagement with Legal counsel may be required for highly complex specialised matters.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Coordinate and provide technical support to ensure the finalisation of disputes and complaints. Analyse information of a complex nature provided at dispute stage and taxpayer complaints logged across the linked / related entities / groups of entities and / or specialised projects.
• Coordinate and support the efficient progress of the audit of linked / related entities / groups of entities being audited utilising approved systems.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Identify and escalate serious tax offences for potential criminal investigation, provide a detailed analysis of the facts together with the applicable tax legislation. Engagement with the National Prosecuting Authority may be required for highly complex specialised matters. The auditor may be required to testify in a criminal court.
• Identify changes required to legislation, with relevant stakeholders and policy owners to close compliance loopholes.
• Identify information required to mitigate audit risks of an advanced and highly complex nature and engage taxpayers / tax practitioners / experts / third parties both locally and internationally for additional relevant information and clarification.
• Identify new and additional highly complex risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Prepare and issue detailed, high level relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits on tax types, entity levels or areas of specialisation.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
• Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, TeamMate. Review system notes of auditors involved in the audit of the linked and / or related entities and / or groups of entities.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Provide guidance / technical support to other Auditors on highly complex matters / areas of specialisation. This may involve conducting research, training and development, and coaching support during an audit or dispute process.
• Provide input to draft policies and procedures to the product areas e.g., different Tax Types product areas, Process Design and Engineering, etc.
• Provide inputs and guidance to Account Maintenance on remittance of penalty and interest requests.
• Raise accurate assessments on SARS systems in relation to relevant legislation and ensure that assessments raised on linked / related entities / groups of entities / specialised projects are aligned from a tax perspective.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research to identify highly complex tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks, specialised projects, etc.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Plan, conduct and support highly complex advanced audits/ projects to ensure compliance with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs).

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Drive for Results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Persuasion Ability
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Audit Methodology
• Business Knowledge
• Compliance Inspection
• Business Writing Skills
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Information management
• Governance, Ethics and Values
• Planning and Organising
• Reporting
• Tax Knowledge

Deadline:4th February,2026

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Job Purpose

• The primary purpose of the senior software tester is the execution of test cases of both medium and high complexity, relating to both system function and process, as well as the identification and logging of defects in accordance with SARS standards. Also may be required to carry out basic system testing without the presence of formal test cases and within agile development environments.  

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 2-3 years’ experience in a software testing environment, of which 1-2 years at a knowledge worker level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 5 years’ experience in a software testing environment, of which 1-2 years at a knowledge worker level.
• Must have completed some form of formal, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB foundation).

Minimum Functional Requirements

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel and HP Quality Centre/Octane. 

Job Outputs:

Process

• Execute test cases captured and assigned within QC/ Octane.
• Execute varied range of multiple complexity test cases as assigned and defects recorded as per divisional policy and procedures.
• Actively participate in all Testing Levels (Unit / Systems/ Regression/ Stability / Distribution / Disaster recover, etc.)
• Actively participate in the Testing Life-Cycle.
• Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Capture defects within QC/ Octane in accordance with SARS defect reporting standards.
• Manage the early identification of defects and systems failures.
• Perform backward compatibility testing of latest software versions that not all users may be running on.
• Perform compatibility testing to prevent software failure due to compatibility between application software, operating systems or operating systems versions such as Desktop Applications, Web Browsers i.e Internet Explorer new versions etc.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Test activities that verify a specific action or function of the application and test objective and output answers the questions: "can the user do this" or "does this particular feature work?"
• Update QC/ Octane to reflect testing progress.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
• Adhere to specified polices, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail
• Commitment to Continuous Learning  
• Conceptual Ability
• Customer Service
• Expertise in Context
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust
• Fairness and Transparency
• Honesty and Integrity

Technical competencies

• Business Knowledge 
• Data Collection and Analysis
• Efficiency improvement  
• Functional Policies and Procedures
• IT Strategy and Planning
• Reporting
• Standard operating procedure compliance 
• Quality Management 
• Business Analysis Tech 
• Project Management Processes 
• Software Metrics 
• Software Testing

Deadline:8th February,2026

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Job Purpose

• To increase levels of understanding and compliance through the provision of an effective advice service using risk-based analysis, and to ensure consistent application of policies, the collections and protection of revenue by monitoring and controlling of trade schemes on a national level.  To conducting national and international research on rules of origin and trade agreements.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Finance, Legal or Economics environment AND 2 - 3 years experience in Rules of Origin, Interpretation or Application of trade agreements, of which 1 - 2 years is at a knowledge worker level

Or

• Senior Certificate (NQF 4) AND 5 years experience in Rules of Origin, Interpretation or Application of trade agreements, of which 1 - 2 years is at a knowledge worker level

Minimum Functional Requirements

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation. (I)
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Use practical and applied knowledge and situational judgement to arrive at decisions. (I)
• Provide complex technical advice and guidance on customs related matters to external customers using client service principles.
• Keeping abreast of any policy and legislative developments and developing new measures and procedures at a national level.
• Manage the allocated specific industry schemes and trade measures, international protocols and other international obligations thereby enhancing understanding, promoting compliance and ensuring pro-active risk analysis review and reporting.
• Planning and execution of office visits and participation in internal outreach and educational programmes to enhance understanding of Policies, Procedures and Legislation, and to promote national consistency in application.
• Conducting research and compilation of national product reports.
• Identifying and reviewing functional problems and assist with the development of appropriate solutions with a view to improving processes and enhancing compliance on a national basis.
• Protect SARS interest by liaising with Government departments, Business and their representatives on issues relevant to the Garnet.
• Support the Customs national contact centre and the implementation of improved information and other services to clients including educational and outreach programmes to enhance understanding and compliance.
• Compile and make reports to management and stakeholders e.g. DTI on the operation of specific schemes e.g. Trade agreements, etc.
• Contribute to the formulation and delivery of the Rules of Origin and Trade Agreements business plan and deputize for the Specialist and Manager as and when required.
• Conduct national industry/product workshops for both internal and external stakeholders.
• Assessing businesses and/or business representatives credibility, identifying irregularities and taking appropriate action.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. (I)

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)

 Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. (I)

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect

Technical competencies

• Border Control and Management
• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Reporting
• Research, Evaluate, Follow Through
• Trade Facilitation (within the framework of Trade Agreements administered by SARS)

Deadline:4th February,2026

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Job Purpose

• To perform business analysis tasks by specialising in supporting stakeholders of a specific system application, maintaining the system, and handling user enquiries, user issues, and enhancements to the system, under guidance and supervision. To have a deep understanding of a specific application or set of applications he or she supports, how users use the application, and what other systems integrate with the application. 

Education and Experience

Minimum Qualification & Experience Requirements

• Relevant Higher Certificate (NQF 5) in IT AND 3 years' experience in IT system maintenance and support environment

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 4 years' experience in IT system maintenance and support environment.

Job Outputs:

Process

• Share transactional results and queries within your work area according to established policies and quality standards.
• Support the refinement and creation of standards, procedures, and processes specific to your field to drive ongoing improvements in quality and service.
• Assist with change initiatives by offering relevant support in your area.
• Meet contracted performance goals and quickly escalate any unresolved issues related to delivery or quality to management and process owners.
• Use your expertise to recognize and develop solutions that enhance service delivery and boost quality.
• Plan and organize your activities effectively to foster continuous improvements in quality and service within your work area.
• Report transactional and process-related activities following guidelines to ensure timely information for decision-making.
• Stay alert for potential violations of procedures or codes of conduct and escalate them as necessary.
• Take responsibility for achieving agreed-upon work outputs while meeting set parameters, quality standards, and client service expectations.
• Make sure all completed tasks comply with relevant policies, procedures, governance requirements, and legislation, and report any deviations or discrepancies.
• Build and maintain productive relationships with colleagues and SARS stakeholders to reach shared objectives.
• Review assigned incident inventory on the management console.
• Analyze production inventory received through management reports.
• Investigate all allocated queries to determine their root cause.
• Request additional information when details are missing.
• Replicate defects in the testing environment with thorough documentation.
• Carry out comprehensive system regression and stability tests when implementing fixes; help identify suitable workaround solutions for system issues.
• Create User and Functional Requirements Specifications for production fixes.
• Collaborate with peers across departments.
• Coordinate with business partners and both internal and external development teams.
• Provide regular updates to management regarding trends, escalations, and decisions that require attention.
• Contribute to end-user training and education, such as compiling and updating FAQ materials in a knowledge base.
• Present complex technical concepts and solutions in clear, non-technical language to facilitate understanding.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Drive own performance and development to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.

Behavioural competencies

• Honesty and Integrity 
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Trust
• Respect
• Problem Solving and Analysis

Technical competencies

• Business IT Systems 
• Business Knowledge
• Computer Literacy
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• IT Business Analysis
• Planning and Organising
• Relationship Building
• Reporting
• System Thinking

Deadline:8th February,2026

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Job Purpose

• To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You’ll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise

Education and Experience

Minimum Qualification & Experience Required

• Relevant bachelor’s degree / Advanced Diploma (NQF 7) Taxation, Commerce, Business, or ICT/IT AND 8-10 years' experience in business technology or operations environment, of which 3-4 years’ ideally at operational specialist level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 15 years’ experience in Business Systems or Operational Environment.

Minimum Functional Requirements

• IT Certification/s 

Job Outputs

Process

• Apply processes to improve data validation across service delivery systems in line with operational targets
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
• Design data extracts for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Check completeness, validity, relevance, and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Honesty and Integrity 
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Trust
• Respect
• Problem Solving and Analysis

Technical competencies

• Reporting and Interpretation
• System Thinking
• Application Development and Maintenance
• Database Design and Management
• IT Knowledge
• Business Knowledge
• Efficiency improvement

Compliance Competency

• Enterprise Architecture (IT) - Familiar with
•  ICT Audit (IT) - Familiar with
• Database Architecture (IT) Familiar with
• Application & Exploitation (IT) Expert in
• Networking & Comm (IT) Prof in
• Structured Reviews (IT) Proficient in
• GOC Confidential

Deadline:8th February,2026

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Job Purpose

• To provide analytical subject matter expertise advice and influential skills to ensure practical design alignment for all existing and forthcoming technology solutions by ensuring that modernisation and enhancement initiatives are carefully and consistently evaluated against a non-exhaustive and constantly evolving set of software design life cycle (SDLC) principles, methodologies, governance standards and protocols.

Education and Experience

Minimum Qualification & Experience Require

• Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology/ Engineering / Finance and or BAdmin AND 8-10 years' experience in a SAP environment, of which 3-4 years at operational specialist level.

#Alternative

• Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s), and 15 years' experience in a SAP environment of which 3-4 years at operational specialist level. 

Job Outputs:

Process

• Apply processes to lead, direct and manage the analytical evaluation of business cases, conceptual designs, business requirements specifications, functional specifications, change request and memos across service delivery systems in line with operational targets.
• Design self-explanatory, detailed-oriented and logical process flows and conceptual solution design models for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Ensure that the conceptual solution design is fit-for-purpose and in alignment with all the practical design alignment principles consistent with the organisation.
• Check completeness, validity, relevance, and corrective actions where necessary, to maintain set standards and achieve set objectives.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.

Governance

• Ensure all solution designs are in strict adherence to all organisational policies as well as the South African Tax, Customs and Excise Acts.

People

• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Establishing and maintaining effective relationships to understand needs, and promote understanding of full systems, product, and related services, and ensuring alignment to provide an understanding of all functions within the IT environment and corresponding impact on the operational environment.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Ensure effective internal management and reconciliation of all solution artifacts.
• Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service    
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis    
• Respect
• Trust

Technical competencies

• Application Development and Maintenance
• Business Knowledge 
• Database design and management
• Efficiency improvement  
• IT Knowledge
• Reporting and Interpretation
• System thinking

Deadline:8th February,2026

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Job Purpose

• To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery. This role is primarily focused on collaborating closely with business units to acquire a comprehensive understanding of their business strategy, processes, services, roadmap, and overall context of operations. The key objective is to provide an end-to-end support function that ensures the smooth functioning of modules in the SAP SuccessFactors Talent suite while ensuring that the necessary interventions required to address business challenges are identified and addressed.

Education and Experience

Minimum Qualification & Experience Required 

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology/ Engineering / Finance and or BAdmin AND 5-7 years' experience in a SAP environment, of which 2-3 years at functional specialist level.

ALTERNATIVE#

• Senior Certificate (NQF 4) AND 10 years SAP experience of which 2-3 years at functional specialist level.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation & opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service    
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis    
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Strategy and Planning 
• Reporting
• System thinking

Deadline:8th February,2026

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Job Purpose

• To provide expertise, advice and support in development of data mining platform and matching of internal and external data to enable tactical translation and operational implementation. The role ensures complex analytical capabilities are converted into practical, tactical solutions that support operational implementation, modernisation objectives, and improved decision‑making across the organisation.

Education and Experience

Minimum Qualification & Experience Required

• Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology AND 8-10 years' experience in a Customs and Excise environment, of which 3-4 years’ operating operational specialist level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 15 years related experience in a Customs and Excise environment.

Job Outputs:

Process

• Apply processes to improve data validation across service delivery systems in line with operational targets
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
• Design data extracts for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Check completeness, validity, relevance, and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Lead and coordinate the analytical evaluation of business cases and solution specifications (including conceptual designs, business requirements, functional specifications, and change requests).
• Design clear, logical, and fit‑for‑purpose process flows and conceptual solution models that align with organisational architecture, standards, and practical design principles.
• Ensure completeness, validity, relevance, and quality of solution artefacts by identifying gaps, applying corrective actions, and maintaining required standards.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Ensure effective internal management and reconciliation of all solution artifacts.
• Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Honesty and Integrity 
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Trust
• Respect
• Problem Solving and Analysis

Technical competencies

• Reporting and Interpretation
• System Thinking
• Application Development and Maintenance
• Database Design and Management
• IT Knowledge
• Business Knowledge
• Efficiency improvement

Deadline:8th February,2026

go to method of application »

Job Purpose

• To develop and oversee the implementation of the safety, health and environment management systems to ensure a healthy and safe workplace and environmental compliance. To implement the Occupational Health and Safety Act, National Environmental Management Act (NEMA) and Compensation of injuries and diseases Act. (COIDA) including international standards across all SARS occupied facilities nationally so as to safeguard the health and wellbeing of employees and all persons conducting business with SARS.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Honours Degree / Postgraduate Diploma (NQF 8) in Safety, Health and Environment / Environmental management / science / health/ Biological/ natural sciences and 10 – 12 years' related experience in a Safety, Health and Environment, of which 3 - 4 years at a middle management level.

ALTERNATIVE 

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Safety, Health and Environment / Environmental management / science /health/ Biological / natural sciences AND 12 - 15 years related experience in a in a Safety, Health & Environment, of which 3 - 4 years at a middle management level.

Minimum Functional Requirements

• The incumbent we are looking for should have extensive knowledge, skills and experience in Environmental Stewardship and Sustainability.
• Basic knowledge and understanding of energy and utilities management and institutional policies related to energy usage and conservation.
• Basic knowledge of heating and cooling control systems and software.
• Basic understanding of state and local recycling laws/ordinances and related compliance issues.
• Awareness of environmental impact as it relates to chemicals used and fumes produced from custodial or maintenance activities. 
• Awareness of environmental impact as it relates to trash generation with food service (including dry and wet waste), programs, and retail services.
• Knowledge of Leadership in Energy and Environmental Design (LEED) issues and green design, recycling, and composting programs
• Understanding of the future trends in products and processes that promote environmental sustainability and stewardship.
• Ability to implement and coordinate recycling and other environmentally friendly efforts based on institutional requirements and philosophy.

Job Outputs:

Process

• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
• Act as the bottom-line driver of tactical implementation of the Safety, Health and Environment Strategic Plan and APP of the Business Unit, within the context of business unit excellence and performance improvement.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement on Safety, Health and Environmental management plans and systems as aligned to legislative requirements.
• Determine applicability of administrative and regulatory requirements and formulate / establish and implement applicable regulations, standards and policies.
• Facilitate the development of the occupational health and safety services which include promotive and preventive health and safety programmes to ensure compliance to various legislations and identify deviations for the implementation of mitigation measures.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets (Strategy & APP).
• Plan and conduct full scope (integrated) SHE audits to ensure compliance and report on findings and recommendations.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan and progress on short-term initiatives and use plan and progress reports, to realign tactical plan and objectives appropriately.
• Recommend changes to optimize processes, systems, policies and procedures, and execute the implementation of change and innovation needed and initiated by the organization or any legislative changes or updates.
• Plan for the implementation of environmental management processes to handle work outputs, operational activities and the achievement of environmental management targets.
• Monitor and evaluate environmental management systems and provide periodic reports on performance against plans.
• Conduct root cause analysis of all complaints, make recommendations and identify repeated queries to ensure that the cause of complaints are dealt with.
• Recommend, manage and implement the organisational change associated with enterprise and cluster projects and changes to operating models within the organisation.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability (V)
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Respect (V)
• Trust (V)

Leadership Competencies

• Ability to translate strategy into execution
• Concern for Impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Business Knowledge
• Change Management
• Decisiveness
• Effective Business Communication
• Efficiency improvement
• Facilities Management
• Functional Policies and Procedures
• Managerial Budgeting
• Occupational Health and Safety
• Planning and Organising
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Reporting

Deadline:9th February,2026

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Job Purpose

• This role requires managing the process of and identifying, assessing, and mitigating risks through the gathering of data, conducting data analysis, developing deliverables (written, spread sheet, presentation) and meeting time sensitive goals through utilisation of AI and other data extracting technologies within the Revenue Management and Compliance Division. The position includes adding intelligence through innovation and change management processes to enable automation of work streams.

Minimum Qualification & Experience Required

Education and Experience

• Bachelor's Degree / Advanced Diploma (NQF 7) in Auditing, Data Science, Accounting, Finance and AI; AND 5-7 years' relevant and demonstrated experience in an Auditing, Data Analytics, Accounting, Finance or Commerce environment, of which 2-3 years ideally at knowledge worker level.
• Demonstrated, sound knowledge and interpretation of the PFMA;
• At least 3-5 years experience on the application of data extraction technologies and AI on complex data sets across a number of dimensions, including high numerical and analytical skills;
• At least 3-5 years Proficient or Advanced working experience on Microsoft Excel, Word and Power Point;
• Articles in Auditing;
• Good Report Writing & Presentation skills; and
• Good knowledge & experience in problem solving, interpersonal and communication.

#ALTERNATIVE

• Senior Certificate (NQF 4) AND 10 years’ relevant and demonstrated experience in Auditing, Data Analytics, Accounting, Finance or Commerce environment, of which at least 2-3 years at a knowledge worker level.
• Good sound knowledge and application of PFMA;
• At least 3-5 years Proficient or Advanced working experience on Microsoft Excel, Word and Power Point;
• At least 3-5 years experience working experience on the application of data extraction technologies and AI on complex data sets across a number of dimensions, including high numerical and analytical skills;
• Articles in Auditing.
• Good Report Writing & Presentation skills; and
• Good knowledge & experience in problem solving, interpersonal and communication.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• To conduct Trend Analysis and verification audits – execute analysis of baseline data versus current data and make recommendations.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives to include automation.
• To liaise across other business disciplines to ensure accurate integrated data with a focus on quality and time dimensions.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation through:
• Developing and maintaining comprehensive risk management frameworks and policies;
• Conducting thorough risk assessments and identify potential areas of vulnerability;
• Correctly apply policies, standards, procedures and legislation in the delivery of work outputs;
• Preparing detailed risk reports and present findings to senior management; and
• Design, implementing and oversee of effective risk mitigation strategies/changes.
• To ensure that relevant data is secured, and that confidential information is protected from unauthorised users.
• Effectively plan and schedule own and team activities to continuously improve quality and timeous service delivery.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Collect and collate compliance revenue related data, analyse information and provide reports and recommendations.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Problem Solving and Analysis
• Honesty and Integrity
• Attention to Detail
• Commitment to Continuous Learning
• Building Sustainability

Technical competencies

• Financial Acumen
• Functional Policies and Procedures
• Reporting
• Financial Analysis and Reporting
• Analysis and Interpretation of Financial Statements
• Business Knowledge
• Efficiency Improvement
• Standard Operating Procedure Compliance
• Economic Research
• Financial Control

Deadline:6th February,2026

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Job Purpose

• To provide a comprehensive legal or ancillary service by analysing/diagnosing the problem, identifying risks and enabling resolution within Direct Tax.

Education and Experience

Minimum Qualification & Experience Required 

• Relevant bachelor’s degree / Advanced Diploma in Law (BA Law / LLB) equivalent to NQF level 7 and 8-10 years' experience in all direct taxes environment, of which 3-4 years at junior specialist level in the Income Tax advisory experience.

Minimum Functional Requirements

• LLB and admitted Attorney OR BCom degree in Accounting; CA(SA) an advantage.

Job Outputs:

Process

• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Business Knowledge
• Efficiency improvement
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Legal Compliance
• Risk Identification
• Dispute Resolution

Deadline:16th February,2026

go to method of application »

Job Purpose

• To perform first line support on one up to three integrated bespoke applications throughout its life cycle by performing complex integrated support, helps in testing, operating and improving IT services within IT User Support.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 2-3 years' experience in End User Support, supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration; of which 1-2 years is at knowledge worker level.

OR

• Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) Azure Fundamentals AZ900, Microsoft Certified-Azure Administrator Associate AZ-104, DevOps Engineer AZ-400 AND 2-3 years' experience in supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration AND additional requirements specified in Min Functional requirements, where applicable.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 5 years’ experience in End User support, Application support, SAS, Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment, of which 1-2 years is at knowledge worker level.

Minimum Functional Requirements

• ITIL Certification
• Demonstrate Systems Development and Support experience in a corporate environment
• Demonstrate Business/Systems analysis experience in a corporate environment
• Broad understanding of all facets of Information Technology including SDLC.
• Understanding of diverse set of technologies (including SQL Server, Microsoft Applications/Products and Scanning Applications.
• End user support
• Trouble shooting ability
• Application support

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• To perform first line support on one up to three integrated bespoke applications throughout its lifecycle.
• To monitor services, capacity & throughput for deviations from acceptable service levels or unplanned interruptions for one up to three SARS integrated bespoke applications.
• To identify, track and resolve recurring incidents permanently to prevent incidents from reoccurring and ultimately alms for no incidents for one up to three SARS bespoke applications.
• To maintain Information about software & hardware configuration Items required to deliver the bespoke solutions services, including their relationships with other Cl's to track Individual configuration Items and the internal configuration of bespoke applications, for one up to three Integrated SARS applications.
• Assist with regularly testing the organization's capability to provide the necessary level of service following an interruption of service for one up to three SARS bespoke integrated applications in line with organisational strategy.
• To gather, analyse, store and share knowledge and information to improve efficiency by reducing the need to rediscover knowledge for one up to three integrated SARS bespoke applications in line with organizational strategy.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
• Understand and implement governance control processes and role segregation requirements in area of accountability.  
• Use and understand risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.  
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Build strong relationships with customers and vendors expressing positive expectations.  
• Be encouragable and a team player, by enabling collaboration with others and commitment to pursuing set goals.  
• Implement appropriate people capacity plans in line with delivery and efficiency targets.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.  
• Provide technical support to staff in the execution of their tasks. 

Behavioural competencies

• Accountability
• Attention to detail
• Building sustainability
• Commitment to continuous learning
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Computer Literacy 
• Customer Relationship Management  
• Functional Policies and Procedures 
• Planning and Organising  
• Problem Analysis and Judgement  
• Reporting 
• IT Knowledge 
• IT Systems 
• IT Applications 
• Reporting
• IT Project Management 
• Procurement Knowledge 
• Customer orientation and focus  

Compliance Competency

• Security Clearance: GOC Confidential
• User Support (IT)  
• Service Level Management (IT) 
• Customer Service Tech (IT)

Deadline:6th February,2026

go to method of application »

Job Purpose

• To perform second line support on one up to six integrated bespoke (specifically developed for SARS) applications throughout its life cycle by performing complex integrated support, helps in testing, operating and improving IT services within IT User Support.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6), in Information and Communications Technology AND 3 - 4 years experience in End user support, supporting Microsoft products: Ms – Windows 11, O365, Copilot including IBM AIX and Linux Operating Systems environment of which 1 - 2 years at a knowledge worker level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 6 years experience in  supporting Microsoft products: Ms – Windows 11, O365, Copilot including IBM AIX and Linux Operating Systems of which 1 - 2 years at knowledge worker level.

Minimum Functional Requirements

• Project Management certification will be an added advantage; COBIT Certification will be an added advantage; Togaf certification; Cobit Certification; ITIL Certification; Demonstrate Systems Development and Support experience in a corporate environment; Demonstrate Business/Systems analysis experience in a corporate environment; Broad understanding of all facets of Information Technology including SDLC; Understanding of diverse set of technologies (including SQL Server, DB2, C#, Java, Connect Direct, Microsoft OS, IBM AIX OS, Linux OS and the integration through MQ middleware).

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Perform second line support on one up to six integrated applications throughout its lifecycle.
• Monitor services, capacity and throughput for deviations from acceptable service levels or unplanned interruptions for multiple SARS applications.
• Identify, track and resolve recurring incidents permanently to prevent incidents from re-occurring and ultimately aims for no incidents for one up to six SARS integrated applications.
• Maintain information about software and hardware configuration items required to deliver the bespoke solutions services, including their relationships with other Configuration items to track individual configuration items and the configuration bespoke applications, for one up top six bespoke integrated SARS applications.
• Define, analyse, plan, measure and improve all aspects of availability of IT services for one up to six bespoke integrated SARS applications, which is responsible for ensuring that all IT infrastructure, processes, tools, roles are appropriate for the agreed availability targets.
• Control, predict the performance, utilization and capacity and report on capacity of individual IT components for multiple bespoke integrated SARS applications.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to detail
• Commitment to continuous learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge
• Computer Literacy 
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Knowledge 
• IT Systems 
• IT Applications 
• Reporting
• IT Project Management 

Dedline:3rd February,2026