Fresh Jobs at The South African Revenue Service (SARS)

Job Purpose

• To provide the technical skills to support the optimal management and operation of all hardware/firmware/operating system/application server software updates and fixes in the various SARS production and non-production environments, whilst maintaining hardware/operating system/application server software, meeting service levels agreements through a Service Management System. We require a competent SCCM/Intune Engineer who has knowledge and experience in deploying, configuring and supporting SCCM infrastructure, application and package creation, software updates/WUFB, Windows10/11 OS deployment.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advance Certificate (NQF6) in Information Technology/ Computer Science and 3-4 years’ experience in Information Technology (IT) environment, of which 1 - 2 years is at knowledge worker level

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), see below AND  3-4 years’ experience in Information Technology (IT) environment AND additional requirements specified in Min Functional requirements, where applicable, of which 1 - 2 years is at knowledge worker level
• Windows: Microsoft products (Microsoft SCCM, Microsoft Intune, Microsoft Windows 11 or any other Microsoft certification)
• A+, MCSA, MCSE and related Operating System and Hardware certification

ALTERNATIVE 

• Senior Certificate (NQF 4) AND 4 years' IT related experience, of which 1 - 2 years is at knowledge worker level

Minimum Functional Requirements

• Microsoft Windows Server
• Microsoft Windows Workstation
• IT Hardware knowledge
• SCCM
• Intune
• Azure

Job Outputs:

Process

• Administer and configure SCCM and Intune.
• Provide Technical Troubleshooting and resolution management in the SCCM/Intune space.
• Update training material, User guides and other tutorials.
• Participate in collaboration on the various subjects with peers, support teams and business users via the set collaboration channels.
• Do self-skilling, research and R&D to stay updated in the SCCM/Intune Technology Stack and share knowledge with the other team members.
• Participate and drive Initiatives assigned end to end.
• Gain knowledge and experience in related SCCM/Intune functions like MDM, OS Onboarding and Deploying, WVD, Driver Management, Software Packaging, BYOD, etc. and apply these in SARS.
• Understand dependency applications and how they are configured and deployed via best practice like Win11 OS and Device management and onboarding, etc.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• To performing high-level root-cause analysis for service interruption in all environments.
• To deploy new applications and enhancements to existing applications, software, and operating systems on all environments.
• To conduct hardware/firmware/operating system/application server software updates and fixes.
• To apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• To ensures a stable performance environment for the business processing systems. 
• To accumulate information and provide reports with recommendations applicable to area of specialisation.
• To participate in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
• To be responsible for the maintenance, support and upgrades of in-house developed applications and 3rd Party Applications.
• Installing, configuring, testing and maintaining operating systems, software and system management tools. 
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• To deploy new applications and enhancements to existing applications, software, and operating systems.
• To be responsible for the maintenance and support of technical infrastructure, hardware and system software components mostly in Non-Prod environments but also in production environments.
• Performing high-level root-cause analysis for service interruption.
• Configuring, debugging and supporting multiple infrastructure platforms and software.
• Performing installation, maintenance and support of system software/hardware and user support.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Building Sustainability
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service 
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Respect
• Trust

Technical competencies

• Computer Literacy 
• Functional Policies and Procedures 
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Technical Expertise
• IT Project Management
• Knowledge of IT Governance and Business
• Verbal Communication

Deadline:12th August,2025

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Job Purpose

• To independently plan and conduct complex audits across multiple CIT and direct tax types within multiple periods and multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.  

Education and Experience

Minimum Qualification & Experience Required 

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years tax audit experience in Corporate Income Tax, specifically Mining Tax, Mining Royalties, corporate restructurings, and mergers & acquisitions transactions environment, of which 3-4 years at Functional specialist level, OR
• Senior Certificate (NQF 4) AND 10 years of Corporate Income Tax and Mining experience, of which 3-4 years at Functional specialist level

Minimum Functional Requirements

• 5-7 years' tax experience in a similar environment, of which 2-3 years at Functional specialist level or 10 years related experience

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Effectively utilise resources allocated to the job to perform contracted work outputs and report on and
• escalate any shortfalls.
• Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
• Lead, plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation & opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Plan, conduct and lead full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Drive for Results
• Persuasion Ability
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Analytical Thinking
• Attention to Detail
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Analysis and Interpretation of Financial
• Business Knowledge
• Audit Methodology
• Quality Orientation
• Customer Liaison
• Problem Analysis and Judgement
• Planning and Organising
• Business Acumen
• Risk Identification

Deadline:13th August,2025

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Job Purpose

• To supervise the investigations of the team members and ensure that the team meets its production targets within the quality, turnaround time and productivity norms.

Education and Experience

Minimum Qualification & Experience Require

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting /Audit/ Forensic Financial Investigations AND 5-7 years' experience in a Forensic Financial Investigations environment, of which 1 year at supervisory level.

ALTERNATIVE:

• Senior Certificate (NQF 4) AND 10 years related experience in a Forensic Financial Investigations environment, of which with 1 year at supervisory level.

Job Outputs:

• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment, and implementation of end-to-end processes within area of accountability for continued process improvement.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs, and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Process

• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment, and implementation of end-to-end processes within area of accountability for continued process improvement.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs, and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Governance

• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities

People

• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines, and quality standards.

Finance

• Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage, and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
• Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

• Developing Others
• Adaptability
• Fairness and Transparency
• Accountability
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Resilience
• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Internal Investigations
• Functional Policies and Procedures
• Tax Knowledge
• Managerial Budgeting
• Search and Seizure
• Criminal Investigation
• Effective Business Communication
• Problem Analysis and Judgement
• Planning and Organising
• Decisiveness
• Business Acumen
• SARS Systems Products

Compliance Competency

• Confidentiality
• Collection and preservation of evidence and the chain of custody (investigations)
• Interviewing and interrogation (investigations)
• Testify in formal and criminal proceedings
• Investigative reporting
• Enforcement Knowledge
• Internal Investigations

Deadline:11th August,2025