Fresh Jobs at Tracker Connect (Pty) Ltd

Job description
As part of the learnership, participants will engage in both theoretical learning and practical workplace activities, which may include but are not limited to:

• Performing general administrative tasks such as filing, record-keeping, and data capturing.
• Required to attend theoretical sessions 1 day a week for the duration of the learnership or as when required
• Assisting with document preparation, including reports, presentations, and spreadsheets.
• Managing communication via emails, telephone calls, and in-person interactions.
• Providing customer service and support to internal and external stakeholders
• The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevant SOP and company standards.
• Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards.
• Accurate capturing of data and updating of client information while speaking with the client.
• Ensure that Customer Service standards are maintained in a highly pressurized environment.
• Follow up on client’s outstanding queries.
• Accurate record keeping of statistics as per stipulated guidelines.
• Effective utilization of the post call service rating system
• Ability to interpret the financial system and assist clients with basic financial and legal queries.
• Contribute to effective retentions of customers through excellent query resolution. Show tolerance and patience in understanding customer complaints, and ability to positively turnaround the call.
• Post installation testing and unit related investigations. First line technical support for Tracker units.
• Adherence to schedules as determined on the Telephony system.
• Ensuring that electronic communication received within the Customer Service Division is handled efficiently in line with SLA’s and standards.
• Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service within the Customer Service division.

Minimum requirements

• South African citizen with a valid ID, aged 18-35 with no crominal record
• Matric with a D / level 4 symbol pass in English language.
• Currently unemployed and not studying
• Basic computer literacy (MS Office – Word, Excel, PowerPoint, and Outlook).
• Good communication skills (verbal and written).
• Ability to work in a structured and professional environment.
• A positive attitude, willingness to learn, and strong work ethic
• A passion for customer service and a professional attitude at all times.
• The ability to cope with a constant changing and pressurised environment.
• The ability to work in an environment where multi-skilling is required.
• The incumbent should have excellent interpersonal skills and the ability to pay attention to details.

Deadline:19th August,2025

go to method of application »

Introduction

• Tracker requires a Business Sales Consultant in George that will report to the Business Sales Manager. The position will suit a self-starter with an outgoing personality and mature attitude who can communicate confidently at all levels. The ideal candidate must currently be active in the corporate industry. We offer industry leading company benefits, a competitive basic salary, and large commission earning potential.

Job description

• SOLUTIONS SELLING - Identify opportunities and generate sales in the corporate sector (SMME and Large commercial customers)
• Strong cold-calling capabilities and perseverance to continuously fill a pipeline

Maximise sales opportunities:

• Achieve monthly, quarterly, and annual installation and revenue targets
• New Business focussed, identify and prospect new customers and markets
• Work with other sales channels within Tracker (dealer, broker and fitment centre) to maximise sales opportunities
• Maintain, manage and grow penetration into an existing customer database
• Provide excellent service and support to both existing and prospective customers
• Manage and action leads received from internal and external partners within timeframes determined by management
• Maintain Industry, Product, and Technical knowledge as determined by management which is measured through regular assessments
• Presentations to all levels including senior/executive management
• Accomplish expected activity levels determined by management
• All administrative functions required of the role, including preparation and submission of quotations and reporting to management

Minimum requirements

• At least 5 years sales experience in Corporate/Business/Automotive markets
• Completion of recognized formal sales training courses or relevant experience
• Computer literate: MS-Office suite
• Excellent presentation and negotiation skills
• Excellent communication, organizational and time management skills
• Customer and service orientated
• Proven track record of sales target achievement
• Self-motivated, solution driven and passionate about sales
• Valid Driver’s License

Deadline:31st August,2025