Fresh Openings at ADvTECH

PRIMARY PURPOSE OF THIS JOB:

• Responsible for teaching activities and ensuring delivery of the set course curriculum in accordance with the Capsicum Culinary Studio (CCS) policies and philosophy of individuality and excellence in culinary arts.

KEY RESULT AREAS:

• Coordinating, Mentoring, and assisting Students with respect to theory and practical studies and cultivation of the individual creative spirit.
• Facilitate weekly assessor/lecturer meetings and track action points
• Identify and support at-risk students through mentoring, discussions, and action plans.
• Create structured lesson plans per module.
• Develop materials including presentations, demonstrations, videos, and handouts.
• Ensure effective use of academic planner for teaching and learning.
• Managing Student discipline and formal correspondence relating to student discipline.
• Investigate acts of misconduct timeously
• Ensure discipline procedure is in accordance with CCS Policies
• Ensure timeous communication and Maintain formal correspondence and documentation.
• Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies, and Capsicum Culinary Studio.
• Lecturers teaching according to standards and outcomes of relevant accreditation bodies.
• Participate in internal and external QA audits and implement corrective actions.
• Kitchen Safety, hygiene (incl. Pest Control is in accordance with the Health and Safety legislation.
• Ensure maintenance of kitchen and classroom areas
• Adherence to all Capsicum policies and guidelines as set by the Academic and QA department
• Deliver quality education aligned with accreditation outcomes.
• Submit assessment/facilitation reports each semester.
• Manage Food and Kitchen Items, equipment ordering, purchasing, receiving, cost and stock control as set out by the guidelines of Capsicum Culinary Studio
• Ensure that all students and kitchens have necessary items uniforms, knives, shoes, kitchen equipment etc
• Ensure sufficient ordering and purchasing of stock
• Ensure cost of purchasing is within budget.
• Ensure strict stock control
• Ensure Promotional and culinary event planning and participation.
• Lecturers to participate with promotional and culinary events
• Effective planning of promotional and culinary events
• Mentor student competition teams and culinary clubs.
• Plan and participate in culinary competitions and events.
• Coordinating all aspects of the assessment
• Coordinating recording of test results and related administration
• Setting of papers for tests, assignments and examinations.
• Marking and delivering feedback to students.
• Capacity planning and timetable management.

QUALIFICATION REQUIREMENTS:

• Assessor Qualification (Non- negotiable)
• National or International Chef Qualification / Diploma

SKILLS REQUIREMENTS:

• Management & Leadership
• Computer Literate
• Interpersonal skills
• Culinary arts & Industry courses 

EXPERIENCE REQUIREMENTS: 

• 2 Years lecturing experience in City & Guilds Culinary Arts syllabus
• 4-5 years Industry Experience.
   

go to method of application »

Job Description

• The ADvTECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa.

Key Purpose Statement

• To establish and further extend students’ basic foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula.
• To build and maintain relationships with students, parents and colleagues to foster positive interaction and promote student retention.
• To implement and maintain a diverse and inclusive learning environment and culture that embraces future-focused education. One in which students are motivated, inspired and challenged. Uses a range of relevant and recognised approaches to maximise the personal, physical and emotional development of every student in a safe and holistic environment.
• To demonstrate strength of character, integrity and professionalism at all times. To communicate and collaborate with all members of the learning community in a positive, respectful, and open-minded way.
• To continually undertake personal inquiry, reflection and action to inform their practice and understanding of teaching and learning and remain abreast of global education trends.

Principal Accountabilities

Academic Delivery (40%)

• Keeps abreast of future focussed educational trends in the Intersen Phase, academics intentionally incorporating them into teaching and learning practices aligned with Crawford Pillars
• Implements the school curriculum and other teaching strategies in planning for challenging, engaging, inspiring, relevant and differentiated learning locally and globally
• Plans, prepares and delivers lesson to meet the needs of individuals or groups of students to enable them to progress incrementally as part of personalised learning journey
• Enriches teaching and learning by including frequent use of technology and additional learning resources as well as engaging and stimulating teaching practices.
• Prepares and/or ensures classrooms are appropriately set up in accordance with lesson plans and 21ST Century learning practices aligned with future focused skills.
• Ensures effective academic and emotional support to enhance teaching and learning.
• Collaborates, plans , liaises and reflects with different members of the learning community.
• Assist with additional offerings, duties, extra-murals and events taking place at the school
• Participates in, embeds and applies professional development tools, strategies and pedagogical approaches.
• Shows an ongoing commitment to “lifelong learning” and remains informed on current relevant practice and is readily available to attend appropriate development/training.

Academic Assessment and Reporting (20%)

• Assesses and records students progress continuously and systematically and keeps records up to date in a mark book/ personal file, STASY, forming an in depth knowledge of each student in the class.
• Meets academic standards as defined by Central Academics and Crawford International Academic strategy.
• Assesses and monitors student performance and progress, using data driven decision making and defines next steps in the personalised learning journey. Integrates this information into future planning.
• Undertakes, teaching and learning assessment of students as required by Academics Department as well as Crawford International assessment expectations.
• Completes various reports for parents, Principals and/or Academics Department throughout the year (STASY, Inquiry Units, Other)
• Participates in the moderation and standardisation process, of formal assessments. Participate in team marking, clusters and IEB moderation as required.

Student Behaviour Management (10%)

• Manages student behaviour in the classroom by establishing rules, essential agreements and procedures as expected behaviours.
• Promotes personal, social, physical and emotional well-being of individual students, groups of students, through mentorship program.
• Provides guidance and advice to students and parents.
• Identifies students who may have barriers to learning and inform the appropriate people to initiate the next steps to support individual progress.
• Provides information and contact details of experts who can further assist and provide support to students if all other avenues have been exhausted with little success.
• Informs relevant staff and parents regarding the support being offered and the action plan to be followed.

School Brand Ambassadorship (10%)

• Knows and demonstrates the Crawford International mission statement and embracing Crawford International DNA.
• Acts as a role model with regard to work ethic, attitude and professionalism, Embracing the Crawford DNA
• Continually contributes to the sustainability and effective operation and management of the school.
• Assists with additional offerings, duties and extra murals, assemblies and other events taking place across Crawford International. Attends and supports a range of school activities and events.
• Promotes the ethos of the school and Brand both internally and externally and is readily available to market the school at Open Days, exhibitions etc
• Contributes to the professional development of new teachers and student teachers/ interns as required.
• Submits articles for newsletters or School magazine/ yearbook, social media or other as requested.
• Monitors student multiform and maintains agreed expectations with respect to the Crawford International code of conduct.

Administration (10%)

• Adheres with the requirements of the timetable and ensures its effective implementation in their classes.
• Plans for excursions by obtaining all the relevant approvals and liaises with service providers, as necessary.
• Keeps and maintains the Crawford International learning space as dynamic learning environment.
• Where applicable, conduct inventory activities of consumables and equipment to monitor usage and ensure availability as required. Repair and replacement
• Advises Principal and management team if substitution is required and assists with substitution as requested.

Health & Safety (10%)

• Actively observes and supervises children in playing and activity areas as appropriate.
• Applies medical support , as a first-aid trained staff member, as prescribed or as/ when the medical condition/ situation requires action ensuring that any incidents are duly reported to Management and parents via the stipulated channels.
• Observes and scrutinises the classroom and playing areas for dangerous / hazardous objects or circumstances, removes/ tapes off hazards where possible and immediately reports safety issues to the school leadership team.
• Continuously creates awareness of personal safety and social issues amongst students,

Competencies

• Demonstrated planning and organisation skills with superior detail orientation.
• Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
• A proven track record of managing professional relationships with maturity and high EQ
• The incumbent must present themselves professionally and in alignment with the brand message.
• Professional time management is a minimum requirement of the role.
• Demonstrated evidence of the ability to think critically and problem solve appropriately.

It is expected that if Educators are interested in growing their management and leadership competence, they will become proficient in the following competencies:

• Commercial Aptitude - Understanding the bigger picture and all the facets incorporated into leading a school.
• Strategic Thinking - Ability to create strategic plans that sets the school up for a sustainable future.
• Execution - Understanding how to translate strategic plans into day-to-day executable activities.
• Customer Orientation - Patience and understanding of what parents and students want and need, and how best to facilitate these.
• Collaborative Relationships - Respect for peers and the ability to build collaborative partnerships with other senior leaders, vendors, suppliers and customers.
• Decision Making - Ability to make data-rich, informed decisions, and proactively taking advantage of opportunities as they arise.
• Capability Building - Ability to coach and provide feedback and guidance. The ability to actively develop others and have difficult conversations as needed.
• Performance Leadership - Unites people behind a strong vision and leads the team in executing on goals and achieving stretch objectives.
• Interpersonal Effectiveness - Aware of how their actions impact others’. Ability to influence others and build relationships 

Minimum Qualification

• Degree (NQF level 6) and PGCE or B.Ed (Intermediate/ Intersen or Senior Phase or Foundation Phase)
• Willingness to be a generalist rather than a specialist when teaching
• Honours degree with specialisation in an educational sphere or subject specific area
• IB PYP Training
• Police Clearance
• Valid SACE certificate
• Valid Driver’s Licence

Desired Qualification

• Strategies and tools to support delivery of Global Competencies, Inquiry-based Learning and Computer and Digital Literacy

Minimum Experience

• 3-5 years Teaching Experience.
• 1 year Teaching internship (at Principal’s discretion)

go to method of application »

Duties
Intersen phase Educators will be expected to establish and further extend students basic education foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula. They will need  :-

• to deliver future focused education in which students are motivated, inspired and challenged;
• to demonstrate strength of character, integrity and professionalism, at all times
• to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
• to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way

 They will be accountable for the following specific areas of performance :-

• Academic Delivery
• Academic Assessment & Reporting
• Student Behaviour Management
• School Brand Ambassadorship
• Administration
• Health & Safety

Qualifications & Experience

• an undergraduate degree (NQF level 6) and PGCE or B. Education (Intermediate, Intersen or Senior Phase)
• SACE certification and a police clearance are requirements
• 2-5 years Teaching Experience
• Computer and digital literacy
• First Aid

Attributes & Competencies

• A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
• Demonstrated planning and organisation skills with superior detail orientation
• Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
• A proven track record of managing professional relationships with maturity and high EQ
• Professional time management is a minimum requirement of the role
• Demonstrated evidence of the ability to think critically and problem solve appropriately
   

go to method of application »

Job Description

• The ADvTECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa.

Key Purpose Statement

• To establish and further extend students’ basic foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula.
• To build and maintain relationships with students, parents and colleagues to foster positive interaction and promote student retention.
• To implement and maintain a diverse and inclusive learning environment and culture that embraces future-focused education. One in which students are motivated, inspired and challenged. Uses a range of relevant and recognised approaches to maximise the personal, physical and emotional development of every student in a safe and holistic environment.
• To demonstrate strength of character, integrity and professionalism at all times. To communicate and collaborate with all members of the learning community in a positive, respectful, and open-minded way.
• To continually undertake personal inquiry, reflection and action to inform their practice and understanding of teaching and learning and remain abreast of global education trends.

Principal Accountabilities

Academic Delivery (40%)

• Keeps abreast of future focussed educational trends in the Intersen Phase, academics intentionally incorporating them into teaching and learning practices aligned with Crawford Pillars
• Implements the school curriculum and other teaching strategies in planning for challenging, engaging, inspiring, relevant and differentiated learning locally and globally
• Plans, prepares and delivers lesson to meet the needs of individuals or groups of students to enable them to progress incrementally as part of personalised learning journey
• Enriches teaching and learning by including frequent use of technology and additional learning resources as well as engaging and stimulating teaching practices.
• Prepares and/or ensures classrooms are appropriately set up in accordance with lesson plans and 21ST Century learning practices aligned with future focused skills.
• Ensures effective academic and emotional support to enhance teaching and learning.
• Collaborates, plans , liaises and reflects with different members of the learning community.
• Assist with additional offerings, duties, extra-murals and events taking place at the school
• Participates in, embeds and applies professional development tools, strategies and pedagogical approaches.
• Shows an ongoing commitment to “lifelong learning” and remains informed on current relevant practice and is readily available to attend appropriate development/training.

Academic Assessment and Reporting (20%)

• Assesses and records students progress continuously and systematically and keeps records up to date in a mark book/ personal file, STASY, forming an in depth knowledge of each student in the class.
• Meets academic standards as defined by Central Academics and Crawford International Academic strategy.
• Assesses and monitors student performance and progress, using data driven decision making and defines next steps in the personalised learning journey. Integrates this information into future planning.
• Undertakes, teaching and learning assessment of students as required by Academics Department as well as Crawford International assessment expectations.
• Completes various reports for parents, Principals and/or Academics Department throughout the year (STASY, Inquiry Units, Other)
• Participates in the moderation and standardisation process, of formal assessments. Participate in team marking, clusters and IEB moderation as required.

Student Behaviour Management (10%)

• Manages student behaviour in the classroom by establishing rules, essential agreements and procedures as expected behaviours.
• Promotes personal, social, physical and emotional well-being of individual students, groups of students, through mentorship program.
• Provides guidance and advice to students and parents.
• Identifies students who may have barriers to learning and inform the appropriate people to initiate the next steps to support individual progress.
• Provides information and contact details of experts who can further assist and provide support to students if all other avenues have been exhausted with little success.
• Informs relevant staff and parents regarding the support being offered and the action plan to be followed.

School Brand Ambassadorship (10%)

• Knows and demonstrates the Crawford International mission statement and embracing Crawford International DNA.
• Acts as a role model with regard to work ethic, attitude and professionalism, Embracing the Crawford DNA
• Continually contributes to the sustainability and effective operation and management of the school.
• Assists with additional offerings, duties and extra murals, assemblies and other events taking place across Crawford International. Attends and supports a range of school activities and events.
• Promotes the ethos of the school and Brand both internally and externally and is readily available to market the school at Open Days, exhibitions etc
• Contributes to the professional development of new teachers and student teachers/ interns as required.
• Submits articles for newsletters or School magazine/ yearbook, social media or other as requested.
• Monitors student multiform and maintains agreed expectations with respect to the Crawford International code of conduct.

Administration (10%)

• Adheres with the requirements of the timetable and ensures its effective implementation in their classes.
• Plans for excursions by obtaining all the relevant approvals and liaises with service providers, as necessary.
• Keeps and maintains the Crawford International learning space as dynamic learning environment.
• Where applicable, conduct inventory activities of consumables and equipment to monitor usage and ensure availability as required. Repair and replacement
• Advises Principal and management team if substitution is required and assists with substitution as requested.

Health & Safety (10%)

• Actively observes and supervises children in playing and activity areas as appropriate.
• Applies medical support , as a first-aid trained staff member, as prescribed or as/ when the medical condition/ situation requires action ensuring that any incidents are duly reported to Management and parents via the stipulated channels.
• Observes and scrutinises the classroom and playing areas for dangerous / hazardous objects or circumstances, removes/ tapes off hazards where possible and immediately reports safety issues to the school leadership team.
• Continuously creates awareness of personal safety and social issues amongst students,

Competencies

• Demonstrated planning and organisation skills with superior detail orientation.
• Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
• A proven track record of managing professional relationships with maturity and high EQ
• The incumbent must present themselves professionally and in alignment with the brand message.
• Professional time management is a minimum requirement of the role.
• Demonstrated evidence of the ability to think critically and problem solve appropriately.

It is expected that if Educators are interested in growing their management and leadership competence, they will become proficient in the following competencies:

• Commercial Aptitude - Understanding the bigger picture and all the facets incorporated into leading a school.
• Strategic Thinking - Ability to create strategic plans that sets the school up for a sustainable future.
• Execution - Understanding how to translate strategic plans into day-to-day executable activities.
• Customer Orientation - Patience and understanding of what parents and students want and need, and how best to facilitate these.
• Collaborative Relationships - Respect for peers and the ability to build collaborative partnerships with other senior leaders, vendors, suppliers and customers.
• Decision Making - Ability to make data-rich, informed decisions, and proactively taking advantage of opportunities as they arise.
• Capability Building - Ability to coach and provide feedback and guidance. The ability to actively develop others and have difficult conversations as needed.
• Performance Leadership - Unites people behind a strong vision and leads the team in executing on goals and achieving stretch objectives.
• Interpersonal Effectiveness - Aware of how their actions impact others’. Ability to influence others and build relationships 

Minimum Qualification

• Degree (NQF level 6) and PGCE or B.Ed (Intermediate/ Intersen or Senior Phase or Foundation Phase)
• Willingness to be a generalist rather than a specialist when teaching
• Honours degree with specialisation in an educational sphere or subject specific area
• IB PYP Training
• Police Clearance
• Valid SACE certificate
• Valid Driver’s Licence

Desired Qualification

• Strategies and tools to support delivery of Global Competencies, Inquiry-based Learning and Computer and Digital Literacy

Minimum Experience

• 3-5 years Teaching Experience.
• 1 year Teaching internship (at Principal’s discretion)

go to method of application »

Duties required: 

• Controlling Sports Programme
• Controlling Sports Events
• Coaching in various Sporting Disciplines. 
• Liaising with parents, students, and visitors to the campus.
• Sports Equipment – budgeting and management.
• Sports Coaches – Management.
• Physical Education Teacher – Grade 1 to 7.
• Organisation of sporting events – Official League Matches and Interhouse and Internal Events.

Competencies/Skills/Requirements:

• Excellent interpersonal and communication skills with colleagues, student and parents.
• Energetic, self-motivated, and able to use own initiative • Good organisational and administrative skills.
• Computer literacy.
• Must be a team player.
• First Aid Training would be required.
• Willingness to accompany teams to sporting fixtures.
• Skilled in Coaching and Refereeing/Umpiring.

Qualifications: 

• Minimum requirement is a recognised Degree and/or a diploma in Sports’ Management or Teaching Qualification with Physical Education as a subject completed.
• SACE registration would be advantageous.

Experience:

• Minimum of 3 years’ experience in the same and/or similar type of position and environment.
• Ability to coach sports is essential • Experience in the organisation of sporting events
   

go to method of application »

Job Description

• The ADvTECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa.

Key Purpose Statement

• To establish and further extend students’ basic foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula.
• To build and maintain relationships with students, parents and colleagues to foster positive interaction and promote student retention.
• To implement and maintain a diverse and inclusive learning environment and culture that embraces future-focused education. One in which students are motivated, inspired and challenged. Uses a range of relevant and recognised approaches to maximise the personal, physical and emotional development of every student in a safe and holistic environment.
• To demonstrate strength of character, integrity and professionalism at all times. To communicate and collaborate with all members of the learning community in a positive, respectful, and open-minded way.
• To continually undertake personal inquiry, reflection and action to inform their practice and understanding of teaching and learning and remain abreast of global education trends.

Principal Accountabilities
Academic Delivery (40%)

• Keeps abreast of future focussed educational trends in the Intersen Phase, academics intentionally incorporating them into teaching and learning practices aligned with Crawford Pillars
• Implements the school curriculum and other teaching strategies in planning for challenging, engaging, inspiring, relevant and differentiated learning locally and globally
• Plans, prepares and delivers lesson to meet the needs of individuals or groups of students to enable them to progress incrementally as part of personalised learning journey
• Enriches teaching and learning by including frequent use of technology and additional learning resources as well as engaging and stimulating teaching practices.
• Prepares and/or ensures classrooms are appropriately set up in accordance with lesson plans and 21ST Century learning practices aligned with future focused skills.
• Ensures effective academic and emotional support to enhance teaching and learning.
• Collaborates, plans , liaises and reflects with different members of the learning community.
• Assist with additional offerings, duties, extra-murals and events taking place at the school
• Participates in, embeds and applies professional development tools, strategies and pedagogical approaches.
• Shows an ongoing commitment to “lifelong learning” and remains informed on current relevant practice and is readily available to attend appropriate development/training.

Academic Assessment and Reporting (20%)

• Assesses and records students progress continuously and systematically and keeps records up to date in a mark book/ personal file, STASY, forming an in depth knowledge of each student in the class.
• Meets academic standards as defined by Central Academics and Crawford International Academic strategy.
• Assesses and monitors student performance and progress, using data driven decision making and defines next steps in the personalised learning journey. Integrates this information into future planning.
• Undertakes, teaching and learning assessment of students as required by Academics Department as well as Crawford International assessment expectations.
• Completes various reports for parents, Principals and/or Academics Department throughout the year (STASY, Inquiry Units, Other)
• Participates in the moderation and standardisation process, of formal assessments. Participate in team marking, clusters and IEB moderation as required.

Student Behaviour Management (10%)

• Manages student behaviour in the classroom by establishing rules, essential agreements and procedures as expected behaviours.
• Promotes personal, social, physical and emotional well-being of individual students, groups of students, through mentorship program.
• Provides guidance and advice to students and parents.
• Identifies students who may have barriers to learning and inform the appropriate people to initiate the next steps to support individual progress.
• Provides information and contact details of experts who can further assist and provide support to students if all other avenues have been exhausted with little success.
• Informs relevant staff and parents regarding the support being offered and the action plan to be followed.

School Brand Ambassadorship (10%)

• Knows and demonstrates the Crawford International mission statement and embracing Crawford International DNA.
• Acts as a role model with regard to work ethic, attitude and professionalism, Embracing the Crawford DNA
• Continually contributes to the sustainability and effective operation and management of the school.
• Assists with additional offerings, duties and extra murals, assemblies and other events taking place across Crawford International. Attends and supports a range of school activities and events.
• Promotes the ethos of the school and Brand both internally and externally and is readily available to market the school at Open Days, exhibitions etc
• Contributes to the professional development of new teachers and student teachers/ interns as required.
• Submits articles for newsletters or School magazine/ yearbook, social media or other as requested.
• Monitors student multiform and maintains agreed expectations with respect to the Crawford International code of conduct.

Administration (10%)

• Adheres with the requirements of the timetable and ensures its effective implementation in their classes.
• Plans for excursions by obtaining all the relevant approvals and liaises with service providers, as necessary.
• Keeps and maintains the Crawford International learning space as dynamic learning environment.
• Where applicable, conduct inventory activities of consumables and equipment to monitor usage and ensure availability as required. Repair and replacement
• Advises Principal and management team if substitution is required and assists with substitution as requested.

Health & Safety (10%)

• Actively observes and supervises children in playing and activity areas as appropriate.
• Applies medical support , as a first-aid trained staff member, as prescribed or as/ when the medical condition/ situation requires action ensuring that any incidents are duly reported to Management and parents via the stipulated channels.
• Observes and scrutinises the classroom and playing areas for dangerous / hazardous objects or circumstances, removes/ tapes off hazards where possible and immediately reports safety issues to the school leadership team.
• Continuously creates awareness of personal safety and social issues amongst students,

Competencies

• Demonstrated planning and organisation skills with superior detail orientation.
• Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
• A proven track record of managing professional relationships with maturity and high EQ
• The incumbent must present themselves professionally and in alignment with the brand message.
• Professional time management is a minimum requirement of the role.
• Demonstrated evidence of the ability to think critically and problem solve appropriately.

It is expected that if Educators are interested in growing their management and leadership competence, they will become proficient in the following competencies:

• Commercial Aptitude - Understanding the bigger picture and all the facets incorporated into leading a school.
• Strategic Thinking - Ability to create strategic plans that sets the school up for a sustainable future.
• Execution - Understanding how to translate strategic plans into day-to-day executable activities.
• Customer Orientation - Patience and understanding of what parents and students want and need, and how best to facilitate these.
• Collaborative Relationships - Respect for peers and the ability to build collaborative partnerships with other senior leaders, vendors, suppliers and customers.
• Decision Making - Ability to make data-rich, informed decisions, and proactively taking advantage of opportunities as they arise.
• Capability Building - Ability to coach and provide feedback and guidance. The ability to actively develop others and have difficult conversations as needed.
• Performance Leadership - Unites people behind a strong vision and leads the team in executing on goals and achieving stretch objectives.
• Interpersonal Effectiveness - Aware of how their actions impact others’. Ability to influence others and build relationships 

Minimum Qualification

• Degree (NQF level 6) and PGCE or B.Ed (Intermediate/ Intersen or Senior Phase or Foundation Phase)
• Willingness to be a generalist rather than a specialist when teaching
• Honours degree with specialisation in an educational sphere or subject specific area
• IB PYP Training
• Police Clearance
• Valid SACE certificate
• Valid Driver’s Licence

Desired Qualification

• Strategies and tools to support delivery of Global Competencies, Inquiry-based Learning and Computer and Digital Literacy

Minimum Experience

• 3-5 years Teaching Experience.
• 1 year Teaching internship (at Principal’s discretion)

go to method of application »

Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
• The planning and running of student and lecturer initiatives. 

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards Emeris achieving its annual research output targets

Competencies Required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• Honours qualification or higher in Motion Design,  Digital Design or Multimedia  and a portfolio demonstrating expertise in 2D and 3D animation software such as Unreal and Adobe After Effects.

Alternative:

• Honours qualification or higher  in a related field such as Animation, Game Design, Digital Arts or Film Studies PLUS a portfolio demonstrating expertise in 2D and 3D animation software such as Blender, and Adobe After Effects.

Minimum Work Experience Requirements:

• Minimum of 2 to 3 years of lecturing experience 
• At least one year industry or freelance experience working as a motion designer or animator is a requirement. ​Lecturing experience in Motion Design or Multi Media design would be an advantage.

Software Knowledge:

• 2D and 3D animation and video software such as Adobe Premiere Pro, After Effects and Blender is a requirement. Knowledge and experience working in Unreal Engine will be an advantage.

go to method of application »

Duties and Responsibilities:  

Collections/Handover                                                                                                 

• Collections on outstanding accounts as per assigned aging. 
• Following protocol in line with Standard Operating Procedures when dealing with different aging buckets.                                                                                                 
• Receiving inbound calls/ ensuring outbound quality call quota is reached daily/weekly/monthly.  
• Meeting monthly collection targets and reducing portfolio risk.                
• Ensure that all payment plans are adhered to.                               
• Escalation and assistance of account related queries (Billing/statements/Payments).   
• Ensure all debit order returns are dealt with immediately and account payers are contacted to settle arrears and informed of rejection fee. First priority is to re-activate rejected debit order.
• Ensure follow-ups are done on PTP's (Promise to pay) made on specific dates.
• Manage holds on all accounts (current to be removed/arrears to be added).
• Ensure suspensions/Handover list are sent to CSCC/NSCC first to be checked before sign-off. Prepare handover pack in accordance with check-list and send to CSCC/NSCC for approval and upload.
• E-mails/Letters on overdue accounts must be sent at the appropriate time and in accordance with aging bucket.
• Detailed notes to be inserted on Excalibur for each account monthly as per assigned Age. Relevant contact information and debit order details if applicable must be confirmed and updated.                                                                                                 

Administrations/Customer Service                                                                                                     

• Prepare documents for adjustments/refunds/transfers/Bursaries/ payment plan changes for approval by Campus Senior Credit Controller/Natinal Senior Credit Controller and action once approved.
• Accurate processing of unallocated payments.                                             
• Work closely with the admissions team by preparing pro rata calculations on cancellations. 
• Credit balance investigations and updating status/notes on portal.        
• Assisting with administration functions as and when required.                        
• Handle account payer/student queries or compliants and provide appropriate solutions and alternatives. 
• Assisting and dealing with queries via FreshDesk (VC Assist) and walk-ins.
• Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries.
• Handle account payer/student queries or compliants and provide appropriate solutions and alternatives. 

Quality Management & Reporting                                                                                                       

• This will include the evaluation of all other KPA (Key Performance Area).
• Items such as quality of work, deadlines met, and query handling will be checked.
• Quality of e-mails, calls and letters sent will also be evaluated.                      
• Quality of notes and information saved in Excalibur. 
• Reports and documents prepared and sent to CSCC/NSCC.    

Competencies required:                                                                                                         

• Knowledge of Full Function Credit Control. 
• Knowledge of Accounts Receivables/Debit Orders /Bank Statements.           
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments.
• Good Interpersonal skills/Customer Service driven.                                 
• Analytical and Problem solving skills.                                                     
• Sound numerical skills.                                                                                                  
• Best suited to a friendly, organised person who works accurately and is able to handle pressure.
• Honest, trustworthy and ethical.                                                                                                 
• Time management skills.
• Ability to produce basic reports using Microsoft Office.

Minimum Qualification Requirements:

• Minimum of Matric, Credit Management / Bookkeeping /Financial qualification advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years credit control experience.

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Duties and Responsibilities:

Marketing Administration

• Accurate capturing of prospective student information, appointment forms and applications onto SIMS and all applicable reports.
• Capturing all leads into the relevant campaigns (interest cards, Online applications, Online enquiries, walk-ins).
• Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
• Responsible for all marketing stock and promotional materials.
• Ensuring that all interview rooms are stocked with appropriate marketing collateral.
• Assisting Students Advisors with all database administration and associated correspondence.
• Responsible for the integrity of data across all systems relating to the information for prospective prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.

General Activities

• Provide support as needed for planning of events such as open days and career fairs etc.
• Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of interviews & applicants as required by the Head: Student Recruitment to support the Student Advisors.
• Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.

Competencies Required:

• Organisational and administration skills
• Communication and interpersonal skills
• High level of accuracy required in both typing and data capturing
• Microsoft Office - with a focus on excel at an intermediate level
• Problem Solving

Minimum Educational Requirements:

• Matric essential, relevant 3 year Diploma/Degree is recommended however not essential. 

Minimum Work Experience Requirements:

• 1 - 2 years Administration experience. Sales experience advantageous 

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Duties and Responsibilities

Coordination Of Emeris Campus Sports Clubs

• Supporting the Coordinator in co-ordinating the structure & calendar for each campus sports club listed below on the Durban North campus including Action Soccer, Action Netball, Basketball, Hike/Walk/Run Club, Surfing, Touch Rugby, Squash, Esports, outdoor football, chess and golf.
• Supporting the Coordinator in ensure registration of the VC Sports Club process runs smoothly i.e. correct advertising of the club during Reg and monitoring of the process to be followed by Reg Assistants.
• Attend and minute a bi-monthly meeting with all campus Sports Club Administrators to closely monitor the progress of individual Sports Clubs.
• Supporting the Coordinator in planning and implementing a sports meridian hour with the assistance of Sports Club Committee members once a month per campus.
• Introduce socials for all sports clubs i.e. two socials per semester per campus. Work with the Sports Club Committee to implement this.
• Support with the organisation and running of the VC Sports Club Year end Awards function according to the VC Sports Club constitution.
• Manage the stock control of all campus sports clubs equipment and clothing i.e. MTB etc. Sports Club Equipment forms needs to be kept updated once a semester.

Sports Bursary Students

• Support the Coordinator to replace Sports club administrators should they leave.
• Assist to set up presentations to specific sports teams at P1 sports schools.

Public Relations & Media

• Responsible for daily sports updates on social media i.e. fixtures, results and photos to be posted on Emiris SportsLife Instagram stories and twitter account.
• Responsible for providing posts for the Emeris Sportslife Instagram feed showcasing highlights of Durban North sports clubs and rugby club. Be proactive in planning ahead for posts to the Insta feed.

Administration (Reports & Facilities Management)

• Ensure the Sports Club Administrators submit content for the monthly Sports Report, and submit to the Sports Coordinator by 30th of each month.
• Support the Coordinator to manage all 3rd party relationships with regards to venues, leagues and sponsorships such as, Riverside, S.O.C.A. Assist Sports Club Administrators to secure relationships with various stakeholders for student discounts e.g. renting surfboards for Surfing Club.

Major Sports Club Responsibilities

• Ad Hoc support to the Sports Coordinator for National Sports Club management. E.g. Hosting of Varsity Cup matches.

Minimum Qualification Requirements:

• Minimum of Higher Education Certificate

Ideal 

• Degree in Sports Management

Special Requirements 

• Valid South African Drivers License
• SAICA Accreditation, Professional Membership

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Duties and Responsibilities:

Managing and Tracking of Assessment Printing

• Manages the assessment process from the point of capturing on the assessment printing tracking system to receiving crates from the assessment printing service provider.
• Ensures that correct orders are placed and fulfilled as per the details in the assessment printing tracking system.
• Ensures that actual student numbers are updated in the assessment printing tracking system once the student numbers have been audited.
• Manages and ensures that the respective assessment tracking and printing timelines are met and feedback is provided to the National office when required.
• Ensures that the student numbers, venue and Invigilator details have all been captured in the assessment printing tracking system as per the batching timeline to allow for prepacked assessments being delivered in the batches from the assessment printing service provider.
• Ensures that the venue and Invigilator details have been inserted into the distance printing tracking system for the students who are registered with the Online Centre as per the batching timeline to allow for prepacked assessments being delivered in the batches from the assessment printing service provider, and adheres to deadlines given as these determine the last date that inserts or updates can be made.
• Checks the assessment crate contents on arrival from the assessment printing service provider to ensure that all the assessments have been packed and grouped as requested on the assessment printing tracking system.
• Receives batch and lock codes from the assessment printing service provider for opening the crates.
• Ensures that the assessment printing service provider and assessment printing tracking system How-to-Guide has been adhered to.
• Ensures that the crates and locks are returned to the assessment printing service provider timeously after the batch has been checked.

Invigilator Recruitment and Management

• Manages the Invigilator training process and ensures that Invigilators are informed of, and trained on, any changes to the policy.
• Recruits Invigilators for the campus and partners with the Campus HR representative to ensure that all audit requirements are adhered to in the recruitment process.
• Co-ordinates and supervises the Invigilator booking process 5 weeks in advance of assessments in line with the Programme Assessment Schedule (PAS) to ensure that the Invigilator details can be entered in the assessment printing tracking system as per the batching timelines.
• Sends follow up emails to remind Invigilators of bookings.
• Assists with invigilating when required.
• Reconciles the Invigilator reports pre and post assessment, and follows up on any anomalies if and when required.
• Logs assessments in and out with Invigilators.

Pre-Assessment Logistics - Initial and Replacement Assessment

• Manages upcoming assessments using the Programme Assessment Schedule (PAS) and the Combined National Assessment Schedule.
• Uploads the Programme Assessment Schedule (PAS) and informs students that it is available.
• Ensures assessments and memos are stored safely at all times in the campus academic safe from when the assessment is received in the crate from the assessment printing service provider to when the assessment is written, and ensures that any excess scripts are destroyed once the assessment has been written.
• Prepares all documentation required for the assessment as per the assessment templates provided (i.e. the Assessment Activity Logs, Invigilator Reports and Seating plans).
• Finalises the student lists, including the Cumulative Assessment (CASS) lists at the point of exams.
• Exports the register from the distance printing tracking system for the students registered with the Online Centre who have selected the campus as their exam centre.
• Prepares all the assessment documentation required for the students registered with the Online Centre.
• Pulls The Student HUB report daily to ensure the preparation of assessments for applications that have been approved.
• Ensures that pre-assessment logistics accommodate concession applications.
• Accesses and checks the special concession grid to ensure all concessions granted are actioned.
• Proactively plans with the campus Academic department to ensure that all approved special concessions can be accommodated.
• Ensures that all concessions have been arranged for special concession students (i.e. additional time, separate venue etc.).
• Liaises with the ICT department regarding any ICT assessment set-up requirements which may be needed for practical assessments.
• Receives preloads (exams or tests) from the relevant Programme Operations Manager (POM) and ensures that these are uploaded and verified by the Senior ICT Support.
• Escorts students with permission slips to their test/exam venue.
• Updates the student noticeboard with assessment venue allocation details.
• Manages all assessments being written on campus.
• Analyses the criteria for all students writing replacement sittings to ensure that they are eligible to write the assessment.
• Ensures that the Assessment Centre carries out all pre assessment logistical requirements for replacement assessments including the daily analysis of The Student HUB report.
• Checks that students are registered with the Online Centre if they arrive at the incorrect exam centre and grants permission for the student to write the assessment.
• Ensures that all assessment documentation is kept up-to-date at all times and is compliant with all assessment and audit policies and processes.
• Ensures that each stage of the Assessment Activity Log is accounted for by way of a signatory.
• Conducts regular audits of assessment documentation.
• Ensures that the number of booklets and instruments that are issued with an assessment align with those as listed in the assessment documentation and that any surplus/shortfall is accounted for.
• Manages and tracks the assessment booklet stock and conducts regular audits of the assessment booklet tracker.
• Reconciles the Invigilator’s report that summarises all the necessary information and removes the report from the pack before the scripts are handed over to the Results Centre for the marking process.
• Notes and investigates any discrepancies on the Invigilator report.
• Uses the allocated supplier bins for the disposal of assessment instruments to safely destroy test papers and memos as per the Assessment Strategy & Policy, and retains only one memo as a master copy for filing.
• Reconciles the scripts at the end of each assessment and hands them over to the Results Centre for the marking process, results capture and moderation process thereafter.
• Ensures that the assessment memo is included in the pack handed over to the Results Centre for the marking process.
• Hands over the student list to the Results Centre for billing purposes post assessment.
• Notifies the National office of all different location Student HUB approvals and manages and tracks the different location approvals.
• Verifies and confirms the different location venue and Invigilator details as per the confirmation letter included in The Student HUB application.
• Receives written acknowledgement from the different location Invigilator that all exam rules will be followed.
• Ensures that the different location Invigilator is informed of the assessment date and time in the respective time zone.
• Prepares and sends all the assessment documentation (i.e. assessment activity log, Invigilator report and register) to the different location Invigilator at least two days before the assessment is due to be written.
• Prints the assessment received via email from the different location and hands it to the Results Centre for the marking process.

Non-Exam Condition Assessment Processing

• Sets-up student groups and VC Learn links, and manages the assessment submission deadlines on SafeAssign, MS Teams and Turnitin as per the Programme Assessment Schedules (PAS).
• Collects the assessments from the assessment submission point on campus (Campus Reception/Academic Reception/Information Centre) when required.
• Reconciles assessment submissions and signing sheets, and identifies any assessments not submitted through the online plagiarism detection software and hands these cases over to the Results Centre.
• Collects, collates, groups and hands over assessments to the Results Centre by 9 am the day after the submission for the marking process.
• Manages late assignments in accordance with the Assessment Strategy and Policy.

Exam Condition Assessment Escalations

• Facilitates the resolution of any escalations that may occur during the writing of an exam that relate to the exam paper in particular.
• Escalates queries to the relevant Programme Operations Manager (POM) when assessments are running.
• Communicates any decisions made in response to escalated queries and received from the Central Academic Team (CAT) to all students in the various venues in which the assessment is being conducted.
• Communicates query resolution to the respective different location Invigilators.
• Escorts students to the bathroom during assessments.
• Responds to and resolves any issues/queries that Invigilators raise during assessments.

Team Support and General

• Ensures that all student notes are captured in the academic system timeously and accurately.
• Provides training support for any new Assessment Centre team member.
• Completes incident reports, otherwise known as the For Action Now (FAN) reports, for any action which results in non-compliance in the Assessment Centre for guidance and approval on the way forward.
• Tracks and reports any trends emerging from the For Action Now (FAN) reports.
• Ensures that the Assessment Centre is secured at all times and that all access in and out of the Centre is monitored and logged.
• Assists with campus specific projects/events (e.g. Graduation, Open Day etc.).
• Arranges/facilitates regular team focus group sessions with discussions centring on the challenges experienced with existing processes and systems and the proposed improvements needed to address these challenges.
• Ensures compliance to The Protection of Personal Information Act (POPIA) legislation relevant to the Assessment Centre.
• Provides support to the team via performance management and management of leave.
• Drives assessment policy knowledge within the Assessment Centre in order to ensure that students are advised correctly.

Competencies Required:

• Advanced communications skills
• Computer proficiency
• Planning & time management skills
• Results driven and able to handle pressure
• Team player
• Highly ethical
• Leadership skills
• Attention to detail
• Advanced administrative and organisational skills

Minimum Education Requirements:

• Minimum of a Higher Certificate (NQF level 5), National Diploma (NQF level 6) or above advantageous

Minimum Work Experience Requirements:

• Minimum of 2 years administrative experience (ideally within a tertiary environment), and 2 years leadership / supervision experience for external candidates. 

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Duties and Responsibilities:

Student Registration and Academic Progression Counselling

• Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
• Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
• Supports the Senior Student Relations Specialist, Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations in co-ordinating the Retention Project on campus.                                                                                                           

Active Student Engagement and Support                                       

• Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.                                                                                                           
• Manages the dissemination of student related policies (new and updates).                                                                                                          
• Attends informal meet-and-greet sessions with students.                                                                                                
• Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
• Facilitates follow-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
• Conducts periodical class visits to canvas student concerns and share relevant information.
• Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme. 
• Providing support with graduation preparations, including the verification and confirmation of student eligibility and records

Student Query Resolution

• Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Student Relations Centre and escalates queries to the Senior Student Relations Specialist where appropriate.
• Captures details of all student contact made by the Student Relations Centre on the academic system.
• Provides various letters/documents that are generated from the academic system on request by students.
• Assists with unresolved queries from The Student HUB and escalates queries to the Senior Student Relations Specialist where quires require further attention.
• Assists with the roll out of all relevant customer related surveys.

Cross Departmental Query Resolution 

• Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.

Team Support, General & System Administration

• Responsible for ensuring all student notes are captured in the academic system. 
• Maintains a good knowledge of products and policies in order to ensure that students are advised correctly. 
• Identifies and flags student query trends and escalates these identified trends to the Senior Student Relations Specialist where required.
• Supports other members of the Student Relations Centre team to ensure and drive the efficient resolution of student queries.
• Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Student Relations Centre.
• Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole. 

Competencies Required:

• Advanced Interpersonal and communication skills
• Computer proficiency
• Planning & time management skills
• Results driven and able to handle pressure
• Professionalism
• Empathy
• Customer service driven/focused
• Advanced administrative and organisational skills

Minimum Education Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6)
• Advanced Diploma or Degree (NQF Level 7) is advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years administrative and customer service experience.
• 1 year of operational management/ project management experience.      

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• We are looking to appoint an Academic Support Co-ordinator at Emeris , Newlands Campus. 

Duties and Responsibilities:

Academic Department Administrative Support

• Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
• Compiles, manages and distributes academic reports as required by the campus Academic School/s.
• Captures student notes in the academic system as and when required.
• Collaborates with other members of the Academic team (and other departments where applicable) to prepare for, and meet the requirements of the campus PULSE and Groups Internal Audits.
• Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
• Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
• Attends the Academic department meetings and records minutes at these meetings when required.
• Assists with student disciplinary hearings as and when required.
• Meets project deadlines as determined by the National office and/or the Head: Academic

Independent Contractor (Lecturer) Administration Management

• Responsible for the day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
• Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
• Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
• Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
• Manages lecturing loads by way of module allocations i.e. Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
• Proactively monitors the Direct Academic Student Engagement (DASE) tracker and reports any Lecturers nearing the maximum permissible hourly allocation to the Head: Academic and relevant Programme Manager/s immediately to ensure that the hours are managed carefully thereafter and not exceeded.
• Manages and notifies the relevant lecturers of any changes that may affect their designated programmes.
• Collaborates with the relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
• Provides first line screening support of Lecturer applications and sets up interviews for shortlisted candidates.
• Attends mock lectures where required as part of the candidate screening process.
• Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor Agreements and related Annexures.
• Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined and all audit and policy/process requirements are met prior to any Independent Contractor Agreements being issued or work being offered or carried out.
• Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
• First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
• Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved and any queries are resolved before the timesheet cut off date.
• Works with the Academic Department in driving lecturer evaluations.
• Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set up the relevant Emeris Connect email addresses and account details timeously.
• Ensures that all new Lecturers are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.

Campus Synergy and General

• Assists the Academic department with the co-ordination of academic workshops when required.
• Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
• Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
• Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
• Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.

Competencies Required:

• Advanced administrative and organisational skills
• Computer and system proficiency
• Problem solving skills
• Advanced communication
• Time management & prioritisation skills
• Best suited to a friendly, organised and methodical person who works accurately and is able to handle pressure.

Qualification Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed at the company will also be considered for the role.
• Advanced Diploma or Degree (NQF Level 7) advantageous.

Experience Requirements:

• Minimum of two years administrative experience, ideally within a tertiary academic environment.

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• Emeris, Cape Town City Campus has a vacancy for a Results Administrator.

Duties and Responsibilities:

SIS System Set-up & Semester Planning

• Responsible for mapping the students to their respective assessment events per module, per intake year and per assessment event. Liasing with the Admission Officers to ensure that students that have cancelled or where pre-requisites have not been met, are unmapped from the assessment events or where modules have been added for students, that the students are mapped accordingly.
• Responsible for using the National Assessment Schedule to create a Results Tracker for each semester which includes the tracking of ICE submissions and the tracking of the detainment job. Ensure that the Results tracker is updated with any changes to assessment due dates throughout the semester.
• Responsible for running the detainment job per module and per intake year on SIS once all the cumulative formative results have been captured.                                     

Management of Results Capture Sheets             

• Responsible for creating manual Result Capture Sheets for Replacement Tests, Exams Sitting 2,  Exam Sitting 3 and Discontinuation exams which involves checking the Grade Roster report on SIS for supplementary exam entry. Assessment Officers are responsible for the checking of student applications/approved concessions on the Student Hub, thereafter the RA is informed to send these for marking.
• Tracking the NQP registered students and ensuring that a separate Result Capture Sheet is generated for these students.
• Always ensure that the Result Capture Sheets (RCS) are updated should results change due to lecturers amending marks, the plagiarism policy and remarks etc.  RCS need to be signed and dated as per the Assessment Strategy and Policy.  Ensure that the RCS are saved electronically and filed accordingly and are readily available for audit purposes.                                                                                                      

Results Management (Formative)                                                                                                       

• Checking that the results indicated on the assessment scripts or the Grade Centre on Learn match that of what has been captured on the SIS by the lecturers. Capturing and publishing of all results on SIS as per the Assessment Strategy and Policy and ensuring that results are processed as per the SIS HTGs issued.
• Responsible for updating and managing the Results Tracker throughout the semester, to ensure the markings deadlines are adhered to and managed according to the timelines. Liaising with lecturers on due dates, outstanding results, marking extensions and any mark/marking errors picked up.  Escalation of late marking to the Programme Manager, Deputy Head Ops/Head Ops/Head Academics.  Identifying and flagging at risk lecturers prior to the marking cycles and informing the Programme Managers of any issues experienced.
• Manage the capture and release of any additional formative sittings (replacement sitting) marks under manage marks moderation.       
• Liaising with the Admissions and Finance team on students that are not registered and where results therefore cannot be processed on SIS.
• Responding to Customer Relations Officers (CRO's) timeously on student result queries and ensuring that the CROs are updated on progress and resolution of these queries.
• Liaising with lecturer to collect their marked formative scripts to return and provide feedback to the students.  Ensure that lecturer have made the marked online formative assessments available to view on Learn.      
• Responsible for checking that the ICE results captured by the lecturers on the SIS have been captured correctly by the lecturer.
• Responsible for checking that all formative assessments, including ICE have been processed & published on SIS prior to running the detainment job.  Work systematically with the CASS tracker to ensure that all results for CASS modules are released timeously.
• Responsible for capturing and updating the Academic team's plagiarism tracker (if applicable) and in turn are responsible for updating the results both on SIS and the RCS.  Should a student's CASS mark change post the CASS release deadline, the RA is responsible for informing the respective Assessment Officers to ensure the student is issued a permission slip.
• Checking assessment concessions on the Student Hub in collaboration with the Assessment Centre and liaising with the Student Hub on any concessions that have not been actioned.  Understanding the assessment Strategy and policy and capturing results accordingly and correctly. 

Results Management (Summative)

• Checking that the results indicated on the summative assessment scripts or the Grade Centre on Learn match that of what has been captured on SIS by the lecturers. Capturing and publishing of all summative results on SIS as per the assessment strategy and policy and ensuring that results are processed as per the SIS HTGs issued.
• Responsible for updating and managing the Results Tracker to ensure that summative assessment release dates are met and that students receive their overall final results timeously.
• Liaising with lecturers on due dates and ensuring that moderation deadlines are met.  Escalation of late marking to the Programme Manager, Deputy Head Ops/Head Ops/Head Academics.  Identifying and flagging at risk lecturers prior to the marking cycle and informing the Programme Managers of any issues experienced.
• Manage the capture and release of any additional summative sittings (supp/discon/special sitting) marks under manage marks moderation.
• Responding to Customer Relations Officers (CROs) timeously on student result queries and ensuring that the CROs are updated on progress and resolution of these queries.
• Keeping channels of communication open with the Capacity Planning & Scheduling Centre and keeping track of any lecturers that have resigned.  Proactively liaise with the Programme Managers to identify replacement markers for any lecturers that resign or require marking assistance.        
• Should any additional re-write opportunity be approved by the Central Academic Team, the RA's need to capture the results correctly on SIS as per the Assessment Strategy and Policy.
• Responsible for managing the processing of endorsements using the Admission trackers and tracking the corresponding SLP results and in turn processing the corresponding endorsements on SIS.
• Checking assessment concessions on the Student Hub and liaising with the Student Hub on any concessions that have not been actioned.  Understanding the Assessment Strategy and Policy and processing ES1, ES2, ES3 and Discontinuation results accordingly and correctly.
• Responsible for compiling ES2, ES3 and Discontinuation billing list which must be submitted to the Finance Department at the end of each  Semester by use of a finance/ops tracker.
• Responsible for the generation and publishing of all Report Cards and Academic Transcripts, this includes the re-generation of report cards and transcripts post mark changes.
• Verifies scripts received against the marks captured on the mark sheet for the Online Centre and submits the mark sheet to the Online Centre for processing on the academic system thereafter.
• Flag any system related issues that impact the processing of results that in turn will negatively impact on the students' experience and find alternative solutions to mitigate the impact. Works closely with the regional BAC in troubleshooting and resolving any system related issues that impact the processing of results. 

Moderation (External & Internal)                                                                                                         

• Supports the Programme Manager or Teaching and Learning Manager on campus in accessing scripts required for the internal moderation and decentralised marking process.
• Responsible for populating the External Moderation Tracking Grid indicating the lecturers that need to be externally moderated.  Identifying the lecturers that are shared between campuses and determining which campus will be responsible for uploading the moderation for these shared lecturers.  Updates the External Moderation Tracking Grid accurately and timeously.
• Scanning the necessary sample of scripts and uploading them on to the moderation tracking system and assigning this to the relevant Central Academic Team (CAT) member.
• Completes the Moderation Control Sheet (MCS) to be included with every set of External moderation.
• Ensures that the Moderation Control Sheet (MCS) and scripts/ Portfolios of Evidence (POE's) are attached and assigned to the relevant Central Academic Team (CAT) member.  The Head of Programme (HOP) outcome is actioned correctly as per the release instruction on the MCS at campus level and in compliance with the assessment strategy and policy.                                                                          

Managing of Script Viewing & Remarks

• Identifies and co-ordinates script viewing requests made on The Student Hub report and informs the Academic department to arrange a viewing appointment with the student.  Arrange with the Academic staff member to collect and sign for the respective scrip before the script viewing appointment.    
• Identifies and co-ordinates re-mark requests made on The Student Hub and checks that payment has been made in respect of the request.  Tracks the remark on the Campus Remark Tracker and co-ordinates the remark with an appropriate marker thereafter.
• Follows up on the re-mark process to ensure that it happens within the allotted time.
• Ensures that the correct outcome is applied once the remark has been completed and returned to the Results Centre as per the Assessment Strategy and Policy.
• Flags any marking discrepancies or concerns with the Programme Manager or Head Academic for the campus. 

Metro file & Managing of Secure Onsite Storage Facility

• All uncollected formative assessments must be retained as per the Assessment Strategy and Policy and must be destroyed in line with The Protection of Personal Information Act (POPIA).
• Responsible for the archiving of summative scripts and Portfolios of Evidence (POE's) for on and off site storage in line with the Assessment Strategy & Policy.  Labelling metro file boxes in a structured and organised manner and completing the Metro file storage box form accordingly.  Arrange for Metro file to collect boxes.
• Responsible for completing and updating the Internal Assessment Storage form.
• Responsible for keeping the Secure Online Storage Facility neat, tidy and organised. 

Team Support & General

• Assists with campus specific projects/events (e.g. Graduation, Open Day etc.).
• Collaborates with all departments on campus to facilitate optimal performance within the Results Centre and to ensure a high quality student experience.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Results Centre.                                                                    

Competencies Required:

• Advanced Interpersonal and Communications skills
• Computer and System Proficiency
• Planning & Time Management Skills
• Results Driven and able to handle pressure
• Highly Ethical
• Systematic with an Eye for Detail
• Advanced Administrative and Organisational skills

Minimum Education Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6)
• Advanced Diploma or Degree is advantageous

Minimum Work Experience Requirements:

• Minimum of 2 years administrative experience

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• Emeris Cape Town has a vacancy for a Lecturer: Civil Engineering.

Duties and Responsibilities:

Academic Leadership & Campus Support

• Assist with reviewing academic results of all students within the School on campus and implement an appropriate teaching and learning strategy for "At risk" students and "At risk" modules.
• Academic counselling and support to students within the school on campus.
• Support the development of new programmes for accreditation.
• Support development of academic material and assessments on programmes within the School/ Faculty by acting as developer, module leader, or moderator.
• Provide support to the campus marketing team with specialised knowledge of the programmes with the School.
• Assist with plagiarism offences and disciplinary procedures.
• Involvement in, and management of, academic support and administrative duties during the campus registration period.
• Assist with the student tracking process.
• Conduct Student consultations.

Industry, Professional Management & Building Partnerships

• Develop and maintain relationships with professional industry to support placement of students, bursaries and sponsorships and access to professional expertise.
• Facilitation of and involvement in professional and scholarly activities e.g. Conference Papers and Higher Degree Studies.
• Organise campus events for the School to promote professional industry relationships.

Lecturing

• Lecture on engineering-related programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.

Student Development & Campus Support

• Assisting with academic development and support for a specific programme and its students.
• Tracking student success and implementing support interventions where required.
• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
• Assisting in the coordination of the engineering learning centre (ELC) (teaching assistants/ tutors).
• Assist in the coordination of the engineering society focusing on student industry engagement.

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards Emeris achieving its annual research output targets.

Competencies Required:

• Professional/advanced communication skills
• Organisational and planning skills
• Proven computer literacy competence
• Tolerance for operating in a pressurised environment and industry
• Ability to analyse and interpret data
• Attention to detail and focus on quality
• Advanced teaching and learning expertise evidenced by a Teaching Portfolio

Minimum Qualification Requirements:

• Minimum of Bachelor of Engineering Honours (NQF Level 8) and MUST be studying towards a Master of Engineering (NQF Level 9) .Proof of registration is required, the proposal completed, ethical clearance granted and data collection in process. In the case of a coursework Masters, completion of at least 3 or 4 modules.

Minimum Work Experience Requirements:

• At least 2 years of Lecturing experience (preferably in a tertiary education environment). 
• Must have an understanding of the regulatory framework and its impact on higher education and private colleges. 

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Duties and Responsibilities:

Support & Development of Lecturers 

• Design of the lecturer development process.
• Analyse LMS analytics and facilitate feedback to lecturers.
• From LMS Analytics, ensure benchmarks are in place to improve lecturer LMS engagement.
• Provide input for peer reviews evidencing continuous Tech development plans.
• Implement training workshops for Independent Contractors (IC's) and permanent lecturers development on LMS.
• Implement On-boarding training for new IC lecturers and permanent academics.
• Collaborate with Other Educational Technologists in the team: in planning, brainstorming and problem solving Learning matters & LMS issues, as well as providing support for each other due to leave, vacancy or capacity issues.
• Engage and collaborate with the Ed Tech team, campus Academic team and National Educational Technologist to ensure a planned and effective training strategy.

Quality Assurance of EDTECH Experience

• Assess effectiveness of LMS training for students across programmes.
• Evaluate the ability of students to log on, navigate and engage on LMS.
• Assess level of progress made by lecturers on development plans and report on areas of improvement and risk.
• Evaluate effectiveness of workshop material for student support workshops (LMS, SafeAssign, etc.), and provide updated material where necessary, including material for the Knowledge Base Resource Centre on LMS.

Promoting Online Engagement Culture 

• Implements and supports policies and The IIE Teaching and Learning (T&L) strategy regarding Ed Tech adoption.
• Assist in the management of change related to the educational technology strategy.
• Promote online engagement by building communities of best practice.
• Adopts evidenced based decision making and planning.
• Drives uptake of contemporary developments in T&L for the lecturers.
• Supports T&L discussion on campus amongst peers through a range of mediums, focusing on the blended mediums but supporting the T&L drives.

Online Facilitation                                                                                                           

• Lecture one module per semester. Facilitates 1 module per year for the Online Centre.

EDTECH Development

• Keep up-to-date with current local and international industry benchmarks, attending online courses (e.g. MOOCs, Conferences, etc.), training and reading material related to this.

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards Emeris achieving its annual research output targets.

 Competencies Required:

• Effective communication and organisational skills.
• Demonstrated ability to manage work and self proactively.
• Able to demonstrate a proven track record of effective teaching based on a reflective practice.
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
• High proficiency in educational applications that can be used with lecturers to promote a blended learning approach.

Minimum Qualification Requirements:

• Bachelors Degree with either Postgraduate Diploma/ Bachelors Honours Degree (PGDip with IT related subjects in the curriculum, or PGCE or equivalent)or appropriate experience. Higher postgraduate qualification (Med; MA; Mphil; PhD) Ideal.

Minimum Work Experience Requirements:

• If no Postgraduate qualification, Minimum 2 years as Educational Technologist experience, and 1 year lecturing/teaching experience.

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Key Performance Areas :

• Preparation, conducting of lectures, tutorials and workshops;
• Providing study guidance, learning support, consultation and mentoring of students;
• Initiation and development of module materials, including online and web-based materials;
• Marking and grading of student assessments;
• A range of administrative functions connected to the discipline and modules being taught;

Minimum Qualification Requirements:
Ideal: 

• Chartered Accountant OR
• Certificate in the Theory of Accounting (CTA) OR
• Honours/Post-graduate qualification in Financial Accounting

Alternatively:

• Honours in one of the Financial Management (CIMA) related fields (e.g. Tax, Accounting,) with Financial Accounting to the third year level OR
• NQF level 9 qualification in Financial Accounting.

Minimum Work Experience Requirements:

• Lecturing experience in Financial Accounting, Management Accounting, Auditing or Taxation preferable.
• Completed training contract at a registered firm of Chartered Accountants. 
   

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Duties and Responsibilities:

Assessment Logistics

• Coordinate end-to-end assessment processes, including preparation, packing, and distribution of assessment materials.
• Liaise with invigilators to schedule assessments and ensure all exam-day requirements are met.
• Maintain assessment records, documentation, and compliance with institutional policies.
• Support the academic team with exam preparation, result collation, and related administrative tasks.

Student Query Management

• Serve as the first point of contact for student queries via IIE Assist, phone, and walk-ins.
• Provide timely, accurate responses to enquiries regarding assessments, timelines, academic processes, and general support.
• Escalate complex queries to relevant departments and ensure follow-up until resolution.
• Maintain a log of student queries to identify trends and improve service delivery.
• Support students with access to resources, campus information, and general guidance.

Sales Support

• Provide prospective students with information about programmes, fees, and application procedures.
• Schedule campus visits, consultations, and information sessions for prospective students.
• Ensure that all potential applicant information is promptly shared with the Student Advisor team at Emeris Waterfall

Finance & On-Campus Payment Support

• Strong organisational and administrative skills
• Complete the daily on-campus card schedule for submission to the Cash Book team.
• Act as the liaison between the WFL Finance Team and onsite consultations, ensuring smooth communication and quick resolution of finance-related issues.
• Print encrypted student statements upon request.
• Assist students with bursary-related enquiries and direct them to the Senior SRS for final handling.

Competencies Required:

• Strong organisational and administrative skills
• Excellent communication and customer-service approach
• Ability to manage multiple tasks and deadlines
• Problem-solving mindset and attention to detail
• Proficiency in Microsoft Office

Minimum Education Requirements:

• A 3-year Diploma in administration

Minimum Work Experience Requirements

• 2-3 years administration experience.

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Duties and Responsibilities:  

Student Life                                                                                               

• Contributes to the identification of co-curricular, extracurricular, and meta-curricular campus activities, with final decisions made by the line manager, and takes the lead in planning and executing approved initiatives that support the Institution’s strategic objectives.
• Identifies and selects of student life: social and cultural groups, clubs, associations and affiliation groups and services and applies insights to improve student participation, sustainability and longevity. 
• Plans and executes student life: social, cultural groups, clubs, associations, affiliation, and interest groups and services and applies insights to improve student participation, sustainability and longevity. 
• In collaboration with the Head: Student Experience, student experience, operations and academic portfolios ensures the campus calendar of events reflects equitable academic and non-academic offerings on the campus calendar.
• Identify and analyze current and potential non-curricular participation initiatives.
• Work with the campus Student Life Squad to ensure student receive an inclusive and comprehensive student/campus life experience.
• Collaborate with the Head: Student Experience and academic stakeholders to co-design and deliver inclusive student life initiatives such as clubs, societies, and affiliation groups that support both academic goals and a sense of belonging. These initiatives are guided by participation insights, align with the institutional calendar, and are designed for long-term relevance and impact.          
• Ensures non-curricular offerings uphold the Combined Institution/University commitments to equality, diversity and inclusion.        
• Support the Manager: Student Life with interdisciplinary and transdisciplinary projects, events and activities.     
• Support the Head: Student Experience with interdisciplinary and transdisciplinary projects, events and activities.
• Engage with external stakeholders, networks and partners (both current and potential) in order to enhance opportunities and pathways for engagement of social, cultural, clubs, societies, associations and interest groups.
• Collaborate with internal and external stakeholders to ensure successful event planning and execution.

Awareness and Communication                                                                                      

• In collaboration with the line manager, develops, contributes, and implements effective communication strategies to promote campus activities, events, and opportunities, with the aim of maximizing awareness and participation.
• Brief campus staff and external services providers on events. This includes but is not limited to photographers, printers, sound technicians, venue providers.
• Utilize omnichannel communication platforms, to promote, maintain and market student life: social, cultural, clubs, societies, associations and interest groups.
• Plan and develop multimedia communication elements for usage on omnichannel communication platforms.
• Support internal roll out of communication and awareness campaigns and elements.
• Liaise with national marketing and communications teams to support brand exposure targets.
• Support and ensure student awareness and communication elements are brand identity aligned.

Budget Management                                                                                      

• With the support of the Head – Student Experience, Monitoring expenditures compared to budgets and taking needed corrective action to assure budgetary integrity

Reporting and Advocacy

• Monitor and reporting on student life, social, cultural, clubs, societies, associations, affiliations and interest trends and factors against establish success metrics.

Competencies required:                                                                                                         

• Excellent Communication skills with the ability to communicate to a variety of audiences.
• Training and Development

Minimum Qualification Requirements:

• Minimum of Bachelor’s degree (NQF Level 7) or equivalent in areas such as education, communication psychology or business.

Minimum Work Experience Requirements:

• Minimum of 2 years event management, stakeholder management and Project management experience.
• Minimum of 1 year Budget management experience
• Minimum of 1 year risk assessment and management experience.

Ideal Work Experience

• Proven experience in co-curricular programme offerings and student governance
• Occupational Health and Safety experience advantageous.
• Experience in communication elements development and execution

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Duties and Responsibilities:

Academic Leadership, Management & Campus Support

• Overall leadership and management of the School on campus.
• Manage the interface with the Head of School.
• Plan resource allocation for the academic operations of all programmes within the School on campus.
• Review academic results of all students within the School on campus and implement an appropriate teaching and learning strategy for "At risk" students and "At risk" modules.
• Manage academic counselling and support to students within the school on campus.
• Report on the academic performance of the School on the campus to Head: Academic, Campus Head and Head of School, and any other relevant national staff member.
• Drive the implementation of relevant teaching and learning initiatives within the School on campus.
• Support the development of new programmes for accreditation.
• Support development of academic material and assessments on programmes within the School by acting as developer, module leader, moderator or head of programme for the Central Academic Team (CAT).
• Performance management and development of permanent academic staff within the School on campus.
• Manage lecturer development in consultation with the Teaching and Learning specialist.
• Ensure representation of the school on the Programme Co-ordination Committee (PCC) calls.

Discipline Module Support role.

• Support the Teaching & Learning Specialist in the management of the peer review process and the internal moderation model.
• Provide specialist support to the campus senior management team for all programmes within the School.
• Provide specialist support to the campus operations team responsible for the operation of all programmes within the School on campus.
• Lead the recruitment, selection, and appointment of the academic team of the School within the campus.
• Provide support to the campus marketing team with specialised knowledge of the programmes with the School.

Manage the Development Task.

• Manage plagiarism offences and disciplinary procedures.
• Manage and oversee the school's role in National/campus initiatives, such as Summer School, Saturday School, Speed Week, RESTART, 6 Week Student Engagement Programme, Numeracy Tutorial Sessions, Elevate.
• Involvement in, and management of, academic support and administrative duties during the campus registration period.
• Supervision of students on Honours programmes (where applicable).
• Manage the student tracking process.
• Conduct Student consultations.

Industry, Professional Management & Building Partnerships

• Develop and maintain relationships with professional industry to support placement of students, bursaries and sponsorships and access to professional expertise.
• Facilitation of and involvement in professional and scholarly activities e.g. Conference Papers and Higher Degree Studies.
• Organise campus events for the School to promote professional industry relationships.
• Represent The Independent Institute of Education (The IIE) and The IIE's MSA at professional institutions, on external partner faculty boards and other relevant committees.

Lecturing

• Lecture up to 100 hours OR 2 modules per semester (including supervision). If engaged in approved formal research activity then you will be required to lecture 1 module per semester.

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s MSA achieving its annual research output targets.

Competencies Required:

• Leadership and management skills
• Professional/advanced communication skills
• Organisational and planning skills
• Proven computer literacy competence
• Tolerance for operating in a pressurised environment and industry
• Tangible evidence of participation in the planning and/or implementation of change management interventions
• Ability to analyse and interpret data
• Attention to detail and focus on quality
• Advanced teaching and learning expertise evidenced by a Teaching Portfolio

Minimum Qualification Requirements:

• Masters or equivalent in relevant School (NQF Level 9).

Minimum Experience Requirements:

• Minimum of 3-5 years Teaching and Learning experience (preferably in teaching environment).
• Minimum of 2 years management experience
• Must have an understanding of the current regulatory framework and its impact on higher education and private colleges.

go to method of application »

Job Purpose: 

• To lead, manage and motivate the sales team to reach individual and campus appointment, application and registration targets.
• Responsible for initiating and managing relationships with prospective students through every stage of the recruitment process (Leads, Appointments, Applications and Registrations) and report on individual sales activities per set targets.
• To achieve application targets and implement campus sales and marketing initiatives and plans aimed at attracting students to apply for full-time and part-time undergraduate and postgraduate qualifications.

Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.                             
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.                                             
• Represent our brand at career expos and other stakeholder events.        
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual targets for new student registrations.      

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Qualification Requirements:

• 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Minimum Work Experience Requirements:

• Minimum of 2 years sales experience.

go to method of application »

Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Emeris achieving its annual research output targets

Competencies Required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• A Master's Degree in Humanities or a related field.

Minimum Work Experience Requirements: 

• Minimum of 2-3 years Teaching and Learning experience at a tertiary level.