The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
JOB DESCRIPTION
Our Head of Operations is an exceptional leader who is strategic, result-driven, and uses business acumen to unlock, influence and execute growth opportunities for our business.
Reporting to the Managing Director, you lead, develop and oversee the entire store operations function and deliver on your key objectives which are to meet or exceed sales and profit targets and that your stores have engaged and enabled associates who provide our customers with a positive in-store experience.
RESPONSIBILITIES
- Formulate, lead and measure the implementation of the Operations strategy for the business
- Deliver strategic sales growth and profitability through a sound understanding of various sales platforms & territories
- Influence Stock Management resulting in the right product, in the right store, in the right quantity and at the right time
- Overall management of the financial drivers & the mitigation of business risk
- Collaborating with key stakeholders to create an unforgettable Customer Experience through all channels (Visual standards, Service standards, Climate)
- Display a keen understanding of location and customer profiles to influence store location strategy in collaboration with the Group Real Estate team
- Inspire, grow and lead your Operations (Area Managers, Visual Merchandise department, Admin and Merchandise Operations Management) team of passionate partners to deliver on key imperatives
- Research, review, report and move on key business insights
- Display and lead the values of the business
QUALIFICATIONS
- Grade 12 with relevant tertiary qualification preferably majoring in Retail, Commerce, Finance or similar field
- 7 years experience in a Senior Retail Store Operations leadership role ( preferably leading the entire store operations function with experience leading an experienced team of Area / Regional Managers)
- Knowledge and understanding of the Retail Value Chain, insights and trends
- Strategic leadership and direction to a large team
- Commercial acumen
- Sound communication & negotiation skills to influence key business decisions.
- Analytical
- Report writing
- Local travel may be required in this role
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JOB DESCRIPTION
Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
RESPONSIBILITIES
- Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
- Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
- Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
- Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.
QUALIFICATIONS
- Grade: 12
- 1-2 Years' experience in retail.
- Experience in a supervisory role
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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JOB DESCRIPTION
Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!
RESPONSIBILITIES
- Lead by example and inspire your team to deliver exceptional customer service
- Drive store sales and achieve set targets.
- Manage inventory, visual merchandising, and store maintenance.
- Foster a positive and collaborative work culture.
- Administer store operations and ensure compliance with company policies.
QUALIFICATIONS
- Grade: 12 (NQF Level 4) or equivalent.
- 3-4 Years’ experience in a store /retail management experience
- Sales & service management.
- Budgeting.
- Computer literacy.
- Excellent Communication and interpersonal skills.
- Retail trade.
- Brand, customer & product understanding.
- Strong business acument and problem - solving skills
- A passion for home decor and design
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JOB DESCRIPTION
Under supervision, develop store merchandise strategies for one or more departments through developing store plans that will deliver budgeted profit through ensuring the right stock is at the right place at the right time to maximize sales and to minimize mark down.
RESPONSIBILITIES
Strategy Development:
- Under supervision, use insights from analysis of past store sales and develop merchandise store plans that equate to profitable sales for future seasons in order to maximize the business strategy across stores.
Analysis / Forecasting:
- Under supervision, with the Planner, analyse trade in the current season in order to identify opportunities to maximize sales across stores. Analyse sales of the current season stores in order to identify insights and opportunities for future forecasts as well as to react to current season in adjusting allocations and store plans to maximize profitability
Stock Management:
- Under supervision, track the level of inventory compared to sales across stores, working to quickly to react to under and over performing stores, in order to minimize stock holding through considering, inter branch transfers, and changes to allocations.
Cover Ratios & Service Levels:
- Under supervision, track and manage store cover ratios within the Sub departments to ensure the correct cover ratios across stores to maximize allocation of stock. Review service levels to ensure correct stock level by size in all stores
QUALIFICATIONS
Education:
- Degree in Business, Supply Chain and/or Finance related.
Experience:
- 1+ Years’ experience as a Retail/ merchandise/product planner.
- Experience using the JDA replenishment system.
Knowledge/ Skills:
- Knowledge of Apparel, Footwear, Accessories & Equipment.
- Analytical skills.
- Numerical skills.
- Microsoft Office.
- Communication & collaboration skills.
- Commercial Acumen.
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JOB DESCRIPTION
Be part of our exciting journey to the cloud, where we’re aiming to…
- Modernize and consolidate our IT infrastructure
- Automate workloads
- Pursue next-generation innovation
RESPONSIBILITIES
- Translate the high level solution design with the Architects into a physical design that can be implemented. This will be directed by the standard that have been confirmed. Ensure that security standard are meet.
- Implement the low level design with in the hybrid cloud environment.
- Ensure that all documentation is completed and the environment Handed over, including DR and support documentation.
- Ensure all implementation processes are repeatable.
- Assist the support team as an escalation engineer to correct issues that have been identified.
- Assist in the knowledge transfer to the reset of the team to ensure that the team, including support has a working knowledge of the area.
- Understanding and communicating the impact of designs on the cloud billing.
QUALIFICATIONS
- Diploma/Degree in IT & Relevant Vendor Cloud certification (Microsoft, Amazon or Google)
- 5+ years experience in a systems or server engineer role, including managing a cloud environment with technologies such as:
- Windows and Linux OS
- Docker/Kubernetes
- Hyperscaler Cloud Provider Knowledge (AWS, Azure, Google, OCI)
- Understanding on how networks connect between on-Prem and Cloud
- Understanding of Cloud Native technologies
- Experience with Dev/ops tools and SQL would be an awesome advantage
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Your purpose
Lead and enable a Visual Merchandise (VM) team to effectively implement the Visual Merchandise strategy to increase profit, optimize space and enhance the customers shopping experience through continuous innovation and creativity.
Partner with Store Operations, Marketing, Merchants and our Property teams to deliver the VM strategy.
RESPONSIBILITIES
Strategy Development
- Draft, develop, drive, and implement the VM strategy aligned with the divisional strategy and KPIs to drive sales and profitability.
Customer Experience Management
- Lead the VM team in meeting customer & visual standards aligned to business strategies to drive sales and profit. Ensure evolution Store design DNA has longevity.
Space Management
- Provide financial and sales summary inclusive of return of investment, associated costs on new stores, relocation stores and revamps to ensure key stakeholders are aware of any changes and updates where necessary.
- Responsible for store layouts, fixtures, and product flow to maximize sales and profit.
- Continuously monitor stores sales and space contributions with a view of flexing and/or developing new fixtures to cater for changes in department size, adjacencies, and layout to continually improve the visual impact and experience for our customers.
Leadership & Development
- Lead, coach and develop the VM team to implement the VM strategy.
- Train associates in stores on visual merchandising standards via multiple channels to ensure Visual merchandising standards are consistently applied to all stores.
QUALIFICATIONS
- A Degree in Interior Design and/or Visual Merchandising/Fashion
- 5 years in Visual Merchandise experience
- Proficient in Microsoft suite, Adobe suite, Auto CAD and Sketch-up
- General retail/operations knowledge
- Store design
- Marketing
- Procurement
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RESPONSIBILITIES
Business Partnering
- Enables BI manager to make sound business decisions as a result of analytical insight.
- Understands business requirements to improve business performance.
Analytics
- Maintain and/or update analytical tools, databases, dashboards, systems, or methods and review data for trends, patterns, and causal analysis to assist in understanding relevant analytics.
Reporting
- Ensure that reports and data sets answer key stakeholder questions and provide insight to allow stakeholders to make informed, data-driven decisions.
- Translate business needs into reporting requirements.
QUALIFICATIONS
- An IT/ Commerce related qualification
- 2 – 3 years’ experience in a BI Analyst role
- Analytical tools SQL, MS Office, Tableau
- Commercial Acumen
- Numerical Reasoning
- Analytical, Data Management, Attention to detail
- Understanding of the Customer Life Cycle, Problem Solving Skills
- Advanced Planning skills, Innovation
- Interpersonal skills, Excellent Communication skills and Team working
Method of Application
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