Fresh Openings at SITA SOC (Ltd)

Purpose of the job

• The Senior Manager: Architecture and Engineering Services is responsible for providing strategic oversight, leadership, and management of architectural and engineering services within the division. This role ensures alignment with organizational goals, optimizes resource allocation, manages risks, and drives continuous improvement in service delivery. The Senior Manager will oversee the implementation of architectural frameworks, service level agreements, and performance metrics, ensuring compliance with internal and external standards and regulatory requirements.

Key Responsibility Areas

• Strategic Architecture and Engineering Oversight.
• Technical Leadership and Guidance
• Resource Management and Optimization
• Risk Management and Compliance
• Performance Management and Reporting
• Stakeholder Engagement and Communication
• Service Level Management
• Leadership and Team Management
• Innovation and Continuous Improvement
• Client and Supplier Management
• Financial and business management
• Human Capital Management.

Qualifications and Experience

• Minimum: 3- year National Diploma/ Degree in Computer Science, Information Technology, Engineering or a related field at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
• Certification: Relevant certification such as TOGAF or ITIL or PMP or COBIT or any other architecture and engineering certifications are preferred.
• Experience: 8-10 years' experience in architecture, engineering, or a related field, with at least 5 years in a leadership role managing teams and overseeing multiple projects or programs in a corporate or public sector environment.

Technical Competencies Description

• In-depth knowledge of architectural and engineering methodologies. Understanding of governance frameworks and compliance requirements. Knowledge of IT services operational management, contracts, service level agreements, and financial legislation such as the Public Finance Management Act (PFMA). Skills: Strong leadership and team management skills. Strategic thinking and alignment with organizational goals. Excellent communication and stakeholder management skills. Analytical and problem-solving abilities. Proficiency in architectural and engineering tools and software. Change management and continuous improvement. Personal Attributes / Behaviors: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.
• Technical Competencies: Application Development; Application Maintenance and Support; Architecture; Enterprise ICT Governance (Policies & Legislation); IT Project Management; and Project/Programme Management.
• Leadership Competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Bimodal IT Practice. Managing People and Driving Performance; Decision-making; Responding to Change and Pressure; Strategic Thinking.
• Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience; and Stress Management.

Deadline:10th March,2026

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Purpose of the job

• To provide organisational capabilities and services to internal and external customers from conception to delivery thus maximizing customer understanding, build customer relationship and improve customer satisfaction with the aim of increasing profitability for SITA. To oversee, manage and execute projects / activities to establish relationship, monitor, measure, and maintain client contracts, in accordance with legislative requirements and best practices, to ensure that requirements are met.

Key Responsibility Areas

• Drive portfolio of customers in the assigned cluster to determine and assess existing customers’ needs with the desired ICT requirements profile per cluster customer to provide effective solution approach to deliver within existing contractual constraints policies and SITA commercial service catalogue.
• In collaboration with service owners, including senior management and key stakeholders, drive the implementation of targeted digital products and solutions for each cluster customer
• Build, manage and maintain strategic relationships with Government Departments (i.e. SITA service owners) to continuously sustain the SITA business
• Perform analysis on cluster needs and requirements in collaboration with Business Development team and other internal and external key stakeholders
• Perform SLA management, monitoring and review
• Provide management support and ensure implementation, adherence and compliance to the Engagement management methodologies and regulations
• Manage, coordinate, analyse and identify the risks to minimise the service gaps and with the aim of achieving the agreed service levels
• Provide inputs into the budgeting process and plan and drive the achievement of the targeted revenue as well as monitoring/controlling the budget to ensure that the expenditure is within the approved Budget.

Qualifications and Experience

• Required Qualification: Bachelor’s degree in information technology or computer science OR bachelor’s degree in commerce or marketing or business Administration OR Economics / BTech (at least NQF 6). SITA to identify and invest in Sales Certifications.
• Experience: 6 - 7 years working sales and IT experience in the engagement management/ relationship management and/or project management at a Senior Management level of managing Sales. The incumbent will be required to consult and interact with relevant Government Officials, GITOC Bodies, Government Governance bodies, industry partner, standards generating bodies, accreditation and certification bodies at a senior management and executive level. The incumbent will be required to participate and provide input in implementation of Customer related strategies, SITA Sales Methodology and Sales Process. Must have strong sales and business management skills.

Technical Competencies Description

• Knowledge of: Customer service management; Government Information Management; Business Development; Information Technology management; ICT solutions and services; Project Management methodology; Enterprise Project Management; Project Management Lifecycle; Knowledge of IT, Government ICT procurement processes, PFMA, SITA Act and Regulations; Basic understanding of Contracts, Strategic Planning and ITIL knowledge; Sales methodology and process; Application of project management methodology; Financial management principles methodology; Government Business Reference Model; Policy Review & Implementation; Business writing; Strategic Selling; Presentation Skills; Marketing & Sales Strategy Skills. Personal Attributes: Agility, Integrity, Empathy, Collaboration, Customer Centricity, Innovation.
• Technical competencies: Business Writing, Customer Relationship Management, IT Project Management, IT Service Management, Project/Programme Management, IT Risk Management, and Vendor/Supplier Management.
• Leadership Competencies: Customer Experience, Collaboration, Communicating and Influencing, Outcomes driven Planning and Organising, Creative Problem Solving, Decision-making, Responding to Change and Pressure.
• Interpersonal/behavioural competencies: Active listening, Attention to Detail, Analytical thinking, Disciplined, Empathy, Resilience, and Stress Management.

Deadline:11th March,2026

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Purpose of the job

• To research, design, install, test and maintain and enhance software systems write and coding of individual programmes in accordance with ICT standards and the enterprise architecture for Government.

Key Responsibility Areas

• Develop/ Design software or customize software for client use with the aim of optimizing operational efficiency using SITAs software development stack/ development framework;
• Coordinate software system installation and monitor equipment functioning to ensure specifications are met;
• Produce detailed specifications and writing the programme codes;
• Maintain the integrated IT software components systems once they are up and running; and
• Develop integrated technical service specifications for single or multiple software components to clearly set direction for procuring or building software components.

Qualifications and Experience

• Minimum: 3 years Diploma / Degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field.
• Experience: 3 - 5 years’ experience with full software development lifecycle (SLDC), within systems development, implementation and maintenance / enhancements of solutions in the corporate sector organisation.

Technical Competencies Description

• Understanding of computer science including algorithms, data structures, operating systems and databases.
• Understanding of the user requirement process. Understand various tools and techniques in identifying functional requirements of software. Knowledge of Governance e.g. Cobit and ITIL Knowledge of the software development process and its technologies Knowledge to design and develop test plans and software simulator to facilitate different levels of testing. Knowledge to report the results of different levels of testing report, the discrepancies between the software and its related documents. Knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models. Understand the requirements for verification and validation of design documentations, verify and validate different levels of software/system design. Development methodologies (e.g. RUP, OpenUp, Agile), SDLC COTS (Commercial of the Shelf) Products Security (Software and Technologies). Software Development Fundamentals. Software Requirements. Comprehensive knowledge of software testing techniques and tools Comprehensive knowledge and experience with one or more of the major programming languages, HTML and JavaScript Skill, Java, Python, PHP, Net etc. Comprehensive knowledge and experience with one or more of the major database systems, MySQL, MsSQL, Oracle, Mongo, etc Comprehensive Team-working experience.
• Technical Competencies: Application Development, Application Maintenance and Support, Database Administration.

Deadline:11th March,2026