Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
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Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
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Duties & Responsibilities:
- The job holder is required to manage and maintain all allocated resources.
Vehicle
- Cleanliness
- Traffic offences
- Roadworthiness
Tools
Stock
- Complete stock take
- Resolve all missing stock
Cell Phone
- Devices are operational
- Monitor data usage
Uniform
- Maintain uniform
- Ensure uniform is clean and presentable as per PSIRA.
Operational Support
- Complete on the job training with technician when required.
- Attend to all complaints when required.
- Offer product support onsite and remotely.
- Dealing with technical and client queries.
- Assist with fitments when required.
- Complete hardware installations to the highest quality and within the required timelines.
- Repair, Maintain and Installation of Tracking Systems.
- Maintain fitment quality.
- Assist with technical evaluations and repairs.
- Implement new fitment techniques (OEM fitment guideline requirement implementation).
- Specialised fitment techniques
- Ensure that personal hygiene is maintained (as per PSIRA).
- Company uniform in good condition.
- Ensure familiarity and adherence to applicable company policies and procedures.
- Attend and take initiative to develop own skills.
- Providing comprehensive feedback to internal role player.
Minimum qualifications and experience:
- Matric
- Driver’s license (code B),
- Clear Criminal Record
- Psira Grade C
- Trade test in motor electrical electronics or similar preferred,
- Auto-electricians qualification advantageous,
- At least 6-10 years’ experience in the fitment of vehicle tracking equipment
Attributes:
- Action orientated
- Good fault finding skills
- Attention to detail
- Problem Solving
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Main purpose of the position:
- To do integrity voice stress and polygraph tests as requested and instructed by management.
Key Performance Areas:
- To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
- Assessments of tests and findings.
- Ensuring timeous availability of results to the relevant managers.
- Daily liaison with Operations Management, Senior Management, Directors as necessary.
- To maintain a high level on integrity and honesty in the findings of tests conducted.
- Confidentiality of information and test results.
- Weekly, monthly feedback on productivity, number of tests done etc.
- Ensuring constant availability in case of emergencies.
- To ensure that all tests are done as per accepted practice
- To treat all staff to be tested in a humane manner and respectfully.
- Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
- Give feedback timeously on all tests done.
- Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.
Minimum Requirements:
- Grade 12 or equivalent
- Computer literacy & Microsoft office & voice stress software.
- 2 to 3 years voice stress and polygraph experience
- Own reliable transport.
- Must be trained in both Voice stress and Polygraph-AVSAPRO
- Must reside in the Witbank/Middelburg area
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JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) (Strict Requirement)
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
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Overall purpose of the job – communications:
- Influence stakeholder behaviour in support of the brand vision and business priorities through effective and timely external communications and reputation management to build trust and credibility
- Ensure that perception of thought leadership and good corporate citizenship is maintained through positive PR - change behaviour, attitudes and opinions
- Craft, design and execute regional communications plans aligned to marketing for the respective regions
- The incumbent will source and distribute good news stories, new products, suburb and/or market specific information, general communications and alerts via various mediums to customers, the media and other interested parties
- Develop and distribute communication material via appropriate platforms – email, social, SMS, digital creation (experience with CANVA advantageous) etc.
Main duties:
- Coordinate all above and below the line marketing and communications activities in locations of responsibility, ensure share of voice in the regions
- In alignment with the national marketing and communications strategy, plan and implement promotional campaigns
- Ensure regular reporting on success of regional communications activities
- Ensure a consistent brand experience at all touchpoints
- Manage and work closely with PR agency to increase share of voice, reporting, best practices and insights
- Build on media relations
- Media monitoring
- Collaborate with the business on PR and marketing regional specific plans
- Assisting with crisis communication planning to ensure timely and effective responses to potential issues.
- Investigate appropriate communication platforms utilised by communities, cities or on a national basis for distribution of communications
- Identify suburb specific communication tools and partner with community leaders to utilise tools to communicate key messages that ultimately drives customer awareness of the brand, our activities and capabilities
- Segment customer base to appropriately define target audiences for optimal relevance of communication
- Grow awareness, liking and consideration for the Fidelity brand in the region through consistent messaging, relevant positioning and positive communications initiatives
- Formulate communications policies that aid in representing the organisation to customers, stakeholders
- Manage, distribute and analyse customer satisfaction surveys
- Take on additional communication projects as required
- Compile relevant and accurate internal communications
- Develop, deliver and manage regular social media and WhatsApp collateral to grow both brand awareness and brand positioning
Minimum qualification and experience:
- B-degree in Communications – minimum criteria
- Minimum 7 years’ as a corporate Communications Specialist
- Agency experience advantageous
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PURPOSE:
- The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving of feedback from Sales Consultants regarding the outcome of appointments.
Your job description encompasses, but is not necessarily, limited to the following:
Requirements:
- Matric (Grade 12)
- Great communication skill (English, Afrikaans)
- Very strong administrative and computer skills
Key Performance areas:
SALES SUPPORT
- Receiving of feedback from Sales consultants regarding the outcome of appointments daily
- Capture and record all relevant information on sales systems and update the call status accordingly
- Handling of red flags and resolution of related sales complaints
- Handling of sales related enquiries by clients not related to new leads or leads in “Follow Up”
- Creating of leads where the clients did not call into the company (e.g. Website Leads, Self-Generated)
- Obtain quote value for reporting
- Creating leads to be process paperwork
VERIFICATION OF DATA
- Addresses on sales system (Recon or New client?) when loading a new lead for the processing of paperwork. Ensuring that no information related to leads are duplicated, this includes but is not limited to the loading of duplicate leads
- Ensure correct DOA levels have been signed off for contracts and quotes.
CREDIT VETTING AND DIRECT SALES
- Load lead onto the sales system
- Record the receipt of the application on the control sheet
- Check and copy submissions
- Ensure that the applications received meet the minimum standards
REPORTING AND COMMUNICATION
- Assist with any problems or complaints
- Give full feedback to clients where necessary
- Ensure that information is communicated in a timely and accurate manner to all team members
CREATING OF PO REQUISTIONS AND RECEIPTING
- Receive quotes from District Sales, technical and Community Development team for purchasing of goods
- Ensure DOA signs off for approval
- Create requisition on SAP system or financial system
- Ensure PO is generated and submitted to supplier by procurement department
- Receive Goods delivery note and invoice for receipting
- Inform accounts payable to make payment to supplier once receipting of invoice is processed
- Follow up with Suppliers for outstanding PO`S generated
GENERAL
- Have knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Keep your workstation/office neat and tidy at all times
- Not abuse company telephone for private calls
- Filling, faxing, ordering of stationary and all other office duties
- Adhere to shift roster and office hours
- Emails to be processed daily (up to date by COB)
- Assisting with other ad-hoc tasks , analysis and projects as and when required by Management
Standing Operating Procedures
- Ensure that the disciplinary code is adhered to at all times
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon targets
- Meeting and keeping on agreed upon targets – performance
- High standard of service must be upheld
- Ensure SOX compliance at all times
- Ensure that the Big 5 principles are upheld at all times
Not limited to the following (Receptionist duties):
- ADHOC Duties:
- Support and assist special projects initiatives
- Maintain branch statistical information
- Seller Administration support and processing of sales
- Branch Customer Support and query resolution in sales and technical
- Internal process coordination of sales and technical productivity
- Contracts administration quality check and submissions
- Collect and collate daily and weekly activity report
- Make sure that all appointments are kept and that all the necessary resources are available
- Schedule jobs with clients and technicians (Internal and external)
- Liaise with Sales Representatives on all installation requests
- Assist walk-in clients with general requests
- Answering of the telephone line
- Liaising with sellers and technicians
- Floor sales
- Taking and processing of payments
- Interface with Clients at all levels
- Handling Client Complaints and Resolve Such
- Taking messages for Staff
- Loading contracts
- Updating job register
- Ensuring OTC loads current contracts
- Ensuring ADDS Report is correct
- Booking CONSULTANTS diaries
- Clearing CONSULTANTS dairies
- Be able to do PowerPoint presentation
- Customer Service
- Organizing Skills
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QUALIFICATION & EXPERIENCE:
- Matric or equivalent
- Minimum 5 years’ experience as an alarm technician
- Extensive programming, wiring, installations and fault-finding experience
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver’s licence essential
- Must be PSIRA registered (Grade E)
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
- Knowledge of CCTV, Intercom systems and access control advantageous
- Able to work standby as and when required
INTERNAL CLIENTS:
- Installations
- Servicing
- Investigations
- Operations
- Technical Trainer
EXTERNAL CLIENTS:
Duties (Technical):
- Perform alarm installations as per quotation
- Program alarm panels / system as per specifications
- Issue clients with quotes on site for additional equipment if necessary
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete invoices and job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
Performance Standards (Technical):
- Ensure that installation corresponds to Sales Rep’s quotation
- Ensure that alarms are programmed according to FADT prescribed standards
- Ensure that the correct details are quoted
- Adhere to SHE requirements at all times
- Ensure that the correct customer details are obtained prior to attending the call
- Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
- Ensure that feedback is provided timeously to the relevant parties
Duties: (General):
- Download cites every morning
- Keep stock up to date and assist storeman with stock take
- Keep the company vehicle clean
- Submit petrol slips
Performance Standards (General):
- Ensure that stock is up to date at
- Ensure that stock is up to date at all times and report any discrepancies
- Ensure that the company vehicle is clean at all times
- Ensure that petrol slips are submitted weekly
Competencies (technical & behavioural):
- Action Oriented
- Priority setting
- Customer Focus
- Planning
- Interpersonal savvy
- Approachability
- Functional / Technical Skills
- Delegation
- Action orientated
- Informing
- Planning
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Main purpose of job:
- Service and maintain alarm systems for domestic, commercial and industrial sectors.
Qualification & experience:
- Matric Or Equivalent
- Minimum 5 years’ experience as an alarm technician
- Previous programming, wiring, installations and fault-finding experience
Job requirements & other attributes:
- Valid driver’s license essential
- Must be PSIRA registered (Grade E)
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
- Knowledge of CCTV, Intercom systems and access control
- Able to work standby as per duty sheet
Duties & Responsibilities:
Technical:
- Conduct service calls / maintenance and repairs of alarms
- Program alarm panels
- Complete handovers and quotations
- Complete invoices and job cards after every service call
- Complete links up for new clients
- Re-programme alarm systems when the current alarm was part of a takeover
- Complete small installations as and when required
Admin:
- Complete daily drive sheets
- Complete job reports and technical invoices
- Quote clients on upgrades
- Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
- Complete a stock control check
- Keep the company vehicle clean and tidy
Performance standards:
Technical:
- Ensure that scheduled service call are attended or rescheduled accordingly
- Ensure that alarm panels are programmed with prescribed standards
- Ensure that documents are completed timeously and within prescribed standards
- Ensure that the alarm is programmed to ADT standards
- Ensure that all installations are completed to ADT standards
Admin:
- Ensure that drive sheets are completed accurately
- Ensure that job reports and technical invoices are completed accurately and timeously
- Ensure that quotes are completed accurately
- Ensure that inspection checks are completed on a weekly basis
- Ensure that all stock is available at all times and missing stock is reported immediately to FLM
- Ensure that the company vehicle is clean at all times
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Minimum qualifications and experience:
- Grade 12 or equivalent
- A minimum of 5 years’ experience on Alarms and Intruder Detection Security Systems, Access Control and CCTV.
- Valid code 08 driver’s license essential
- Must be PSIRA registered grade C.
Main duties & Responsibilities:
- Create detailed commissioning plans which identifies the activities needed to successfully commission and handover sites,
- document and keep records of all tests on site to include in handover documents as proof of functional testing
- Hands on approach. Jump in and get involved where required on site in order to ensure projects do not fall behind schedule
- Adherence to project and EHS plans.
- Keep forms and records to document daily project activities.
- Monitor the progress, and communicate daily to site client and Fidelity ADT Project Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects.
- Monitor and report the quality of work on site on a regular basis to ensure that it meets the project standards and specifications.
- Check stock before deployment to site and when on site in order to ensure everything required is available
- Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
- Maintaining a good customer relationship with all Commercial Clients.
- Overtime work required from time to time
- Responsible for installation of fire detection, gas suppression systems, access control, CCTV on project sites
- Follow and adhere to detailed commissioning plans which identifies the activities needed to successfully commission and handover sites, as directed by site engineer and project manager
- Hands on approach. Jump in and get involved where required on site in order to ensure projects do not fall behind schedule
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Overall purpose of the job:
- A vacancy exists for Personal Assistant/PA to the Group Executive, based at the Helderkruin Branch.
- To perform the general secretarial functions to the Group Executive effectively and efficiently. This encompasses handling all documentation/correspondence, filing, office admin, travel arrangements, appointments/meetings, visitors, suppliers/customers, and maintain strictest confidentially in all instances.
Minimum Requirements
- Grade 12/Matric.
- Relevant Qualification will be an advantage.
- At least 3-5 Years’ experience as a Personal Assistant/Administrator.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
- Valid driver’s license with own reliable transport.
- Ability to travel as and when required.
- Should reside within the Roodepoort/Krugersdorp Area.
Duties & Responsibilities (not totally inclusive):
- Willingness to learn
- To coordinate and book all meetings for the Executive, clients, management and one-to-one with individual staff.
- Minute taking at meetings when required.
- Ability to engage with stakeholders, board members and Executives and CEO
- Ensure that agendas and minutes are distributed timeously.
- Ensure that meetings are coordinated, via email, phone.
- Ensure accurate minutes of meetings are recorded either on a daily, weekly, or monthly basis.
- To maintain the Group Executive diary.
- To type correspondence as and when required.
- To maintain Group Executive Filing systems.
- To ensure all outgoing documentation/ is distributed.
- To screen all documentation/correspondence for the Group Executive, prioritize and obtain required information from all departments.
- To answer and screen all calls to Group Executive.
- Control of purchase orders.
- Engage with external partners and suppliers
- Ordering of all promotional items/gifts, stationery and printing.
- Telephonic assistance with any problems/complaints that reach the Group Executive.
- Give detailed feedback to clients as and when required.
- To make travel and accommodation arrangements for the Group Executive or other managers.
- Ensure that travel and accommodation arrangements are within budget.
- To screen and receive any visitors to the Group Executive office, ensuring clients are comfortable and refreshed.
- To carry out any ad-hoc functions which the Group Executive may require from time to time.
- To assist any staff requiring an appointment with the CRO.
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Essential Duties & Key Performance Responsibilities: (Not totally inclusive)
- Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients.
- Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
- Securing profitable new business.
- Attending to potential clients in different areas of responsibility
- Addressing and resolving client's queries promptly and satisfactorily.
- Physically conducting site surveys for all security requirements
- Personally, designing and costing the complete solution offering
- Preparing and presenting complex proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients
- Planning, budgeting, coordinating, and attending to client's requirements.
- Assisting with marketing related issues.
- Compiling and submitting weekly and monthly management reports.
- Acquiring thorough in-depth trade and competitor knowledge
- To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum is to be attached
- Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
- Ensure only approved equipment in accordance with company policies are sold
- Identify and develop sales opportunities, incorporating extensive cold calling activities, to maximise growth within a specific market.
- Securing profitable new business through cold calling and other appropriate means.
- Attending to potential clients in different areas of responsibility.
- Addressing and resolving client’s queries promptly and satisfactorily.
- Physically conducting site surveys for security requirements and preparing proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients.
- Planning, budgeting, coordinating, and attending client’s needs.
- Assisting with marketing related issues for the area.
- Compiling and submitting weekly and monthly management reports.
Minimum Requirements:
- Sales diploma or equivalent qualifications.
- Previous Sales experience – proven track record will be essential.
- At least 5 years’ experience in sales in a similar position.
- PSIRA Grading will be an advantage.
- 2 - 4 Years Sales Experience in Security preferably.
- Fully Bilingual. Additional Languages will be an advantage.
- Excellent Verbal and Written communication.
- Capable to work under pressure and for extended hours, if required.
- Previous experience in the Security industry would be a distinct advantage.
- Full competence in the use and application of the MS Office suite programs.
- Computer Literate (MS Office, advanced Excel, PowerPoint).
- Must always be professional and well presented.
- Clear Criminal Record and No Pending Cases.
- Valid driver’s license.
- Own Reliable Transport.
- Must be prepared and willing to travel.
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JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years' experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system.
- A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
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Duties & Responsibilities:
- Ensure neat, correct and timeous installation of fire equipment. Installations to be in line with business and industry standards and meet accreditation i.e. SANS 1475
- Work within the framework of hours quoted per job
- Ensure that any changes required on site to install instructions due to changes on sites are timeously reported to the sales person responsible for the quote
- Be able to identify all product faults and recommend repairs/service required
- Ability to read drawings, and apply compliant solutions
- Understand and manage own deliverables, scope and good time management
- Work effectively with sales, commissioning engineers and Project Manager
- Work and adhere to detailed commissioning plans which identifies the activities needed to successfully install/service, commission and handover sites,
- Proper control over all documents and records of all tests on site to include in handover documents as proof of functional testing. Timeous handing in of all completed job cards.
- Be able to manage an assistant where required.
- Adherence to project and EHS plans;
- Keep forms and records to document daily project activities;
- Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project
- Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects;
- Ensure quality of work on site to ensure that it meets the project standards and specifications;
- Check stock before deployment to site and when on site in order to ensure everything required is available.
- This includes managing any vehicles stock that may be issued.
- Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
- Maintaining a good customer relationship with all Commercial Clients whilst on site.
- Overtime work required from time to time
Minimum qualifications and experience:
- At least 5 (five) year’s experience in a similar 1475 service and installation role within Fire Industry.
- Working knowledge and application of applicable SANS legislation.
- SAQCC registered
- Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
- Computer Literate (MS Office)
- Reliable transport
- Valid driver’s licence
- Valid passport
- Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad
- when required
Skills and Attributes:
- Customer focused
- Confidence
- Excellent communication and presentation skills
- Drive for results / consistent deliverer
- Entrepreneurial
- Business acumen / strategic vision
- Agility
- Accountability
- Collaborative
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Minimum qualification and experience:
- 3 to 5 years of stores experience preferably supervisory experience
- Excellent working knowledge of EXCEL
- SAP experience an advantage or experience on other Inventory systems
Main duties & responsibilities:
- Develop and maintain inputs to computerised inventory system – ensure all items received and dispatched are accurately captured within regional deadlines.
- Implement a check process in terms of outstanding purchase orders – receiving of physical items and services as well as system receipting (for stock and non-stock items).
- Ensure all items dispatched and received are captured timeously in line with the regional deadlines.
- Manage cycle count requirements.
- Ensure that internal and external customer service and lead time are achieved within existing financial constraints in order to meet marketing and financial objectives.
- Ensure requisitions are from approved vendor, product, price lists and agreements
- Monitor quality of products from suppliers
- Ensure that suppliers adhere to lead time for delivery of orders
- Liaise with the Head Office procurement department and support them with information needs
- Manage the physical and system receipting and issuing of stock on a daily basis as per the service/installation job schedule requirements.
- Ensure strict access control to the stores area.
- Organise inventory storage to optimize operational efficiency and storage space utilisation.
- Implement a check process on all goods entering the stores area in terms of quality / data sheets are correctly labelled.
- Coordinate and manage the monthly stock take process.
KPI’s
- Inventory holding values
- Stock turn days
- Obsolescence %
- Open purchase order
- Stock variances – investigate, follow up and prepare variance report with full explanations
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Key Responsibilities:
- Analyze and interpret financial data to identify trends and cost-saving opportunities.
- Prepare and analyze cost reports, budgets, and forecasts to support management decision-making.
- Monitor and review cost control measures to ensure efficiency and profitability.
- Collaborate with various departments to gather and analyze data for cost analysis.
- Conduct regular audits to ensure accuracy and compliance with accounting standards.
- Evaluate and recommend cost-saving initiatives to improve overall operational efficiency.
- Identify variances in costs and expenses and provide explanations and recommendations for improvement.
- Assist in the development and implementation of pricing strategies and cost reduction plans.
- Stay updated on industry trends and best practices in cost accounting to make recommendations for process improvements.
- Communicate cost analysis findings and recommendations to management in a clear and concise manner.
Qualifications:
- Bachelor's degree in Accounting, Finance, or related field.
- CPA or CMA certification preferred.
- Proven experience as a Cost Accountant or similar role.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Excel and financial software.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Detail-oriented and able to prioritize tasks effectively.
- Knowledge of cost accounting principles and practices.
- Experience in manufacturing or production industry is a plus.
Method of Application
Use the link(s) below to apply on company website.
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