Fresh Roles at Broll

POSITION PURPOSE

• Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of Property through effective property management. Responsible for collecting monies owing in respect of properties managed by the company.
• Responsible for performing collection activities associated with various accounts.  Reviews accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies. 
• Utilises various techniques, as circumstances indicate, to promptly collect on accounts. Ensures that the Company's professional image is maintained.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional performance of collections functions

• Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
• Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements.  Continues to collect until the account becomes a write-off, bankruptcy, or attorney account.  Makes early contact with clients to collect and keep them informed of account status
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions
• Utilises further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates - Suggests consolidations and financial counselling
• Posts approved extensions and notifies clients of new due date by mail
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Assumes responsibility for the efficient administration of collections activities

• Keeps accurate and up-to-date activity reports on late and potentially late accounts
• Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly - Provides clients the opportunity to fully explain their account status
• Ensures both monthly and ad-hoc rental and fee statements are sent out timeously.
• Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc.
• Liaises with tenants as appropriate
• Handles rental queries efficiently and diplomatically
• Queries tenants’ short payments
• Ensures the daily receipting and processing of tenant payments
• Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations

Generally, ensures that

• Rent (and other charges) are paid by the 1st of each month
• Letters of demand after the 3rd to defaulting tenants
• Summons’s are issued after the 21st day to defaulting tenants
• Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
• Motivation and processing of write-offs

Assumes responsibility for timely and accurate preparation and submission of management reports

Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:

• Weekly/monthly arrears against billings (debtor’s day calculations)
• Monthly graph of weekly collections against previous month/year
• Preparation and submission of attorneys’ reports on all legal matters
• Daily Receipting on tenant accounts
• Journal entries and corrections to tenant accounts to ensure updated tenant statements are presented to tenants
• Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
• Maintains confidentiality
• Develops contacts with credit bureaus and other financial institutions - Uses shared information to effectively minimize Company losses

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel

• Assists area personnel as needed
• Keeps management informed of activities, progress toward established objectives, and of any significant problems
• Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned

• Stays informed of changes in collections policies, procedures, and related legal requirements
• Ensures that work area is clean, secure, and well maintained

PERFORMANCE MEASUREMENTS

• Problem accounts are closely monitored and reviewed
• Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant
• Outstanding accounts are promptly collected - A delinquency ratio which meets management standards is maintained
• Professional business relations exist with clients - Clients are properly assisted with their financial problems and their questions are courteously answered.
• Required reports and records are accurate and timely
• Good working relations exist with area personnel and with management - Management is appropriately informed of area activities
• Compilation and capture of electricity and water readings

QUALIFICATIONS

• Education/Certification: Matric with Bookkeeping
• 3 Years related experience
• Essential own transport
• Prior experience in property related field would be recommended but not a requirement

REQUIRED KNOWLEDGE

• Knowledge of collection procedures and related laws and regulations
• Understanding of Company policies
• Familiar with default and enforcement clauses

SKILLS/ABILITIES

• Excellent administration abilities
• Able to organise, co-ordinate, and direct team activities
• Good communications and grammar skills
• Able to use all related equipment and computer applications

Closing Date 23 April 2026

go to method of application »

POSITION PURPOSE

• The Capex Manager is responsible for planning, managing, and optimizing capital expenditure (Capex) investments within the organisation. This role ensures that capital projects align with business objectives, are executed within budget and timelines, and comply with financial policies and regulatory requirements.
• The Capex Manager collaborates with various departments, including finance, operations, and procurement, to drive cost-effective and strategic investment decisions.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Capital Expenditure Planning & Budgeting

• Develop and manage the annual Capex budget in collaboration with senior management.
• Identify and prioritize capital investment opportunities to support business growth and operational efficiency.
• Evaluate business cases for capital projects, ensuring alignment with company strategy and financial viability.

Project Evaluation & Financial Analysis

• Conduct cost-benefit analysis, ROI calculations, and risk assessments for Capex projects.
• Track the financial performance of Capex investments and provide variance analysis.
• Ensure cost control measures are in place and financial targets are met.

Capex Project Execution & Monitoring

• Oversee project implementation, ensuring compliance with budget, timeline, and quality standards.
• Oversee the entire lifecycle of capital projects, from initiation to completion.
• Work closely with project managers, procurement teams, and vendors to optimize project execution.
• Ensure adherence to company policies, regulatory requirements, and industry best practices.
• Implementing safety protocols and procedures to protect personnel and assets.
• Ensuring that projects are completed on time and within budget.
• Selecting and managing the personnel involved in capital projects.
• Overseeing the selection and management of contractors and vendors: Ensuring strict adherence to quality and safety standards.
• Negotiating with vendors and suppliers: Securing favourable terms and conditions for procurement

Stakeholder Collaboration & Reporting

• Act as a key liaison between finance, operations, and procurement teams.
• Present Capex plans and financial reports to senior management and key stakeholders.
• Provide insights and recommendations to optimize Capex efficiency and performance.

Process Improvement & Compliance

• Develop and implement policies and procedures for effective Capex management.
• Ensure compliance with financial regulations, internal controls, and governance policies.
• Continuously seek opportunities for process improvement and cost optimization.

PERFORMANCE MEASUREMENTS

• Accuracy of Capex budget planning vs. actual expenditure.
• ROI and financial performance of Capex projects.
• Project completion rate within budget and timeline.
• Compliance with financial policies and governance standards.
• Process improvements leading to cost savings and efficiency gains.

QUALIFICATIONS & EXPERIENCE

• Education: Bachelor’s degree in Construction Management, Quantity Surveyor, Business Administration, Engineering, or a related field.
• Experience: 5+ years of experience in Capex management, financial planning, investment analysis, or related roles. Experience in manufacturing, construction, or asset-intensive industries is preferred.
• Financial Acumen: Strong understanding of capital budgeting, financial modelling, and investment analysis.
• Project Management: Experience managing large-scale capital projects with cross-functional teams.
• Analytical & Problem-Solving Skills: Ability to interpret financial data, conduct ROI analysis, and provide strategic insights.
• Communication & Collaboration: Excellent stakeholder management, negotiation, and presentation skills.
• Technical Skills: Proficiency in ERP systems, financial software, and MS Excel (advanced).

Closing Date 26 April 2026

go to method of application »

POSITION PURPOSE

• Responsible for developing, recommending, and implementing the Centre’s marketing program. Formulates and supervises product marketing, advertising, and promotional programs. Performs marketing research as needed. Develops and delivers sales and marketing training programs to Tenants and operational staff. Oversees customer relations and ensures that the Company’s professional reputation is projected and maintained. Ensures
• Organise creative campaigns and promotional events that can make a difference in the Centre’s success according to trends and customer requirements. The ideal candidate will be passionate for the ‘art’ of marketing and will have an abundance of ideas for building efficient strategies.
• This person must bring forth a strong arsenal of techniques and methods to promote our products, services and public image.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for developing and implementing effective marketing programs.

• Development of long and short term marketing plans.
• Conducts market research and develops marketing strategies to complement and support Body

Corporate goals and strategic objectives.

• Reviews marketing programs regularly and modifies as needed. Ensures the integrity and quality of all marketing efforts.
• Constructs and monitors the marketing budget.
• Develops and implements training, promotion, and advertising programs that further marketing . objectives. Compiles promotional materials.
• Maintains and updates Boardwalk Inkwazi website
• Exhibitions and promotional events.
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.
• Monitor progress of campaigns using various metrics and submit reports of performance.
• Collaborate with managers in preparing budgets and monitoring expenses.
• Ensure that exhibition court space is sold to ensure steady income towards the Centre.
• Control Marketing and exhibition budget and ensure that all expenditure is accounted for.
• Ensure that all exhibition contracts are signed and exhibitor payments paid before exhibition.

Assumes responsibility for developing and maintaining effective public relations with customers, marketing professionals, and external business contacts.

• Establishes and implements effective communication with outside contacts.
• Organize and oversee advertising/communication campaigns (social media, TV etc.),
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
• Ensures that requests and questions are promptly, appropriately, and courteously resolved.
• Ensures that the Company’s professional reputation is maintained.

Assumes responsibility for establishing and maintaining effective working relationships and coordination with Body Corporate. with the tenants and Centre Management

• Provides assistance and support as needed.
• Keeps management informed of area activities and of any significant concerns.
• Completes required reports, records, and related documents accurately and promptly. d. Attends meetings as required.

Assumes responsibility for related duties as required or assigned.

• Stays informed of developments in the marketing field and of markets affecting Company operations.
• Completes special projects as assigned.

Conduct market and analysis to evaluate trends, brand awareness and competition ventures.

• Initiate and control surveys to assess customer requirements and dedication.

Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between Centre Management and external contacts.
• Ensures effective coordination of external services with Centre Management operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of Boardwalk Inkwazi

Assumes responsibility for the effective operations management of Centre and facilities.

• Centre Management
• Keeps abreast of market activities in respect of tenant movement, new developments.
• Maintains a hands-on control of projects in hand

Centre Management Reporting

• Provides accurate information to the General Manager / Manageing Agent / Client according to agreed format timeously
• Monitors turnover rentals

Planning And Budgeting

• Assist in compiling expense budgets for each year

New Tenants

• Assist in vetting new Vendor applications and submitting Managing agent

PERFORMANCE MEASUREMENTS

• Marketing functions are well coordinated and support organizational objectives.
• Marketing research is valid, reliable, and a useful tool for management.
• Marketing programs are appropriate, effective, and reviewed regularly.
• Professional and effective public relations are maintained.
• Centre Management appropriately informed of area activities and of any significant problems. Required reports are accurate and timely. Suggestions for improved performance are provided.
• Marketing expenses are in line with the budgets
• Centre Management is appropriately informed of area activities and of any significant problems.
• Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
• Centre operations are efficiently and cost effectively administered.
• Current and future Centre needs are well planned and budgets are established and maintained.
• Effective business relations exist with vendors, contractors, and trade professionals.
• Adheres to ISO procedures and systems implemented.

EDUCATION/CERTIFICATION:

• Matric
• Associate’s degree in business administration with emphasis in marketing or equivalent experience.

REQUIRED KNOWLEDGE:

• Knowledge of Company products and services.
• Understanding of sales and promotion techniques. Familiarity with local marketing vendors.
• Excellent understanding of Centre management procedures. Knowledge of budgeting, service contracts

EXPERIENCE REQUIRED:

• Minimum of 7 years of experience in marketing, public relations, advertising, supervisory experience.

SKILLS/ABILITIES:

• Strong interpersonal and public relations skills.
• Excellent organisational, analytical abilities and time-management abilities. Solid writing skills.
• Able to operate computer applications. Proficient in MS Office, marketing software and Adobe
• Able to use graphic arts tools and supplies. Excellent leadership abilities.
• Able to organize, coordinate, and direct team activities
• Strong problem solving skills. Good communications skills.
• Good understanding of market research techniques
• Data analysis and statistics methods
• Thorough knowledge of strategic planning principles
• Marketing best practices
• Familiarity with social and web analytics (e.g. Web Trends)
• Excellent communication and people skills
• Creativity and commercial awareness

Closing Date 26 April 2026

go to method of application »

PURPOSE OF THE ROLE

• To provide safe, compliant, and effective technical maintenance across the site, including in-house split-unit HVAC responsibilities and first-line troubleshooting of larger HVAC plant.
• The role includes vendor oversight, OHSA compliance, PPM execution, asset verification, corrective maintenance, technical approvals, daily system updates, and accurate reporting to meet SLA and FAR requirements.

KEY RESPONSIBILITIES

HVAC – Split Units (In-House) & Larger Plant Troubleshooting

• Diagnose, repair, and maintain split-unit HVAC equipment within competency and safety limits (filters, coils, electrical checks, resets, performance testing).
• Perform first-line troubleshooting on larger HVAC plant equipment (e.g., AHUs, ventilation systems, chilled-water circuits, associated pumps/valves/controls) to identify faults, isolate issues, and provide accurate diagnostic information to specialist vendors.

Planned Preventive Maintenance (PPM)

• Execute PPM as per OEM and industry standards.
• Achieve zero missed PPM tasks and document completion in CMMS.

Reactive Maintenance & Corrective Work

• Attend to breakdowns and complete corrective work within SLA requirements.
• Where delays occur, update CMMS timelines with same-day justification.

Vendor Oversight & OHSA Compliance

• Verify vendor OHSA compliance documentation prior to work commencing.
• Conduct joint inspections with service providers and issue written technical reports on findings and solutions.
• Support vendors by providing pre-diagnostic information, system condition reports, and site observations to reduce turnaround time and improve accuracy of technical work.

Asset Verification & Tagging

• Lead asset tagging and verification tasks for assigned areas.
• Maintain asset verification accuracy at ≥95% and ensure no WOs are issued without asset IDs.

Technical Completion & Approval

• Verify and approve technical completion of vendor work prior to invoicing.
• Enter detailed technical notes and close-out data into CMMS daily.

Reporting & SLA Dashboard Support

• Provide accurate technical inputs for weekly and monthly client reports.
• Update CMMS daily with WO progress, PPM status, and outstanding tasks.

Role Boundaries

• Major HVAC plant specialised repairs (e.g., chillers, refrigerant handling, large AHU overhauls, BMS programming) remain vendor-delivered and may require trade certification and/or OEM authorisation.
• The Technician may troubleshoot (identify, isolate, and report) issues on larger HVAC plant and support vendors on-site, but does not perform specialised repairs requiring trade certification or refrigerant handling qualifications.
• Technician provides reporting inputs but does not compile the report pack. Quote and invoice workflow administration is handled by the TAA.

KEY PERFORMANCE INDICATORS (KPIS)

• PPM adherence ≥ 98% (no missed schedules).
• Corrective WO SLA compliance ≥ 95%.
• Asset verification ≥ 95%.

QUALIFICATIONS & EXPERIENCE

• Grade 12.
• HVAC trade test (preferred) or equivalent HVAC experience.
• Strong CMMS and general computer literacy.
• Strong diagnostic ability, organisation, communication, and attention to detail.
• 3 or more years' experience in a similar role & environment 

Closing Date 26 April 2026

go to method of application »

POSITION PURPOSE

• Financial support and dynamic and effective output to Portfolios to ensure Property Management fulfills clients expectations and KPA’s
• SPECIAL NOTE: All functions below are restricted to within Property Management

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective performance of all accounting department functions.

• Quality and output – Overall Portfolio Financial performance and reporting
• Liaison with Clients Financial Directors
• Portfolio Finance Policies and Procedures
• Oversight, mentorship and guidance for various Portfolio Financial Managers
• Management of Trust, suppliers and banking division which service Property Management
• Management of Internal Audit which service Property Management
• Ensures that accounting functions and duties are accurately and promptly completed.
• Prepares journal entries and balances work in more complicated accounting areas.
• Researches and resolves accounting errors and discrepancies.
• Assists Director with budget preparations and formulation of 1, 3 and 5 year projections and financial analyses where required by Portfolios.
• Manage financial income, including management and admin fees on rental recoveries, commissions on new or renewed leases, and interest earnings.
• Prepares regular reports and statements for management, for both Broll Property Management business side and the Portfolio side.
• Ensures that accounting functions are completed in accordance with established procedures and applicable regulations.
• Control of various financial functions including Balance Sheets, Creditors, and allocation of funds received ex debtors, check and authorize payments from accounts.
• Review portfolio balance sheets, ensure all recons are in place, creditors issues are shortened.
• Manage and control various ad hoc Client requirements including take on assistance and special projects

Assessment, review and as required assist in attending ISO Procedures by the business.

Effectively supervises the Accounting Department, ensuring optimal performance.

• Provides leadership to personnel through effective objective goal setting, delegation, and communication. Conducts meetings as necessary.
• Trains and directs accounting staff. Provides support as needed.
• Conducts performance appraisals as required.
• Formulates and implements corrective actions as needed.

Assumes responsibility for maintaining effective communication and coordination with Company personnel and with management.

• Assists area personnel as needed.
• Maintains regular contact with other departments to obtain information and/or to correct transactions.
• Keeps management informed of area activities and of any significant problems or concerns.

Assumes responsibility for related duties as required or assigned.

• Stays informed of developments in the accounting field and of changing governmental and legal requirements.
• Completes special projects as assigned.
• Ensures that Accounting Department work areas are clean, secure, and well maintained. Finance portion of Property Management and any other areas that report.
• Assist in approval, appointments and management of payments to service companies and suppliers.
• Signing of cheques and EFT transfer, relating to the requirements of the Clients of Property Management.

PERFORMANCE MEASUREMENTS

• Accounting documents, financial reports, tax documents, and related reports are accurately and timely completed and/or filed.
• Reports are completed accurately and timely according to schedules.
• Accounting errors are promptly detected and resolved.
• Accounting functions are conducted in accordance with established policies and related legal requirements.
• Accounting personnel are efficient, effective, and appropriately directed. Accounting operations are properly coordinated.
• Good business relations exist with governmental agencies and outside business contacts.
• Good communication and coordination exist with Company personnel and with management. Assistance is provided as needed. Management is provided with useful, specialized reports as needed.

EDUCATION/CERTIFICATION:

• CA/CFA Degree or equivalent experience in the industry

​​​​​​​REQUIRED KNOWLEDGE:

• Technical knowledge of accounting concepts, practices, procedures, and financial reports.
• Understanding of related regulations, statutes, and filing requirements. Knowledge of related computer applications.

​​​​​​​EXPERIENCE REQUIRED:

• Five or more years of accounting experience in Property.

​​​​​​​SKILLS/ABILITIES:

• Ability to assist and supervise others. Well-organised and attentive to detail.
• Able to meet deadlines and manage projects. Proficient in computer operations.
• Strong analytical skills.

Closing Date 26 April 2026