Fresh Titles at Intercare Group South Africa

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.

CLOSING DATE: 12 March 2024

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CRITICAL OUTPUTS

• Support therapeutic and multi-disciplinary activities to achieve desired patient outcomes.
• Ensure accurate medication administration.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Actively maintain stock management processes.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to OHS Regulations.

REQUIREMENTS

• Grade 12
• Diploma/Degree in nursing leading to qualification as Enrolled Nurse 
• SANC Registration as an Enrolled Nurse
• 2-3 years’ experience within a clinical environment
• Computer proficiency (MS Office) essential
• Surgical and Medical ward experience 

DATE:  22 March 2024CLOSING

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.

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CRITICAL OUTPUTS

• Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
• Assist Medical Reception in the prioritizing of medical emergencies.
• Actively maintain stock management processes.
• Participate in monthly stock cycle counts.
• Maintain emergency trolley in accordance with company policies and procedures.
• When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.

REQUIREMENTS

• Minimum requirement: Grade 12.
• Diploma/Degree in nursing leading to qualification as Enrolled Nurse. 
• 2-3 years’ experience within a clinical environment a must.
• Computer proficiency (MS Office) essential.
• SANC Registration as an Enrolled Nurse. 

CLOSING DATE: 15 March 2024

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.