Fresh Vacancies at takealot.com

Your responsibilities will include:

SHE Management

• Implementing and maintaining the SHE management system within the business unit,
• Ensuring that SHE files are up to date and information is accurate,
• Ensuring that SHE appointments are done and kept up to date as per the appointment plan,
• Identify SHE risks within the business unit, reporting and mitigating these risks,
• Updating emergency response and evacuation plans,
• Coordinating evacuation drills,
• Identification and management of hazardous and dangerous goods,
• Ensuring the facility permits and certificates of compliance are up to date,
• Coordinating the monitoring and measuring plan,
• Coordinating monthly, SHE inspections against the inspection plan,
• Conducting weekly and monthly toolbox talks,
• Coordinating training in accordance with the training requirements,
• Prepare for and assist with internal and external SHE audits,
• Scheduling and coordinating SHE surveys,
• Reporting on and recording of SHE non-conformances,
• Reporting of and following up on injuries on duty, and
• Reporting of the business unit SHE compliance monthly.

SHE Management

• Implementing and maintaining the SHE management system within the business unit,
• Ensuring that SHE files are up to date and information is accurate,
• Ensuring that SHE appointments are done and kept up to date as per the appointment plan,
• Identify SHE risks within the business unit, reporting and mitigating these risks,
• Updating emergency response and evacuation plans,
• Coordinating evacuation drills,
• Identification and management of hazardous and dangerous goods,
• Ensuring the facility permits and certificates of compliance are up to date,
• Coordinating the monitoring and measuring plan,
• Coordinating monthly, SHE inspections against the inspection plan,
• Conducting weekly and monthly toolbox talks,
• Coordinating training in accordance with the training requirements,
• Prepare for and assist with internal and external SHE audits,
• Scheduling and coordinating SHE surveys,
• Reporting on and recording of SHE non-conformances,
• Reporting of and following up on injuries on duty, and
• Reporting of the business unit SHE compliance monthly.

Blue Area Management

• Implementing and maintaining the blue area SOP,
• Ensuring that blue area layouts conform to the SOP,
• Ensuring that blue area chairpersons conduct meetings in accordance with the SOP,
• Updating of SHE and 5S templates weekly, and
• Displaying related Wellness, 5S and SHE information for the blue area.

5S Management

• Implementing and maintaining the 5S SOP,
• Ensuring that the 5S files are up to date and information is accurate,
• Assist with creating and implementing 5S standards,
• Coordinate the business unit 5S zone layout,
• Update and maintain the business unit 5S standards,
• Update and maintain the 5S standards register,
• Coordinate daily, weekly, monthly, quarterly and annual 5S audits as per audit plan,
• Coordinate red tag events within the business unit,
• Conduct 5S training initiatives within the business unit,
• Report on and assist with the closing of 5S non-conformities,
• Assist with maintaining red-tag areas, and
• Compiling and reporting on 5S dashboards as per the SOP.
• Implementing and maintaining the blue area SOP,
• Ensuring that blue area layouts conform to the SOP,
• Ensuring that blue area chairpersons conduct meetings in accordance with the SOP,
• Updating of SHE and 5S templates weekly, and
• Displaying related Wellness, 5S and SHE information for the blue area.

5S Management

• Implementing and maintaining the 5S SOP,
• Ensuring that the 5S files are up to date and information is accurate,
• Assist with creating and implementing 5S standards,
• Coordinate the business unit 5S zone layout,
• Update and maintain the business unit 5S standards,
• Update and maintain the 5S standards register,
• Coordinate daily, weekly, monthly, quarterly and annual 5S audits as per audit plan,
• Coordinate red tag events within the business unit,
• Conduct 5S training initiatives within the business unit,
• Report on and assist with the closing of 5S non-conformities,
• Assist with maintaining red-tag areas, and
• Compiling and reporting on 5S dashboards as per the SOP.

Attributes required:

• Be punctual
• Having excellent analytical and problem solving skills
• Being reliable and trustworthy
• Having good concentration
• Having interpersonal abilities
• Having knowledge about routes and geography
• Being able to work under pressure
• Must have a sound grasp of computers and the various, commonly used programs
• Being able to meet deadlines
• Having good communication skills
• Have a good grasp of admin work
• Must be able to lead from the front
• Have a clean driving and criminal record
• Be of sober habits
• Must be available to work overtime when needed

Qualifications:

• Minimum of Grade 12,
• SAMTRAC, and 
• A diploma in Health and Safety would be advantageous

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Your responsibilities will include:

• The OF Team Lead will manage a team (upwards of 8 people) to coordinate and facilitate the last mile leg of the deliveries to ensure that customers receive their orders on time and in full.
• The Team lead will be expected to produce and analyse daily and weekly performance (periodic review of team’s KPIs) in order to analyse the network’s and his/her team’s performance - driving and sustaining world class operations as well as continuous improvement.
• The individual in this role will be expected to manage operational exceptions (anything that prevents deliveries from happening) and will thus be involved in emergency and urgent work requests.
• Create, maintain, and improve cross functional interdepartmental relationships.
• The Team Lead should be able to manage escalations from - and refer operational issues to ALL relevant stakeholders in a timeous and effective manner in order to resolve it efficiently and effectively.
• Ensure continuous improvement through constantly reviewing current processes – ensuring that it is optimized.
• Ensure continuous improvement through recommending changes based on analyses and compliance management (this will assist to manage customer expectations)
• Run and co-ordinate meetings to review daily feedback and manage daily progress and/or failures.
• Understand the business systems and requirements and processes relevant to Order Fulfilment.
• Form part of and run continuous improvement projects
• Look for ways to continuously train and upskill Order Fulfilment team
• Develop and manage a knowledge storage system to assist with training and knowledge transfer
• In the event that the Order Fulfilment Manager in unavailable, the Team Lead will fulfil the required duties
• Monitor and manage team compliance
• Understand how the supply chain works and its stakeholders – which can include visiting of sites (branches, Distribution Centres etc.)
• If required to do so, assist with Returns function and/or assist with managing of 3PLs (3rd party logistics)
• Data Mining and analysis as well as Quality Control of data and exception mining
• Report generation when required
• Must be able to work weekends and overtime as required

Competencies/Skills

• Must be able to communicate effectively 
• Must be proficient in Excel (i.e., can manipulate and summarize large datasets)
• Must be able to solve problems through analysing variables and apply solutions learnt through experience and proficiency in understanding the job
• Operational and analytical mindset to enhance internal and external supply chain tactics
• Ability read and interpret data and draw valid conclusions
• Must have exceptional organisational skills
• Must have significant knowledge in compute applications
• Has leadership capabilities (i.e., excellent people management and team development capabilities)
• Must be able to interact professionally with internal and external environment
• Must be easily adaptable
• Must be able to present findings effectively

Qualifications & Experience:

• Degree/Diploma in Logistics/Operations Management/Supply Chain Management or Business/Commerce or a minimum 3 years’ experience in management of staff in operations is an advantage.
• Experience of managing customers at a senior level
• Succession planning and development of team members
• Change management experience.
• Root cause analysis

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Your responsibilities will include:

• Ensuring customer order dates are met through rigorous management of our supplier delivery times and order fulfilment
• Ensuring customers are updated on late delivery timeously
• Root cause analysis of customer service failings within category to drive process improvement
• Defining and managing clear standard operating procedures
• Manage suppliers against clear delivery SLAs
• Drive supplier compliance & conduct root cause analysis of delays
• Work with Retail team to ensure delivery performance is in line with agreed delivery SLAs for suppliers
• Ensure buying disciplines and effective order management are being adhered to within category
• Status tracking of shipments up to delivery into warehouses
• Reconciling all receiving discrepancies with Warehouse, Suppliers, and internal Accounts
• Feedback and reporting to Payable team to ensure supplier accounts are up to date
• Manage the inbound team such as individual performance, deadlines, and expectations.

Attributes:

• Analytical, strong process improvement approach and structured thinking
• Solutions-oriented, can-do attitude, self-motivated
• Ability to motivate, manage, discipline and develop team members
• Strong prioritization, time management and project management skills
• Strong verbal and written communication skills

Qualifications:

• 4+ years process improvement / engineering / logistics experience
• Proven track record of managing teams
• Bachelor’s degree advantageous 

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Your responsibilities will include:

• Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
• Interface between DC Operations and WMS Vendor
• Development of reporting and dashboards from WMS reporting database for OPS management teams
• Analysing system logs, identifying, and reporting of potential issues with all operational systems.
• Performing routine audits of systems and operational processes
• Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords
• Answering technical queries and assisting users
• Troubleshooting and recording of reported system problems
• Liaison with IT & ensuring that the network infrastructure is up and running
• Quality Control (QC) support for Integration of Dimensions operational assistance
• Assisting in trouble shooting WCS & escalating to stakeholders
• Responsible for all technical WMS understanding & internal DC processes
• Responsible for maintenance of technical training schedules in support of operational SOP’s
• Assisting in arranging data in an understandable manner to assist operations with dashboards
• Assist operations with good system practice & change management
• Troubleshooting of integration issues with ERP & WMS system

Qualifications and Experience 

• Bachelor of Industrial Engineering, Logistics, IT Systems, or similar qualification
• Full understanding of a WMS, the application, and troubleshooting
• Experience in DC operations beneficial
• Experience in FMCG and Retail industry beneficial
• High level of proficiency with MS Office packages

Attributes:

• Excellent communication skills, both written and spoken
• Solutions-oriented, can-do attitude; self-motivated
• Comfortable with learning and adapting to new systems
• Comfortable with change and excellent team player
• Critical and Systems thinking
• Attention to detail

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Your responsibilities will include:

• Continuously analyse returns, Recovery and RFC operational data
• Set up appropriate dashboards
• Develop reports and KPI
• Align with systems engineers
• Set up and configure systems
• Build operational dashboards
• Build production reports
• Build real time Apps to capture exceptions
• Exceptions management
• Offer innovation and challenge current process
• Identify business and operational opportunities

Attributes required:

• High numeracy affinity
• Proficient on MS office
• Highly proficient on WMS or ERP system
• Solid competency on statistical calculations
• Ability to build models and financial business cases
• Previous experience building dashboards
• Previous experience building operational reports
• Data analysis
• SQL experience
• App building experience
• Solid process minded – ability to conceptualise the operational environment
• Simulations
• Financial acumen
• Work in groups

Qualifications and Experience:

• Bachelor’s Degree preferably in Engineering or Business Management
• Data management / Quantitative course
• At least 3-5 years’ experience as an Analyst

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Your responsibilities will include:

• Social strategy: Implement a social media content strategy that supports Takealot.com’s Marketing objectives in collaboration with the Senior Brand Manager and  Performance Marketing team. 
• Content creation & curation: Planning and publishing of monthly social media content calendar using Hootsuite across key channels (Facebook, X, Instagram, TikTok, Youtube & LinkedIn currently); Writing engaging copy for use on relevant social media platforms; Creating content in different formats for relevant social media platforms - with design support from Studio & agency partners where needed.
• Reporting: Supporting on social analytics and campaign/channel reporting, aligned with Marketing goals and reporting back to the team to inform social strategic direction; Building reporting frameworks to evaluate return on investment on the various platforms
• Conversocial: Liaising with Customer Services to ensure Social Customer Service (CS) SLA levels and brand tone are achieved consistently through regular dipstick sessions; communicating all marketing activity to CS to prepare them for high volumes. Liaising with the Conversocial tech team to set up campaigns auto-tag & archive rules.
• Community management: Engaging (proactively & reactively) with customers through the use of social media (natively & via management tools Conversocial, Brand Watch & Meltwater); resolving escalated customer service issues and/or create positive PR and brand building opportunities, including some out-of-hours work to support CS team; Managing and monitoring social media for customer comments both positive and negative and feedback to the relevant teams
• Internal social media engagement; collaborate with Takealot Internal Brand Manager to drive internal culture initiatives amongst Takealot Employees aligned with the Takealot Employer Brand This includes competitions, giveaways, product launches, etc.
• Innovation: Staying constantly abreast of all technical and content developments and advances in the world of social media to bring fresh ideas and innovative developments to our social strategy; Working with the marketing team to look at ways social media can work within wider campaigns.
• Ad hoc support for all Marketing team members in coordination of daily duties (including Production Coordination support for trafficking workflow).
• Daily monitoring & trafficking of all inbound Marketing enquiries from Zendesk, Conversocial & external Marketing email address, escalating to relevant team members and responding directly where possible
• Administering all Marketing-led competitions and prize-draws (including winner selection, prize fulfilment and CPA compliance documentation).

Attributes required:

• Exceptional social savvy: an in-depth knowledge and interest in social media (including Facebook, X, Instagram, Youtube, and more) with an up-to-the-minute knowledge of the latest social trends/platforms and industry best practice
• Good understanding of the full marketing mix
• Excellent written and verbal communication
• Outstanding, witty and creative editorial skills
• Highly creative with ability to think outside the box
• Strong project management skills
• The ability to be reactive and adaptability to work in a fast-paced environment
• Will need to be able to take instruction, but also add value to the goals and planning set by the Senior Brand Manager
• An understanding of and enthusiasm for the Takealot.com brand and tone of voice
• Proficiency in Google Workspace experience advantageous
• Fast and diligent learner
• Motivated self-starter with a drive for results
• Excellent command of the English language - bilingual (any other SA language) a plus

Qualifications and Experience:

• Bachelor’s Degree or relative diploma qualification in Marketing, Communications, Advertising, Business Studies or related field
• A minimum of 3 to 5 years’ experience in a similar position managing the social channels of a brand (as a minimum, Facebook, X & Instagram - both paid & organic a plus)
• Expert knowledge about content and social media communications (content generation, platform technical capabilities, social media analytics) from hands-on experience in the industry
• Experience in identifying social media tactics and adapting content for different social media platforms to engage, entertain and build social media equity for brands

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Your responsibilities will include:

• Ensure effective campaign planning and execution, against set targets and budgets, with a clear focus on incremental sales (cross-sell and up-sell opportunities) and improving advertising performance.
• Manage the full life cycle involvement in digital advertising campaigns from enquiry stage to campaign completion. This involves, but not limited to:
• Assist with proposals where necessary
• Booking of campaigns into Asana and check against marketing calendar
• Insertion order and contract completion; ensure work does not commence without signed insertion orders)
• Prompt buyers and suppliers for briefs, check stock
• Liaise with client on creative assets; manage through to approval
• Load campaigns on Google Ad Manager timeously
• Compile POE once campaign is live
• Once campaign has ended, request invoice from Finance
• Provide detailed analysis and reports to clients on campaign performance and delivery together with invoice
• Identify opportunities to improve campaign results and budget savings through innovative campaign production
• Evaluate non-performers and connect with publishers to enhance campaign
• Monitor on schedule delivery and find ways to optimize based on clients success metrics
• Daily analysis of campaign performance and delivery
• Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies
• Evaluation of advertising campaigns against in-house campaigns; reporting and success measurement

Qualifications & Experience required:

• Diploma or Advanced Certificate in Marketing/Advertising
• Must have an understanding of digital marketing
• Must have experience with DFP | Google Ad Manager or similar ad serving tools
• At least 2 years digital campaign management experience is a prerequisite
• Experience in optimising campaigns for improved target ROI/ROAS/CPC levels
• Experience in Paid media PerfoRmance and metrics with analysis reporting

Skills & Attributes required:

• Smart, hard-working, with demonstrable integrity
• A passion online | digital marketing is essential
• Bias towards action and solution-oriented
• A self-starter and fast learner with an active thirst for knowledge
• Willing to take direction and able to work independently, demonstrating initiative
• Highly organised with meticulous attention to detail
• Ability to multi-task and to meet tight deadlines
• Comfortable working under pressure in a fast-paced environment
• Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
• A strong working knowledge of Excel / Google sheets and Microsoft Office