TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Job Description
- Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
- We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!
Responsibilities:
- Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
- Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
- Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
- Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.
Requirements:
- A Matric certificate.
- Previous sales experience in a retail environment.
- Experience in the Hospitality Industry is an advantage.
- Deliver top-tier service, navigate through customer challenges, whilst driving sales.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong attention to detail and organizational skills.
- The ability to take initiative.
- Ability to work effectively both independently and as part of a team.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Competencies and behaviours for success:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes.
- Decision Making - Analyses complex situations to ensure effective and timely choices.
- Driving & Persevering.
- Leading Others - Inspires and guides others to achieve collective goals.
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Planning & Organising - Uses a structured approach to effectively manage tasks.
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
- Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
- We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!
Responsibilities:
- Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
- Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
- Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
- Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.
Requirements:
- A Matric certificate.
- Previous sales experience in a retail environment.
- Experience in the Hospitality Industry is an advantage.
- Deliver top-tier service, navigate through customer challenges, whilst driving sales.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong attention to detail and organizational skills.
- The ability to take initiative.
- Ability to work effectively both independently and as part of a team.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Competencies and behaviours for success:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes.
- Decision Making - Analyses complex situations to ensure effective and timely choices.
- Driving & Persevering.
- Leading Others - Inspires and guides others to achieve collective goals.
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Planning & Organising - Uses a structured approach to effectively manage tasks.
- Relating & Networking
go to method of application »
Responsibilities
- Allocators are also responsible for executing the merchandise distribution strategy, as well as act as a point of contact for stores and operations for product requirements
- The portfolio entails the strategic inbound and outbound management of inventory from supplier through the DC and finally to stores
- Support the planner with promotion plan and briefs
- Set up and provide weekly updates on performance
- Liaising with suppliers
- Providing feedback and relevant information to internal and external stakeholders
Qualifications
- Matric essential (+ Relevant Tertiary Qualification)
- Store allocations experience (2 years)
- Excels at data analysis and the ability to draw inferences
- A high degree of numeracy
Skills:
- Analytical Processes
- Customer Service Delivery
- Planning & Organising
- Policy & Procedures
- Market Research and Analysis
- Requirements Analysis
Behaviours:
- Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication
- Comfortable and effective influencer.
- You need to be flexible as the environment is very dynamic and priorities can change.
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Effectively adjusts their behaviour, approach, and decision-making based on the situation
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
go to method of application »
Job Description
- Calling young South Africans.
- Enter the job market and get a life-changing first working experience in our exciting retail environment.
- Tick the boxes below and you might just get a YES from us!
- Aged between 18 to 28 years old
- Matric (Preferable)
- Available and willing to work a fixed term 12-month contract
- Should not have been employed permanently with a single employer continuously for more than 1 year
- Should not be studying full time in the year of employment (April 26 – March 27)
- Should not have participated or been registered on the YES programme before
- Accommodation and transportation for the applicants own account (if applicable)
go to method of application »
Job Description
- Calling young South Africans.
- Enter the job market and get a life-changing first working experience in our exciting retail environment.
- Tick the boxes below and you might just get a YES from us!
- Aged between 18 to 28 years old
- Matric (Preferable)
- Available and willing to work a fixed term 12-month contract
- Should not have been employed permanently with a single employer continuously for more than 1 year
- Should not be studying full time in the year of employment (April 26 – March 27)
- Should not have participated or been registered on the YES programme before
- Accommodation and transportation for the applicants own account (if applicable)
go to method of application »
Job Description
Responsibilities:
- Provide feedback to management regarding stock issues and movements
- Drive the ultimate customer experience
- Ensure sales targets are met
- Managing the receiving and dispatching of stock
- Processing stock within specified time frames
- Facilitating efficient rotation of stock, from the stockroom to the sales floor
- Ensuring the neatness and Housekeeping standards are world class
- Manage Shrinkage in line with company standards
Qualifications:
- A Grade 12 qualification or equivalent
- Retail experience (essential)
- 2 years Stockroom experience (Advantageous)
- Hospitability background (Advantageous)
Skills:
- A customer-centric attitude and approach
- Excellent communication skills (verbal and written)
- Ability to give direction to stockroom team
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
Key Responsibilities:
- Assist in coordinating training programs, including logistics and participant engagement.
- Contribute to the development and enhancement of training materials.
- Support training sessions, including facilitation and post-training evaluations.
- Communicate learning initiatives to employees and promote participation.
- Collect and analyze feedback to improve the effectiveness of learning programs.
- Maintain accurate records of training activities, attendance, and evaluations.
- Stay informed about industry trends in learning and development.
- Assist in executing learning and development projects and ad hoc initiatives.
Qualifications and Experience:
- A Degree/Diploma in HR, Teaching qualification or a relevant Learning qualification
Skills:
- Strong analytical and research skills.
- Passion for learning and a proactive approach to acquiring new knowledge.
- Excellent attention to detail to ensure accuracy in risk assessments and documentation.
- Good interpersonal communication skills to interact with stakeholders at various levels.
- Proficient in Microsoft 365 Applications, including PowerPoint, Excel, Word.
- Able to leverage new technology to enhance productivity, improve problem solving and support business growth.
Behaviors:
- Conveys information and communicates ideas in a clear, concise, and impactful manner
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Inspires trust and gains the confidence of others by displaying honesty and integrity
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
go to method of application »
Job Description
- Are you passionate about marketing, creativity, and learning in a fast-paced environment? We’re looking for a Marketing Intern to join our team and gain hands-on experience in the exciting world of marketing.
Responsibilities
- Supporting marketing campaigns and initiatives
- Creating content for social media, newsletters, and other channels
- Conducting market research and competitor analysis
- Assisting with events, promotions, and branding activities
- Learning and contributing to marketing strategies
Qualifications
- Recently completed a degree/diploma in Marketing, Communications, or related fields
- Strong written and verbal communication skills
- Creative mindset and attention to detail
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Enthusiasm to learn and contribute to marketing initiatives
- Must be available for a 12-month internship
Behaviours:
- Adhering to Principles & Values - Shows a commitment to ethical conduct, integrity and a strong sense of responsibility
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Driving & Perservering
- Entrepreneurial thinking
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Presenting & Communication - Articulates ideas clearly to different audiences
go to method of application »
Job Description
Key Responsibilities:
- To provide efficient first-time service completion of administration delivery while providing an all-round superior service delivery experience, and adhering to SLA’s and quality standards
- Process all relevant administration across HR functions including requirements like:
- Employee Relations administrative support
- Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support.
- General admin support across HR functions e.g. OD, Employee Engagement, Well-being, Reward and Benefits.
- Validation and compliance checks of HR Connect Workflows
Qualifications and Experience:
- Have a relevant HR qualification – Degree or National Diploma
- A keen interest in pursuing a career in HR
Skills:
- Have excellent administration skills in dealing with volumes of data in a fast-paced environment
- Have strong Microsoft Office skills including proficiency on Excel
- Attention to detail and ability to multi-task
- Have excellent interpersonal and communication skills
- Enjoy dealing with people and have a strong customer service orientation
- Be a committed team player
Behaviours:
- Adhering to Principles & Values - Shows a commitment to ethical conduct, integrity and a strong sense of responsibility
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Driving & Perservering
- Entrepreneurial thinking
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Presenting & Communication - Articulates ideas clearly to different audiences
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
- Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
- This role is responsible for reconciliations, reporting and overview of device rental product which is a strategic objective. Financial Accountant needs to comply with complicated IFRS standards for rental and provisioning, while tax rules differ to current status quo in TFG
Responsibilities
- Ownership of reporting and reconciliations for cellular rental product, inclusive of understanding of relevant IFRS standards and taxation implications
- Accurate and timely financial reporting at divisional and group level
- Perform variance analysis against budget and prior periods and investigate deviations for management
- Support the preparation of management reports and dashboards for senior management
- Prepare annual budgets and periodic projections
- Maintain and update projections in response to changing conditions and performance trends
- Assist with preparation of exco packs and presentations.
- Perform analyses to understand performance trends and performance against KPI’s
- Monthly reconciliations
- Calculation of provision for bad debts
- Scenario Analysis and reporting of Ongoing Revenue
- Extensive liaison & communication with finance and other key management within the TFG group – cellular sold across various brands within TFG and is a component of their P&L’s
Qualifications
- B Comm or Similiar, CA(SA) (preferable)
- 5+ years as an accountant
- 1-2 years post article’s experience (preferable)
- Excel Advanced (essential)
- Powerpoint Intermediate
- Understanding of Cellular rentals and Ongoing Revenue
- Budgeting and forecasting experience (preferable)
- SAP and BPC experience (preferable)
- Very good knowledge of financial accounting and finance processes
- Very good understanding of accounting processes
Skills:
- Reconciliation and Analysis
- Debt Management
- Accounting and Reporting
- Auditing
- Cash Management
- Financial Risk Management
- Mergers and Acquisitions.
- Excellent project management skills
- Strong business communication skills with an ability to work well in a collaborative environment with senior executives
- Ability to draft commentary, analyse information to establish key messages, present information both visually and written
go to method of application »
Job Description
- The Project Management Intern provides hands‑on support to the delivery of technology‑enabled projects, with a focus on coordination, data tracking, and reporting.
- This role is designed as a learning and development opportunity that builds foundational project management skills while contributing meaningfully to real project outcomes.
Responsibilities
Key Responsibilities
- Support the day‑to‑day coordination of projects, keeping plans, actions, and timelines on track.
- Assist with maintaining project plans, trackers, and dashboards using tools such as Excel and Monday.com.
- Support the collection, consolidation, and basic interpretation of project and operational data for reporting purposes.
- Help prepare status updates, reports, and meeting materials for project teams and stakeholders.
- Capture meeting actions, risks, issues, and dependencies, and support follow‑up with relevant owners.
- Log and track requests, issues, or queries using Monday.com and Freshdesk (Synergy), ensuring information is accurate and up to date.
- Assist with organising meetings, including scheduling, agendas, minutes, and action tracking.
- Support project manager (and team leads) with general administration and coordination across multiple initiatives, where required.
- Contribute ideas for improving project processes, templates, and ways of working.
- Participate in project reviews and retrospectives to learn from outcomes and feedback.
Qualifications
Qualifications and Experience
- Have or be in the process of completing a relevant qualification (e.g. Project Management or a related field).
- A genuine interest in project management, technology, data, and reporting.
- Formal project management experience is advantageous.
- Exposure to coordination, administration, reporting, analytics, or team‑based environments will be advantageous.
- Comfortable working with systems, spreadsheets, and digital tools.
Skills
- Good Microsoft Office skills, particularly Excel.
- Ability to work with data, trackers, and reports with accuracy and care.
- Excellent organisational and time‑management skills.
- Strong written and verbal communication skills.
- Keen ability to manage multiple tasks and shifting priorities with guidance.
- Attention to detail and a structured approach to work.
- Willingness to learn new tools, systems, and project management practices.
- Basic awareness of project concepts (tasks, timelines, risks, dependencies) or eagerness to develop this understanding.
Behaviours
- Shows responsibility and follow‑through: Takes ownership of assigned tasks, follows through on commitments, completes work on time and asks for guidance when unsure.
- Supports the smooth running of projects by keeping trackers, plans, and reports accurate and up to date.
- Able to manage complexity: Learns to organise multiple tasks and priorities, building confidence in managing competing demands.
- Confident with data: Collects and consolidates project data, developing the ability to understand progress, risks, and trends.
- Adapts positively to change, adjusting tasks and plans as project needs evolve.
- Constructive approach to challenges: Raises issues early and contributes constructively to problem‑solving discussions.
- Maintains a professional and positive approach during busy periods and learns from feedback. Shows resilience and professionalism in the face of change.
- Communicates updates, questions, and actions clearly and respectfully with team members and stakeholders.
go to method of application »
Job Description
- The Project Management Intern provides hands‑on support to the delivery of technology‑enabled projects, with a focus on coordination, data tracking, and reporting.
- This role is designed as a learning and development opportunity that builds foundational project management skills while contributing meaningfully to real project outcomes.
Responsibilities
Key Responsibilities
- Support the day‑to‑day coordination of projects, keeping plans, actions, and timelines on track.
- Assist with maintaining project plans, trackers, and dashboards using tools such as Excel and Monday.com.
- Support the collection, consolidation, and basic interpretation of project and operational data for reporting purposes.
- Help prepare status updates, reports, and meeting materials for project teams and stakeholders.
- Capture meeting actions, risks, issues, and dependencies, and support follow‑up with relevant owners.
- Log and track requests, issues, or queries using Monday.com and Freshdesk (Synergy), ensuring information is accurate and up to date.
- Assist with organising meetings, including scheduling, agendas, minutes, and action tracking.
- Support project manager (and team leads) with general administration and coordination across multiple initiatives, where required.
- Contribute ideas for improving project processes, templates, and ways of working.
- Participate in project reviews and retrospectives to learn from outcomes and feedback.
Qualifications
Qualifications and Experience
- Have or be in the process of completing a relevant qualification (e.g. Project Management or a related field).
- A genuine interest in project management, technology, data, and reporting.
- Formal project management experience is advantageous.
- Exposure to coordination, administration, reporting, analytics, or team‑based environments will be advantageous.
- Comfortable working with systems, spreadsheets, and digital tools.
Skills
- Good Microsoft Office skills, particularly Excel.
- Ability to work with data, trackers, and reports with accuracy and care.
- Excellent organisational and time‑management skills.
- Strong written and verbal communication skills.
- Keen ability to manage multiple tasks and shifting priorities with guidance.
- Attention to detail and a structured approach to work.
- Willingness to learn new tools, systems, and project management practices.
- Basic awareness of project concepts (tasks, timelines, risks, dependencies) or eagerness to develop this understanding.
Behaviours
- Shows responsibility and follow‑through: Takes ownership of assigned tasks, follows through on commitments, completes work on time and asks for guidance when unsure.
- Supports the smooth running of projects by keeping trackers, plans, and reports accurate and up to date.
- Able to manage complexity: Learns to organise multiple tasks and priorities, building confidence in managing competing demands.
- Confident with data: Collects and consolidates project data, developing the ability to understand progress, risks, and trends.
- Adapts positively to change, adjusting tasks and plans as project needs evolve.
- Constructive approach to challenges: Raises issues early and contributes constructively to problem‑solving discussions.
- Maintains a professional and positive approach during busy periods and learns from feedback. Shows resilience and professionalism in the face of change.
- Communicates updates, questions, and actions clearly and respectfully with team members and stakeholders.
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
- Remain in sync with the latest fashion trends
Qualifications:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
Skills:
- Have an interest in fashion
- Good administration ability.
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- Be able to work under pressure.
- Be available to work shifts.
- Able communicate in a professional manner.
- The ability to plan and organised.
- An independent operator
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
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Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Achievement of all store turnover, new accounts & rewards
- Providing excellent customer service
- Stock management
- Daily stock counts
- Visual merchandising
- Execution of administrative tasks
Qualifications:
- Beauty related qualification desirable
- 2-3 years retail experience
- 1-2 years cosmetics experience
Skills:
- Excellent selling skills
- Strong interest in retail and the cosmetic field in particular
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Planning & Organising
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Method of Application
Use the link(s) below to apply on company website.
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