Job Description
POSITION PURPOSE
- Responsible for cleaning and maintaining the building, equipment, fixtures, and furnishings. Performs routine cleaning including vacuuming, sweeping, and mopping floors; dusting; washing walls, doors, and windows; and emptying trash. Assists service personnel as needed.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective performance of assigned cleaning functions.
- General Area cleaning
- Dusting
- Polishing of furniture
- Sweeping
- Vacuuming
- Washing of internal windows
- Sanitising all office areas
- Cleaning of equipment and materials
- Bathrooms cleaning, Floor cleaning and replenishing
- Lightly ceiling dusting
- Sweeping Parking areas
- General Carpet cleaning
- Passages
- Meeting Rooms
- Managing of consumables stock; ablution and kitchens
- Sweeping, mopping outside building main entrance & patios (tiled areas)
- Cleaning of garden furniture
- Paved areas which staff use as eating places.
- Internal & external stairways of relevant buildings to be swept and mopped
- Office waste management - sorting & send for recycling
- u. Circle outside canteen, sweeping, mopping of paving & wiping furniture and opening and closing of garden umbrellas.
- Sweeping of marketing material stores and others
- Any additional adhoc work should the need arise
.Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with Company personnel, management, and service providers.
- Assists Company personnel and service providers as needed.
- Keeps management informed of area activities, any significant problems, and cleaning concerns.
Assumes responsibility for maintaining courteous, professional relations with clients and the general public.
Assumes responsibility for related duties as required or assigned.
- Performs miscellaneous cleaning and specially requested tasks as assigned.
- Maintains facility security.
PERFORMANCE MEASUREMENTS
- Building facilities and equipment are clean, neat, and well maintained.
- Cleaning functions are safely and timely completed in accordance with established standards, schedules, and procedures.
- Cleaning needs and problems are promptly identified and resolved or reported.
- Cleaning functions are well coordinated with Company operations. Assistance is provided to other personnel as needed.
- Management is appropriately informed of area activities and of any significant problems.
- Effective, courteous relations exist with Company visitors, vendors, and clients.
EDUCATION/CERTIFICATION:
REQUIRED KNOWLEDGE:
- Knowledge of basic cleaning techniques and cleaning procedures.
- Understanding of related safety and OSHA requirements.
EXPERIENCE REQUIRED:
- Previous cleaning/janitorial experience helpful.
SKILLS/ABILITIES:
- Attentive to detail.
- Able to follow directions and work well independently.
- Ability to work weekends and evenings.
- Able to use basic cleaning tools, including vacuums, mops, brooms, etc.
Closing Date 29 August 2025
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Job Description
PURPOSE OF THE ROLE:
- A self-motivated, customer service orientated cleaning supervisor required to manage a team of commercial cleaners and general workers.
KEY PERFORMANCE AREAS
Supervisory / Leadership / Managerial Complexity:
- Directing, guiding, motivating and influencing all cleaners, general workers to enable effective service delivery.
- Advise Managers, who will be responsible for day-to-day management of Cleaning and Hygiene at the respective sites.
- Employee relations and collaborative teamwork
- Contribute as part of the BSS Team
Role Complexity:
- High standards of service delivery at all levels.
- Investigate, propose and implement innovative and quality Cleaning and Hygiene solutions.
- Ensure the implementation of, policies and procedures.
Responsibility towards:
- Direct reports, Contracts Manager
- Matrix reports, Executives and Managers
- Key customers, All.
- Key suppliers, Outsource Soft Services Vendors
- Relations, All suppliers, contracted consulting companies, all internal clients
EDUCATION:
EXPERIENCE:
- 3-5 years' experience in a major corporate environment in the cleaning and hygiene field
KNOWLEDGE:
- Risk Management
- ISO 9001
- SHE Management
- Computer literacy
SKILLS:
- Problem solving and feedback Skills
- Communication
- People management
- Conflict resolution
- Time management, specifically the ability to prioritise
- Proactive planning
BEHAVIOURAL QUALITIES:
- Service orientated
- Patience
- Team player
- Ability to handle stress
- Ability to handle fast pace and rapid change
- Consultative approach
- Self-starter
WORKING CONDITIONS:
- Should there be the requirement, the ability to work long hours under constant work pressure.
- Ability to travel to regions and at times with short notice. ( Stay away from home )
- There may be a requirement on occasion to work weekends.
Closing Date 29 August 2025
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Job Description
POSITION PURPOSE
- Accountable for end-to-end governance, delivery, commercial control, and continuous improvement of the Artscape Theatre Centre and Décor Studio cleaning contract over the 36-month term.
- Ensure compliance with Artscape’s scope, SABS/SANS and OHS Act requirements, mandatory certifications (ISO/IICRC/CRI), and event-driven service windows (evenings/weekends), delivering an “always-neat” front-of-house and back-of-house standard.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the effective performance of assigned contract management functions.
- Translate Artscape’s specifications and frequency schedules into executable work plans by zone/surface; maintain a live Contract Management Plan (scope register, service schedules, risk register, change log, communication plan).
- Plan rosters and resources to match show calendars; ensure no service gaps at day-to-afternoon changeovers; guarantee rapid turnarounds between performances.
- Enforce safe methods in public areas; ensure correct signage, SABS-compliant equipment, and OHS Act compliance; maintain MSDS, method statements, equipment registers, and PAT/maintenance records.
- Manage hygiene assets, machinery uptime, consumable controls, and environmental stewardship; select products/methods that protect surfaces and warranties.
- Oversee specialist sub-contractors (window cycles, external paving cleans, carpet restoration) to warranty standards; verify completion and quality outcomes.
Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with Company personnel, management, client, and service providers.
- Chair weekly operations reviews; attend monthly client performance meetings; conduct regular after-hours site visits; maintain documented supervisory audits.
- Maintain a complaints register; ensure checks daily, response within 24 hours and resolution within 48 hours; log all outcomes with the client representative.
- Submit monthly reports including environmental performance, H&S, quality/SLA and workforce metrics.
Assumes responsibility for maintaining courteous, professional relations with clients and the general public.
- Act as single point of accountability; ensure front-of-house readiness for opening nights and events; coordinate with FOH teams to minimize disruption.
Assumes responsibility for related duties as required or assigned.
- Ensure provision and upkeep of all required equipment, SABS-approved chemicals, uniforms, and staffing as mandated; arrange additional resources for special functions as required.
- Maintain contract documentation, version control, and audit trails; support tender/contractual obligations and change control in line with Artscape instructions.
PERFORMANCE MEASUREMENTS
- Readiness & Quality: % of venues signed show-ready pre-doors; audit scores by zone/surface; adherence to schedules and frequencies.
- Service Continuity: No coverage gaps at shift change; on-time venue resets between shows.
- H&S/Compliance: Zero reportable incidents; full OHS Act and SABS equipment compliance; current MSDS/method statements.
- Client Engagement: Monthly meetings held; after-hours inspections recorded; complaints closed within 48 hours.
- Environmental & Asset Care: Use of environmentally sensitive products; no surface damage; warranty- compliant methods.
EDUCATION/CERTIFICATION:
- Diploma/degree in facilities/operations/business management (or equivalent experience).
- Beneficial: iso 9001 exposure; iicrc/cri awareness for carpet care; ohs training.
REQUIRED KNOWLEDGE:
- Artscape scope, frequency standards, and event-driven service windows; sabs/sans equipment standards; ohs act 85 of 1993 requirements; complaints register and reporting expectations.
EXPERIENCE REQUIRED:
- 5–8+ years’ contract management in soft services for high-footfall venues (theatres, airports, convention centres, stadia, hospitals or similar).
- Demonstrable sub-contractor oversight and event-schedule roster planning.
SKILLS/ABILITIES:
- Client stewardship; data-driven performance management; risk and change control.
- Leadership of multi-shift teams; strong written reporting and dashboarding.
- Ability to work evenings/weekends and conduct after-hours site visits as required.
Closing Date 29 August 2025
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