Hot Jobs at Cape Union Mart

Duties and Responsibilities: 

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement. 

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.
   

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Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
   

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

• Our ideal candidate should possess strong analytical, logical reasoning and numerical abilities. The successful candidate will have the ability to align with the company vision, be self-motivated and actively involved in the planning process in the applicable area of responsibility. In addition, the successful candidate should have the high energy levels, resilience and confidence required for this fast-paced, exciting and dynamic retail environment

Duties and Responsibilities:

• Contribute to achieving Turnover, GP & Stock budgets and other KPI’s.
• Post Seasonal analysis, Strategic Planning, Replenishment Planning, Range & Assortment Planning.
• Budgeting and forecasting in order to maximize sales and profitability.
• Stock control and distribution whereby you ensure that the product assortments, volumes and store & product attributes are maximized.
• Raising of orders and submitting consolidations
• Liaising effectively with stores, suppliers, customers, shipping and marketing

Knowledge, Experience & Qualifications Required

• Min of 5 years’ experience as a Merchandise Planner
• Previous experience in retail merchandise planning or an area with replenishment is necessary
• Matric & Graduate qualification in a related field
• Microsoft Office proficiency
• Reporting systems
• Proficiency in Enterprise Planning

Job Related Competencies

• A passion for keeping up to date with product trends
• Good articulation with excellent English written & verbal communication skills
• Sound numerical, analytical thinking & logical problem-solving skills
• Strong merchant, trader and commercial mentality
• A Team Collaborator with strong strategic and forward thinking
• Strong planning, organizing, administrating and coordinating skills
• Ability to work independently, self-lead and use initiative
• Methodical, detail-orientated and accurate
• Deadline and outcomes focused
• Resilient and tenacious in a pressurized, fast-paced and ever-changing environment
• Ability to resolve conflict
• Ability to build and maintain relationships with all levels of the organization
• An eagerness to learn
   

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• An opportunity has become available in our Outdoor Merchandise Team for a confident, energetic, and resilient Senior Merchandise Planner who can think laterally and who has the strong analytical, logical reasoning and numerical abilities required to oversee the merchandise planning for department allocated.
• Our ideal candidate is a self‑motivated Senior Merchandise Planner who aligns with the company vision and takes ownership of the end‑to‑end merchandise planning process within their area of responsibility. The role requires high energy, resilience and agility to succeed in a fast‑paced and dynamic retail environment.

Duties and Responsibilities

• Own and manage seasonal and in‑season merchandise financial plans (sales, margin, markdowns, stock and turn) at department and category level
• Develop and regularly review budgets, forecasts and Open‑to‑Buy (OTB) using historical performance, trend analysis and trading insights
• Drive assortment, range and size‑curve planning aligned to store clusters, customer demographics and channel requirements
• Actively manage in‑season trading, identifying risks and opportunities and implementing timely corrective actions such as markdowns, re‑phasing and stock transfers
• Control inventory levels in line with plans to maximise profitability and achieve financial and stock KPIs.
• Manage replenishment lines to ensure optimal availability and sell‑through
• Deliver and implement post‑season analysis, translating insights into actionable improvements for future seasons
• Drive departmental strategy execution in collaboration with Buying, Allocation and cross‑functional teams
• Partner effectively with Stores, Supply Chain, IT, Marketing and Ecommerce to ensure accurate and on‑time execution
• Support, guide and mentor the departmental allocator / junior planners, ensuring accurate stock allocation and strong administrative discipline
• Maintain accurate planning data and reporting within merchandise planning systems and advanced Excel models

Experience & Qualifications

• Tertiary qualification in BCom, Economics, Supply Chain or a related field
• 5+ years’ experience in Retail Merchandise Planning
• Microsoft Office proficiency with advanced excel experience is essential
• Working knowledge of merchandise planning and reporting systems
• Proven experience within a retail environment 

Competencies Required

• Strong commercial and trader mindset, with the ability to convert insights into action
• Advanced analytical and problem‑solving skills
• Excellent written and verbal communication skills
• Sound numerical and logical thinking to support effective decision‑making
• Strong planning, organising and coordination skills
• Ability to work independently while collaborating effectively within a team
• Detail‑orientated with a methodical and accurate approach
• Ability to prioritise and perform under pressure
• Resilient and adaptable in a fast‑changing environment
• Strong stakeholder management and relationship‑building skills
• Natural coach and mentor with influencing ability
• Alignment with values of Trust, Innovation and Passion

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Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

• We are looking for a detail-oriented and analytical Remuneration, Benefits & Employment Equity Analyst to join our Human Capital team.
• This role plays a key part in supporting the Human Capital Executive through high-quality reporting, analysis, and governance across remuneration, benefits, and employment equity practices. While not accountable for strategy ownership, this role provides the insight, data, and coordination that enable informed decision-making at Executive level.

Your impact

You will contribute to the effectiveness of our reward and compliance practices by:

• Supporting remuneration processes through benchmarking, job evaluation inputs, and salary review analytics
• Producing accurate, insight-driven reporting to inform decision-making across the business
• Coordinating benefits administration oversight through engagement with brokers and service providers
• Ensuring strong data integrity, compliance, and governance across reward and employment equity processes
• Enabling the Human Capital Executive with clear, decision-ready reporting and analysis
   

What you’ll be responsible for

Remuneration & Reward

• Conduct benchmarking and market analysis (including RemChannel)
• Support job evaluation processes and grading consistency
• Prepare salary review models, data analysis, and reporting
• Produce remuneration insights to support business decisions

Benefits

• Liaise with brokers and third-party providers on medical aid, pension, and risk benefits
• Monitor benefit utilisation, cost trends, and service delivery
• Support benefit reviews, renewals, and employee queries
• Work closely with the Benefits Administrator to ensure smooth operational delivery

Employment Equity & Compliance

• Support EE reporting, submissions, and compliance processes
• Maintain data accuracy and integrity for statutory reporting
• Assist with tracking EE plans and progress against targets
• Contribute to audit and governance requirements

Reporting & Analysis

• Prepare executive-level reports and dashboards across remuneration, benefits, and EE
• Analyse trends and translate data into actionable insights
• Support board, committee, and audit reporting requirements

Governance & Process Support

• Maintain and update reward-related policies and procedures
• Support compliance with relevant legislation and regulatory requirements
• Identify opportunities to improve processes and reporting efficiency

What you’ll bring

• A relevant degree (BCom HR, Finance, or similar)
• 3–5 years’ experience in remuneration, rewards, or people analytics
• Strong experience in:
• Benchmarking (RemChannel preferred)
• Data analysis and reporting
• Excel (advanced level)
• Exposure to benefits administration and working with external providers
• Understanding of employment equity and compliance requirements (advantageous)
• Strong attention to detail, with a high level of accuracy and integrity
• The ability to translate complex data into clear, practical insights

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Job Description
Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:  

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement. 

Essential:

• Matric or Equivalent
• Up to 6 months retail experience 

Special conditions of employment: 

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous: 

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
   

go to method of application »

Job Description
Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Minimum requirements:

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural requirements:

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership
   

go to method of application »

Job Purpose

• The Account Manager: Performance is responsible for driving digital revenue growth, site traffic and return on marketing investment across paid media, CRM and performance channels for the Cape Union Mart portfolio.
• This role translates strategy into commercially accountable execution, working closely with the performance agency, eCommerce team and internal stakeholders to optimise revenue contribution and conversion performance.
• This is a revenue-driving role with clear commercial accountability.

Key Responsibilities:

Paid Media Strategy & Execution

• Translate digital strategy into clear paid media briefs and execution plans.
• Oversee performance across paid social, paid search, display, retargeting and affiliate channels.
• Ensure campaign phasing aligns with trading priorities, stock depth and seasonal focus.
• Drive structured creative testing and optimisation frameworks.

CRM & Retention Marketing

• Own strategy and execution across Email, SMS and WhatsApp channels.
• Develop segmentation, automation and personalisation strategies.
• Implement lifecycle journeys (abandoned cart, win back, post-purchase etc.).
• Track revenue contribution per CRM channel.

Performance Analytics & Optimisation

• Monitor daily, weekly and monthly KPIs including ROAS, CPA, CVR, traffic, AOV and revenue.
• Lead A/B testing across creative, messaging and landing pages.
• Ensure accurate campaign tracking (UTMs, pixels, GA4 governance).
• Analyse conversion funnels and recommend optimisation improvements.

eCommerce Collaboration

• Partner closely with eCommerce and merchandise teams to align paid strategy with stock and trading priorities.
• Review customer behaviour, sales data and on-site performance.
• Recommend landing page and merchandising improvements to improve conversion.

Reporting & Commercial Insights

• Deliver weekly performance dashboards and monthly deep-dive reports.
• Translate performance data into actionable commercial recommendations.
• Present quarterly optimisation plans aligned to revenue growth targets.

Budget Management

• Manage digital performance budgets.
• Monitor spend vs revenue contribution.
• Optimise efficiency and return on investment.

Key Performance Indicators (KPIs)

• Digital revenue growth
• ROAS
• Conversion rate
• Cost per acquisition
• CRM revenue contribution
• Traffic growth
• Budget efficiency

Requirements:

• A relevant undergraduate diploma or degree in Marketing, Digital Marketing, or a related field.
• Minimum of 2 years’ experience in a digital role, with a strong focus on digital performance, analytics, and measurable results.
• Strong numerical and analytical capability, with a performance-driven mindset rather than a purely creative focus.
• Strong paid media and CRM experience in retail or eCommerce.
• Advanced understanding of digital analytics and attribution models.
• Commercial mindset with strong numerical capability.
• Experience managing agencies and cross-functional teams.
   

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Role Purpose

• The PR & Events Officer is the brand custodian for Cape Union Mart, responsible for shaping, protecting, and enhancing the brand’s public image. This role leads the development and execution of an integrated PR and events strategy aligned to the brand’s strategic marketing objectives.
• Working closely with internal teams, agencies, media, and partners, the role drives positive brand perception, strengthens stakeholder relationships, and delivers meaningful brand experiences that attract, inform, and retain customers.

KEY RESPONSIBILITIES

PR & Strategy

• Develop and execute the annual PR and events strategy aligned to brand and marketing objectives, including timelines and budget management.
• Support and enhance quarterly brand and product strategies through targeted PR initiatives.
• Educate consumers, media, and influencers on seasonal launches, new products, key campaigns, and brand initiatives.
• Write, coordinate, and distribute press releases and brand communications.
• Define KPIs and success metrics per PR project and track performance.
• Compile and manage monthly and annual PR reporting, leveraging tools such as Meltwater for coverage and sentiment analysis.

Media, Influencer & Stakeholder Relations

• Build, manage, and maintain strong relationships with media, content creators, influencers, and key stakeholders.
• Develop and implement a brand friend and influencer marketing strategy across the portfolio.
• Manage media, influencer, and content creator event strategy, planning, and execution.
• Oversee strategic gifting and press drop initiatives.
• Handle and source trade exchange opportunities and evaluate value-adding sponsorships.

Events & Activations

• Conceptualise, plan, and deliver brand-led events and consumer activations in-store and at external venues.
• Lead event concepts and end-to-end execution, including logistics, suppliers, and partners.
• Support new store openings with PR, media engagement, and activation elements.

Digital PR & Content

• Drive digital PR content creation across social media, website, and email channels in collaboration with content creators and influencers.
• Plan and manage content days, including concept development, briefing, and execution.
• Source and implement strategic digital PR opportunities such as giveaways, Instagram Lives, takeovers, and collaborations.

Collaboration & Governance

• Liaise with and manage external PR agencies and suppliers to ensure alignment with brand standards and objectives.
• Partner closely with internal stakeholders including Marketing, Creative, Merchandising, Operations, and General Managers to manage expectations and ensure cohesive delivery.
• Compile and manage the PR annual and monthly calendars.
• Compile and manage the PR monthly, quarterly / campaign and annual reporting.
• Manage monthly PR budgets and track spend against deliverables.

Key Outcomes

• Strong, consistent brand presence across earned, owned, and experiential channels
• Positive media coverage and sentiment aligned to brand objectives
• High-impact brand events and activations that enhance customer experience
• Effective influencer and partner collaborations that drive relevance and reach

Requirements:

• Minimum of 2 years’ experience in a combined PR and Events role, with exposure to both public relations and event coordination responsibilities.
• A relevant undergraduate diploma or degree in Marketing, Digital Marketing, or a related field.

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)