Hot Jobs at Cashbuild

Description:

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Merchandising Standards
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Housekeeping
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) Requirements
• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Manage Stock Loss
• Report damaged stock within area of responsibility to Store Manager
• Drive for results
• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments
• Solve Problems
• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly
• using relevant information available in own department and operational work environment to resolve problems
• Make Decisions
• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Plan
• Plans within framework of operationally/department policies and procedures
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
• Collaborate
• Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues
• Able to deal with daily conflict situations effectively
• Communicate
• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders "
   

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement:

• Grade 12 with at least 2 (two) years retail management experience
• Valid Drivers license
• Valid ID or valid work permit (local)
• Must have strong accounting skills
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Must have own transport and cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
• Must have strong Human Resources skills

Date Approved:

• Assist the Store Manager to make immediate action on any non-compliance once identified
• Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items
• Strategic Management
• Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time
• Grow and Protect Market Share
• Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
• Assist the Store Manager to achieve sales budgets and growth objectives by Category
• Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)
• Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
• Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market
• Customer Service
• Assist the Store Manager with implementing and monitoring the Customer Service strategy
• Assist the Store Manager to maintain Customer Audits above 95%
• Assist the Store Manager with a reliable, prompt Customer Delivery Service
• Assist the Store Manager to grow and maintain VIC client base
• Assist the Store Manager to achieve Transaction budgets
• Assist the Store Manager to recommend Range improvements to suite the market
• Assist the Store Manager to take action on Customer Surveys (implement action plans when required)
• Asset Control: Stock
• Assist the Store Manager to manage and control shrinkage within the Store
• Assist the Store Manager to manage the PIC process
• Assist the Store Manager to manage Wall to wall Stock take
• Assist the Store Manager to manage and control stock movement inside the store
• End Control
• IBT’s
• Customer Returns
• Receiving
• Assist the Store Manager to analyze security requirements and implement changes.
• Assist the Store Manager to manage and maintain physical measures
• Asset Control: Cash
• Assist the Store Manager to manage Debtors and RD Cheques within the Store
• Assist the Store Manager to manage Petty Cash
• Assist the Store Manager to manage daily Banking
• Assist the Store Manager to manage Shorts and overs
• Assist the Store Manager to manage Cheques and Credit Cards
• Asset Control: Fixed Assets
• Assist the Store Manager to maintenance and protection of racking and displays
• Assist the Store Manager to maintenance and protection of signage (internal & external)
• Assist the Store Manager to maintenance of forklift and generator
• Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems
• Assist the Store Manager to maintenance and protection of the Safe
• Human Resource Management
• Assist the Store Manager to recruit and Induct all Employees
• Assist the Store Manager to ensure Training & Development are in place for the Store
• Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store
• Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks
• Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee
• Assist the Store Manager to manage Employee Relations
• Store Safety (OHSA) Standards
• · Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure Checklists complete
• Appointment of Safety Reps as per OHSA Act
• Report Incidents
• Assist the Store Manager to record all incidents
• Store Trading Standards
• Assist the Store Manager to maintain Housekeeping standards
• Assist the Store Manager to manage Merchandising standards
• Assist the Store Manager to implement and maintain the correct Planograms
• Assist the Store Manager to maintain Yard and Parking Areas
• Profitability
• Assist the Store Manager to achieve operating income budget
• Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets
• CB Way
• Assist the Store Manager to achieve the Audit Benchmark - Monitor adherence of Company standard compliance in Store (Internal Audit Results)
• Assist the Store Manager to implement and maintain controls and disciplines
• Assist the Store Manager to implement Corrective Action Plans where necessary
• Leads with Vision
• Establishes a clear and compelling outcomes for area of responsibility
• Develops appropriate action plans in order to achieve established outcomes
• Ensures that employees understand their role towards the achievement of the departments outcomes
• Motivates employees to achieve the established outcomes
• Proactively identifies and addresses issues and risks within own department that may impede the delivery of the departments outcomes
• Provide Direction
• Develops operational plans to enable the achievement of set objectives
• Ensures adherence to policies and procedures within area of responsibility
• Sets example as a driver of company values and motivate and support employees in department so that others can buy into vision, mission and values"
• Drive for results
• Constantly looks for and acts on opportunities to improve department performance
• Works to exceed goals set by others
• Develops stretching goals for self and department, working consistently and tenaciously to meet these
• Implements clear control mechanisms to measure results against department performance objectives
• Identifies barriers to performance and persists in overcoming them
• Assists team members in achieving their goals
• Proactively anticipates and acts on trends and evolving needs"
• Think Strategically
• Identifies gaps or potential inconsistencies in business results, performance data, processes or systems by recognising patterns in information
• Prepares contingency plans for identified problems and situations that might occur
• Proactively take considered action to ensure that a current problem which could be ignored in the short term does not escalate
• Solve Problems
• Proactively identifies problems and seeks root cause
• Analyses information objectively and thoroughly and identify gaps or potential inconsistencies in operational results, performance data, processes or systems by recognising patterns in information when solving problems
• Develops and implement appropriate action plans breaking complex tasks into manageable parts
• Make Decisions
• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Stands by own beliefs and decisions with self confidence
• Plan
• Establishes priorities, operational plans that ensure the best utilisation of resources in area of responsibility
• Takes into account consequences of planning on area of responsibility with regards to organisational processes, budgets, resource- availability and the external environment
• Empower
• Mentors and coach subordinates in department by devoting significant time to provision of one-on-one coaching and support to others
• Works with subordinates to create individual development plans that are clearly linked to business, team, and individual needs and goals
• Delegates to individuals at the appropriate level
• Manage Performance
• Follows through on commitments made and deliver on them to achieve set objectives and targets
• Takes accountability for own and or subordinates actions and implements corrective action where required
• Defines clear and stretching department goals and standards in line with strategic initiatives and objectives
• Implements and manages appropriate control mechanisms to ensure department objectives are achieved
• Uses appropriate behavioural skills to resolve operational performance problems
• Acts as a role model and motivates others to achieve the highest standards of quality and efficiency
• Determines employees’ strengths and weaknesses relative to demonstrated behaviours and job requirements and implement appropriate development plans
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger "
• Innovate
• Generate unique alternatives, options or solutions to problems
• Manage Change
• Manages planned changes that may be brought about as a result of internal and or external circumstances
• Ensures that the department responds to the changing environment and stakeholders needs and expectations"
• Influence
• Persuades, convinces and influence others towards point of view as leader of the department by being aware of self ,others and context
• Displays appropriate, written presentation and oral communication aligned to audience requirements
• Projects credibility and confidence even when faced with obstacles
• Assert Authority
• Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
• Asserts self during interpersonal situations
• Maintains and projects confidence, even in adverse circumstances
• Makes a positive personal impact that is clear and concise for the audience
• Facilitates open, direct two way communication
• Expresses disagreement with peers or more senior colleagues, tactfully and appropriately
• Collaborate
• Recognises conflict among team members and deal with it effectively
• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding
• Communicate
• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns
• Recognises and proactively deal with situations with potential for miscommunication leading to damaged relationships
   

go to method of application »

Description:

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Merchandising Standards
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Housekeeping
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) Requirements
• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Manage Stock Loss
• Report damaged stock within area of responsibility to Store Manager
• Drive for results
• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments
• Solve Problems
• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly
• using relevant information available in own department and operational work environment to resolve problems
• Make Decisions
• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Plan
• Plans within framework of operationally/department policies and procedures
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
• Collaborate
• Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues
• Able to deal with daily conflict situations effectively
• Communicate
• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders "

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.

Requirements:

• Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
• Must have well developed business acumen
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Own transport is preferable with valid drivers licence
• Must have own cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
• Must have strong Human Resources Management skills
• Attention to detail

Strategic Management

• Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives
• Grow and Protect Market Share
• Grow transactions, sales and market share in store as defined in the budget
• Achieve sales budgets and growth objectives
• Manage and promote the customer loyalty programmes and 3rd party credit
• Develop action plans to protect the markets where competitors are entering the markets.
• Ensure Store Business plans are implemented and updated when required
• Customer Service
• Manage the implementation and monitoring of the Customer Service strategy in the store
• Ensure an effective Delivery Service is maintained within the store as per company policy
• Grow and maintain VIC and charge card client base
• Recommend Range improvements to suite the market
• Asset Control
• Manage and control shrinkage within the Store as per policy
• Protect Assets (Cash, Stock and Fixed)
• Managing Debtors within the Store
• Analyze security requirements and recommend changes in the Store.
• Ensure physical security measures in the store are implemented and maintained.
• Business Trade Licenses (Countries)
• Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable
• Human Resource Management
• Manage manpower requirements in line with the Company and Division strategy
• Ensure Succession Planning & Career pathing is in place within the store
• Ensure open communication / relations with the Store Employee Forum and staff.
• Ensure training & Development is in place for the store.
• Manage Employee Relations within the store
• Maintaining Store Standards
• Conduct daily floor walks
• Ensure implementation of agreed Action Plans (PIP’s) where necessary
• Monitor adherence of Company standard compliance in the Store
• Ensure maintenance of housekeeping standards
• Ensure merchandising policies and standards are adhered to
• Ensure ready for business is implemented within the stores
• Ensure lighting, store and racking is maintained in good condition
• Stock Management
• Ensure stock is ordered and received as per policy
• Ensure that damage stock is cleared as per policy
• Implement Obsolete / deranged stock action plans as per policy
• Manage the slow moving stock as per policy
• Implement excess stock action plans as per policy
• Store Safety (OHSA) Standards
• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure all required checklists are completed
• Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation
• Investigate, report and manage OHSA Incidents
• Expense management
• Manage the Store to the Financial Model and benchmarks
• Maintenance of expenses in line with budget within the store
• Insurance Claims Administration
• Report all incidents to the relevant insurer.
• Liaison with relevant insurer on the claim particulars and validity of the claim
• Submission of documentation to the relevant insurer.
• Management of CB Way
• Implement and maintain controls and disciplines as per the CB Way
• Lead with Vision
• Establishes a clear and compelling outcomes for area of responsibility
• Develops appropriate action plans in order to achieve established outcomes
• Ensures that employees understand their role towards the achievement of the department’s outcomes
• Motivates employees to achieve the established outcomes
• Proactively identifies and addresses issues and risks within own department that may impede the delivery of the department’s outcomes
• Provide Direction
• Develops operational plans to enable the achievement of set objectives
• Ensures adherence to policies and procedures within area of responsibility
• Sets example as a driver of company values and motivate and support employees in department so that others can buy into vision, mission and values"
• Drive for results
• Constantly looks for and acts on opportunities to improve department performance
• Works to exceed goals set by others
• Develops stretching goals for self and department, working consistently and tenaciously to meet these
• Implements clear control mechanisms to measure results against department performance objectives
• Identifies barriers to performance and persists in overcoming them
• Assists team members in achieving their goals
• Proactively anticipates and acts on trends and evolving needs"
• Think Strategically
• Identifies gaps or potential inconsistencies in business results, performance data, processes or systems by recognising patterns in information
• Prepares contingency plans for identified problems and situations that might occur
• Proactively take considered action to ensure that a current problem which could be ignored in the short term does not escalate
• Solve Problems
• Proactively identifies problems and seeks root cause
• Analyses information objectively and thoroughly and identify gaps or potential inconsistencies in operational results, performance data, processes or systems by recognising patterns in information when solving problems
• Develops and implement appropriate action plans breaking complex tasks into manageable parts
• Make Decisions
• Makes decisions within framework of company policies and within set time lines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Stands by own beliefs and decisions with self confidence
• Plan
• Establishes priorities, operational plans that ensure the best utilisation of resources in area of responsibility
• Takes into account consequences of planning on area of responsibility with regards to organisational processes, budgets, resource- availability and the external environment
• Empower
• Mentors and coach subordinates in department by devoting significant time to provision of one-on-one coaching and support to others
• Works with subordinates to create individual development plans that are clearly linked to business, team, and individual needs and goals
• Delegates to individuals at the appropriate level
• Manage Performance
• Follows through on commitments made and deliver on them to achieve set objectives and targets
• Takes accountability for own and or subordinates actions and implements corrective action where required
• Defines clear and stretching department goals and standards in line with strategic initiatives and objectives
• Implements and manages appropriate control mechanisms to ensure department objectives are achieved
• Uses appropriate behavioural skills to resolve operational performance problems
• Acts as a role model and motivates others to achieve the highest standards of quality and efficiency
• Determines employees’ strengths and weaknesses relative to demonstrated behaviours and job requirements and implement appropriate development plans
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger "
• Innovate
• Generate unique alternatives, options or solutions to problems
• Manage Change
• Manages planned changes that may be brought about as a result of internal and or external circumstances
• Ensures that the department responds to the changing environment and stakeholders needs and expectations"
• Influence
• Persuades, convinces and influence others towards point of view as leader of the department by being aware of self ,others and context
• Displays appropriate, written presentation and oral communication aligned to audience requirements
• Projects credibility and confidence even when faced with obstacles
• Assert Authority
• Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
• Asserts self during interpersonal situations
• Maintains and projects confidence, even in adverse circumstances
• Makes a positive personal impact that is clear and concise for the audience
• Facilitates open, direct two-way communication
• Expresses disagreement with peers or more senior colleagues, tactfully and appropriately
• Collaborate
• Recognises conflict among team members and deal with it effectively
• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding
• Communicate
• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns
• Recognises and proactively deal with situations with potential for miscommunication leading to damaged relationships
   

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.

Requirements:

• Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
• Must have well developed business acumen
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Own transport is preferable with valid drivers licence
• Must have own cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
• Must have strong Human Resources Management skills
• Attention to detail

Strategic Management

• Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives
• Grow and Protect Market Share
• Grow transactions, sales and market share in store as defined in the budget
• Achieve sales budgets and growth objectives
• Manage and promote the customer loyalty programmes and 3rd party credit
• Develop action plans to protect the markets where competitors are entering the markets.
• Ensure Store Business plans are implemented and updated when required
• Customer Service
• Manage the implementation and monitoring of the Customer Service strategy in the store
• Ensure an effective Delivery Service is maintained within the store as per company policy
• Grow and maintain VIC and charge card client base
• Recommend Range improvements to suite the market
• Asset Control
• Manage and control shrinkage within the Store as per policy
• Protect Assets (Cash, Stock and Fixed)
• Managing Debtors within the Store
• Analyze security requirements and recommend changes in the Store.
• Ensure physical security measures in the store are implemented and maintained.
• Business Trade Licenses (Countries)
• Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable
• Human Resource Management
• Manage manpower requirements in line with the Company and Division strategy
• Ensure Succession Planning & Career pathing is in place within the store
• Ensure open communication / relations with the Store Employee Forum and staff.
• Ensure training & Development is in place for the store.
• Manage Employee Relations within the store
• Maintaining Store Standards
• Conduct daily floor walks
• Ensure implementation of agreed Action Plans (PIP’s) where necessary
• Monitor adherence of Company standard compliance in the Store
• Ensure maintenance of housekeeping standards
• Ensure merchandising policies and standards are adhered to
• Ensure ready for business is implemented within the stores
• Ensure lighting, store and racking is maintained in good condition
• Stock Management
• Ensure stock is ordered and received as per policy
• Ensure that damage stock is cleared as per policy
• Implement Obsolete / deranged stock action plans as per policy
• Manage the slow moving stock as per policy
• Implement excess stock action plans as per policy
• Store Safety (OHSA) Standards
• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure all required checklists are completed
• Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation
• Investigate, report and manage OHSA Incidents
• Expense management
• Manage the Store to the Financial Model and benchmarks
• Maintenance of expenses in line with budget within the store
• Insurance Claims Administration
• Report all incidents to the relevant insurer.
• Liaison with relevant insurer on the claim particulars and validity of the claim
• Submission of documentation to the relevant insurer.
• Management of CB Way
• Implement and maintain controls and disciplines as per the CB Way
• Lead with Vision
• Establishes a clear and compelling outcomes for area of responsibility
• Develops appropriate action plans in order to achieve established outcomes
• Ensures that employees understand their role towards the achievement of the department’s outcomes
• Motivates employees to achieve the established outcomes
• Proactively identifies and addresses issues and risks within own department that may impede the delivery of the department’s outcomes
• Provide Direction
• Develops operational plans to enable the achievement of set objectives
• Ensures adherence to policies and procedures within area of responsibility
• Sets example as a driver of company values and motivate and support employees in department so that others can buy into vision, mission and values"
• Drive for results
• Constantly looks for and acts on opportunities to improve department performance
• Works to exceed goals set by others
• Develops stretching goals for self and department, working consistently and tenaciously to meet these
• Implements clear control mechanisms to measure results against department performance objectives
• Identifies barriers to performance and persists in overcoming them
• Assists team members in achieving their goals
• Proactively anticipates and acts on trends and evolving needs"
• Think Strategically
• Identifies gaps or potential inconsistencies in business results, performance data, processes or systems by recognising patterns in information
• Prepares contingency plans for identified problems and situations that might occur
• Proactively take considered action to ensure that a current problem which could be ignored in the short term does not escalate
• Solve Problems
• Proactively identifies problems and seeks root cause
• Analyses information objectively and thoroughly and identify gaps or potential inconsistencies in operational results, performance data, processes or systems by recognising patterns in information when solving problems
• Develops and implement appropriate action plans breaking complex tasks into manageable parts
• Make Decisions
• Makes decisions within framework of company policies and within set time lines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Stands by own beliefs and decisions with self confidence
• Plan
• Establishes priorities, operational plans that ensure the best utilisation of resources in area of responsibility
• Takes into account consequences of planning on area of responsibility with regards to organisational processes, budgets, resource- availability and the external environment
• Empower
• Mentors and coach subordinates in department by devoting significant time to provision of one-on-one coaching and support to others
• Works with subordinates to create individual development plans that are clearly linked to business, team, and individual needs and goals
• Delegates to individuals at the appropriate level
• Manage Performance
• Follows through on commitments made and deliver on them to achieve set objectives and targets
• Takes accountability for own and or subordinates actions and implements corrective action where required
• Defines clear and stretching department goals and standards in line with strategic initiatives and objectives
• Implements and manages appropriate control mechanisms to ensure department objectives are achieved
• Uses appropriate behavioural skills to resolve operational performance problems
• Acts as a role model and motivates others to achieve the highest standards of quality and efficiency
• Determines employees’ strengths and weaknesses relative to demonstrated behaviours and job requirements and implement appropriate development plans
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger "
• Innovate
• Generate unique alternatives, options or solutions to problems
• Manage Change
• Manages planned changes that may be brought about as a result of internal and or external circumstances
• Ensures that the department responds to the changing environment and stakeholders needs and expectations"
• Influence
• Persuades, convinces and influence others towards point of view as leader of the department by being aware of self ,others and context
• Displays appropriate, written presentation and oral communication aligned to audience requirements
• Projects credibility and confidence even when faced with obstacles
• Assert Authority
• Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
• Asserts self during interpersonal situations
• Maintains and projects confidence, even in adverse circumstances
• Makes a positive personal impact that is clear and concise for the audience
• Facilitates open, direct two-way communication
• Expresses disagreement with peers or more senior colleagues, tactfully and appropriately
• Collaborate
• Recognises conflict among team members and deal with it effectively
• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding
• Communicate
• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns
• Recognises and proactively deal with situations with potential for miscommunication leading to damaged relationships

go to method of application »

Description:

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Merchandising Standards
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Housekeeping
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) Requirements
• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Manage Stock Loss
• Report damaged stock within area of responsibility to Store Manager
• Drive for results
• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments
• Solve Problems
• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly
• using relevant information available in own department and operational work environment to resolve problems
• Make Decisions
• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Plan
• Plans within framework of operationally/department policies and procedures
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
• Collaborate
• Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues
• Able to deal with daily conflict situations effectively
• Communicate
• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders "

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Description:

• To operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements:

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends and Public Holidays
• Must be able to work under pressure
• Must be physically fit to operate a forklift
• Must have a valid forklift license

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility
• Merchandising Standards
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Merchandise stock according to approved layouts and planograms
• Housekeeping
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule
• Ready for Business
• Adhere to Ready for Business and Beyond my Control as per the CB Way
• Loss Prevention and Security
• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation
• Safety (OHSA) Requirements
• Ensure not to overload the Forklift
• Ensure not to overload racking and shelving (Do not stack roof tiles / bricks and cement more than two pallets high.)
• Ensure to wear the Safety Helmet and Kidney Belt at all times when operating the Forklift
• Do not use forklift to lift personnel.
• Ensure that the Entrance and Exit are free of obstacles and that Customers can enter and leave Cashbuild’s Stores without risk of injury
• Ensure to report any faults on the Forklift immediately
• Ensure to report in time when the Forklift is due for a service
• Ensure to wear protective clothing when necessary
• Do not operate the Forklift if there are any mechanical faults
• Ensure that the Forklift is inspected daily, checklist completed and any faults report.
• Drive for results
• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments
• Solve Problems
• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly
• using relevant information available in own department and operational work environment to resolve problems
• Make Decisions
• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Plan
• Plans within framework of operationally/department policies and procedures
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
• Communicate
• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders"

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Description:

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Merchandising Standards
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Housekeeping
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) Requirements
• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Manage Stock Loss
• Report damaged stock within area of responsibility to Store Manager
• Drive for results
• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments
• Solve Problems
• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly
• using relevant information available in own department and operational work environment to resolve problems
• Make Decisions
• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Plan
• Plans within framework of operationally/department policies and procedures
• Handle Pressure
• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
• Collaborate
• Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues
• Able to deal with daily conflict situations effectively
• Communicate
• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders "

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Description:

• Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting& edging fabric as per customer specifications so to minimise losses to the company. Responsible for the maintenance on all machinery.
• Grade 12 or equivalent NQF 4 qualifications.
• 2 years carpentry experience would be advantageous
• 2 years managerial or supervisory experience would be advantageous
• 1 year experience working with cutting and edging machinery would be advantageous
• Ability to perform basic calculations accurately.
• Well-developed problem solving and analytical skills
• Must be willing to work shifts, weekends, and Public Holidays.
• Must be able to work under pressure.

Description

• Minimise wastage and customer complaints through accurate calibration of machines according to cutting list
• Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists
• Perform daily cleaning and preventative maintenance on machinery
• Provide reliable, prompt Customer Service.
• Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Must be available in area of responsibility.
• Assist in other departments as and when required
• Ensure area of responsibility is packed neatly and free of obstacles,
• Ensure stock is merchandised immediately after being received.
• Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
• Adherence to machinery specifications and safety standards
• Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
• Be aware of suspicious behaviours or people and report any suspicions to Management.
• No product to be loaded for a customer without proof of purchase or required documentation.
   

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Description:

• Assist customers with product inquiries and purchases. Process sales transactions accurately and efficiently. Maintain a clean and organized sales counter and showroom. Monitor inventory levels and restock merchandise as needed
• Grade 12 or equivalent NQF 4 qualifications.
• 1 year sales experience in a hardware retail, wholesale or similar environment
• 1 year carpentry experience would be advantageous
• Ability to perform basic calculations accurately.
• Well developed problem solving and analytical skills
• Must be willing to work shifts, weekends, and Public Holidays.
• Must be able to work under pressure.

Description

• Accurate processing of order request received from customers
• Accurate processing of sales made by customers
• Accurate receipt of payments received and related banking processes
• Provide reliable, prompt Customer Service.
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Must be available in area of responsibility.
• Assist in other departments as and when required
• Product knowledge on all products and services offered
• Assist with packing stock away as per allocated bins.
• Ensure stock is merchandised immediately after being received.
• Ensure sales counters is kept free of stock and in a presentable manner.
• Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
• Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
• Be aware of suspicious behaviours or people and report any suspicions to Management.
• No product to be loaded for a customer without proof of purchase or required documentation.