Hot Jobs at Core Group

Job Description

• Do you have a passion for technology and innovation?
• Are you looking for an exciting opportunity to kickstart your career or gain valuable internship experience?
• Look no further than the iStore! We're seeking dynamic and talented technical support interns to join our in-store tech team.
• At the iStore, we're committed to creating a fun and exciting work environment where you'll have the opportunity to grow and develop your skills.
• We offer competitive compensation, training and development programs, and the chance to work with some of the most talented and passionate people in the industry.
• As a Technical Intern, you'll be an integral part of our store's technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers.
• You'll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.
• Our ideal candidate is self-motivated, detail-oriented, and eager to learn.
• You should have a strong passion for technology and a desire to help customers get the most out of their Apple products. 

Minimum Requirements:

• Completed Matric
• Completed A+ N+ Qualification
• Basic knowledge of computer hardware and software
• Familiarity with common operating systems (e.g., Windows, macOS, Linux)
• Basic understanding of networking concepts and protocols
• Ability to troubleshoot and solve technical problems
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Strong customer service orientation
• Familiarity with support ticketing systems

Responsibilities:

• Provide technical support to customers in-store and over the phone
• Troubleshoot and resolve issues with software
• Install and configure new hardware and software for customers
• Provide support to customers on how to use their Apple products
• Maintain accurate records of customer interactions and repairs
• Work closely with other members of the technical team to ensure the smooth operation of the store

Key Competencies:

• Learning Agility: Ability to learn quickly and adapt to new technologies and processes
• Analytical Thinking: Ability to analyze and break down complex technical problems into manageable parts
• Initiative: Ability to take ownership of problems and follow through to resolution
• Attention to Detail: Ability to pay attention to details and ensure the accuracy of work
• Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance
• Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment

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Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
• With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our  iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
• You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• This role is ideal for someone that would need a little flexibility and not a full time role at current.  
• You will be in a flexible position where you will only be required to work in a casual capacity.  
• If you thrive on teamwork and great customer service.
• This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
• Passionate about technology product

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
• With a retail footprint of more than 36 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our  iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
• You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• This role is ideal for someone that would need a little flexibility and not a full time role at current.  
• You will be in a flexible position where you will only be required to work in a casual capacity.  
• If you thrive on teamwork and great customer service.
• This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
• Passionate about technology product

go to method of application »

Job Description

• iStore's Apple Care Warehouse is looking for a reliable and experienced Spares Supervisor to manage our warehouse operations.
• We handle Apple product repairs and spare parts with a focus on efficiency and accuracy.
• This role is essential to keeping our logistics and reverse logistics running smoothly.
• We’re looking for someone who thrives in a fast-paced environment, has strong attention to detail, and knows how to manage stock and processes effectively.

Key Responsibilities

• Warehouse Operations & Inventory
• Manage and improve stock handling and inventory processes.
• Oversee reverse logistics (handling returns and faulty parts).
• Ensure accurate and timely picking, packing, and issuing of stock to the Service Centre.
• Follow Apple Care processes and maintain high quality standards.
• Perform regular stock counts with a focus on accuracy.

Import Control

• Receive and process spare parts accurately and within required timelines.

Customer Service

• Resolve customer queries quickly and professionally.
• Handle administration tasks including credit notes, RTVs, GIT, and invoicing with attention to detail.

Export Control

• Return faulty parts to suppliers consistently and on schedule.

Dangerous Goods Compliance

• Ensure full legal compliance for the packing and labeling of dangerous goods.

Staff Discipline

• Report staff issues to the warehouse manager.
• Ensure the team meets performance standards and follows procedures.

Qualifications & Experience

• A qualification in warehousing or logistics is preferred.
• At least 4 years of experience in warehousing or logistics, with 1 year in a supervisory role.

Key Competencies

• Decisiveness: Able to make clear decisions and take appropriate action.
• Building Relationships: Builds positive relationships with clients and team members.
• Negotiation: Works toward agreements that benefit both parties.
• Verbal Presentation: Communicates ideas clearly and confidently.
• Assertiveness: Leads the team effectively while maintaining a positive environment.
• Integrity: Consistently follows ethical and professional standards.
• Conflict Handling: Manages interpersonal issues calmly and constructively.
• Service Focus: Delivers accurate, customer-focused service.
• People Handling: Skilled in motivating, training, managing, and developing staff.

 Closing Date: 11 July 2025