Hot Jobs at Datafin Recruitment

ENVIRONMENT:

• A dynamic provider of Enterprise Software Solutions is seeking a deadline-driven Intermediate Software Developer with strong C# skills. The ideal candidate will bring solid development expertise, with additional knowledge of networks, which is considered a valuable bonus. Experience in network security, web security, and network administration will be highly advantageous.

REQUIREMENTS:

Developer skill set needed:

• Network security & Web security
• Network Administration
• API calls, REST & SOAP
• Version controlling – Git
• Issue Management – GitHub
• App design
• Critical software testing
• Advanced knowledge of operating systems: Windows, Linux,
• Analytical and problem-solving skills
• Coding and debugging
• Troubleshooting operating environments e.g. Windows Server Admin, Linux Admin
• Designing algorithms
• Design of Spec & Schema of Database
• Managing database systems, DBA, SQL Servers
• Deployment of software systems
• Providing Technical Support and development of documentation
• Cloud Servers

Computer Programmer Requirements

• Experience in SQL Server (2012, 2012R, 2016, 2018) – 4+ years+ experience
• C#, .Net Core & .Net Framework – 4 years+
• HTML experience, CSS & JS (JavaScript), JQuery – 1 year+
• C# Entity Framework – 2 year+
• Scripting Languages – PowerShell, Bash, VB, CMD
• NodeJs, NPM – 2 years+
• VueJS Framework, Quasar Framework – 2 years+
• Docker, Kubernetes – 1 year+
• PHP – 2 years+

ATTRIBUTES:

• Act as coach and mentor to junior staff, provide training to new and junior staff as well as resolution of Support Tickets logged.
• Staying up to date with changes in the programming environment & new languages to exploit new functionality and features
• Staying up to date with technology changes e.g. Machine Learning Developments
• Good communication skills & teamwork
• Problem solving skills 
• Project Management 

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ENVIRONMENT:

• YOUR strong leadership & proven experience and success in the management of multiple teams in the Infrastructure space are sought to fill the role of an IT Operations Manager (JHB) wanted by a provider of tailored financial solutions.
• You will ultimately be responsible for driving the success of these teams, namely the Infrastructure, Support & Facilities team – managing the individuals therein and creating a robust foundation for the department to succeed within.
• You will require a Bachelor’s Degree in IT/Computer Science/Facilities Management or similar field with at least 5 years of experience in a similar IT Operations or Facilities Management leadership role.
• You will also need proven experience and success in the management of multiple teams in the Infrastructure space and expertise in developing IT policies, managing technical and facilities teams.

DUTIES:

• The IT Ops Manager will ultimately be responsible for driving the success of these teams, managing the individuals therein and creating a robust foundation for the department to succeed within.
• You will need to create processes and intra-team efficiencies that ensure the teams are performing optimally and moving towards the business’ strategic goals.
• This is a senior management position, which broadly requires the candidate to be responsible for overseeing the daily operations of the teams; management and adherence to service levels; mentorship and ensuring team members are continually upskilled; as well as the creation and implementation of projects to improve efficiency, reduce cost, and improve revenue collection within the team and the business overall.
• Managing these teams will not require expertise per se in each team, but at the least, a foundational knowledge, experience around, and understanding of, key principles in each.

This role will require the candidate to manage three teams, housed under the Infrastructure Department: IT Infrastructure; Support; and Facilities.

The IT Infrastructure team is responsible for ensuring –

• Servers, networks, and the company’s general IT infrastructure are available robust, maintained and are able to handle any issues that impact up-time.
• The company is operating at best practice, as well as compliant with any necessary regulations with respect to security, data storage, and privacy.
• The company has robust, tested business continuity planning.

The Support team is responsible for ensuring –

• Staff technical queries are handled within SLA.
• All systems have the required software installed and maintained.
• The Asset Register for all IT assets is maintained.
• The company’s Active Directory is maintained, accurate and up to date.

The Facilities team is responsible for –

• General maintenance and upkeep of the building, including the physical infrastructure, utilities and security systems.
• Logging, tracking and ensuring the resolution of any faults with the building or its components.
• Cleaning and maintenance of the building and its grounds.
• The operations of the company canteen.
• The Asset Register for all building assets is maintained.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Information Technology, Computer Science, Facilities Management, or a related field.

Experience/Skills –

• Minimum of 5 years of experience in a similar IT Operations or Facilities Management leadership role.
• Proven experience and success in the management of multiple teams in the Infrastructure space.
• Expertise in developing IT policies, managing technical and facilities teams.

Specific experience or expertise in the following would be advantageous:

• Cyber Security.
• IT Infrastructure Management.
• General building/facility management.
• Experience with IT service management tools, monitoring systems, and facility management software is highly desirable.
• Maintenance of solar power, batter back up and generators.
• Technical knowledge of IT infrastructure, security, maintenance and building management.

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ENVIRONMENT:

• A proactive and creative Social Media Manager is wanted to join the growing team of a dynamic company delivering creative and result-driven solutions.
• Working on exciting client accounts alongside an experienced Marketing team, you will develop content plans, coordinate campaigns and ensure seamless execution across multiple channels.
• Applicants will require a Bachelor’s Degree in Marketing/Communications/Business or similar discipline with 1-2 years’ experience in Social Media management, marketing coordination or a related role (Agency experience advantageous) who is confident with Social Media platforms, scheduling tools, and analytics.
• This is a fantastic opportunity for someone with early career experience who’s ready to take ownership, grow their skills, and contribute to impactful client work.

DUTIES:

• Support and manage day-to-day Social Media activities for client accounts, including developing content plans, scheduling, posting, monitoring, and reporting.
• Manage and engage with online communities, responding to comments, messages, and enquiries.
• Assist with the planning, coordination, and execution of multi-channel marketing campaigns.
• Create and adapt content across social, digital, and traditional platforms in line with brand guidelines.
• Liaise with internal teams and external suppliers to ensure projects are delivered on time.
• Prepare campaign and client reports, track KPIs, and provide insights for optimisation.
• Conduct market research and competitor analysis to support strategy development.
• Contribute to creative brainstorming sessions and campaign ideation.
• Support with marketing collateral, presentations, and website updates.
• Help coordinate events, product launches, and promotional activities.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Marketing, Communications, Business, or related field.

Experience/Skills –

• 1–2 Years of experience in Social Media management, marketing coordination, or a related role (Agency experience advantageous).
• Strong written and verbal communication skills.
• Confident with Social Media platforms, scheduling tools, and analytics.
• Organised with the ability to juggle multiple projects.
• Creative thinker with attention to detail. 
• Team player who thrives in a fast-paced environment.

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ENVIRONMENT:

• A forward-thinking Digital Agency seeks the talents of a passionate & highly driven Paid Media Manager to join its team. In this role, you will take full ownership of your client portfolio, overseeing everything from onboarding and tracking coordination to campaign set-up and ongoing optimisations.
• A passion for Data Analysis and a keen eye for maximising return on investment is essential to succeed in this position as well as relevant experience in Paid Ads Management, with a strong focus on Facebook/Meta & Google Ads. The role is 85% Social Paid Ads Management and 15% Google Ads Management.

DUTIES:

Brands you will work on: You will have the opportunity to work on a variety of brands from Retail to Technology.

• Daily campaign management and optimisation (including but not limited to creating, implementing and monitoring campaign performance).
• Monthly Media Planning.
• Troubleshooting Paid Ads issues.
• Develop weekly/monthly/quarterly/annual reports via Excel and a reporting tool.
• Onboarding new Paid Ads accounts.
• Send paid invoices to clients.
• Ad copy editing.
• Campaign Budget Management.
• Ad hoc admin tasks related to Paid Ads.

REQUIREMENTS:

Qualifications –

• Facebook/Meta Blueprint Certification.
• Google Ads Certifications.
• Digital Marketing or Marketing qualification.

Must have in-depth knowledge and experience using the below tools & platforms:

• Facebook/Meta Ads (Preferably 3+ years)
• Google Ads (Preferably 3+ years)
• LinkedIn Ads
• Twitter Ads
• TikTok Ads
• Setting up Paid Ads accounts (Preferably Facebook/Meta & Google)
• Dashthis Reporting Tool (or similar)
• Google Analytics
• Google Tag Manager
• Tracking set-up and implementation of the tag/pixels
• Asana Project Management Tool (or similar)
• Lead Generation Campaign Management
• eCommerce Campaign Management
• Paid Media Strategy
• Paid Media Account Set Up
• Target Audience Set Up
• Knowledge of tracking requirements for conversion and app ads
• Ad Copywriting/Editing
• Reporting & Analysing Data

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ENVIRONMENT:

• A cutting-edge Cloud Solutions company is looking for a dynamic Business Process Analyst to take the lead in analysing, designing, and optimising business processes with a strong focus on the customer journey.
• This role blends systems analysis, workflow design, and project management, with an emphasis on elevating customer touchpoints across all communication channels in the Contact Centre environment.
• The ideal candidate will bring 5+ years of relevant experience, along with solid expertise in Journey Mapping tools, CRMs, and strong overall computer literacy.

DUTIES:

 Customer Journey Mapping and Analysis:

• Develop detailed customer journey maps, identifying all customer touchpoints.
• Analyse and optimise customer journeys to improve customer experience and satisfaction.
• Collaborate with various departments to ensure a consistent and positive customer experience across all touchpoints.

Systems Analysis:

• Align system capabilities with customer journey objectives.
• Develop requirement specifications, data mapping, and flowcharts for system enhancements.

Workflow Design with a Customer Focus:

• Design and document processes focusing on the customer journey and touchpoints.
• Support brand strategy by ensuring a consistent multi-channel customer support experience.

General:

• Develop and maintain a deep understanding of the Company and its Contact Centre solutions.
• Keep abreast of industry trends and developments.
• Meet and maintain all company and team operating procedures and knowledge management requirements.

REQUIREMENTS:

• Matric essential
• Relevant tertiary qualification or equivalent experience essential
• Strong working knowledge on multiple communication channels essential
• 5+ years of relevant experience essential
• 5+ years of working with relevant technology including Journey Mapping tools, CRMS and general computer literacy essential

SKILLS | ATTRIBUTES

Integrity:

• Always act in a way that builds trust
• Follows through on commitments and agreements
• Consistency and trustworthiness

Team player:

• Function effectively in team situations both within and across departments and external organisations to achieve mutual goals
• Strong communication, collaboration, active listening, and problem-solving skills

Always accountable:

• Act with a clear sense of ownership, taking personal responsibility for decisions, actions and failures.
• Follow through on commitments and make sure others do the same.

Customer journey mapping:

• The ability to develop detailed Customer Journey Maps that identify all key touchpoints

Analytical:

• Data Analysis: Ability to gather and interpret data regarding customers’ behaviours, preferences, needs, etc.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Problem-Solving: Identifying problems and reviewing related information to develop and evaluate options and implement solutions.

Communication skills including:

• Listening: Paying full attention to what customers are saying, taking the time to understand the points being made, and asking questions as appropriate.
• Empathy: Ability to understand the customer’s perspective and feelings.
• Verbal, Written and Presentation: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Technical Skills:

• Proficiency in Journey Mapping Tools: Familiarity with tools like Microsoft Visio, Lucidchart, or other visualisation and journey mapping software.
• Customer Relationship Management (CRM) Software: Understanding of CRM platforms like Salesforce, Microsoft Dynamics, etc., which can provide valuable customer insights.
• Digital Literacy: Comfortable with digital technology, as much of the customer’s journey is now online.

Business Acumen:

• Market Knowledge: Understanding of the industry, market trends, and the competitive landscape.
• Product/Service Knowledge: Deep understanding of the company’s offerings to accurately represent them in the journey map.
• Strategic Thinking: Ability to see the big picture and how individual customer interactions fit into the broader goals of the company.

Organisational Skills:

• Ability to manage multiple tasks, timelines, and project components efficiently.
• Manage your own time effectively.
• Collaboration: Working well with a team, as journey mapping often requires input from various departments like sales, marketing, product development, etc.

Creativity and Innovation:

• Creative Thinking: Using Company products and services to solve customer problem areas.  
• Adaptability: Willingness to innovate and adjust strategies based on customer feedback and changing market conditions.  

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ENVIRONMENT:

• A leading Cloud Solutions company is on the hunt for a Digital Partner & Business Development Manager who’s ready to take their growth to the next level.
• In this role, you’ll drive expansion through two main channels: building strong partnerships with CRM, helpdesk, and SaaS resellers (think Salesforce, Zoho, Zendesk, Freshworks, HubSpot) and selling their unified communications (UC), contact centre (CCaaS), and embedded telephony solutions directly to businesses of all sizes.
• They are looking for someone with a strong entrepreneurial mindset — equal parts relationship builder and deal closer. You’ll be just as comfortable pitching to enterprise clients as you are creating value-driven partnerships with software providers.
• If you have experience selling into SaaS platforms or building partner ecosystems, this is your chance to make a big impact in a fast-growing space.

DUTIES:

 Partner Development & Enablement

• Identify, recruit, and onboard new SaaS resellers and ecosystem partners who can embed the company’s telephony solutions.
• Educate and enable partners through product training, integration support, and go-to-market planning.
• Drive partner-led sales growth through relationship management, incentives, and co-selling support.
• Structure and manage partner contracts, ensuring clear commercial terms and compliance.

Direct Sales & Business Development

• Actively prospect and close new business across the company’s full solution portfolio
• Build a robust personal sales pipeline and manage the full sales lifecycle from lead to close.
• Conduct client presentations, needs analysis, and solution design in collaboration with pre-sales teams.
• Identify cross-sell and upsell opportunities within partner-referred and direct accounts.

Market Engagement & Strategy

• Represent the company at industry events, partner showcases, and digital marketplaces.
• Provide regular feedback to product and marketing teams on partner needs, competitor activity, and market trends.
• Help shape the company’s partner ecosystem strategy and associated go-to-market efforts

REQUIREMENTS:

Qualifications and Experience:

• Matric essential
• Relevant tertiary qualification or equivalent experience essential
• 5+ years in business development, partnerships, or sales roles in the SaaS, telecoms, or tech integration space.
• Demonstrated success in both direct selling and channel/partner development.
• Experience working with or selling into platforms like Salesforce, Zoho, Zendesk, Freshworks, or HubSpot is a strong advantage.
• Strong understanding of UCaaS and CCaaS solutions, along with the ability to articulate technical features and benefits to a variety of stakeholders.
• Experience in a White Label partner ecosystem or SaaS-based business model.

SKILLS | ATTRIBUTES

• Strong commercial acumen and relationship-building abilities.
• Consultative selling approach with excellent communication and presentation skills.
• Self-starter who can manage both strategic partner growth and individual sales targets.
• Comfortable navigating both technical and commercial conversations with partners and clients.
• Digital Proficiency: Encompassing confident use of digital technologies, critical evaluation of digital content, responsible online behavior, engagement for learning and work, information and media literacy, digital content creation, and digital safety awareness to thrive in a technologically driven environment.
• Communication & Negotiation Skills: Excellent interpersonal, communication, and negotiation skills. Ability to effectively engage with senior stakeholders, manage complex sales cycles, present and navigate challenging negotiations.
• Strategic Thinking: Ability to think strategically, prioritize efforts, and develop actionable plans to drive long-term business growth.
• Self-Starter & Motivated: High degree of self-motivation, resilience, and ability to work independently, while also being a collaborative team player.
• Efficacy: Ability to work with urgency and accuracy, balancing multiple priorities effectively.  
• Sales Mindset: Sales-driven mindset with a history of meeting or exceeding targets  

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ENVIRONMENT:

• A dynamic provider of tailored financial solutions seeks a Systems Administrator with a strong technical background, hands-on experience, and a proactive approach to problem-solving in a dynamic business environment.
• You will be responsible for installing, updating, and configuring systems; taking steps to monitor and identify any potential issues, and implementing preventative measures.
• You will also ensure system back-ups are taking place as required and handle any down time effectively. Applicants will require Certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or similar.
• You will need 3 years’ experience with infrastructure maintenance, understand SQL backups & have proficiency with tools including Azure, TCP/IP, DNS, DHCP, VLANs, Windows Server, Linux/Unix, Active Directory, Nagios, SolarWinds, Zabbix, PowerShell, Bash and Python.

DUTIES:

• Administer, monitor, and maintain all company network infrastructure (LAN, WAN, VPN, wireless, and firewalls).
• Install, configure, and maintain physical and virtual servers (Windows, Linux, etc.), ensuring optimal performance and availability.
• Manage and maintain telephony infrastructure and systems and the optimization of thereof.
• Monitor systems for performance, reliability, and security, responding to alerts and resolving issues proactively.
• Manage and report on root cause analysis for faults with remedial action.
• Troubleshooting and monitoring network related performance focusing on the remote and on-site deployment.
• Setup monitoring software for performance on servers to do preventative maintenance.
• Assist Support team on complex technical issues.
• Work together with the Department Manager to define policies and procedures relating to network performance and security.
• Secure server environments by creating documented policies with procedures, implementation, and monitoring thereof.
• Ensure network protocols are documented refining security between network devices.
• Oversee Patch Management policy.
• Budget control and administration of software licensing.
• Maintain vendor and supplier relations.
• Stay abreast of emerging technologies and best practices to recommend improvements and ensure compliance with industry standards.

REQUIREMENTS:

Qualifications –

• Certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or similar.

Experience/Skills –

• Minimum of 3 years’ experience with infrastructure maintenance.
• Understanding of SQL backups.
• Microsoft Azure experience.
• Proven expertise in network administration (TCP/IP, DNS, DHCP, VLANs, firewalls, wireless).
• Strong knowledge of server technologies (Windows Server, Linux/Unix, Active Directory, virtualisation platforms such as VMware or Hyper-V).
• Familiarity with monitoring and management tools (e.g., Nagios, SolarWinds, Zabbix).
• Experience in cloud infrastructure (AWS, Azure, Google Cloud).
• Knowledge of scripting languages (PowerShell, Bash, Python) for automation.

Advantageous:

• BSc in Computer Science or a related field.
• Microsoft Certifications.
• Security Certifications.
• Expertise or experience with ManageEngine range of products.

ATTRIBUTES:

• Strong skills for daily operational challenges.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team, including participation in an on-call rotation if required.

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ENVIRONMENT:

• A highly meticulous & professional Office Manager is sought by a provider of tailored financial solutions whose core role will be to manage the Facilities team, who are responsible for the maintenance and upkeep of the building.
• The ideal candidate must have at least 5 years’ work experience in managing a similar team with proven experience and success in the management of teams to follow schedules and carry out the related tasks.
• You must have the ability to coordinate with vendors and contractors for specialized maintenance and cleaning services, be able to manage expenses related to building upkeep and supplies and can plan and organize maintenance, cleaning schedules, and inspections efficiently.

DUTIES:

• General maintenance and upkeep of the building, including the physical infrastructure, utilities and security systems.
• Log, track and ensure the resolution of any faults with the building or its components.
• Cleaning and maintenance of the building and its grounds.
• The operations of the company canteen.
• The Asset Register for all building assets is maintained.

REQUIREMENTS:

• Minimum of 5 years of experience in managing of a similar team.
• Proven experience and success in the management of teams to follow schedules and carry out the related tasks.
• Ability to coordinate with vendors and contractors for specialized maintenance and cleaning services.
• Being able to manage expenses related to building upkeep and supplies.
• Plan and organize maintenance, cleaning schedules, and inspections efficiently.

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ENVIRONMENT:

• BE responsible for administration and maintenance of all company networks, servers, and hardware; as well as ensuring there is robust Cybersecurity and data security protocols in place as the next Senior Systems Administrator wanted by a provider of tailored financial solutions.
• You will install, update and configure systems, taking proactive steps to monitor and identify any potential issues, and implement preventative measures; ensure system back-ups are taking place as required, and handle any down time effectively.
• The ideal candidate must possess a strong technical background, hands-on experience, and a proactive approach to problem-solving in a dynamic business environment.
• You will also need Certifications such as CompTIA Network+/CompTIA Security+/Microsoft Certified: Azure Administrator or similar with 3 years’ experience with infrastructure maintenance including SQL, TCP/IP, DNS, DHCP, VLANs, Windows Server, Linux/Unix, Active Directory, Veeam, Commvault, Acronis, Nagios, SolarWinds, Zabbix, AWS, Azure, Google Cloud, PowerShell, Bash & Python.

DUTIES:

Security –

• Analyse security risks and develop response procedures.
• Evaluate, recommend, and implement other security and monitoring devices.
• Install computer security software.
• Conduct regular security audits.
• Prepare security status reports.
• Educate users on computer security.
• Create security documentation for users.
• Assist in Disaster Recovery and gather evidence regarding Cybercrimes.
• Oversee Patch Management policy.
• Manage user access, permissions, and security policies across network and server environments.

Network and System Infrastructure –

• Administer, monitor, optimise and maintain all company network infrastructure (LAN, WAN, VPN, wireless, and firewalls).
• Install, configure, and maintain physical and virtual servers (Windows, Linux, etc.), ensuring optimal performance and availability.
• Manage and maintain telephony infrastructure and systems and the optimization thereof.
• Steer and administer the cloud migration process with cost projections, planning, and implementation.
• Monitor systems for performance, reliability, and security, responding to alerts and resolving issues proactively.
• Manage and report on root cause analysis for faults with remedial action.
• Troubleshooting and monitoring network related performance focusing on the remote and on-site deployment.
• Setup monitoring software for performance on servers to do preventative maintenance.
• Assist Support team on complex technical issues.
• Work together with the Department Manager to define policies and procedures relating to network performance and security.
• Secure server environments by creating documented policies with procedures, implementation, and monitoring thereof.
• Ensure network protocols are documented refining security between network devices.

Backups and Disaster Recovery –

• Implement and oversee regular system backups, performing test-restores to ensure data integrity and availability.
• Document network/server configurations, processes, and recovery procedures.
• Develop, update, and test Disaster Recovery and Business Continuity plans to minimise downtime and data loss.

General –

• Budget control and administration of software licensing.
• Maintain vendor and supplier relations.
• Stay abreast of emerging technologies and best practices to recommend improvements and ensure compliance with industry standards.

REQUIREMENTS:

Qualifications –

• Certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or similar.

Experience/Skills –

• Minimum of 3 years’ experience with infrastructure maintenance.
• Understanding of SQL backups.
• Understanding of Cybersecurity principles and best practices.
• Previous experience in developing and testing Disaster Recovery and Business Continuity plans.
• Microsoft Azure experience.
• Proven expertise in network administration (TCP/IP, DNS, DHCP, VLANs, firewalls, wireless).
• Strong knowledge of server technologies (Windows Server, Linux/Unix, Active Directory, virtualisation platforms such as VMware or Hyper-V).
• Experience with backup solutions (e.g., Veeam, Commvault, Acronis) and Disaster Recovery planning.
• Extensive experience with Hyper-V replication, Veeam backup and replication.
• Familiarity with monitoring and management tools (e.g., Nagios, SolarWinds, Zabbix).
• Experience in cloud infrastructure (AWS, Azure, Google Cloud).
• Knowledge of scripting languages (PowerShell, Bash, Python) for automation.

Advantageous:

• BSc in Computer Science or a related field.
• Microsoft Certifications.
• Security Certifications.
• Expertise or experience with ManageEngine range of products.

ATTRIBUTES:

• Strong skills for daily operational challenges.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team, including participation in an on-call rotation if required.

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ENVIRONMENT:

• PROVIDE essential support in managing a portfolio of properties as the next Property Administrator wanted to join the team of a dynamic firm who specializes in investments and managing commercial property.
• The role involves tenant communication, administrative coordination, and ensuring the smooth daily operation of retail, office, industrial and student accommodation properties.
• The successful candidate will serve as a vital link between the property owners, tenants, and service providers and establish and grow strong tenant relationships in an effort to ease the facilitating and negotiating of the conclusion of lease agreement renewals so as to avoid any vacancies.

DUTIES:

Debtor Credit Balance –

• Investigate and resolve credit balances, ensuring corrections or refunds are processed monthly in collaboration with the Billing Team.

Debtors Management –

• Maintain accurate records of rental payments and follow up on overdue accounts.

Lease Administration –

• New Deals: Oversee contract creation, coordinate with brokers and the legal department, prepare commission calculations and lease packs, and manage cession and cancellation agreements.
• Oversee tenant move-ins and move-outs, including conducting inspections and key handovers.
• Renewals: Initiate and manage lease renewal processes, liaise with tenants, coordinate credit vetting and KYC risk ratings and additional FICA documents.
• Tenant Administration: Manage tenant communication, track and load monthly turnover figures, handle tenant queries, and prepare various lease-related documents and reports.
• Document Storage Administration on MDA and company server.
• Data Integrity: Ensure completeness and accuracy of lease documentation, including contracts, sureties, bank guarantees, and FICA documents.
• Maintain document tracking, process adjustments, and manage tenant vacating procedures.
• Reporting: Assist with preparing reports for Manco & Exco meetings.
• Tenant and Public Liaison: Address tenant account and invoice queries, validate and process broker invoices.
• Handle bank guarantees and ensure timely payments.
• Internal Liaison: Communicate with internal staff on tenant issues, facilitate key handovers and pre-reinstatement inspections, and assist with space management and municipal bill processing.

REQUIREMENTS:

• Minimum Grade 12 with Accountancy as subject.
• At least 2 years of experience in a similar role within a commercial property management environment, demonstrating practical expertise in the field.
• Proficient typing abilities for efficient document handling.
• Advanced skills in MS Office and property management systems such as SAP or MDA.
• Effective telephonic communication skills.
• Familiarity with relevant legal and regulatory requirements, including FICA and POPIA and other applicable data protection laws, to ensure compliance in all administrative tasks.
• Understanding of financial principles and practices related to commission calculations, turnover reports, and expense reporting.
• Skilled in preparing and reviewing various types of documentation, including lease agreements, cession documents, and commission claims, and producing accurate reports.

ATTRIBUTES:

• Strong organizational and administrative capabilities. 
• Clear and effective verbal and written communication.