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  • Posted: Dec 17, 2025
    Deadline: Not specified
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  • Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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    Logistic Administrator

    Job Description
    Administration duties

    • Creating & submitting Requisition orders.
    • Receipting invoice.
    • Collection of stock from the warehouse (behind block D)
    • Following up on orders(finance, Procurement & supplier)
    • Creating of Capex.
    • Filing.
    • Ensuring the Monthly & annual Guarding budget is not exceeded.
    • Giving feedback to the Area managers weekly.
    • Creating, designing and laminating ID cards for guards.
    • Laminating guard hut SOP’s and name tags for guards on duty for sites
    • Manage vehicles - weekly spare vehcile checks

    Store-room

    • Tidying up the store room.
    • Ensuring Guarding stock availability OB, Access, cleaning materials,etc
    • Disposal of old equipment and uniform.
    • Packing of emergency uniform and new guards' uniform as per rqn's
    • Record keeping for all uniform and site equipment in and out of the store room

    Technician

    • Install Panic
    • General repair work on guard houses
    • Siganage
    • Electrical repairs
    • Bicycle Repairs
    • Any valid repair on a site
    • Fix alarms
       

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    Credit Controller SecureDrive

    Introduction

    • Collect on outstanding SecureDrive amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

    Minimum Requirements...

    • Matric
    • Credit Management or Finance related qualification
    • 2-3 Years Collections experience in a high volume consumer environment
    • Strong knowledge of Microsoft Office & Excel
    • Working knowledge of LSN and SAP
    • Strong People & Communication skills

    Job Specification...

    • Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
    • Accurately record notes resulting from outbound calls to clients in the Listener system;
    • Ensure that the minimum number of prescribed collection calls are achieved daily;
    • Capture debit order resubmissions in the Listener system;
    • Verify client information in the Listener system when making contact with clients;
    • Convert clients from printed communication to electronic communication;
    • Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
    • Follow up on client payment commitments;
    • Issue letters of demand & suspension to clients in accordance with the collection policy;
    • Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
    • Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
    • Understand & communicate company policies, collection policies & service specific information to clients;
    • Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
    • Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
    • Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
    • Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
    • Communicate the outcome of the resolved query to customers (both internally & externally);
    • Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
    • Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
    • Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
    • Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
    • Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
    • Participate in various ad-hoc projects within the Credit Control Department;
    • Ensure a high standard of housekeeping at all times.

    Skills and behavioural competencies:

    • Excellent verbal & written communication skills
    • Excellent customer service skills
    • Ability to work under pressure & with difficult customers
    • Excellent telephone skills
    • Computer literate – intermediate Excel skills requirement
    • Accuracy & attention to detail essential
    • Excellent reconciliation skills
    • Attention to detail
    • Interpersonal skills
    • Consistency
    • Resilient

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    Consumables Clerk

    • The above position is vacant at our Parow Branch. The overall purpose of this position is to keep track of and ensure that inventory is managed accurately.

    Minimum Requirements:

    • Clear criminal record
    • Physically fit
    • Grade 12 or equivalent
    • Computer literate (compulsory)
    • Excellent communication skills
    • At least 1 year receiving and dispatch experience or similar role
    • Background in administration is advantageous
    • Able to work under pressure and multitask 
    • Must be able to work extra hours when needed
    • Own transport is an advantage

    Job Specification:

    • Maintaining a sufficient filling system and document management, including archiving
    • Answering the telephone and taking messages
    • Dealing with internal and external enquiries
    • Completing stock take activities including receiving, unpacking, sorting of inventory
    • Checking consignments for correctness
    • Provide administrative support to Senior Clerk when required
    • Meet daily, weekly and monthly deadlines
    • General clerical duties

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Able to follow instructions accurately
    • Pay attention to detail
    • Must be self- motivated
    • Alertness
    • Possess numeric skills
    • Accuracy
    • Quality assurance
    •  Customer focused
    • Excellent organisation and planning ability
    • Team work

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    Teller

    • The above position is vacant at our Parow Branch. The overall purpose of this position is to count and verify the client’s money.

    Minimum Requirements:

    • Clear criminal record
    • Grade 12 or equivalent
    • Computer literate
    • At least 2 years’ cashier experience or similar role
    • Able to work under pressure

    Job Specification:

    • Ensure that cash processing procedures are adhered to
    • Counting and verifying money
    • Balancing and reconciling money
    • Operating money counting machines
    • Packing ATM’s

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Able to follow instructions accurately
    • Pay attention to detail
    • Must be self- motivated
    • Willing to work overtime
    • Alertness
    • Possess numeric skills

    Method of Application

    Use the link(s) below to apply on company website.

     

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