Hot Jobs at Fidelity Services Group

QUALIFICATIONS & EXPERIENCE:

• Matric
• Minimum 3-5 years’ experience as an alarm technician
• Previous programming, wiring, installations and fault-finding experience

MAIN PURPOSE OF JOB:

• A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install & maintain domestic alarm systems as well as perform on-site programming and testing of such systems. This technician can also perform basic fault finding and install radio communication devices

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Valid driver’s licence essential
• Must be PSIRA registered (Grade C)
• Knowledge of Listener advantageous
• Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
• Basic Knowledge of CCTV, Intercom systems and access control advantageous
• Able to work standby as per duty sheet

DUTIES

• Conduct service calls / maintenance and repairs of alarms
• Program alarm panels
• Complete handovers and quotations
• Complete invoices and job cards after every service call
• Complete links up for new clients
• Re-programme alarm systems when the current alarm was part of a takeover
• Treat all clients with respect
• Always ensure neatness and in full uniform
• Assist with any problems or complaints
• Ensure the vehicle assigned to you is roadworthy and clean
• Check and inspect the vehicle thoroughly before leaving the office/hub
• Ensure the vehicle assigned to you is roadworthy and clean
• Check and inspect the vehicle thoroughly before leaving the office/hub
• Report all faults to the Senior Supervisor, Installations
• Complete daily drive sheets
• Complete job reports and technical invoices
• Quote clients on upgrades
• Conduct vehicle, electrical and ladder inspection checks and give feedback to the manager
• Complete a stock control check
• Keep the company vehicle clean and tidy

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Job Summary:

• We are looking for a highly competent and responsible Code 10 driver with a valid Professional Driving Permit (PDP) and PSIRA Grade B certification to join our team. The successful candidate will also have certifications in Firefighting, Health and Safety, and First Aid Level The primary responsibility of the driver will be the safe and efficient transportation of goods and personnel to various locations.

Key Responsibilities:

• Safely operate and maintain company vehicles in compliance with all traffic laws and regulations.
• Transport goods and personnel to and from various locations as directed by the company.
• Conduct pre-trip and post-trip inspections of vehicles to ensure roadworthiness.
• Adhere to safety protocols and procedures while driving and handling goods.
• Assist with loading and unloading of goods as needed.
• Maintain accurate records of vehicle maintenance and mileage.
• Respond appropriately in emergency situations, including administering first aid if necessary.

Qualifications and Skills:

• Valid Code 10 driver’s license with a Professional Driving Permit (PDP).
• PSIRA Grade B certification.
• Certification in Firefighting, Health and Safety, and First Aid Level 1.
• Minimum of 2 years of professional driving experience.
• Clean driving record with no major traffic violations.
• Excellent communication and interpersonal skills.
• Strong attention to detail and safety.
• Ability to work independently and follow instructions accurately.

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• The above position is vacant at our Welkom Branch. The overall purpose of this position is to ensure that all deposits have been processed as per the agreement between parties. The Supervisor makes sure that there is a consistent, high quality counting and verification service provided by all relevant staff.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years’ cash centre experience or similar role is an advantage 
• Treasury experience is an advantage
• Able to work under pressure and multitask 
• Must be able to work extra hours when needed
• Must be able to address and resolve challenges which may arise

Job Specification:

• Opening and closing of Cash Centre where applicable
• Ensure that Standard Operational procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Re-counting of money if differences occur
• Ensure daily reports and statistics are up to date
• Ensure that all relevant documents are complete, neat and filed
• Ensure all schedules balance with physical count
• Ensure registers are used and signed for daily
• Ensure incident reports are handled as required
• Ensure all client queries are dealt with in a professional manner and timeously
• Ensure client satisfaction is top priority
• Ensure basic discipline is enforced within the Cash Centre
• Accountable for Cash Centre appointed to him/her if no manager

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skills
• Accuracy
• Quality assurance
•  Customer focused
• Excellent organisation and planning ability
• Team work

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• We have vacant position for Operations Managers available in Nelspruit/Mbombela. 
• The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA).  To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively. 

Minimum Requirements 

• Grade 12 (Matric) Certificate of equivalent. 
• PSIRA Grade A/B registered and accredited, up to date. 
• No Criminal Record or any pending cases. 
• Valid driver’s license with own reliable transport. 
• Minimum 2 - 5 years’ Site Supervisory or Management experience. 
• Staff Management experience essential. 
• Computer literacy. 
• Clear Criminal Record. 
• Must be physically fit and in good health. 
• Must reside in the greater Mbombela area or willing to relocate on own cost.  

Key Performance Areas: (not totally inclusive): 

• Maintaining good relations between Fidelity Security Services and clients regarding security services rendered. 
• Daily feedback and liaison with Fidelity Security Services Management and Clients. 
• Compiling, distribution, and communication on daily, weekly, and monthly reports. 
• Compiling, distribution and communication on all Incident, Accident, and Investigation reports. 
• Obtaining statements of all investigations. 
• Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement. 
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. 
• Disciplined staff. Attend CCMA and Labour Court if and when required. 
• Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services. 
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals. 
• Auditing and verifying the access registers on a daily basis and generating exception reports. 

Core Competencies: 

• Good communication skills both verbal and written 
• Strong planning, organizational, and administrative skills are required. 
• Good interpersonal and client liaison skills are required. 
• Experience in investigation techniques and report writing. 
• Willing and able to work extended/flexi hours if and when required. 
• Ability to work under pressure and without supervision.  
• Analytical, Critical Thinking & Planning skills  

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Mechanic

• The above position is vacant at our Rustenburg Office. The overall purpose of this position is to repair the company vehicles when needed.

Qualifications:

• Clear criminal record
• Qualified – Trade certificate in diesel/petrol mechanics to work on various vehicles
• At least 5 years’ diesel mechanic’s experience
• Experience with Toyota Dyna’s; Hino 300’s; Hilux D4D’s; Nissan MP200’s is an advantage
• Valid drivers’ license (code 10 is advantageous)  
• Own transport is advantageous
• Able to work under pressure, unsupervised and multitask 
• Must be prepared to work irregular hours, i.e. standby duties; shifts and overtime
• Physically fit

Job Specification:

• Rebuild a diesel and petrol engine (various makes of vehicles)
• Servicing of vehicles
• Perform day to day maintenance on vehicles
• Compile paperwork for each vehicle
• Performing basic workshop duties

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Problem solving
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Accuracy
• Quality assurance
• Excellent organization and planning ability
• Time management and punctuality

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Overall Purpose of the job:

• Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 3 years’ experience as an Electronic Security technician
• Programming, wiring, installations and fault-finding experience
• Valid code 08 driver’s license essential
• Must be PSIRA registered (Grade E, D C) 

Job Requirements:

• Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
• Installation and Maintenance of electric fences
• Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
• Integration of Electric fencing, CCTV, and Intruder alarm systems
• Setup and maintenance of wireless, fibre and copper networks
• Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
• Oversight and design of big projects
• IT and Network support
• Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

Main duties & Responsibilities:

• Program system as per specifications
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
• Keep stock up to date and assist store man with stock take
• Keep the company vehicle clean
• Submit petrol slips

Core competencies:

• Customer Focus Functional/Technical Skills
• Approachability Problem Solving and Troubleshooting
• Integrity and Trust Technical Learning

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Description:

• We require a Coastal Radio Repair Technician to analyze, fault find and do basic repairs to VHF and GSM radios.

Duties:

• Testing of current and active radios that can be recycled back into the Warehouse for installations
• IOT, Finmon, HYYP, FSK
• Assist with technical queries
• Signal strength queries
• LSN queries
• Signals received
• Delays
• Radios loaded incorrectly
• Base reporting (LSN and backends)
• Assist with Ajax linkup when needed
• Collect faulty radios from the Warehouse
• Sort out stock returned from technicians
• Stock to be scrapped by Kenny
• Stock to be returned to suppliers
• Stock that need to be tested and/or upgraded to be returned for installation
• Label, scan and box all radios tested to be returned to the Warehouse.
• Submit weekly report of radio counts
• Radios tested and returned to the Warehouse
• Radios scrapped
• Radios returned to suppliers
• Request bin report for 5249-0012 to monitor bin movements
• Scrap all metal VHF, RDC and FSK radios that are not 4G/LTE
• Scrap all alarm panels, keypads, passives, transformers and door contacts that cannot be refurbished or reused
• Count 2G FSK (GPRS and VHF), 2G Finmon (single- and dual sim). RDC GPRS (white cover with stub antenna) and VHF (grey plastic cover with long whip antenna) radios to be sent back to supplier
• Assist with testing signals on tracking units for Special Projects

Minimum Qualifications and Experience:

• Post Matric qualification or equivalent
• Previous radio repair experience in security industry essential
• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Professional and well presented at all times
• Ability to work under pressure and for extended hours, if required
• Must be prepared to travel

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Job Description

• The overall purpose of this position is to manage several Operations Managers in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 5 years’ experience in the security industry.
• People management experience.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s Licence is required.
• Must be firearm trained for Business Purpose
• No criminal record
• Applicants to reside in Durban

Key Performance Areas: (not totally inclusive):

• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Dealing with all required administration matters.
• Liaising daily with Branch management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Management.
   

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• The Fleet Administrator is responsible for providing administrative support for vehicle repairs and maintenance. This includes booking vehicles for repairs, verifying supplier work on-site, tracking costs, and ensuring compliance with fleet management processes. The role requires regular supplier visits to confirm that the work quoted aligns with what is actually being done.

Minimum Experience:

• 5 years’ experience in an administrative role within a fleet maintenance or workshop environment (Transport or Fleet Supervisor/Controller)
• Experience in a maintenance call centre (advantageous but not compulsory)
• Strong knowledge of vehicle parts, service schedules, repair processes, labour rates, licensing, COFs, tyres, and fleet maintenance
• Technical background in fleet or automotive maintenance

Minimum Qualification:

• Matric/Grade 12
• Certificate/Diploma Transportation Administration

Key Responsibilities & Outputs
Fleet Administration:

• Booking Vehicles for Repairs & Services:
• Schedule vehicles for mechanical repairs, servicing, tyre replacements, and ad hoc repairs at supplier premises
• Ensure vehicles are not under warranty, maintenance, or service plans before authorizing repairs

Verifying & Tracking Work Performed:

• Conduct site visits to suppliers to verify that quoted work is actually being performed
• Ensure suppliers are not overcharging or duplicating repairs
• Report any inconsistencies, delays, or quality concerns to the Fleet Manager

Handling Repair & Service Requests:

• Receive repair and service requests from Fleet Controllers and the Regional Fleet Manager
• Check the history of each vehicle before booking repairs
• Obtain detailed repair quotes from suppliers and load the information accurately on GreenFleet
• Ensure quotes include correct vehicle registration, fleet number, odometer reading, and itemized breakdown of work

Approvals & Cost Management:

• Verify repair costs and flag discrepancies (e.g., duplicate repairs, incorrect labour rates, incorrect odometer readings)
• Send quotes for approval to the Fleet Manager
• Create and send purchase orders (POs) for approval and ensure they are received
• Follow up on delays in approvals to prevent downtime

Tracking & Reporting:

• Monitor ongoing repairs and follow up daily on progress
• Generate weekly reports on vehicle repair statuses
• Track open purchase orders and compile a consolidated report
• Maintain a tracking report of daily quotes received from suppliers

Invoice Processing & Supplier Coordination:

• Follow up with suppliers on outstanding invoices
• Verify invoice amounts against approved purchase orders
• Ensure invoices are processed and receipted correctly
• Investigate and resolve any invoicing or cost-related discrepancies

Liaising with Stakeholders:

• Work closely with Fleet Controllers, Fleet Managers, and suppliers
• Ensure efficient communication between internal teams and external suppliers

Supplier Oversight & Quality Control:
Site Visits & Work Verification:

• Physically inspect vehicles undergoing repairs at supplier workshops
• Compare quoted work with actual repairs to confirm accuracy
• Identify any unnecessary or unapproved work being performed
• Assess repair quality and report back to the Fleet Manager

Supplier Performance Management:

• Flag suppliers with repeat cost discrepancies or service delays
• Provide feedback on supplier reliability, repair turnaround times, and quality of work
• Assist in evaluating supplier contracts based on service performance

Office Administration:

• Maintain accurate and up-to-date filing records for the vehicle fleet
• Perform ad hoc administrative tasks assigned by the Admin Manager and Fleet Manager
• Handle general office administration (printing, scanning, filing, etc.)

Competencies Required:

• Organizational Skills: Strong ability to plan, prioritize, and manage multiple tasks
• Technical Knowledge: Familiarity with fleet maintenance, repair processes, and automotive parts
• Attention to Detail: Ability to verify quotes, invoices, and repair work
• Problem-Solving: Ability to identify and resolve discrepancies in repairs and invoices
• Supplier & Stakeholder Engagement: Ability to build relationships and ensure service quality
• Process-Driven Approach: Strong adherence to fleet procedures and approval workflows
• Time Management: Ability to follow up on vehicle downtime, pending approvals, and supplier delays
• Communication Skills: Strong written and verbal communication with suppliers and internal teams
• Integrity & Trust: Ensures accuracy in financial tracking and repair approvals

Skills Required:

• Office Administration & Record-Keeping
• Interpersonal Communication & Relationship Management
• Report Writing & Documentation
• Fleet Software (e.g., GreenFleet) & Data entry

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• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• Must have grade C Psira reg

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Must be speak Afrikaans and English

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

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Job Description

• The above position is vacant at Kimberley CIT branch, reporting to the Regional General Manager.
• The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 5 years’ experience in the security industry.
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.
• Living within a reasonable distance from the branch or willing to relocate

Key Performance Areas: (not totally inclusive):

• Ensuring that contractual requirements are met as stipulated by the client.
• Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• Ensuring that Security staff maintains required performance at all times.
• Dealing with all required administration matters.
• Liaising daily with Executive management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

Other personality attributes:

• Interpersonal skills
• Communication
• Customer Focused
• Analytical and critical thinking skills
• Customer focused
• Team player