Hot Jobs at JD Group

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

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Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

1. Grade 12 Matric qualification
2. Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

1. Provide customer service
2. Achieve sales targets
3. Ensure up to date product knowledge.
4. Merchandising and store presentation
5. Contribute to safety & security
6. Effective Teamwork and self management

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Key Responsibilities

• Administer, maintain, and support production and development database environments (e.g., PostgreSQL, MySQL, SQL Server, Oracle)
• Monitor database health and performance using tools and logs; identify and troubleshoot bottlenecks or failures
• Implement and maintain database backup, recovery, and high availability strategies
• Optimize queries and indexes; guide developers on best practices for data access and schema design
• Manage user permissions, roles, and security protocols in accordance with data governance policies
• Assist in database architecture decisions and infrastructure planning
• Contribute to automation efforts and help drive DevOps/dataOps initiatives
• Document processes and procedures; ensure compliance with internal and external data standards
• Experience with cloud database services (e.g., AWS RDS)
• Exposure to containerization (Docker, Kubernetes) and infrastructure as code
• Familiarity with monitoring tools

Skills & Qualifications

• We believe the right candidate will have a blend of technical expertise, business acumen, and strong interpersonal skills.
• 4+ years of hands-on experience as a Database Administrator
• Strong command of MS SQL and Oracle and experience with PostgreSQL
• Certifications in relevant technologies (e.g., Microsoft, Oracle, AWS)
• Proven experience with database performance tuning and query optimization
• Solid understanding of backup strategies, replication, disaster recovery, and high-availability configurations
• Familiarity with database security, encryption, and role-based access control
• Experience working in Linux/Unix environments
• Excellent problem-solving and debugging skills
• Strong communication skills and ability to work cross-functionally with developers, analysts, and infrastructure teams

go to method of application »

Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

1. Grade 12 Matric qualification
2. Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

1. Provide customer service
2. Achieve sales targets
3. Ensure up to date product knowledge.
4. Merchandising and store presentation
5. Contribute to safety & security
6. Effective Teamwork and self management

go to method of application »

Key Duties

• Perform sales activities (prospecting and cold canvassing) in order to generate sales
• Attract and retain customers through merchandising
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

1. Grade 12 Matric qualification
2. Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

1. Provide customer service
2. Achieve sales targets
3. Ensure up to date product knowledge.
4. Merchandising and store presentation
5. Contribute to safety & security
6. Effective Teamwork and self management

go to method of application »

Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

go to method of application »

Responsibilities

• Briefing driver as per company standard
• Debriefing driver as per company standard
• Monitor vehicle costs / Driver performance
• Effective self-management and teamwork
• Ability to multi-skill across functions as and when required

Competencies

• Relevant legislation (e.g. National Road Traffic Act, etc.)
• Knowledge of vehicle licensing
• Relevant fleet management systems, e.g. Fleet Vision / ABSA fleet management system
• General knowledge of servicing / maintenance principles
• Written and verbal communication
• Supplier relationships
• Customer Service Principles
• Fleet costs
• Numeracy and literacy skills
• Record Maintenance
• Computer literacy
• Integrity and Values
• Customer Orientation
• Emotional Maturity
• Personal Resilience
• Attention to detail
• Sense of urgency
• Admin Orientation

go to method of application »

Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

go to method of application »

Shift Operations Management

• Supervise all courier activities to ensure smooth and timely deliveries.
• Monitor the progress of deliveries via tracking systems and adjust routes or resources as needed.
• Address and resolve operational issues, including delivery delays, route changes, or emergencies.
• Monitor and optimize delivery routes to improve efficiency and reduce delivery times.
• Ensure that all vehicles are properly maintained and meet safety and legal requirements.
• Monitors and controls the flow of stock into and out of outbound cages.
• Coordinates with the Inbound/Warehouse Manager the timely execution of picking according to planned deliveries and collections.
• Resolves delivery queries.
• Checks that the correct loading of goods takes place to prevent damage to stock.
• Manages the allocation of trucks, drivers and routes for delivery.
• Manages the scheduling of pick-ups, returns, re-deliveries and collections on the Transport Activity.
• Manages and resolves unsuccessful pick-ups, returns and re-deliveries.
• Monitors these activities and intervenes on any anomalies throughout the course of the day to address anomalies.
• Addresses queries relating to urgent deliveries / collections.
• Collaborates with the Returns/Complaints departments on pick-ups, swap-outs and re-deliveries.

Team Supervision

• Assign tasks to couriers and ensure proper distribution of workload across the team.
• Conduct pre-shift briefings to communicate objectives, special instructions, or route updates.
• Provide ongoing support and guidance to couriers during the shift.

Performance Monitoring and Reporting

• Track and evaluate courier performance, ensuring compliance with company standards.
• Prepare and submit shift reports detailing delivery metrics, issues resolved, and courier feedback.
• Identify and escalate recurring operational challenges to the Operations Manager.
• Supervise and lead a team of couriers, dispatchers, and support staff.
• Conduct performance evaluations, coaching, and training to improve team skills and efficiency.
• Schedule shifts, manage attendance, and handle day-to-day personnel management.
• Track and report on key performance indicators (KPIs), including delivery times, customer satisfaction, and cost efficiency.
• Implement process improvements to optimize operational performance and reduce costs.
• Use technology and software solutions to monitor deliveries and optimize routes.
• Act as the liaison between courier staff and management, communicating performance goals and operational updates.
• Work closely with other departments (e.g., logistics, customer service) to ensure smooth workflow and resolve any operational bottlenecks.
• Prepare regular reports for senior management on operational performance and staff productivity.

Administrative Duties

• Maintain accurate logs of deliveries, returns, and incidents during the shift.
• Coordinate the maintenance of courier vehicles and equipment to avoid operational downtime.

Compliance and Safety

• Ensure all couriers are equipped with the necessary tools and safety gear before commencing their routes.
• Ensure all operations comply with company policies, safety standards, and regulatory requirements.
• Implement and enforce safety protocols to minimize accidents and ensure the well-being of all employees.
• Enforces access control to restricted areas.
• Monitors compliance to Service Centre operational safety guidelines, policies and procedures.
• Maintains safe working conditions.
• Complies with all legislative requirements relating to any injuries on duty.
• Attends quarterly Health and Safety meetings with team and address outstanding items.
• Manages the safe working condition of fleet.
• Conducts checks and monitors the maintenance of the fleet.
• Complies with and enforces OHSA legislation in area of responsibility.
• Completes the necessary checklists relating to the fleet, the building and equipment within area of responsibility.

Customer Service

• Act as the primary contact point for customers to address inquiries or complaints.
• Address and resolve customer complaints and issues related to delivery services.
• Ensure that couriers provide professional, courteous service to all customers.
• Monitor customer feedback to implement continuous improvement in operations.
• Ensure customer satisfaction by resolving delivery issues quickly and professionally.
• Provide excellent customer service by greeting recipients in a friendly and professional manner, obtaining signatures, and ensuring customer satisfaction.
• Maintains a professional image by wearing the uniform provided by the company and ensures that his/her appearance is neat and presentable when dealing with customers.
• Treats all customers with dignity and respect.
• Maintains high standards of professionalism in all dealings with customers.
• Deals effectively with customer complaints and queries and ensures that complaints are resolved or escalated to the Supervisor for resolution.
• Recognises and celebrates customer centric behaviour within others.
• Manages customers’ expectations and communicates appropriately.
• Behaves in a customer centric manner.
• Strong leadership and team management abilities.
• Exceptional problem-solving and decision-making skills.
• Ability to multitask and adapt in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency in logistics software and tracking systems.

Requirements

• Diploma or equivalent; additional qualifications in logistics or management are a plus.
• Proven experience in a supervisory role within courier, logistics, or transportation industries.
• Knowledge of local geography and delivery routes.
• Flexibility to work shifts, including weekends and holidays.

go to method of application »

Shift Operations Management

• Supervise all courier activities to ensure smooth and timely deliveries.
• Monitor the progress of deliveries via tracking systems and adjust routes or resources as needed.
• Address and resolve operational issues, including delivery delays, route changes, or emergencies.
• Monitor and optimize delivery routes to improve efficiency and reduce delivery times.
• Ensure that all vehicles are properly maintained and meet safety and legal requirements.
• Monitors and controls the flow of stock into and out of outbound cages.
• Coordinates with the Inbound/Warehouse Manager the timely execution of picking according to planned deliveries and collections.
• Resolves delivery queries.
• Checks that the correct loading of goods takes place to prevent damage to stock.
• Manages the allocation of trucks, drivers and routes for delivery.
• Manages the scheduling of pick-ups, returns, re-deliveries and collections on the Transport Activity.
• Manages and resolves unsuccessful pick-ups, returns and re-deliveries.
• Monitors these activities and intervenes on any anomalies throughout the course of the day to address anomalies.
• Addresses queries relating to urgent deliveries / collections.
• Collaborates with the Returns/Complaints departments on pick-ups, swap-outs and re-deliveries.

Team Supervision

• Assign tasks to couriers and ensure proper distribution of workload across the team.
• Conduct pre-shift briefings to communicate objectives, special instructions, or route updates.
• Provide ongoing support and guidance to couriers during the shift.

Performance Monitoring and Reporting

• Track and evaluate courier performance, ensuring compliance with company standards.
• Prepare and submit shift reports detailing delivery metrics, issues resolved, and courier feedback.
• Identify and escalate recurring operational challenges to the Operations Manager.
• Supervise and lead a team of couriers, dispatchers, and support staff.
• Conduct performance evaluations, coaching, and training to improve team skills and efficiency.
• Schedule shifts, manage attendance, and handle day-to-day personnel management.
• Track and report on key performance indicators (KPIs), including delivery times, customer satisfaction, and cost efficiency.
• Implement process improvements to optimize operational performance and reduce costs.
• Use technology and software solutions to monitor deliveries and optimize routes.
• Act as the liaison between courier staff and management, communicating performance goals and operational updates.
• Work closely with other departments (e.g., logistics, customer service) to ensure smooth workflow and resolve any operational bottlenecks.
• Prepare regular reports for senior management on operational performance and staff productivity.

Administrative Duties

• Maintain accurate logs of deliveries, returns, and incidents during the shift.
• Coordinate the maintenance of courier vehicles and equipment to avoid operational downtime.

Compliance and Safety

• Ensure all couriers are equipped with the necessary tools and safety gear before commencing their routes.
• Ensure all operations comply with company policies, safety standards, and regulatory requirements.
• Implement and enforce safety protocols to minimize accidents and ensure the well-being of all employees.
• Enforces access control to restricted areas.
• Monitors compliance to Service Centre operational safety guidelines, policies and procedures.
• Maintains safe working conditions.
• Complies with all legislative requirements relating to any injuries on duty.
• Attends quarterly Health and Safety meetings with team and address outstanding items.
• Manages the safe working condition of fleet.
• Conducts checks and monitors the maintenance of the fleet.
• Complies with and enforces OHSA legislation in area of responsibility.
• Completes the necessary checklists relating to the fleet, the building and equipment within area of responsibility.

Customer Service

• Act as the primary contact point for customers to address inquiries or complaints.
• Address and resolve customer complaints and issues related to delivery services.
• Ensure that couriers provide professional, courteous service to all customers.
• Monitor customer feedback to implement continuous improvement in operations.
• Ensure customer satisfaction by resolving delivery issues quickly and professionally.
• Provide excellent customer service by greeting recipients in a friendly and professional manner, obtaining signatures, and ensuring customer satisfaction.
• Maintains a professional image by wearing the uniform provided by the company and ensures that his/her appearance is neat and presentable when dealing with customers.
• Treats all customers with dignity and respect.
• Maintains high standards of professionalism in all dealings with customers.
• Deals effectively with customer complaints and queries and ensures that complaints are resolved or escalated to the Supervisor for resolution.
• Recognises and celebrates customer centric behaviour within others.
• Manages customers’ expectations and communicates appropriately.
• Behaves in a customer centric manner.
• Strong leadership and team management abilities.
• Exceptional problem-solving and decision-making skills.
• Ability to multitask and adapt in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency in logistics software and tracking systems.

Requirements

• Diploma or equivalent; additional qualifications in logistics or management are a plus.
• Proven experience in a supervisory role within courier, logistics, or transportation industries.
• Knowledge of local geography and delivery routes.
• Flexibility to work shifts, including weekends and holidays.

go to method of application »

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Management experience of 3-5 years 
• Retail Management/Business Diploma advantageous

go to method of application »

Key Duties

• Perform sales activities (prospecting and cold canvassing) in order to generate sales
• Attract and retain customers through merchandising
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12

go to method of application »

Key Responsibilities:

• Assist in the preparation of month-end financial statements and reports
• Prepare account reconciliation
• Report on Variances
• Assist in month-end and year-end close processes
• Perform ad-hoc financial analysis and reporting as needed
• Ensure compliance with all financial regulations and company policies
• Prepare journal entries and maintain general ledger accounts
• Assist in budgeting and forecasting processes

Qualifications:

• Grade 12
• Bachelor's degree in Accounting or Finance
• 1-3 years of relevant accounting experience preferred
• MS Office proficiency - Microsoft Excel and Financial Systems essential
• Financial and Accounting policies, principles and procedures
• Bookkeeping experience within a Retail environment