The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.
Qualifications
- NQF level 4 (Grade 12) or equivalent
- 3 years' experience in a store management position
- Sales & service management, budgeting, computer literacy, communication skills
- Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
go to method of application »
Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
go to method of application »
Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
go to method of application »
Job Description
- Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!
- As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.
- Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
What’s in it for you
- Achieve your targets and enjoy uncapped incentives
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
Qualifications
Education:
Experience:
- At least 1 year of experience in a mobile call centre
Knowledge and skills
- A strong understanding of sales techniques and the telecommunications industry
- Ability to influence and convince customers with ease.
- Thrive in a goal-oriented environment and love to exceed expectations
- Handle rejection gracefully and bounce back quickly.
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.
Qualifications
- NQF level 4 (Grade 12) or equivalent
- 3 years' experience in a store management position
- Sales & service management, budgeting, computer literacy, communication skills
- Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
go to method of application »
Job Description
- As a Real Estate Manager based in Johannesburg, you will partner with various divisions to identify, evaluate, and secure opportunities for new store openings, expansions, reductions, closures, revamps, and other strategic site decisions. You will be responsible for driving gross square meter growth in alignment with divisional strategies.
Responsibilities
Research & Analysis
- Keep abreast of new developments within the designated geographic scope to:
- Conduct feasibility analysis and share insights (re. availability, measurements, capex) & commercial metrics in order for divisions to determine new store feasibility. This involves on-site investigations.
- Continuously monitor & track completion of feasibility studies from divisions to ensure that it is coming through the pipeline.
- Use research & analytics to contribute to the annual strategic store review.
Stakeholder Engagement & Negotiation.
- Negotiate the contractual terms & conditions with landlords/centre management for new and existing store locations to meet budget considerations and business requirements (e.g. store expansions). This entails preparing the required offer documentation with the assistance of the legal team.
Property Management.
- Create & maintain long term relationships with landlords/centre management for current & future store operations and to assist the divisions in case of any property management issues.
Renewals.
- Negotiate and complete lease renewals within Divisional mandates for all Divisions within the financial year requirements
Qualifications
Education:
- University Degree: Legal / Commercial or Property Related Qualification related.
Experience:
- 5 years' retail Real Estate experience.
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Job Description
- Mr Price - Cape Gate, Cape Town:- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
- Meet customer service standards and achieve sales targets. This includes new account/membership targets.
- Maintain floor housekeeping and visual merchandise standards.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
- Provide ongoing coaching & mentoring to enable and up-skill store associates.
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)
- Ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade 12.
- 2 to 3 years' experience in retail supervisory capacity.
- Knowledge on sales & service management.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
Method of Application
Use the link(s) below to apply on company website.
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