Hot Jobs at Mr Price Group

Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• Are you a social-savvy storyteller with a flair for fashion and a knack for creating scroll-stopping content? We’re on the hunt for a freelance Social Media Manager to join our dynamic Mr Price Apparel Marketing team for a few months of creative magic! This is your chance to work with one of SA’s most loved fashion brands, flex your creative muscles, and help us bring our fashion and kids’ pages to life across social platforms — all from our buzzing Durban office.

Responsibilities

• Be the voice of our brand across social media – from fashion-forward fits to adorable kidswear.
• Own the content calendar and make sure our posts go live on time, every time.
• Keep our social platforms fresh, fabulous, and on-brand.
• Collaborate with our creative crew to plan, ideate, and execute campaigns that showcase our latest drops.
• Strategically tailor content per platform – because TikTok ≠ Instagram ≠ Facebook!
• Align with our Brand and Social Heads to ensure every post supports our goals and identity.
• Contribute to seasonal strategies and campaign reviews.
• Dive into data – track KPIs, analyze performance, and spot opportunities to level up.
• Compile monthly reports for fashion and kids’ pages, backed by solid insights.
• Stay ahead of trends and competitors – we love a good scroll for inspiration!
• Share customer feedback with the wider team to keep us connected to our audience.
• Attend events, activations, and store openings to capture content IRL.

Qualifications

• A Marketing Degree or Diploma.
• 3+ years of hands-on social media experience in a fast-paced environment (retail is a bonus!).
• Deep knowledge of social platforms, tools, and trends.
• Content creation skills that make people stop mid-scroll.
• A data-driven mindset – you love metrics as much as memes.
• Solid understanding of retail and customer service.

Why You’ll Love This Gig:

• Work with a passionate, fashion-forward team.
• Be part of the action in our vibrant Durban office.
• Creative freedom to shape campaigns and content.
• A chance to make a real impact on a beloved brand.

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Job Description

• Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.                                                              

Responsibilities
Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                          

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget                         

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.                                                                                                                         

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding  

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Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                

Responsibilities
Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.    

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                     

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.

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Job Description

• Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. 
• This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team.

Responsibilities

• Lead and Motivate: Manage and inspire a team of call centre agents to consistently achieve departmental targets.
• Customer Experience: Ensure exceptional customer interactions by leveraging training, performance management, succession planning, and quality assurance monitoring. Report on key metrics to drive continuous improvement.
• Team Support: Foster a positive team culture by resolving associate queries, handling disciplinary matters, and implementing culture-building initiatives.
• Escalation Management: Efficiently resolve escalated queries from customers and stores to ensure prompt and effective solutions.
• Operational Excellence: Drive collections effectiveness through strategic execution, agent coaching, ongoing training, and performance monitoring.
• Compliance: Ensure strict adherence to debt collection regulations and internal policies.
• Reporting: Deliver accurate and timely reports on team performance and collections metrics.

Qualifications

• Matric (Grade 12) 
• 3–4 years in a debt collections experience within a call centre environment 
• 1 – 2 years leadership experience within a call centre environment (advantage)
• Knowledge of relevant debt collection legislation (CPA, ICASA, NCA, POPIA)
• Proficiency with call centre software and collections systems
• Understanding of Financial Services, Credit Risk, and Collections Operations & Strategy

go to method of application »

Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                

Responsibilities
Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.    

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                     

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.

go to method of application »

Job Description

• To ensure the provision of worldclass sourcing of merchandise and suppliers to support the merchandise strategy and eliminate unnecessary cost thereby delivering best value to delight our customers. 

Responsibilities

• Monitor and analyse key metrics across the sourcing value chain in order to measure supplier performance and highlight potential risks to the business 
• Participate in developing  and implementing  a short and long term Resource strategy to support the business strategy and merchandise direction 
• Build strategic supplier relationships and identify new partnerships for long term sustainability. Research and provide new vendor solutions in line with business requirements in order to contribute to the Company's profitability.  Research new supplier territories in order to ensure that we are sourcing competitively. Assist and guide new suppliers in understanding of our requirements, policies and procedures   
• Procure merchandise at the optimal total cost of ownership (TCO) without compromising on quality and timelines,  through negotiation, volume bundling and fabric optimisation.  Re-engineer product for lower costs where necessary while still maintaining required standards.  Negotiate preferred payment terms with suppliers 
• Oversee the critical path management up to handover to forwarder date  in order to ensure on time delivery of merchandise and correct product execution. Work closely with the Sourcing Coordinator on finding proactive solutions to mitigate any delivery delay impact on the business. Partner with respective merchants in reacting to the trading environment in order to maximise sales   
• Identify new product, technologies and materials in the global market and how they could be adapted for the local market in order to remain relevant and to maximise additional profitability opportunities

Qualifications

• A completed degree or diploma preferably in Procurement, Sourcing or Clothing Management
• 2-3 years sourcing or buying experience, preferably in Footwear, Accessories or Intimate wear
• MS office (Excel)
• Negotiation Skills
• Knowledge and understanding of: Corporate Social Responsibility; Sustainable practices; fabric technology; raw materials and manufacturing