Hot Jobs at Mukuru

Duties and Responsibilities (include but is not limited to):

• Process foreign exchange transactions accurately
• Ensure correct and valid documentation in provided by customers in order to ensure legal compliance
• Manage own stock to ensure accurate balancing
• Maintain current knowledge of foreign exchange and ICFX system
• Uphold the company brand
• Manage own professional and self-development

Key Requirements:

• Grade 12 / or equivalent (Essential)
• Mukuru Forex Consultant training course (advantageous)
• Must remain current and competent by-passing tests and assignments (Essential)
• 1-year Customer Service Consultant experience (Essential)
• Foreign exchange experience (Desirable)
• Knowledge of foreign currencies
• Knowledge of FICA regulations
• Knowledge of exchange control regulations
• Knowledge of ICFX system

Additional Skills:

• Computer skills
• Telephone skills
• Verbal and written communication skills
• Organizational & administrative skills
• Attention to detail

go to method of application »

Key Responsibilities include:

• Diagnosing and resolving software issues (operating systems, MS Office, Office 365, etc.).
• Troubleshooting hardware problems on laptops, conference units, desktops, monitors, and headsets.
• Installing and configuring computer hardware, operating systems, and applications.
• Resolving system and network issues.
• Assisting staff with system setups or troubleshooting via face-to-face or phone communication.
• Managing user accounts, profiles, and password issues.
• Logging all user incidents and requests in the service management system.
• Responding to call-outs within agreed time frames.
• Providing desktop and network support to Mukuru customers as part of the team.
• Setting up workstations and peripherals for end-users.
• Replacing desktop components as needed.
• Ensuring continuous application of software updates and patches.
• Providing technical support for meetings, both in-office and offsite.
• Testing and evaluating new technologies.
• Training staff on using hardware and software systems.

Minimum Requirements:

• MCP/A+/N+/M365 Certification or equivalent.
• 4-6 years of experience in desktop support/Tier 1 IT support.
• Experience administering and supporting Microsoft AD and/or Entra ID.
• Proficiency in installing and supporting desktop operating systems and Office 365 applications.
• Skills in troubleshooting desktops, printers, and network issues.
• Ability to manage antivirus and security concerns.
• Capacity to prioritize tasks and work under pressure.
• Attention to detail and adherence to policies.

Additional Skills:

• Strong team player with a proactive approach.
• Good verbal and written communication skills.
• Reliable transportation (essential).
• Quick learner capable of handling pressure.
• Self-motivated with excellent time management.
• Ability to prioritize eFectively and take decisive actions.
• Commitment to continuous learning and knowledge sharing.
   

go to method of application »

Duties and Responsibilities (Include but are not limited to):

Communication Strategy Development:

• Collaborate with the Sales Operations Coordinator to develop and implement communication strategies that align with sales objectives.
• Ensure all communication supports the sales team in achieving targets and fosters a culture of transparency and collaboration.
• Content Creation and Management:
• Write and design high-quality sales materials, including presentations, reports, newsletters, and internal communications.
• Develop and maintain a library of resources for the sales team, ensuring easy access to up-to-date information and tools.
• Event Coordination:
• Support the planning and execution of sales events, webinars, and promotional campaigns, ensuring effective communication before, during, and after each event.
• Monitor the success of events and campaigns, providing insights and recommendations for future improvements.
• Internal Team Support:
• Facilitate effective communication between the sales team and other departments, ensuring alignment on goals and initiatives.
• Develop and implement communication strategies that support the sales team’s objectives. Coordinate regular updates and briefings to keep the sales team informed of product launches, promotions, and market changes.
• External Communication:
• Craft clear and compelling sales messages for various audiences, including sales agents and stakeholders.
• Manage social media and online platforms to promote sales initiatives and engage with clients.
• Support Sales Initiatives:
• Collaborate with the sales team to understand their needs and provide communication support for campaigns and events.
• Assist in organizing and promoting sales events, webinars, and road shows. Monitor sales performance metrics and provide insights to improve communication strategies.
• Brand Management:
• Ensure all communications align with the company’s branding and messaging standards.
• Contribute to the development of the overall brand strategy by providing feedback and insights from the sales perspective.
• Feedback and Reporting:
• Gather feedback from the sales team on communication effectiveness and areas for improvement.
• Prepare reports on communication activities and their impact on sales performance.

Key Requirements

• Grade 12 or equivalent (Essential)
• Diploma/ degree (Desirable)
• 1+ years of experience in communications, public relations, or a related role.
• Excellent writing and editing skills with a keen eye for detail.
• Strong verbal communication and presentation skills.
• Proficiency in social media management and analytics tools.
• Familiarity with graphic design software (e.g., Canva, Adobe Creative Suite) is a plus.