Hot Jobs at Newmark Hotels

Job Advert Summary    

• Support the Group Director of Marketing in the day to day running and management of the Newmark Hotel & Reserves Social Media portfolio. Create and organize content across a range of social media profiles for different hotels, lodges, and reserves.

Minimum Requirements    

• 2 – 3 years’ experience in Social Media role or similar
• Previous experience with hotels, lodges, and resorts advantageous
• Marketing or Media diploma/ equivalent preferable
• Ability to work in a pressurized environment
• Excellent communication skills
• Excellent attention to detail
• Excellent Planning and Organisational skills
• Computer Literacy: Microsoft Word & Excel, Social Media Scheduling platforms and design programs advantageous
• Strong copywriting skills – ability to write for the digital audience
• Must be a team player

Duties and Responsibilities    

• Posting/Scheduling content across social media accounts
• Write copy for social media posts across all channels i.e. Instagram and Facebook
• Communicate with followers, respond to dm’s, comments and monitor customer reviews according to SOP. 
• Being on top of the latest social media trends
• Weekly content creation i.e. reels and stories
• Update social media elements across all channels on a monthly basis
• Assist the Group Director of Marketing with creating campaign specific content for social media channels
• Work with graphic designer to create elements for social media channels i.e. stories, carousels etc.
• Assist the Group Director of Marketing with influencer and content creator partnerships and brand collaborations across all channels
• Monthly Reporting, insights and recommendations for hotels, lodges & reserves.

Deadline:6th August,2026

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Job Purpose

• To lead and manage the housekeeping department in delivering exceptional cleanliness, presentation, and guest service standards aligned with Qwabi’s five-star luxury hospitality offering. Responsible for maintaining accommodation excellence, leading the housekeeping team, and ensuring operational efficiency and compliance with company standards.

Minimum Requirements

• Grade 12 (Matric) required; Hospitality qualification advantageous.
• Minimum 5 years’ experience in luxury lodge, hotel, or premium hospitality operations.
• Previous experience in a senior housekeeping or supervisory role.
• Strong knowledge of housekeeping standards, hygiene, quality control, and guest service.
• Computer literate with Microsoft Office experience.
• Ability to work flexible hours, weekends, and public holidays.

Duties and Responsibilities    
Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop the housekeeping team to achieve service excellence.
• Manage daily operations, staff allocation, performance, and departmental standards.
• Promote teamwork, professionalism, and accountability.

Guest Experience & Service Excellence

• Ensure guest rooms, public areas, and facilities meet luxury presentation standards.
• Conduct regular inspections to maintain cleanliness, attention to detail, and quality control.
• Respond to guest requests and feedback professionally.

Housekeeping Operations

• Oversee guest rooms, laundry, public areas, and back-of-house housekeeping functions.
• Ensure compliance with Standard Operating Procedures and Qwabi service standards.
• Coordinate with other departments to ensure a seamless guest experience.

Health, Safety & Compliance

• Maintain high standards of hygiene, cleanliness, and safe working practices.
• Ensure compliance with health and safety regulations and company policies.
• Monitor equipment maintenance and report operational concerns.

 Stock Control & Administration

• Manage linen, amenities, cleaning supplies, and departmental resources.
• Control costs, minimise wastage, and maintain accurate operational records.

 Training & Development

• Train and mentor staff to uphold luxury housekeeping standards.
• Drive continuous improvement and service excellence within the department.

Deadline:10th August,2026

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Job Advert Summary    

• The Rockefeller Hotel is seeking a professional, friendly, and customer-focused Front Desk Receptionist to be the first point of contact for our guests. The successful candidate will play a key role in creating exceptional guest experiences by delivering warm hospitality, managing the reception desk efficiently, and ensuring smooth check-in and check-out processes.
• As the face of the hotel, you will welcome guests, handle reservations and enquiries, provide information about hotel facilities and local attractions, process payments, and resolve guest concerns with professionalism and care. You will work closely with other hotel departments to ensure seamless service delivery and maintain the high standards of excellence that define The Rockefeller Hotel.

Minimum Requirements    

• Previous experience in a hotel reception, hospitality, or customer service role.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Proficiency in hotel management systems and Microsoft Office applications.
• Ability to work shifts, including weekends and public holidays.
• Professional appearance and a positive attitude.
• Exceptional attention to detail and organisational skills.

Duties and Responsibilities    

• Welcome and assist guests with a warm and professional approach.
• Manage guest check-ins and check-outs accurately and efficiently.
• Handle reservations, room allocations, and guest enquiries.
• Process payments and maintain accurate guest records.
• Respond promptly to guest requests and resolve issues effectively.
• Coordinate with housekeeping and other departments regarding guest needs.
• Maintain a clean, organised, and professional reception area.
• Uphold hotel policies, procedures, and service standards.

Deadline:8th August,2026

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Job Advert Summary    

• The Rockefeller Hotel is seeking a passionate, service-driven, and experienced Assistant Front Office Manager to support the Front Office Manager in leading the Front Office team and delivering exceptional guest experiences.

Minimum Requirements    

• Diploma or Degree in Hospitality Management or a related field.
• Minimum 3 years' experience in a Front Office supervisory position within a hotel environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• High level of professionalism and attention to detail.
• Proficiency in hotel property management systems and Microsoft Office.
• Ability to work shifts, weekends, and public holidays.

Duties and Responsibilities    

• Assist in managing the day-to-day operations of the Front Office Department.
• Ensure exceptional guest service and create memorable guest experiences.
• Supervise Front Office staff, providing coaching, training, and support.
• Handle guest complaints and special requests professionally and efficiently.
• Monitor arrivals, departures, room allocations, and occupancy levels.
• Ensure compliance with hotel policies, procedures, and service standards.
• Assist with reporting, cash-up procedures, and revenue management initiatives.
• Support the Front Office Manager in achieving departmental objectives and guest satisfaction targets.

Deadline:9th August,2026