Hot Jobs at Shoprite Group of Companies

Job Objectives

Operational Management

• Ensure property practices, policies and processes are consistently implemented across the assigned portfolios and that risks are identified, monitored and mitigated.
• Assume full accountability for letting arrangements, including sourcing tenants, ensuring renewals, drafting leases and loading leases onto the system.
• Negotiate optimal lease agreements to the benefit of the Group.
• Ensure agreed terms are fulfilled by all parties and contractual obligations of tenants executed on time and within agreed standards.
• Ensure relationships with tenants are well-managed, maintained and property requirements met.
• Advertise vacant space through direct calls to national tenants or through property agents.
• Work in collaboration with cross functional teams to ensure that property and infrastructure needs are clearly understood and executed.
• Develop and maintain networks with landlords, developers and other key stakeholders to ensure the assigned portfolio and area remains ahead of developments in the property market.
• Grow the business through new customer leads and property management referrals.
• Work alongside brand, marketing and PR teams to attract and drive traffic to the shopping centres.
• Research opportunities to capitalise on the utilisation of buildings within the assigned portfolio.
• Continually strive to identify ways to add value to each centre/property.

Facilities Management

• Manage the efficient running of all buildings and facilities within the assigned portfolio.
• Ensure contractor performance and relationships are managed in line with contractual agreements and in terms of the Occupational Health and Safety Act.
• Conduct centre visit inspections ensuring every operation in the centre is functional and in line with organisational and regulatory requirements.
• Coordinate all maintenance requirements.
• Ensure compliance and control with all aspects of OHSA including fire and hazard control.
• Oversee the work of all service providers, ensuring delivery within agreed standards including gardening, cleaning, security, metering (water and electricity) services.
• Execute technical maintenance control.

Financial Management

• Prepare and manage the annual budget for the assigned portfolio and maintain effective budgetary control to achieve operational efficiencies.
• Generate and report on income and expense control, including maximum profits, quotes, orders, invoices, rent reductions, bad debt write offs, etc.
• Conduct monthly inspection of income statements, provisions on expenses, correct allocations, etc.
• Prepare and report on variances throughout the year, proactively mitigating risks and deviations.
• Draft final accounts upon the sale of buildings.
• Manage and execute audits, ensuring compliance and timeous submission of audit reports.
• Manage rental and utilities arrears, including liaising with debtors clerks, direct follow ups, issuing demand letters and handing over to attorneys.
• Execute all municipal expense and insurance recoveries.
• Prepare and report on the financial performance of the assigned portfolio, including vacancies, arrears, outstanding leases, and any additional reporting required by the leadership team.

People Management

• Efficiently manage the team to deliver on all performance, compliance and service standards, ensuring facilities are fully operational.
• Support the team with learning initiatives to ensure they are enabled to deliver on performance expectations.

Qualifications

• Degree in Finance, Property Studies, Business, Legal or an equivalent field - (essential).
• Certificate in Shopping Centre Management - (beneficial).

Experience

• +3 years’ experience in a similar role, managing a property portfolio across the value chain in a large and complex organisation – (essential).
• Exposure to financial or management accounting, with a good understanding of financial disciplines and its application in a property environment - (essential).

go to method of application »

Job Objectives

• To learn how to be a team leader.
• To learn how to motivate a team.
• To learn how to supervise customer service standards.
• To learn how to supervise housekeeping and hygiene.
• To learn how to implement loss control measures.
• To learn how to supervise sales performance.
• To learn how to access important information in the branch.
• To learn how to supervise stock counts.
• To learn how to accommodate the audience and context needs.
• To learn how to communicate verbally to clients in a friendly manner.
• To learn how to write texts for a range of communicative reasons.
• To learn how to interpret and use information from texts.
• To learn how to supervise POS operations.
• To learn how to supervise promotional activities.
• To learn how to describe and apply the management function.
• To learn how to recruit and select candidates.

Qualifications

• Grade 12 – Essential

Experience

• Minimum of 5 years’ experience in a managerial position
• Knowledge and experience in the management of inventory, buying, staff, merchandising and costs and profitability of a business.
• Understanding of the FMCG environment and related legislation will be advantageous.

go to method of application »

Job Objectives

• Delivering high quality customer service and continually contributing towards a culture of customer service excellence – being passionate about the customer experience!
• Managing all incoming calls and communicating clearly with our customers, providing support pertaining to questions, resolution of any emerging problems and product / service information with accuracy.
• Being proactive to urgent/emergency situations in accordance with product/service guidelines.
• Providing timely escalation of requests and updating our customers on the progress of resolution.
• Remaining knowledgeable of performance requirements, brands, products, campaigns, and process documentation – being passionate about your own development!
• Ensuring all service level goals are understood and achieved.
• Taking the necessary steps to drive up customer retention. 
• Following all set Shoprite standards, policies and procedures and providing input when something is not working as well as it should. 
• Proactively seeking ways to continuously improve the customer experience.
• Taking initiative and assist teammates in need, where possible (example: with knowledge transfer or language barrier with customer).
• Supporting other responsibilities that may be assigned from time to time.

Qualifications

Essential

• Grade 12 / Matric

Beneficial

• Degree/Diploma or Courses in Communications or a related field.

Experience

Essential

• +5 years’ experience in a Customer Services environment or similar role.

go to method of application »

Job Objectives

• To perform people management functions in the Meat Market
• To ensure client satisfaction of our customers
• To ensure product and stock availability through effective planning.
• To take responsibility for all quality control activities in the Meat Market environment
• To manage the administrative functions within the Meat Market
• To perform stock management functions within the Meat Market
• To manage all Hygiene and Safety activities of the Meat Market.
• To conduct various ad-hoc responsibilities to assist the team

Qualifications

Essential:

• Grade 12/ NQF 4

Desirable:

• Blockman NQF 3

Experience

Essential:

•  Previous Management Experience in a customer centric environment 
•  Meat Industry Experience

go to method of application »

Job Objectives

• Manage and Maintain the Quality Management System (QMS) to ensure compliance with relevant regulations and standards
• Transpharm Risk reporting into Group standard Risk reporting structures - Metric Stream 
• Generate and review Standard Operating Procedures (SOPs) to ensure compliance with regulations and standard
• Identify and implement improvement opportunities within the quality control process.
• Plan and conduct self inspections with relevant Operations staff, according to required standards (ISO 9001:2008) and client requirements.

Qualifications

• Bachelor's degree in a relevant field (e.g., Pharmacy, Bio-Chemistry, Biology, or related field). 

Experience

• Minimum of 3 -5 years of experience in quality assurance within the pharmaceutical industry. 
• Experience in managing and leading a team. 

go to method of application »

Job Objectives

• Stock control
• Dispensing (under supervision of a pharmacist)
• Administration
• Housekeeping
• Frontshop service

Qualifications

Essential:

• Qualified as a Post Basic Pharmacist Assistant.
• Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.

Experience

• Two years+ experience working in a similar role.