Hot Jobs at Shoprite Group of Companies

Job Objectives

• Provide support and actively participate in all Financial Services projects and operational support related activities including but not limited to: account reconciliations and resolution of in-store financial services transactional activities, finops guidance and general project support.
•  Ensure the accurate and timeous delivery of management report inputs. Prepare daily, weekly and monthly financial transactional information as required and ensure compliant data storage and accessibility for future reference: reporting, customer request, audit etc 
• Provide support during the implementation and streamlining of finance systems and procedures through automation, control implementation and monitoring.
•  Participate in various Financial Services projects generally. Act as a financial services participant.
•  Maintain relationships with the various divisions and other stakeholders (divisions, store managers etc). 
•  Effectively partake and give feedback in meetings with various stakeholders in the financial services area with both internal and external parties.
•  Prepare communication and provide support to store management regarding various in-store queries and controls and provide them with the necessary guidance to ensure a smooth in-store transactional experience.
•  Work closely with the audit function to ensure that all risks and related areas of reconciliations are identified for audit purposes - at an in-store, Divisional and Head Office level. Communicate with, participate in and support all audit activities and closing of findings etc
•  Synthesize and communicate project and business issues on an on-going basis, support the team with the group’s awareness of major business and Financial Services issues, and help to prevent escalations, where possible.
•  Actively share insights and information with relevant stakeholders - Act as a financial services knowledge resource for functional teams and provide knowledge transfer to team members as necessary

Qualifications

• BCom Finance, Commercial or equivalent - (essential) 

Experience

• 1-3 years relevant experience in the Financial Services industry: operational process level in-store transactional activities and account reconciliations at a group level with IFRS, Tax and VAT knowledge - (essential). 
• Exposure to and an understanding of Corporate, Retail, and/or Customer interfacing environment in a similar role (non sector specific) - (preferred).
•  Solid Advanced Excel, Accounting package exposure (like SAP, etc.) - (essential).
•  Exposure to SAP - (preferred).

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Job Objectives
Regulatory Oversight and Compliance Strategy:

• Develop, implement, and maintain a comprehensive compliance framework to ensure adherence to all relevant regulatory requirements, including but not limited to the Financial Sector Conduct Authority (FSCA), South African Reserve Bank (SARB), National Credit Act (NCA), Financial Intelligence Centre Act (FICA), and other applicable legislation.
• Monitor changes in regulatory requirements and ensure timely updates to policies, procedures, and controls across all Shoprite Financial Services products (Money MarketBank Account, Voucher Account, Credit, Remittances, etc.).
• Provide strategic guidance to senior management on compliance risks and mitigation strategies.

Leadership and Team Management:

• Lead, mentor, and develop the Financial Services compliance teams, fostering a high-performance culture and ensuring alignment with organizational objectives.
• Oversee the day-to-day activities of compliance teams, ensuring effective management of compliance processes for each financial product.
• Collaborate with the Head of Business to align compliance initiatives with business goals, maintaining a dotted line reporting structure to ensure strategic alignment.

Risk Management and Monitoring:

• Identify, assess, and mitigate compliance risks across all financial services products and operations.
• Design and implement robust monitoring and reporting mechanisms to detect and address potential compliance breaches.
• Conduct regular compliance audits and reviews to ensure adherence to internal policies and external regulations.

 Stakeholder Engagement and Reporting:

• Act as the primary point of contact for regulatory bodies, ensuring proactive and transparent communication.
• Prepare and present compliance reports to the General Manager, Head of Business, and relevant governance committees.
• Build strong relationships with internal stakeholders, including product heads, legal, risk, and operations teams, to embed a compliance-first culture.

 Policy Development and Training:

• Develop, review, and update compliance policies, procedures, and controls to reflect regulatory changes and industry best practices.
• Design and deliver compliance training programs to ensure all staff are aware of their regulatory obligations and responsibilities.

 Incident Management and Resolution:

• Oversee the investigation and resolution of compliance-related incidents, ensuring timely reporting to regulators where required.
• Implement corrective actions to prevent recurrence of compliance issues.

Qualifications

• Bachelor’s degree in Law, Finance, Business Administration, or a related field (a postgraduate qualification or professional certification, e.g., Certified Compliance Professional, is highly desirable).

Experience

• Minimum of 10 years’ experience in a compliance or regulatory role within the financial services industry, with at least 5 years in a senior leadership position.
• Proven experience in managing compliance for diverse financial products, such as banking, credit, remittances, or similar services. 

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Job Objectives
Employee Centric Delivery 

• Delivering the endtoend recruitment service as relevant within the respective business/divisional portfolio. 
• Including but not limited to search campaigns, prescreening, sourcing, selection, induction and retention initiatives to ensure a robust, full lifecycle recruiting process in conjunction with People partners and business stakeholders. 
• Overseeing the establishment of a pipeline of candidates to fulfil future business needs within the specific business/divisional portfolio.
• Overseeing the provision of support to the specific business/divisional portfolio with sourcing,screening, reference checking/validation, shortlisting of applicants and the offer management process. 
• Overseeing the management of the recruitment process within the specific business/divisionalportfolio, including reviewing job profiles, website advertising, updating of the company resource plan, sifting and selection of CV’s, attending interviews and selecting candidates.
• Ensuring for the specific business/divisional portfolio that a database of candidates is established to ensure a pool of resources for future requirements that may arise.
• Ensuring utilisation of the relevant recruitment tools to ensure a consistent recruitment processand experience for all candidates. 
• Dependent on business/divisional portfolio, building relationships with recruitment partners, institutions and other related vendors to enhance the turnaround time and efficiency of the recruitment process and the outcome of successful placements.

People (Self, Team & Organisational) 

• Participating in, and aligning with the People team to deliver solutions and services to the business. 
• Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued. 
• Participating in various team activities that foster a wellness culture to ensure that the team 
• mentally, physically and emotionally feels supported. 
• Participating in the enablement of a culture of open and transparent communication within the team.

Financial, Reporting & BI 

• Ensuring accuracy in data input and relevant reports as applicable to the functional area.
• Using official data sources to inform administrative outputs.
• Assisting with compiling basic reports for input to broader People requirements.
• Consolidating basic costs or data as required by the functional area.

Governance & Compliance 

• Ensuring compliance with relevant labour relations frameworks and legislation. 
• Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
• Identifying and mitigating of functional team and administrative risks. 

FutureFit 

• Participating in the integration and effective flow of work with other service areas and business.
• Identifying opportunities for continuous improvement in recruitment delivery services.
• Suggesting or sharing ideas related to relevant recruitment technology requirements where required.

Qualifications

• Diploma in HR, Recruitment and Administration or equivalent  (beneficial).
• Grade 12, National Senior Certificate  (essential). 

Experience

• +1 year in a recruitment consulting role rendering a recruitment service to a business portfolio and/or providing recruitment services within an agency environment  (essential).
• Experience within the FMCG, retail sector or similar  (preferred).

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Job Objectives

Org Management (OM)

• Maintaining the methodology and processes for effective organisational structure and attribute management.
• Delivering according to the organizational management framework, processes, and templates.
• Facilitating the process and system administration of org units, new job and position creations and applying all required attributes.
• Conducting organisational management – structure and attribute reviews in accordance with policies and procedures including.

Work Force Management (WFM)

• Providing support ensure time and attendance is well managed and supported.
• Coordinating and resolving where possible the resolution of all WFM related queries. 
• Updating branch / office department information on WFM.
• Setting up new branches on WFM (including dependencies on SAP).
• Initiating and completing the transfer of employees into new branches.
• Transferring employees between branches on WFM as required.

SAP HR

• Coordinate the creation of Jira tasks based on business requirements.
• Collaborate with cross-functional teams to ensure SAP configurations aligned with business requirements.
• Participate in User Acceptance Testing (UAT) for new system enhancements or integration updates initiated by the IT team.
• Review and validate system behavior against business requirements during UAT testing.
• Provide feedback to the IT and functional teams to ensure correct implementation and smooth user experience.
• Assist in drafting and executing UAT test cases to validate system changes before deployment.
• Participate in identifying issues during testing and contributing to solution discussions to ensure timely resolution.
• Work extensively on SAP HR for day-to-day operational and reporting tasks.

Learning & Development (Training) Administration

• Capturing all training documentation as required.
• Maintaining filing information for auditing purposes.
• Compiling basic reports for training attended, completed etc.
• Registering training needs with the HR Training Partner.
• Sending training schedules to stores and facilitating the completion and return and applicable.

Qualifications

• Diploma in Office/System Administration, Human Resources, or equivalent - (preferred).
• Grade 12, National Senior Certificate - (essential).

Experience

• 1-2 years in an HR administration or system support or equivalent role - (essential).
• Practical exposure to Org Management, WFM, Training administration or equivalent (highly beneficial).

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Job Objectives

• Validation of food safety and quality data across the Supply Chain. 
• Investigation of Supply Chain incidents and non-conformances. 
• Manage, assist and maintain compliance updates on audits and programs.  
• Co-ordinate internal audits. 
• Administer and reconcile all recalls and withdrawals. 
• Assist with the adminsitration and documentation required for continuous improvement initiatives and projects. 
• Assist with additional adhoc queries. 

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Food technology or Food Science

Experience

• A minimum of 2 years experience with supply chain operations 

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Job Objectives

• Facilitate onboarding of new B2B clients within the eCommerce ecosystem, ensuring all setup steps are completed accurately and efficiently.
• Provide first-line support for B2B clients experiencing issues with order placement, payment processing, account setup, or service access.
• Monitor and manage digital order flows, ensuring timely processing, escalation of exceptions, and resolution of discrepancies.
• Respond to customer and store queries, ensuring timely and professional resolution.
• Collaborate with internal teams (e.g., IT, logistics, finance, and sales) to resolve client issues and improve service delivery.
• Maintain accurate records of client interactions, support tickets, and resolutions to ensure audit readiness and knowledge sharing.
• Assist clients with integration of their procurement systems (e.g., ERP) with eCommerce services, providing guidance and troubleshooting support.
• Generate regular reports on B2B service usage, order volumes, issue trends, and client feedback to inform continuous improvement.
• Support promotional and campaign activities by ensuring B2B clients have access to relevant products, pricing, and content.
• Ensure compliance with data privacy, cybersecurity, and internal governance policies in all client interactions and data handling.
• Identify opportunities to improve client experience and operational efficiency, recommending enhancements to processes and service features.
• Provide training and guidance to B2B clients on eCommerce service usage and best practices

Qualifications

• Grade 12 qualification - (essential). 
• Diploma in Finance, Accounting, Business Administration, or a related field - (preferred).

Experience

• +2 years of experience in balance sheet reconciliation, demonstrating an understanding of accounting principles and practices - (essential).
• Proven experience with corrections journals and postings to ensure accurate and compliant financial records - (essential).
• Experience working on SAP - (preferred).
• Retail cash reconciliations experience - (preferred).

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Job Objectives

• To ensure that sales and profit are generated. 
• Ensure that the Pet Science store complies with labour and other laws. 
• To meet customer expectations. 
• To manage stock according to company policy. 
• Ensure the continuous training and development of all employees. 
• Ensure effective scheduling, forecast planning of staff and supervising.

Qualifications

• Grade 12 – Essential

Experience

• Management experience in a Pet Store 
• Knowledge and experience in managing inventory, buying, staff, pet merchandising and costs and profitability of a Pet Store. 

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Job Objectives

• Execute product range building and line determination.
• Execute all activities related to product pricing.
• Provide input to formalise article range, stock and price point.  
• Conduct product reviews.
• Execute merchandising layout determination
• Plan and execute promotional and advertising events.
• Maintain stock levels, ensuring any stock level issues are timeously resolved in stores and the DC.
• Administer invoice and purchase order processes.
• Provide functional support for buyer related activities. 
• Perform market and competitor research.

Qualifications

• Degree/Diploma in Business, Finance, Logistics, Supply Chain or a related field – (essential). 

Experience

• Retail experience gained through working in a store environment, with suppliers or manufacturing or in a retail store – (desired).

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Key Responsibilities:

Driving and Delivery:

• Operate the soup truck safely and efficiently to deliver soups to various locations.
• Follow designated routes and schedules to ensure timely deliveries.
• Ensure that all food safety and transport regulations are adhered to during deliveries.

Customer Service:

• Interact with customers at delivery locations, providing information about the soups and engaging positively.
• Handle customer inquiries and concerns professionally, ensuring a positive experience.

Truck Maintenance:

• Conduct pre-trip and post-trip inspections of the truck to ensure it is in good working condition.
• Perform basic vehicle maintenance and report any issues to management promptly.

Inventory Management:

• Assist in loading and unloading food supplies and inventory prior to and after routes.
• Help maintain accurate inventory records and report discrepancies.

Safety Compliance:

• Adhere to all traffic laws and regulations while driving.
• Follow health and safety guidelines to maintain the quality and safety of food products during transport.

Education & Experience:

• Minimum Grade 10 equivalent.
• Previous experience as a driver or in food delivery preferred.

Licenses & Certifications:

• Valid Code 10 driver’s license with a clean driving record (PDP will be an added advantage).

Experience

Driving Experience:

• A minimum of  1-3 years of professional driving experience preferred, especially in food service or delivery roles.

Food Industry Experience:

• Previous experience in the food service industry, particularly in delivery, catering, or food truck operations, is highly desirable.

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Job Objectives

• To ensure that sales and profit is generated
• Maximum utilisation of labour within budget guidelines management
• Sound application of industrial relations practices within regions management
• Staff competency level management
• Staff availability as determined by sales demands management
• Personnel administration standards compliance management. Minimum 2 years of experience

Qualifications
Essential

• 3 Year National Diploma/Degree in Human Resource Management /Labour Legislation or Industrial Psychology

Experience
Essential:

• Generalist HR experience
• 2-3 years in an HR Business Partnering or equivalent role, driving HR delivery of frameworks, policies, procedures, and guidelines and managing HR service delivery - (essential).
• Experience within the FMCG, retail sector or similar - (preferred).
• Demonstrable knowledge of HR practices within the FMCG, retail sector, applying the principles of optimum capability and capacity planning in a retail orientated environment - (essential).
• Exposure to statutory requirements, applying and monitoring relevant laws, regulations, and best practices as they relate to HR in the specific operational context. Knowledge of HR policies, procedures, legislation and regulations - (essential). 
• A sound understanding of diversity and inclusion concepts and processes and the link between employment equity and good HR practices - (essential). 
• A proven track record of strong generalist HR delivery executing the tactical 
• aspects of HR delivery in a retail environment - (essential).