Hot Jobs at Standard Bank Group

Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

• National Certificate (NQF5 FAIS recognised qualifications)

Experience

• 1-2 years branch banking experience with exposure to customer enquiries
• Proficiency in English, both written and verbal
• Basic computer skills, including familiarity with Microsoft Office suite
• Knowledge of basic banking products and services
• Strong customer service orientation

Additional Information

Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

• National Certificate (NQF5 FAIS recognised qualifications)

Experience

• 1-2 years branch banking experience with exposure to customer enquiries
• Proficiency in English, both written and verbal
• Basic computer skills, including familiarity with Microsoft Office suite
• Knowledge of basic banking products and services
• Strong customer service orientation

Additional Information

Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

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Job Description

We are seeking a dedicated and customer-focused Universal Banker (Level 1) to join our team in Parow, Cape Town. As a Universal Banker, you will be the primary point of contact for our Personal, Prestige, and Private Banking clients, providing comprehensive banking services and solutions.

• Assist clients with a wide range of banking matters, from product inquiries to account activities
• Accurately assess and understand client needs to provide efficient, one-and-done solutions
• Open relevant accounts, process statements, and manage debit order information
• Deliver exceptional customer service that consistently meets client expectations
• Operate within product and legislative parameters, including FAIS regulations
• Provide clear and concise explanations of banking products, services, and policies
• Identify cross-selling opportunities and recommend appropriate financial solutions
• Maintain up-to-date knowledge of banking regulations and industry trends
• Collaborate with team members to ensure smooth branch operations
• Handle customer complaints and resolve issues in a professional and timely manner

Qualifications

Essential Qualifications:

• Matric (Secondary Education Certificate)
• National Certificate in Banking(NQF5 FAIS recognized qualification)

Professional Experience Requirements:

• Minimum of 2-3 years of demonstrable sales experience in a financial services environment
• Comprehensive understanding of branch operations processes and banking products
• Proven track record in a branch banking or contact center setting, with in-depth knowledge of bank processes, policies, and product offerings
• Exceptional customer service skills with a focus on delivering professional and efficient client interactions
• Proficiency in banking software and systems
• Analytical and problem-solving skills with keen attention to detail
• Knowledge of FAIS (Financial Advisory and Intermediary Services) regulations
• Experience in branch operations
• Ability to work flexibly in a fast-paced environment
• Strong time management and organizational skills
• Goal-oriented mindset with a focus on meeting targets and KPIs

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Job Description

• Support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational functions for an allocated Growth portfolio.To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

• Business & Commercial Banking or Relevant Degree.
• NQF6 (FAIS recognized).

Experience Required

• 3-4 years' experience as an Account Analyst with exposure to lending principles.
• Sales and client servicing.
• Experience in a back-office Account Support or Client Service Support role to understand how to interact with clients as well as to process client queries and requests.
• Experience in Credit or Retail Credit Collections responsible to complete credit applications.
• Must have relevant intermediary experience in respect of FAIS.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Expertise

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Job Description

• To provide a sales and service function by adding value to Enterprise Banking banking client's ecosystem requiring financial and non- financial (e.g., platform business) solutions.

Qualifications

Minimum Qualification:

• NQF5 (FAIS related)

Experience Required

• 3-4 years Previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable
• Relationship Banking (Client Coverage)
• Business & Commercial Banking

Additional Information

Behavioral Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Establishing Rapport
• Examining Information

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Job Description

• To work independently and provide end-to-end People and Culture value chain business partner support for the Personal & Private Banking, Mpumalanga portfolio applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory support to business stakeholders within the allocated portfolio/s of responsibility in Personal & Private Banking, giving P&C guidance in support of the overall people experience and business objectives in an ever-changing environment.

Qualifications

Minimum qualifications

• Degree in Human Resources Management / Behavioural Science / Social Science.

Experience required

• Minimum 5 -7 years experience in People & Culture, with strong preference to a partnering role.
• Experience within a multinational company working with senior management teams in a complex environment.
• Track record of successfully implementing integrated, effective People & Culture solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
• Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.