Hot Jobs at TFG (The Foschini Group)

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Key Responsibilities:

• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Selling a diverse product range and keeping up to date with the latest fashion trends. 
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is always ready for our customers. 
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Available to work a flexible schedule to meet the business needs. 

Qualifications and Experience:

• A Grade 12 qualification 
• A minimum of 1 years of retail sales experience
• Experience in the Hospitality Industry is an advantage

Skills: 

• Good verbal/ written communication skills 
• The ability to work independently 
• The ability to take initiative 
• Attention to detail 
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment

Behaviours: 

•   Adhering to Standards - Ensures quality and compliance in the delivery of their work
•   Continual Improvement - Actively seeks opportunities to continually improve processes
•  Decision Making - Analyses complex situations to ensure effective and timely choices
•  Driving & Persevering
• Leading Others - Inspires and guides others to achieve collective goals
•  Meeting Customer Expectations - Consistently delivers exceptional customer service
•  Planning & Organising - Uses a structured approach to effectively manage tasks
•  Relating & Networking

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Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store

Qualifications & Experience:

• A Grade 12 qualification.
• A relevant tertiary qualification would be advantageous.
• Must have 3 years Store Management experience.
• Must have experience in driving sales to increase store profit.

Skills: 

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills. 
• Strong organizational, administration and planning skills 
• The ability to take initiative 
• A high level of attention to detail 
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel.
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description

• An exciting opportunity for a dynamic, energetic and self-motivated individual has arisen in our Prestige Clothing Epping Manufacturing Plant.   The successful candidate will report to the Operations Manager: Prestige Epping.  Prestige Epping is a well-established plant where we manufacture Men’s and Ladies formalwear.  Our unique people strategy is what differentiates us from other Clothing Manufacturers.  This world class plant is an ideal growth opportunity for motivated candidates to grow with us as the business continues to expand.   The Production Manager is responsible for a Production Unit of approximately 250 employees and objectives include manufacture of a good quality product, on-time and in full deliveries , with the shortest lead time, while continuously improving what we do.   

Responsibilities:

• Execution of an operations strategy for the production lines that is aligned to the strategic objectives of TFG D&M.  This would involve the objectives, quality, speed, dependability, flexibility and the most cost effective solution to plan.   
• Ensures that production planning meetings, production activities, machine preventative  maintenance and maintenance plans are adhered to, maintaining product quality and adhering to budgets 
• Manages and motivates a team , with a high focus on continuous improvement
• Review financial statements, activity reports, and other performance data to measure productivity to determine areas needing cost reduction and improvements 
• Achieve required efficiencies
• Achieve financial targets
• Achieve on time
• In full
• Delivery conformance
• Quality
• Lean manufacturing
• 5S
• Drive continuous improvement
• Drive skills development
• Alignment      of TFG values
• Drive a performance based culture

Requirements:

• Qualification in Clothing Management, Industrial Engineering, Operations Management or equivalent 
• 5-8 years’ experience in a similar role 
• Clothing Manufacturing Experience, Lean Manufacturing Principles and Practices, TPM, TQM and Quick Response 
• Microsoft Office and MIS exposure an advantage

Behaviours:

• Diligent, Attention to detail, Conscientious 
• Analytical
• Excellent communication skills
• Persuading & influencing skills
• Interpersonal skills
• Energetic and self-motivated

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Key Responsibility Areas:

• Procurement Management.
• Raw Materials Warehouse Management.
• Team Leadership.
• Cost & Performance Management.
• Compliance & Sustainability.

Experience and Qualifications:

• Bachelor's degree in supply chain management, Business, Industrial Engineering or related field.
• Minimum of 5-8 years' experience in procurement or supply chain management, ideally within the furniture manufacturing, woodworking or related manufacturing environments. 
• Proven experience managing both procurements and warehouse functions.
• Knowledge of furniture production materials and manufacturing processes.
• Strong understanding of inventory control and warehouse best practices.

Skills:

• Excellent negotiation, communication, and supplier management skills.
• Strong leadership and team management skills.
• High level of organizational skills inclusive of accuracy and attention to detail.
• Analytical and problem-solving skills for cost control and efficiency improvement.
• Competence in data-driven decision making and reporting.
   

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

go to method of application »

Job Description

• The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store

Qualifications & Experience:

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have 2 years Store Management experience
• Must have experience in driving sales to increase store profit

Skills: 

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently
• Outstanding leadership, interpersonal and communication skills
• Strong organizational, administration and planning skills 
• The ability to take initiative 
• A high level of attention to detail 
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation

go to method of application »

Job Description

• The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store

Qualifications & Experience:

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have 2 years Store Management experience
• Must have experience in driving sales to increase store profit

Skills: 

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently
• Outstanding leadership, interpersonal and communication skills
• Strong organizational, administration and planning skills 
• The ability to take initiative 
• A high level of attention to detail 
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others