Hot Jobs at TFG (The Foschini Group)

Job Description
Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• 2-3 years retail Management experience

Skills: 

• Have an interest in fashion 
• A passion for excellent Customer services and sales environment  
• Figure and admin orientated 
• Organised and thorough  
• Profit and turnover driven 
• Able to manage risk within the store 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Office Systems 
• Policy & Procedures 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours:  

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description

• The Allocator is responsible for supporting the implementation of the Merchandise Strategy by conducting store and merchandise-related analysis. They liaise with suppliers, stores, and the Distribution Centre regarding stock levels, deliveries, and general queries, ensuring effective stock management and timely delivery of stock.

Responsibilities

• Working with Planners and Buyers to fully implement the Merchandise Strategy
• Dual role, working as an Allocator and Merchandise assistant
• Store and merchandise-related (style and sizing) analysis
• Liaising with suppliers, stores and the Distribution Centre regarding stock levels, deliveries and general queries
• Monitoring the delivery of stock and take appropriate action
• Replenishment management
• Effective communication with stores & Operations.
• Monitoring product performance to take appropriate action
• Regular store visits where appropriate

Qualifications

• A relevant tertiary qualification
• Proven working experience as an Allocator (3+ years)

Skills: 

• A high degree of numeracy and an analytical, detailed and strategic approach to work 
• Excels at data analysis and the ability to draw inferences 
• Strong business acumen and merchant thinking 
• Analytical Processes 
• Customer Service Delivery 
• Planning & Organising 
• Requirements Analysis 

Behaviors: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• The Planner III is responsible for the financial and strategic management of product categories, driving sales performance, optimising inventory, and leading best‑practice planning across the business. The role plays a critical part in projecting future sales, shaping product strategy, and mentoring the Merchandise Planning Team to deliver commercial results aligned to the target market and business objectives.

Responsibilities

• Drive product efficiencies and key measures – sales, markdown, inventory, sales margin, including markdown proposal and action
• Developing category strategic, tactical, and operational plans to achieve set targets and be influential in the implementing of change to achieve company goals/objectives
• Mentor the Merchandise Planning Team and provide guidance and support to team members
• Project future sales into key categories, ensure effective sales projections, and optimise planning processes
• Management of range assortments at store level in conjunction with the buyer, including replenishment of key lines and manage range assortments and replenishment
• Manage OTB allowance both in-season and forward budgets
• Implement distribution strategies and drive allocation and grading strategy with allocator
• Attend all appointments relating to product launches and selection throughout the year as specified
• Analysis and review of previous week sales with the buying team, propose and drive actions for the week, and prepare and present performance in trade meetings
• Reporting on performance, initiatives and operational plans to management periodically (weekly, monthly, seasonally, and annually)
• Delivery management
• Team player and be able to foster collaboration across buying, planning, marketing, VM and operations functions, including regular store visits as a team

Qualifications

• Completed National Diploma or Degree 

Experience:

• Must have a minimum of 3+ years’ experience as a Planner. 
• A strong interest in retail and sound knowledge of supply chain processes.
• Strong proficiency in MS Office including Excel
• Proven experience working with planning or retail systems
• Experience translating fashion and market trends into commercial, executable plans would be advantageous
• Retail experience transitioning into a Planning role would be advantageous, providing strong understanding of in‑store realities
• Fast fashion experience would be advantageous and well suited to a quick turn environment
• A strong understanding of fashion, trends, and the product lifecycle would be advantageous

Skills: 

• Analytical Processes 
• Commercial Acumen 
• Contract Management 
• Customer Service Delivery 
• Planning & Organising 
• Policy & Procedures 
• Market Research and Analysis 
• Supplier Management 
• Requirements Analysis 
• Global Sourcing 
• Strategic eCommerce 

Behaviours:

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing guest experience. 
• Exceed our guests' expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest trends and technology 
• Searching out opportunities for new business 
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests. 

Qualifications: 

• Grade 12 (Matric) 

Skills: 

• Passionate about people is a must. 
• Target driven and experience focused. 
• Possess a strong work ethic and hands-on attitude. 
• Demonstrate initiative to deliver results. 
• Ability to thrive under pressure.  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Figure and admin orientated. 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• The Floor Supervisor is responsible for supporting the store management team in providing outstanding leadership and ensuring operational excellence. They allocate time effectively, handle multiple tasks, and manage merchandise and visual principles. Additionally, they drive performance through store KPIs.

Responsibilities

• Support store management in providing outstanding leadership. 
• Ensure operational excellence through a customer-centric mindset.
• Allocate time effectively and handle multiple tasks. 
• Provide input on merchandise and visual principles. 
• Drive performance through store KPIs. 
• Ensure high levels of motivation and commitment within the store.
• Monitor sales performance and KPIs. 
• Ensure compliance with company policies and procedures.

Qualifications

• A Grade 12 qualification or equivalent. 
• Minimum 2-3 years retail experience with a minimum of 1 year store leadership experience. 
• Strong leadership and team management skills, excellent communication and interpersonal abilities, proficiency in task and priority management, and experience in visual merchandising.

Skills: 

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviours: 

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others