Hot Jobs at TFG (The Foschini Group)

Key Responsibilities:

• Coordinate along with other team members the capturing, assignment and monitoring of resolutions and closures of customer complaints using the CSM system
• Together with other team members, coordinate the maintenance of branch & Field information across various stakeholders & systems e.g. BCMS; Key holders; contact details;
• Facilitate non-merchandise administration order/payment processes for Gift Cards; Rentokil etc - those not covered by Group services
• Together with other team members, coordinate the ordering for New Store Opening/Enlargement (stationery, hangers, EAS)
• Maintain structure data base on the company’s communication platform (Yoobic) (User profile creation, password resets, etc.). 
• This will include weekly coms calls with the service provider to improve / maintain service levels / discuss new ideas that could benefit the Division or Group   
• With other team members, coordinate the maintenance of the Group Store Development report for the Sports division
• Maintain records & Follow up on investigations - Assist in obtaining additional information required by the Field Manager for the investigations

Qualifications and Experience:

• Ideally the individual will have a relevant tertiary commercial qualification

Skills:

• The candidate must have aptitude for digital technology
• A strong understanding of operational risk.
• Advanced Office (MS Word, MS Excel) knowledge

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Key Responsibilities: 

• Successfully range and procure branded apparel assortment.
• Procure and build a balanced and appropriate branded range aligned to strategy with special attention to trading opportunities.
• Trend and market research analysis for range and strategic implementation.
• Formulate departmental strategies to maximize sales and timeously source and secure stock to implement strategies.
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.
• Negotiate effectively.
• Build and maintain good relationships with staff, brands and suppliers (both nationally & internationally) and key functions in the business.
• Think in terms of the "big picture" as well as consider specifics and detail.
• Assess complex situations and implement workable solutions.

Qualifications and Experience: 

• Experience as a Buyer 5+ years essential 
• Have experience as a Men’s or Women’s Apparel Buyer (3+ year essential)
• A proven solid track record in buying
• A working knowledge of the current computer software packages (knowledge of Excel, PowerPoint, Word & E-mail would be preferable)

Skills:  

• Have a high degree of organisation and prioritization skills
• Have a strong business acumen and merchant thinking
• Ability to show initiative and be resourceful
• Ability to source and implement effective solutions in a fast-paced environment
• Excellent planning, organising and interpersonal skills
• Have a high degree of decision-making ability and be service orientated
• Be assertive and communicate at all levels.
• Be a team player
• An interest in and knowledge of trends.

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Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications: 

• Grade 12 (Matric) 

Experience:

• Minimum 1 year experience in retail industry (Preferably Clothing stores) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

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Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications: 

• Grade 12 (Matric) 

Experience:

• Minimum 1 year experience in retail industry (Preferably Clothing stores) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

go to method of application »

Your key areas of responsibilities will include:

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Must haves:

• Can do attitude
• Be a South African Citizen
• Excellent communication and selling skills
• Passionate about retail and fashion – advantageous  
• Sales driven and service focused
• Possess a strong work ethic 
• Demonstrate initiative to deliver results.
• Ability to thrive under pressure
• The ability to deal efficiently with customer queries and complaints
• Must be able to work retail hours
• Reliable transport
• Must be able to start immediately  

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Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

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Responsibilities:  

• Be in touch with the latest mobile/ technology 
• Manage assets 
• Deliver and maintain a great customer brand experience 
• Grow cellular sales turnover 
• Drive high operational standards 
• Implement visual display principles 
• Ensure effective administration management (process) 

Qualifications: 

• A Grade 12 qualification 
• Retail cellular experience (essential) 

Skills:  

• Knowledge of a variety of mobile products 
• Ability to work flexible hours in the ever-changing retail environment 
• A customer-centric attitude and approach 
• A passion for excellent Customer services and sales environment  
• Be computer literate 
• Have a preference to with work admin 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 

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Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management