TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
Job Description
- The Application Support Specialist is responsible for providing advanced operational support for application solutions, managing more complex incidents, problems, changes, and service requests. They offer advanced technical solutions, liaise with vendors, and mentor junior team members.
Responsibilities
- Provide expert operational support, including root cause analysis, incident management, and SLA achievement.
- Manage critical incidents, problems, changes, and service requests. Offer expert technical solutions and configuration.
- Liaise with senior vendors and provide technical advice to team members.
- Ensure SLA achievement and involvement in projects.
- Maintain and enhance application performance. Ensure compliance with best practices and standards.
- Support for BI applications.
- Track, manage service requests.
- Continuously monitor BI systems and applications
- Work closely with BI developers, data analysts, and other IT teams to identify and resolve application issues and improve system functionality.
- Perform data analysis to identify trends, anomalies, and areas for improvement within BI applications.
Qualifications
- Education: A relevant IT qualification.
- Experience: 3 years of relevant experience in application support.
- Proficiency in SQL and database management.
- Experience with BI tools such as Tableau, Power BI, or QlikView.
- Familiarity with ETL processes and data warehousing concepts.
Skills
- Application Support
- Development Environment
- Engineering Technical Operations Support
- Software Configuration
- Systems and Software Life Cycle Engineering
- Systems Development Management
- Systems Integration and Build
- Troubleshoots Technical Issues
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Strong understanding of BI tools, SQL, and database management.
- Ability to analyse data, identify trends, and solve complex problems
- Microsoft Analysis Server experience
Behaviours
- Collaborates - effectively works with others to achieve shared goals
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
go to method of application »
Responsibilities
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualifications
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organizational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
go to method of application »
Job Description
- As our Field Visual Merchandiser, you’ll be on the move, visiting stores to bring our seasonal stories, promotions and brand standards to life. You’ll set the scene, shape the layouts and inspire the teams who look after them every day. Your displays should be beautiful and do real work for the business, because the best-styled spaces are the ones customers want to take home. You’ll work side by side with store managers and field teams, who will be your biggest allies along the way.
Responsibilities
- Set the scene: Style window displays, in-store layouts and seasonal themes that make our product shine.
- Keep it unmistakably us: Make sure every store follows our brand visual guidelines, and sort out any gaps quickly.
- Drop in and make it better: Visit stores regularly, assess how the VM looks and give clear, practical feedback.
- Share your know-how: Train and guide in-store teams on our visual standards, so they can keep every space looking its best.
- Make promotions pop: Team up with field teams to bring promotional events and campaigns to life.
- Let the numbers tell the story: Track how your displays perform, report on what’s working and recommend what to do next.
- Keep standards steady: Put practical control systems in place to maintain VM standards across your stores.
- Create a welcome: Deliver a great customer brand experience that makes people feel at home the moment they walk in.
- Look after what we’ve got: Manage VM assets and expenses responsibly.
Qualifications
- A Matric certificate.
- A diploma or degree in Visual Merchandising, Fashion, Retail Management, Marketing or a related field.
- 3–5 years’ proven experience as a Visual Merchandiser.
- 1–2 years in a supervisory or regional role will be an advantage.
Skills and Competencies:
- A designer’s eye: You know your design principles, color coordination and product placement, and it shows.
- Commercial flair: You can tie store layouts and displays to sales strategy.
- Project management: You’re happy juggling multiple stores, campaigns and seasonal rollouts, without losing sight of the detail.
- A natural coach: You bring store teams with you and help them raise the bar.
- Easy collaboration: You communicate well with store managers and field managers, and you can explain the thinking behind a display.
- Data-smart: You use sales data to see what’s working and make it even better.
- Tech-savvy: You’re comfortable with planograms, VM software and digital merchandising tools.
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- The ability to multi-task in a fast-paced environment
- The ability to take initiative
- A high level of attention to detail
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Job Description
- The Data Engineer will be responsible for designing, implementing, and maintaining the data infrastructure necessary for our Insights team to analyze data and derive valuable insights. The Data Engineer will work with Engineering Leads, Data Architects and other stakeholders to ensure that our data is properly sourced, stored, and accessible for analysis. They will also contribute to our mission by extracting maximum predictive value from data assets.
Responsibilities
Data Pipeline Development and Management
- Design, develop, test and maintain data pipelines to extract, transform, and load (ETL) data from various sources into a data warehouse or data lake
- Implement data quality and validation checks to ensure that data is accurate, complete and consistent.
- Optimize and scale data processing and storage to handle large volumes of data and high concurrency.
- Troubleshoot and resolve data pipeline issues and perform root cause analysis
- Develop and maintain documentation for data pipelines and processes.
ETL Development
- Building and maintaining data pipelines using lakehouse architecture (medallion)
- Extracting data from multiple sources, transforming it, and loading it into the target database
- Monitoring and troubleshooting ETL jobs to ensure they complete successfully and on time.
Data Modelling and Design
- Design and implement data models and database schemas for storing and querying data.
- Optimize database schema and indexing for efficient data retrieval
- Modernise legacy data environments, migrating from on-premises solutions to cloud-native platforms such as Databricks
- Ensure database security, availability, and scalability
- Perform database tuning and optimization to improve query performance
- Develop and maintain data connectors and integrations with various data sources (e.g., databases, APIs, flat files)
- Implement data streaming and real-time data processing technologies.
Reporting and Analytics:
- Designing and implementing complex reports that meet business requirements
- Developing dashboards and visualizations using tools like Pyramid or other data visualization tools
- Develop and maintain BI reports and dashboards
- Analysing data to identify trends, patterns, and insights
- Providing insights to business stakeholders based on the analysis of data
Data Governance and Security
- Ensure compliance with data privacy regulations according TFG’s Data privacy policies.
- Develop and maintain data governance policies, procedures, and standards
- Ensure that data access and authorization policies are in place and adhered to
- Monitor and audit data access to ensure data security and prevent data breaches
- Implement disaster recovery and business continuity plans for data infrastructure
Collaboration and Communication
- Work collaboratively with Engineering Leads, Architects, Analysts, Scrum Masters and other stakeholders to understand data requirements and provide data solutions.
- Communicate data pipeline issues, status, and progress to stakeholders and project teams.
- Participate in cross-functional meetings and initiatives to ensure alignment with data strategies and goals
Qualifications
- Must have at least 3 years of relevant IT experience or related qualification.
- 3+ years experience with Data pipeline design and development experience.
- Proficiency in Python and/or SQL.
- RDBMS experience in technology such as SQL Server, MySQL and PostgreSQL.
- Ability to use common scripting languages such as Powershell, Bash, or Python for automation.
- Experience using unit and integration tests.
- Experience working with production BI environments and tools such as PowerBI, Tableau or Pyramid Analytics.
- Strong analytical/problem solving skills.
Skills
- Databricks Certified Data Engineer Associate certification.
- Experience in Azure data technologies; a relevant Azure certification would be advantageous
- Hands-on experience with Azure DevOps, Git, CI/CD practices, Docker and containerization
- Exposure to .net entity framework.
- Exposure to Databricks, Delta Lake and PySpark.
- Experience with data streaming or distributed processing technologies such as Kafka or Hadoop.
- Experience delivering data projects in Retail, Finance, Customer or HR domains would be advantageous
- Experience mentoring junior engineers would be advantageous
Behaviours
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
- Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- Relevant qualification
- A minimum of 3 years retail or admin experience
Skills:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
- We are looking to appoint an experienced, commercially driven and conceptually strong National Visual Merchandise Manager to lead the Visual Merchandising, spatial and in-store experience agenda across the Coricraft retail network. If you thrive in creative direction, commercial performance, store development and team leadership, then we would love to hear from you. This is a strategic and hands-on leadership role responsible for translating the Coricraft brand, customer proposition and furniture strategy into compelling physical retail environments that inspire customers, optimise space and drive commercial performance.
- The successful candidate will operate at the intersection of brand, customer experience, furniture merchandising, spatial planning and commercial execution – developing the overarching vision while ensuring its successful implementation across the store network. The role will lead the evolution of how Coricraft presents furniture, creates room solutions, tells product stories and guides customers through the store, ensuring that every environment is both distinctive and commercially productive.
Responsibilities
- Develop and execute Coricraft’s national Visual Merchandising, spatial planning and in-store experience strategy to support brand, customer and commercial objectives
- Drive innovative and commercially effective store environments, merchandise presentation and customer experiences that enhance sales performance
- Lead visual merchandising projects, including new store openings, refurbishments, relocations and retail roll-outs, ensuring consistent execution across the retail network
- Analyse performance data and customer insights to optimise visual merchandising effectiveness and continuously improve the in-store experience
- Establish and maintain visual merchandising standards, guidelines and best practices across all stores
- Collaborate with key stakeholders to align visual merchandising initiatives with business priorities
- Lead, coach and develop the Visual Merchandising team to deliver high performance and operational excellence
- Manage budgets, suppliers and resources while staying informed of market trends and competitor activity to drive continuous improvement
- Willingness and ability to travel nationally as required
Qualifications
- Relevant qualification in Visual Merchandising, Interior Design, Spatial Design, Retail Management, Design or a related discipline.
Experience:
- 8–10+ years' experience in Visual Merchandising, Store Design, Spatial Planning or Retail Experience, preferably within the furniture or home retail sector
- Significant experience within a furniture retail environment, with a strong understanding of furniture merchandising, room settings, product adjacencies and customer journeys
- Proven experience developing and implementing national VM strategies and concepts
- Strong experience in new store openings, store development, refurbishments and retail roll-outs
- Experience working cross-functionally with Retail, Operations, Marketing, Buying, Store Design, Property and external agencies
Skills:
- Ability to move from conceptual thinking through to detailed implementation
- Strong understanding of spatial planning, customer flow, space productivity and physical retail environments
- Commercial acumen and the ability to connect VM activity to sales, conversion and customer behaviour
- Strong project management capability, with the ability to manage multiple initiatives across a national network
- Strong analytical, problem-solving and decision-making skills
Behaviours:
- Demonstrates a high level of attention to detail, with the ability to work effectively under pressure, meet deadlines and manage multiple competing priorities
- Thinks conceptually and can translate innovative ideas into engaging retail experiences
- Commercially minded, with a strong understanding of how visual merchandising supports customer engagement and business performance
- Customer-centric, with a deep understanding of customer shopping behaviours, decision-making and in-store experiences
- Possesses strong industry knowledge and an understanding of furniture merchandising, room solutions and the furniture retail landscape
- Implementation-focused, with the ability to translate vision and strategy into practical, executable plans
- Strategic thinker who can align brand, customer, space and commercial objectives
- Creative and innovative, with the ability to develop impactful solutions that support business goals
- Uses data and insights to inform decisions and drive continuous improvement
- Collaborative and influential, building strong relationships across multiple stakeholder groups
- Demonstrates strong leadership capability, fostering accountability, capability development and high performance within teams
- Detail-driven and committed to excellence in execution
- Agile and solutions-oriented, adapting effectively to changing priorities and operational demands
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Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
Method of Application
Use the link(s) below to apply on company website.
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