Hot Jobs at Vodafone Global Enterprise

Role Purpose/Business Unit:

• The Specialist Software Engineer role is based within the Technology Business Unit.
• The role of the Specialist Software Engineer is to be responsible for the development of new and existing products and shared microservices by creating prototypes and designing and building modules and solutions in iterative agile cycles.
• Develop, maintain, and optimize the business outcome. This role is responsible for estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against the user and technical story acceptance tests

Your responsibilities will include:

• Estimate user and technical stories to help inform and prioritize the backlog.
• Design modules according to user stories and technical stories.
• Develop solutions according to designs and deploy using continuous integration and deployment pipelines.
• Develop and execute unit and integration tests, support testing against the user and technical story acceptance tests.
• Integrate the image-scanning and signing process to prevent vulnerabilities as part of an enterprise’s continuous integration/continuous delivery (CI/CD) process.
• Ensure applications are scanned during the build and run phases of the software development life cycle, emphasizing the scanning and identification of open-source components, libraries, and frameworks.
• Set up mandatory access controls, ensure separation of duties, and institute a secrets management policy.
• Deploy security products that provide whitelisting, behavioral monitoring, and anomaly detection to prevent malicious activity.
• Implement strong version control for code and components and by training the developers and QA teams on secure coding practices.
• Deploy infrastructure automation tools to ensure that infrastructure provisioning and management are automated and streamlined to account for the dynamic nature of containerized workloads.
• Build and test applications in production-like environments by integrating DevOps toolchains with Kubernetes-based container orchestration tools.
• Focus on instrumenting applications to enable observability. This will involve deploying tools for additional logging, metrics collections, and distributed tracing.
• Manage incidents and problems as level two and level three support.

The ideal candidate for this role will have:

• Matric/Grade 12 is essential.
• 3-year degree/diploma bachelor’s degree or diploma in Computer Science, Information Systems, Business Administration, or another related field is essential.
• Cloud Development certification (eg. AWS Certified Developer) would be ideal.
• 3- 5 years of relevant experience in programming and systems analysis applying agile frameworks.
• Experience working with agile methodologies, such as SAFe, Scrum, Kanban, XP, LSD, and FDD.
• Strong knowledge of software architecture principles.
• Experience working in Continuous Integration and Continuous Deployment environments preferred.
• Experience and knowledge of Big Data and Analytics technologies preferred.
• Experience working in cloud-native (private cloud eg. Openshift and public cloud. Eg AWS, Azure Google Cloud) environments is preferred.
• Competency in UX principles and practices preferred.
• 3 years technical knowledge and experience of Java and web and mobile based (IOS and Android) development technologies and suites required and associated frameworks (Essential)
• AWS Developer Associate Certification
• Experience with SQL and NoSQL Databases. MySQL, PostgreSQL & MongoDB big advantage
• Strong React, NodeJS - Typescript Knowledge is a must
• Experience with NodeJS frameworks is a must (for example: express)
• Experience with Node/Graph QL & REST
• Being skilled with common front-end technologies such as HTML, CSS, JS, TypeScript
• Experience in one or more relevant front-end frameworks such as React, NodeJS.
• Experience with Kubernetes, Docker and cloud technologies (AWS or AZURE)
• CI/CD Integration experience a big advantage

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 September 2025. 

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Role Purpose/Business Unit:

• The Junior Product Manager supports the product management team in the development, launch, and lifecycle management of products. This role combines product coordination with business analysis to support the development, improvement, and delivery of products and services.
• It involves coordinating with cross-functional teams to ensure product initiatives align with business goals, using data and stakeholder input to drive informed decisions., conducting market research, tracking product performance, and assisting in the execution of product strategies.
• Junior Product Manager works to Agile principles and will be responsible for the prioritization and delivery of the backlog of change initiatives to maximize business benefit of the products and features we offer.
• The rote works closely with the team to develop user stories, acceptance criteria and full business benefits, and convey the vision onwards to our in-house Scrum teams, or, where required, to our Offshore development partners

Your responsibilities will include:

• Assist in the development and maintenance of product documentation, including specifications, roadmaps, and user guides.
• Conduct market and competitor research to support product positioning and strategy.
• Coordinate with design, engineering, marketing, and sales teams to ensure timely product development and launch.
• Monitor product performance metrics and prepare regular reports for stakeholders.
• Support the product team in managing product backlogs and prioritizing features.
• Develop and define user stories / items and acceptance criteria from the feature and capability roadmap defined by Product Managers.
• Maintain up-to-date knowledge of industry trends and customer needs.
• Assist in preparing presentations and materials for internal and external stakeholders.
• Analyse and report delivery risks and opportunities, and engage stakeholders for communications and decision-making
• Participate in retrospectives to identify improvement opportunities
•  Act as a point of business contact for the DevOps team
• Gather and document business requirements from stakeholders and translate them into functional specifications.
• Analyse business processes and identify areas for improvement or automation.
• Support the development of business cases for new product features or enhancements.
• Collaborate with stakeholders to define KPIs and success metrics.
• Assist in preparing reports, dashboards, and presentations to communicate findings and recommendations.
• Conduct gap analysis and impact assessments for proposed changes.

The ideal candidate for this role will have:

• Bachelor’s Degree in Computer Science, Information Systems, Business Commerce, or other related field
• 3-5 years of experience in a business analysis or product support role
• Experience in agile methodologies, such as Scrum, Kanban, Extreme Programming (XP), Test Driven Design and Behavioural Driven Design
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and familiarity with tools like Jira, Confluence, or Trello is a plus.
• Analytical mindset with attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, and business analysis tools
• Experience in the use of analytics and AB / multivariate testing
• Experience with requirements definition and use case modelling
• Experience and knowledge of the Telecommunications industry strongly preferred

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 September 2025. 

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Role Purpose:

• To manage strategic key accounts, maintain a long term & healthy relationship with key internal and external  stakeholders, with the primary objective to drive profitable and long-term revenue growth, customer experience & satisfaction and increased market share on the respective portfolio, through effective service delivery,  protection/renewal of existing business and identifying new sales opportunities across the different product and  solution offerings.

Your responsibilities will include:

Sales & Stakeholder Management: 

• Responsible for developing and implementing account strategy to ensure delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L
• Primary relationship owner for portfolio, responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level, leverages those relationships to create new value, opportunities and win new business
• Acquire a thorough understanding of key customer needs and requirements.
• Drives accelerated revenue growth by identifying potential markets for new and existing products and services in targeted accounts Retaining and growing business by identifying major new sales opportunities
• Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level
• Influences Vodacom SA/Group Account sponsors and decision makers to secure appropriate resource and delivery to nominated customers within milestones and timeframes
• Ensuring effective service delivery and customer satisfaction
• Ensures (virtual) team works collaboratively with all other functions within Vodacom to drive the Premier client network agenda and ensure alignment
• Prepare an Account Plan which is shared with both internal and external stakeholders
• Ensure there is Complex Sales road map for each relevant opportunity
• Own escalated customer complaints for the channel from a service perspective.
• Ensure that sales and pricing claims on their debtors trading accounts are proactively resolved
• To support finance in recovering overdue and non-payment by clients.
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.

The ideal candidate for this role will have:

• B Degree/Diploma or Equivalent
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
• A minimum of 7 years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships

Technical Competencies:

• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry and multi-tower sales and demonstrate profitable revenue growth
• Demonstrated ability to influence at c-level

Behavioural Competencies:

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 23 September 2025. 

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Role Purpose/Business Unit:

• With Vodacom Financial Services commitment to pushing the boundaries in Fintech innovation and our recently launched Vodapay app, we are looking for the highest calibre individuals to help drive our reporting and analytics activities within our Consumer Fintech.
• This role will deliver the analytics and reporting requirements necessary for understanding the performance and growth within the VodaPay app as well as identifying and executing on opportunities that deliver commercial value.
• Additionally, you are expected to communicate analyses and findings using high quality visualisations and presentations to business stakeholders and executive management.

Your responsibilities will include:

• Conduct exploratory and in-depth data analytics using SQL, Python and Spark
• Complete data quality validation to identify deviations from trends and generate possible corrective actions
• Work with Product Owners to identify opportunities and guide on strategic objective through analytic insights
• Perform complex analysis on customer characteristics and behaviour to identify opportunities and inform customer value management activities
• Prepare high quality Power Point and Excel analyses to be presented to end stakeholders
• Optimize SQL reporting scripts and drive efficiency by facilitating the automation of processes
• Constant innovation and experimentation to identify opportunities and improvements

The ideal candidate for this role will have:

• Bachelors or honours degree in mathematics, statistics, informatics, information technology or similar qualification. 
• At least 5 years working experience in an analysis or reporting related role
• Expert knowledge and experience in working with SQL, Python and Spark
• Expert knowledge of descriptive, diagnostic and predictive analytical techniques
• Experience in working with data visualisation and dashboard tools essential
• Presentation and communication skills; analytical thinking and problem-solving ability essential

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 September 2025. 

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Role Purpose/Business Unit:

• To oversee and manage the segment sales teams, and collaborates with internal and external stakeholders with the objective to defend and grow the segment base, through ensuring account planning and opportunity management translate to sales, implementation and delivery of service that are geared towards the achievement of segment sales targets, customer experience and commercial objectives of the portfolio i.e. meeting annual targets on sales, revenue, profitability margins etc .

Your responsibilities will include:

Sales Management

• Manage, monitor and review segment sales targets
• Contribute to sales targets setting for the respective segment sales team in line with overall sales target.
• Operationalise the sales plan so as to meet the segment sales targets.
• Develop a sales plan and monitoring its implementation
• Leadership of virtual segment account teams to meet targets for profitability and revenues
• Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio
• Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated segment accounts to ensure sales prospects are closed
• Ensure operational Service delivery of all service touchpoints through the management and mentorship of the segment sales team.
• Identify potential new opportunities through analysis of business intelligence reports
• Understand customer patterns and market behaviour to inform data-driven forecasting strategies to increase profitability through improved targeted sales strategies
• Provide leadership, guidance and motivation to the segment sales team
• Direct lead generation initiatives to support new business acquisition via the sales segment team.
• Represent Vodacom at client negotiations
• Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service

Stakeholder Management

• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop a healthy, productive, and respectful relationship with all stakeholders based on integrity and professionalism
• Develop relationships to create new value and opportunities
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• Proactively manage communication to relevant stakeholders in line with the customer product life cycle
• Develop contact strategies and account development plans (ADP) for allocated accounts
• Own escalated customer complaints from a service perspective
• Resolve sales and pricing claims on debtors trading accounts
• Serve as the link of communication between key customers and internal teams
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Provide account data to the manager for developing a sales plan and monitoring its implementation
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
• Resolve any issues and problems faced by customers and deal with complaints to maintain

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• repare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)

Delivering through People

• Oversee the activities of the segment team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organisation capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• Degree / Diploma – Essential. (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent)
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
• A minimum of 8 years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships
• 2 years management experience

Technical Competencies 

• Growth mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing sales teams and demonstrate profitable revenue growth
• Translates strategy into clear areas of focus and priorities for
• Understanding of the SA telecommunication landscape
• Understanding of Companies customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
• Understanding of SA business landscape
• Understanding of the Value Chain Analysis with regards to various customer businesses.
• Customer Focus: Prioritising customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organisational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 23 September 2025. 

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Role Purpose/Business Unit:

• To ensure that a clear and consistent account management strategy is in place, with a view to create a clear focus for the enterprise segment and ensure that the portfolio management exceeds guidelines for each account.

Your responsibilities will include:

• Sales Operations: To retain existing accounts as well as leverage off existing corporate customers who have a need for enterprise mobile and converged solutions. To provide input into commercial negotiations for purposes of concluding master agreements.
• To retain and grow the regional customer base of enterprise mobile, IoT and converged solutions in the private and government sectors.
• To manage direct sales teams and indirect sales partners to achieve regional sales and revenue KPIs in all channels/segments/industry verticals.
• Channel Development and Sales Revenue Growth: -To increase the sales of converged solutions in the existing mobile base. To increase the regional market share of customers by acquiring new customers in every segment. To support product specific growth objectives in the region.\
• Service operations: Manage presales and post sales operations by ensuring quality solutions are produced by the solutions architecture team with minimal errors. To deliver solutions through efficient management of the WIP through the regional / national project office. Drive all regional marketing events and Vodacom Business (VB) presence across media.
• To manage after sales support and SR management for mobile, fixed and IoT solutions through the regional / national VB Customer Operations (COPs) team.
• Stakeholder & Relationship Management: -. To manage relationships with franchisees, dealers, resellers, provincial stakeholders, and customers with the objective of increasing sales and maintaining the brand position in the market. Collaborate with the regional Consumer Business Unit (CBU) and Technology Exco member to ensure Vodacom Business strategy delivered on and synchronised with the consumer and technology annual plans.
• People Management: Develop and Manage the team of Sales and operations professionals as well as expand the partner program.

The ideal candidate for this role will have:

• Matric essential
• A relevant 3-year Bachelor degree (NQF level 6) or any other equivalent Tertiary qualification - essential 
• Minimum 8 - 10 years relevant experience - essential
• A minimum of 4 years proven experience in Senior Management - essential.  
• Working experience in the telecoms environment (advantageous)

Core competencies, knowledge, and experience:

• Understanding of the SA telecommunication landscape
• Understanding of Companies customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings.
• Understanding of SA business landscape
• Understanding of the Value Chain Analysis with regards to various customer businesses.

Closing date for Applications: 20 September 2025. 

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Role Purpose:

• The Digital Transformation Lead will be responsible for driving the digital transformation strategy within the Finance Operations and Credit & Risk departments. This role will focus on leveraging digital technologies to enhance operational efficiency, improve customer experience, and achieve cost savings:
• Strategic Leadership: Develop and implement the digital transformation strategy for Finance Operations and Credit & Risk.
• Innovation: Identify and evaluate new digital technologies and solutions to drive innovation and improve processes.
• Project Management: Lead and manage digital transformation projects from inception to completion, ensuring timely delivery and alignment with business objectives.
• Stakeholder Engagement: Collaborate with internal and external stakeholders to ensure successful implementation of digital initiatives.
• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of digital transformation initiatives and report on progress to senior management.
• Risk Management: Identify and mitigate risks associated with digital transformation projects.

Your responsibilities will include:

Financial Reporting Assurance

• Strategic oversight, cross function collaboration, and continuous improvement on digital strategy within Finance.
• Developing best practices, routines and innovative solutions to improve levels of digitisation and quality of output. identify opportunities for digitisation using various technologies, which include, but not limited to Robotics Process Automation, Natural Language Understanding, Optical Character Recognition etc
• Identify opportunities for risk mitigation measures, and support implementation as needed.
• Identify strategy growth opportunities in the Intelligent Automation space

Manage the execution of strategic projects:

• Lead the prioritisation and implementation of digital transformation projects within Finance
• Effectively manage such projects, ensuring stakeholder buy-in and minimal disruption.
• Develop and implement communication plans to keep stakeholders informed of progress and anticipated outcomes.
• Drive the business case development and return on investment.
• Re-engineer and radically simply processes
• Own Citizen Development strategy in VSA Finance enabling large Scale Upskilling (AI and Intelligent Automation)

Performance Management and Reporting:

• Champion a data-driven culture within the finance department by promoting the use of data analytics tools and insights.
• Develop and implement dashboards and reporting systems that provide real-time financial visibility and support informed decision-making.
• Partner with data analysts to extract valuable insights from financial data to drive strategic initiatives.

Stakeholder Management:

• Build strong relationships with key stakeholders across the organisation, fostering a deep understanding of their needs and expectations.
• Collaborate with stakeholders identify and drive the development of solutions that would cater to their business needs.
• Effectively communicate the value and impact of digital transformation initiatives.
• Proactively address stakeholder concerns and ensure their satisfaction with service quality.
• Facilitate change management practices that ensure seamless adoption of Intelligent Automation strategy
• Lead, manage and, coach business process engineers and analysts

The ideal candidate for this role will have:

• Relevant certifications in digital transformation, such as Certified Digital Transformation Officer (CDTO) or Digital Transformation Professional (DTP), will be an advantage
• Project management certifications like PMP (Project Management Professional) or PRINCE2 can be beneficial
• Proficiency in digital tools and technologies.
• Strong understanding of data analytics, artificial intelligence, and other emerging technologies that can drive digital transformation.
• Minimum of 5+ years relevant experience in a finance and / or Credit and Risk environments (Essential)
• Proven experience in leading digital transformation initiatives within a large organization is crucial.
• Demonstrated success in managing complex projects and driving change is essential.

Job-Related Skill

• Project Planning
• Excellent facilitation skills
• Communication skills
• Change management
• Problem solving
• Teamwork
• The ability to explain complex information clearly and simply
• Operational excellence and attention to detail
• Ability to adapt quickly in a new environment and work on multiple systems/platforms

Job Knowledge

• Knowledge of Finance Operations as well as Credit and Risk environments.
• Technical knowledge/experience of process and reporting enhancements making use of robotics and digital tools
• Post go live support
• Excellent project management and leadership skills to inspire and lead a team towards achieving strategic goals.
• Strong stakeholder management skills to collaborate effectively with internal and external stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 14 September 2025.

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Role Purpose/Business Unit:

• The Executive Head of Enterprise Solutions for Vodacom Group will be at the vanguard of the company's transition from traditional telecommunications offerings to cutting-edge ICT value propositions across 8 diverse African markets.
• This group role emphasises the formulation and oversight of a long-term strategic vision (3-5 years) while still driving short terms impact, collaborating with other group functions and operating companies across different regions for execution.
• Balancing expertise in fixed and beyond connectivity technologies with an understanding of Africa's unique market dynamics is paramount. Equally critical is the commercial interlock into enterprise strategic partnerships and alliances to design, develop and contract services to serve the aggregated needs of the operating companies.

Key attributes of the role

• Innovative Leadership Role: You will lead the company's product transition from traditional telecommunications to managed services across diverse African markets. You will shape the future of the company's product and solution vision over the next 3-5 years
• Strategic Influence: You will influence and motivate markets to develop solutions, build compelling business cases, and unlock budgets. This role showcases your strategic impact
• Technological Mastery: You need to stay updated on mobile and fixed technology evolution with particular focus on non-terrestrial networks, and enterprise managed network services. This role will attract candidates passionate about technology and innovation
• Collaborative Environment: You will work closely with other group functions and operating companies in various regions to align and execute the product vision. This role appeals to candidates who enjoy teamwork and cross-functional collaboration
• Leadership and Development: You will lead a small but high-impact team of specialists, fostering a culture of performance, continuous learning, and customer focus. This role attracts candidates who are strong leaders and team players
• Performance and Impact: You will establish and review metrics that measure the success of the product and partnership vision across regions. This role appeals to candidates who are results-driven and enjoy measuring their impact

Your responsibilities will include:

• Long-term Enterprise Product Vision & Regional Collaboration: Co-create a 3-5 year product / solutions roadmap across markets and work closely with operating companies in various regions to align and execute this vision, ensuring tailored strategies based on unique local needs, while still maintaining a shared group vision.
• Building Value Cases: Each market has many priorities, and helping them develop compelling business and value cases for product and platform deployment will happen often. There are often missing skills gaps and the candidate should not be afraid of rolling up their sleeves to get the job done.
• Technological Leadership & Mastery: Stay updated on mobile and fixed technology evolution (like LEO satellite & AI), and drive with other group functions and opco buy-in the integration of broadband and D2M NTN, cloud & cybersecurity solutions, software-defined networking, IoT solutions, and managed services into the product roadmap in a value-enhancing way to the operating companies.
• Stakeholder Management & Team Leadership: Engage a diverse array of stakeholders across different cultures, emphasizing teamwork, knowledge sharing, and close collaboration with local teams, while cultivating a culture of performance, fostering expertise development, and facilitating continuous learning programs with relentless focus on the customer.
• Performance Management: Establish and review metrics that measure the success of the vision across regions, ensuring alignment with the group's overarching objectives.

The ideal candidate for this role will have:

• Matric – Essential
• Bachelor’s degree - Essential
• An MBA or other master’s level post-graduate studies – Advantageous
• A minimum of 10 years proven track record in consulting / relevant industry experience with a minimum of 5 years’ management/supervisory experience - Essential

Core Competencies, Knowledge, and Experience:

• Develop value propositions, business cases and strategies that span multiple markets, products and customer segments
• Ability to handle complexity and ambiguity in a highly pressured environment, while driving buy in from multiple diverse stakeholders
• Good general management capabilities with high proficiency in PPT and Excel, and experience leading high-impact teams
• Ability and willingness to roll up sleeves and get work done where there are time pressures and skill gaps, while fostering an environment of learning and skills transfer 
• Good understanding of digital technologies and their influence on our core and future business 
• A natural networker, adept at establishing and cultivating relationships that align with the company's vision and objectives.
• Experience in consulting with industry experience is preferential as this group role focusses largely on strategy & advisory with the vast majority of execution happening in the operating companies
• Very strong commercial and financial acumen is a must, this role will be responsible for establishing group commercial terms with many critical partners for scale, and being able to coordinate value cases across multiple markets and currencies with multiple partners to get scale and future optionality is a key part of the job  
• Knowledge of the commercial application of APIs in enterprise use cases 
• Very high resilience as the role is demanding on performance but the environment is highly governed and driving new and complex initiatives with unknown risks is difficult. Significant resilience, positivity and ability to influence through high quality analysis is essential to be successful in this role. 
• Understanding of new product development methodologies, processes, and best practices, including but not limited to product lifecycle management and the ability to develop value cases to support the product development roadmap in multiple territories.

Closing date for Applications: 24 September 2025. 

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Role Purpose/Business Unit:

• Help Vodacom become the preferred partner of all SME businesses in their digitalization and transformation journey by providing leadership and hands-on direction to a cross-functional team of Product, Customer value management and Sales members to deliver relevant, market-leading propositions.
• As Vodacom, we know the significant contribution SMME’s make to the economy and the important role these businesses play in the sustainability of our country and continent. To provide better support and enablement to this unique and diverse segment of customers, this role will be responsible for driving the SME strategic direction of this segment across our enterprise and financial services business units as well as drive the prioritisation of initiatives that will enable us increase our market share in the mobile, beyond mobile and financial services categories we compete in.
• The successful candidate is a strong sales, product, customer obsessed and commercially savvy PNL owner, that thinks strategically and executes effectively. Required to lead the impact assessment of market trends, activity across a diverse competitive landscape and our business strategy, they must have the ability to translate data and insights into customer level execution plans with ease. Since the businesses within the SME segment are more mature, candidate must be a seasoned professional with extensive B2B knowledge and particularly in SME.
• They must be able to work well independently, as part of a team, or create high-performing cross-functional teams necessary to deliver against our strategy. Since this is a relatively “new” area, they must be able to navigate ambiguity and be comfortable to challenge the status quo across business units and support areas.
• This role will require establishing strong working relationships with the direct and indirect distribution channel for SME value propositions and products roll out.

Your responsibilities will include:

Strategy Formulation & Execution:

• Define and enable an omnichannel SME Value Propositions strategy that will drive and enable the SME Sales, Revenue, Customer Experience targets and objectives
• Clearly define the SME target market and personas that will be targeted
• Translate Organisational strategy into meaningful operational targets and strategic focus areas for the business unit under management.
• Define and execute on the SME propositions strategy & relevant sales, revenue and margin targets per distribution channel
• Drive the sales, revenue and margin targets for mobile and beyond mobile products (Cloud, Unified Communications, IoT, Fixed Services) with each distribution channel
• Commercialisation of access to market, skills development, Fintech, product and trade marketplaces to ensure relevance and PNL targets
• Expand platform ecosystem in collaboration with product and partnerships team
• Identify and define Prioritisation parameters for the management of all SME products, ensuring that the Prioritisation parameters are in alignment with the SME and overall Business strategic objectives

Sales & Distribution Management

• Develop new distribution channels in the areas of Direct Sales, Telesales, Retail Stores, Inside Sales, Partnerships, Digital Channels, etc. where applicable
• Set and manage sales targets through various channels on a day by day basis
• Present to customers and strategic partners on value proposition strategy
• Drive strategic deals with customers through new propositions developed to support PNL growth targets
• Develop strategic partnerships to scale the sales of developed propositions with channel partners and extract the required sales/revenues.
• Drive the closure of the first few deals of a new propositions, to enable the sales teams to understand the USP and to scale the sales in the market
• Track and manage the weekly, monthly and yearly sales and revenue targets across all sales channels for SME, working with the respective sales channels
• Develop a dashboard with all customer pipeline per channel, converted sales, in year revenue, revenue vs. budget, sales vs. budget, pipeline cover, velocity and conversion
• Track sales by product tower on a daily, weekly, monthly basis vs. targets
• Track the sales pipeline and in year revenue across all channels, working with the respective channels
• Run the weekly sales cadence to track SME pipeline, sales and in year revenue targets through weekly reporting

Value Propositions Management

• Based on customer insights/needs, design and implement the proposition in line with SME business strategy and sub-segment.
• Ensure that each proposition highlights its unique differentiation, benefits and advantages
• Grow the SME business market share by sub segment (micro, small, medium), in performance and revenue, by product/channel vs. budget
• Customer NPS by subsegment
• Drive revenue growth and market penetration together with the respective distribution channels to meet PNL targets.
• Primary ownership of SME value proposition and product strategy and interworking with distribution across all channels.
• Develop a deep research and customer Business Intelligence practice with Dashboards, weekly trends, competitor analysis, etc. to inform the Value Proposition strategy.
• Ensure successful SME product roll out through partnerships with different channel owners.
• Develop KPIs and analytics to support pricing and P&L growth
• Manage sales and revenue execution of various value propositions across the various distribution channels, embed value propositions into the various channel sales plans
• SME Segmentation, insights, market/revenue share achievement
• National: Sales, Revenue & Margin achievement
• Distribution channels sales and coverage target achievement
• Customer Satisfaction scores for the segment ( NPS )

GTM Design

• Working with sales in defining channels to market
• Define the GTM strategy to achieve sales, revenue, profit targets
• Work with marketing in designing campaigns to drive the required demand
• Drive market awareness campaigns that position the SME mindshare of Vodacom being the digitisation partner of choice for SME’s
• Negotiate for marketing budget to launch particular propositions

Operations Management

• Work with terminals, the warehouse, etc. and manage operational delivery of stock to customers as per acceptable SLA’s
• Manage forecasting and procurement of devices with terminals to manage operational delivery following sales
• Track the operational turnaround times for Fulfilment, Assurance and Support, based on the defined journeys and address challenges were SLA’s are not met

Delivering through People:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

Stakeholder Management

• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice. Connect and leverage the skills of various functional teams to generate synergy across all the different customer touch points
• Collaborate with industry vertical leads and teams on Sales Strategies and Plans to unlock growth in scaling industries and/or strategic accounts
• Present to customers/partners on Value Propositions to close strategic / high value deals
• Internal and External stakeholder engagement and partner management related to growth of segment
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.

The ideal candidate for this role will have:

• B Degree/Equivalent in Sales/Marketing/Business Commerce/Engineering or related field
• A Post Graduate Degree in Sales/Marketing/Business Commerce/Engineering or related field an advantage

Minimum of 8 to 10yrs relevant experience essential in:

• SME Sales, Proposition and Channel Management
• Product Management
• Online/Digital Sales
• Optimising multiple sales channels and significantly increasing market share
• Achievement of ambitious sales targets within changing internal environments and external market conditions.
• Minimum of 4-5yrs Leadership/Management/Supervisory experience (essential)

Technical Competencies 

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Experience in setting up and managing SME distribution channels
• Strong track record in having taken SME propositions to market with demonstratable results
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation
• Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth
• Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities for
• In depth understanding of segmentation strategies and proposition management
• Effective Communication and stakeholder management. Must have the ability to influence and challenge decisions
• Business Acumen
• Analytical Thinking and Problem Solving
• Solid understanding of digital platforms to challenge and/or optimise output when required to drive high quality execution and improve business efficiency
• Proven track record growing a digital platform/capability in at least one area: Content, e-commerce, self-service adoption, data enablement, automation

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

Closing date for Applications: 16 September 2025. 

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Role Purpose:

• Defines and ensures implementation of the Vodacom Business sales go to market approach across all segments and channels to drive sales growth and customer adoption of our technology products.
• The candidate should possess a n unique blend of technical expertise, business acumen, and sales skills to effectively communicate and demonstrate the value of our products to customers.
• In doing so, the candidate will support customer relationships and anticipates client requirements to drive sales, revenue and unmatched customer experience. Further, this role will support the development of specific product and pricing strategies and pricing optimisation.

Applicable to Specialist Sales in the below domains:

• Enterprise Mobility and IOT Solutions
• IOT Managed Connectivity and MPN
• CHAS Specialist Sales
• Fixed Specialist Sales

Your responsibilities will include:

Key Accountabilities and Decision Ownership:

• Provide technical sales support to sales teams and customers
• Conduct product demonstrations, proof-of-concepts, and trials to drive sales.
• Develop and deliver technical sales presentations, and support in the relevant proposals, and RFP responses
• Collaborate with Solution Architects, Product managers and sales teams to ensure technical accuracy and alignment to customer needs
• Identify and capture new sales, including up sell and cross sell opportunities, to ensure revenue & margin targets are achieved
• Drive revenue generating sales initiatives and pathways for route-to-market to support the execution of the product strategy nationally.
• Design and drive programmes than enable interconnected offers to enable customers to have a joined up and more effortless experience when consuming Vodacom products.
• Provide insights and recommendations to inform product development, sales strategies, and marketing initiatives
  Assist the Account Managers in assessing cost requirements for the related product sales

Channel Development and Sales Revenue Growth:

• Own and deliver the product GTM Strategy for the Value Propositions
• Develop, maintain and deliver technical sales collateral and training programs for the broader sales and account teams.
• Gather and analyse customer feedback and market trends to evolve the GTM propositions
• Focus on increasing net sales revenue within each segment practice and channel across the Product catalogue.
• Deliver profitable revenue growth across the product portfolio
• Partner with sales teams to set annual targets according to agreed product business plans to ensure profitability and the delivery of margin.
• Deliver against the annual product business plans; sales cadence and pipeline management

Stakeholder Management:

• Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success
• Assist Sales Executives, Hunters and Account Managers in identifying and scoping of sales leads for related Vodacom products
• Engage with Vodacom Business internal departments (Customer Solutions, Products and Services, Regional Heads, Technical Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• Manage the multiple internal & external stakeholders across the landscape

The ideal candidate for this role will have:

• B Degree/Equivalent - Technical
• Postgraduate qualifications (Desirable)
• 5yrs+ Technical Sales experience

In-depth knowledge of :

• Fixed data communication technologies [including SD-WAN, MPLS, IP VPN technologies]
• Voice communication technologies [including IPT, NGN, IN, SIP etc…]
• Unified Communications solutions

High level understanding of:

• Mobile data communication technologies [All available Spectrums including 5G, Managed/Secure Mobility]
• Cloud, Cyber Security & Managed Services
• IOT

Technical Competencies:

• Business development skills – unlocking the opportunity based on customers’ business requirements
• Extensive experience in telecoms/IT design with proven technical co-ordination
• Experience in change management in a technological context
• Team player, strong influence and relationship management skills
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
• Fluent in English
• Ability to lead in high-growth, high-uncertainty environments
• Ability to work in an international and distributed virtual team
  Excellent Customer relationship management skills with ability to interact at Director level
  Strong communication and decision making skills – ability to balance conflicting interests

Behavioural Competencies:

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 17 September 2025.