Hot Jobs at Woolworths

Introduction

• Assist and support the Planner with administrative tasks and analysis required to deliver optimum availability and profitable stock investments.

Job description

• Develop and Execute Channel Plan
• Develop cross plan per centralised grading parameters in line with critical path. 
• Ensure exceptions are executed as agreed with Central Planning. 
• Ensure New Stores are stocked to plan – in line with Location brief and critical path.
• Conduct Post seasonal analysis with regards to size, store and product performance and identify exceptions to inform grading exceptions (move to data analysis).
• Maintain On the Dot parameter tool timeously to inform agreed stock parameters and optimised sales.

Develop and Execute Allocations

• Prioritise allocations based on trading, monthly launches and monthly intake forecast.
• Monitor and analyse store performance against plan and provide accurate and timeous information to optimise decision making.
• Capture and update sizing ratios in RMS and sizing tool.
• Create size profile & size ratios for each product to optimise allocations and future orders.

Data analysis & reporting

• Analyse store performance and provide accurate and timeous information to optimise business decision making. 
• Conduct grade analysis and present findings to planner and central planning team for action.
• Check In-season exceptions and suggest possible resolution to planner or action where appropriate. For example - availability, size profile including on order ratio. 
• Assist stores in resolving any queries relating to stock.

Minimum requirements

• Relevant retail/ business qualification
• 2 years retail experience( minimum)
• Numerical, analytical and interpretive ability
• Analytical capability (core skill, non-negotiable)
• Efficient and accurate attention to detail
• Commercial understanding and a merchant mind set
• Good working knowledge of computer software, with intermediate to advanced working experience on Excel and Cognos reporting skills
• Assertive, effective communication and interpersonal skills
• Action orientated and deadline driven
• Problem solving ability
• Ability to use own initiative and be proactive
• Ability to work independently and decision making-ability
• Excellent planning and organising skills
• Customer Service Orientation
• Self-starter with the ability to work independently with confidence

Deadline:31st August,2025

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Introduction

• Woolworths Vaal Mall is looking for a Beauty Consultant with experience in cosmetics, sales and good exceptional customer services.

Job description

• Provide exceptional customer service to internal and external customers.
• Manage stock levels.
• Ensure shopkeeping disciplines are continuously in place by adhering to Operation manuals and display maintenance principles.
• Ensure cosmetics sales are in line with agreed sales budgets.
• Minimise shrinkage in line with store targets.
• Participate in team to ensure achievement of department and store goals and general store operational duties.
• Control administration – (IBT’s, RTM’s, price discrepancy reports)
• Good housekeeping standards and sales delivery according to target
• Always maintain customer service levels
• Minimize tester waste and shrinkage.
• Management of self, appearance, and standards
• Communicate any irregularities to Store Team Leader
• Deliver a sound knowledge of products.
• Create the appropriate ambience in department through maintaining standards.

Minimum requirements

• Qualification or experience in Cosmetology
• Knowledge of brands
• Minimum 1yr experience in Beauty Sales environment essential. 

Deadline:20th July,2025

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Introduction

• Social Customer Care Consultant reports into the Social Customer Care Lead. The consultant is responsible for nurturing, managing and building the Woolworths social media communities in line with our Values and Social Community Strategy.

Job description

• Engage, assist, and resolve customer queries, complaints, and compliments across all Woolworths social media platforms including X, Facebook, Instagram, LinkedIn, Google, TikTok, and YouTube.
• Monitor, moderate, and engage with customer conversations daily across social platforms.
• Escalate community issues to the Community Lead promptly and support crisis communication when required.
• Maintain clear and efficient communication across internal departments (e.g. Stores, PR, Online, Marketing) to ensure accurate and timely information sharing.
• Monitor alerts, online community tools, and social media technologies - producing weekly and monthly reports in line as required.
• Stay up to date with local and global content trends and alert the business to emerging topics within public social conversations.
• Contribute to the development of content and community strategies that foster brand-aligned engagement and a strong community spirit.
• Drive creativity and thought leadership within the social media and marketing teams.
• Support the implementation of tactical community content action plans.
• Provide daily and weekly reporting on social media activity, collaborating with Online, Brand, Business Units, and the Customer Care Team to shape appropriate online customer experiences.
• Resolve customer queries and complaints promptly and professionally, ensuring reputational risks are managed and escalations are minimised.
• Logging and escalating of all customer communication to the relevant departments as per the requirements.
• Support marketing campaigns through social media interaction, monitoring, and benchmarking Woolworths' digital presence against global standards.

Minimum requirements

• Exceptional command of English with strong written and verbal communication skills.
• Degree or Diploma in Journalism, Communications, Marketing, or Advertising.
• 3–5 years’ experience in a Community Management or related role.
• Proven experience handling customer queries and feedback in a customer service environment.
• High attention to detail and strong editorial standards.
• Ability to perform under pressure and manage multiple priorities.
• Collaborative team player, able to work effectively with stakeholders at all levels.
• Excellent problem-solving skills and sound judgment.
• Flexible with working hours, including weekends and after-hours when required.
• Call centre experience is an advantage.

Knowledge of:

• Content and community strategy
• Online social and content industry and market trends
• Social platforms and tools
• Knowledge of industry technology and tools
• Attention to detail
• Business writing skills
• Strong administration and interpersonal skills
• Ability to work independently and as part of a team
• Business acumen
• PC Literacy: MS Office suite
• Experience in crisis management
• Ability to work flexible hours
• Ability to work on multiple projects
• Project management experience

Deadline:24th July,2025

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Introduction

• To prepare the deli food and to service deli customers.

Job description

• Prepare rotisserie chicken and other take away foods
• Ensure that the counter is stocked and has visually appealing displays
• Ensure stock rotation disciplines are adhered to
• Maintain hygiene and cleanliness standards
• Maintain and complete all documentation i.e. temperature recording, probe and scale calibration
• Use product knowledge to suggest buying options
• Ensure that waste is identified and removed

Minimum requirements

• Grade 12 or equivalent NQF would be advantageous
• Exceptional hygiene skills
• Experience as a deli assistant or working for a catering company or equivalent (foods handling environment) is beneficial
• Proficient in English

Deadline:22nd July,2025