Hot New Jobs at Shoprite Group of Companies

Job Objectives

Customer Relationship Management:

• Develop and nurture strong, long-term relationships with customers.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly and effectively.
• Build trust and loyalty through personalized interactions and tailored solutions.

Sales and Service:

• Identify and pursue sales opportunities proactively.
• Effectively communicate product benefits and value propositions to customers.

Market Analysis:

• Conduct market research and analysis to identify trends, opportunities, and potential challenges within your assigned market segment.
• Analyse customer data to gain insights into purchasing behaviour and preferences.
• Track trends and monitor current sales to ensure growth in current customer base

Business Development:

• Develop and implement targeted sales initiatives to increase customer acquisition, retention, and spend.
• Identify and pursue new business opportunities, expanding our customer base.
• Attend industry events and conferences to network with potential customers and partners

Qualifications

Essential

• Matric - National Senior Certificate NQF 4

Desirable

• Postgraduate qualification in marketing or relevant trade or industry related certification or relevant courses - (preferred)
• Valid driver’s license

Experience

Essential

• Previous sales representative experience is required

Desirable

• Pharmaceutical field knowledge is advantageous 

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Job Objectives

• Processing and filing of invoices.
• Identifying and addressing discrepancies.
• Call clients and follow up on outstanding payments and invoices.
• Adhere to collection targets.
• Distribute accurate monthly statements to clients.
• Process new accounts on the system.
• Resolve all queries pertaining to Debtors and escalate to manager where needed.
• Responsible for the debtors Age analysis.
• Maintain and reconciliation of daily POS-i-TILL payments.
• Generating debtors' and petty cash reconciliations, as well as daily bank reconciliation statements.
• Preparation of the daily bank account clearing and reconciliation of all G/L Cash and Bank accounts

Qualifications

Essential:

• Matric (Grade 12)

Desirable

• Diploma/Degree in finance

Experience

Essential

• Two years or more of experience working in a similiar role.

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Job Objectives

• Engage actively in delivering innovative Fresh Foods products, ensuring they drive innovation, enhance core growth, maintain consistent high quality, provide value for money, and ultimately surpass our customers' expectations.
• Ensure alignment with the overarching product development process within Fresh Foods, ensuring that product ranges are developed in accordance with agreed-upon product direction while adhering to brand values.
• Take charge of and support the product development process across all aspects, including recipe development, conducting factory trials (which requires traveling), drafting specifications and costing, packaging, negotiating costs with buyers, and product launches.
• Conduct continuous product, consumer, and competitor research, providing input and implementing various supplier strategies, including reformulating existing products for 
  enhancement.
• Collaborate with cross-functional teams in commercial, technology, and planning to launch competitive and profitable ranges.
• Provide essential inputs for packaging development requirements, collaborating with the Packaging and Marketing Department on concepts, packaging, and the new product development process.
• Collaborate with the technical team to establish and continuously enhance quality standards and technical product specifications through local and international benchmarking to ensure compliance.
• Foster and enhance the relationship with the production team to uphold quality standards, internal systems, process flows, and traceability from raw product receipt through production to finished goods.
• Cultivate sustainable, mutually beneficial long-term relationships with suppliers to acquire the best products and inputs.
• Interface with the Quality Assurance Department regarding GMP, HACCP, ISO standards, specifications, customer complaints, and other quality matters.
• Offer ongoing factory support to address any product-related technical challenges and improve production processes. 

Qualifications

• Qualification at a Culinary School (preferred) or BSc - Consumer/Food Science or BTech - Food Technology and/or other relevant Nutritional Sciences, Dietetics and Culinary related or equivalent 

Experience

• +3 years’ experience in a similar role (Product Development)
• Development experience within the mentioned categories will be advantageous.

Including experience and exposure:

• 2-3 years Product Development in a foods FMCG manufacturing / production environment - preferably in fresh foods.
• 1-2 years exposure to developing food products from inception, through production to the launching stage, improving new and existing products (highly advantageous)
• Computer Literacy - Gmail, Google sheets, Google Docs, Google Slides (preferred) 

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Job Objectives

Employee Centric Delivery

• Provide input into the Learning Strategy for the portfolio as required.
• Build effective and fit-for-purpose curriculums through ongoing stakeholder engagements (L&D Business Partners, relevant business, and People team functional areas) to extrapolate the necessary inputs.
• Develop a roadmap of learning initiatives for the portfolio as input into the consolidated roadmap of learning initiatives in collaboration with the Divisional Training Managers.
• Work closely with the Instructional Designers and Instructional Training Designers to bring the learning experience to life and create unique and effective experiences across the curriculum.
• Develop a training plan for the portfolio as input into the consolidated training plan.
• Allocate and ensure that the right resources are attached to the right curriculum and/or make the necessary changes at a curriculum level.
• Conduct research on the skills development programs and identify trends and best practice to inform learning solution development.
• Manage the development and implementation of learning material in alignment with the Learning Strategy for the portfolio. Managing the development of learning solutions and curriculums.
• Managing the definition of learning solutions architecture and design.
• Develop learning solution standards for the portfolio and support all stakeholders to understand and apply the standards as required.
• Collaborate closely with ETQA to ensure adherence to quality assurance of learning solutions and overarching curriculum processes.
• Evaluate the development and effectiveness of learning solutions and ensure alignment with the standards and processes.
• Manage the evaluation of learning solutions and curriculum approaches and experiences.
• Moderate learning solutions, delivery, and feedback and ensure the process's effectiveness.

People (Self, Team & Organisational)

• Collaborate closely with the L&D team and ensure alignment of the service delivery solutions to the business.
• Manage L&D initiatives that foster an innovative, agile, and employee-centric culture where employees are supported, empowered, and valued.   
• Participate in various L&D team activities that foster a wellness culture to ensure that the L&D team mentally, physically, and emotionally feel supported.
• Provide input to the open and transparent culture with transparent communication within the L&D team.

Financial, Reporting & BI

• Ensure accuracy in data input and relevant reports as applicable to the L&D team.
• Using official data sources to inform administrative outputs.
• Prepare and compile reports for senior management engaging the broader People team and providing inputs on the department's efficiency
• Consolidating costs, proposals, or data as required by the L&D team or other stakeholders.

Governance & Compliance

• Ensure compliance with relevant labour relations frameworks and legislation.
• Ensure compliance with organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
• Manage the identification and mitigation of Instructional Design risks.

Future-Fit

• Participate in the integration and effective flow of work with other service areas and businesses.
• Identify opportunities for continuous improvement in Instructional Design services.
• Suggest or share ideas related to relevant Instructional Design technology requirements where required. 

Qualifications

• Degree in OD, L&D, Graphic design or equivalent - (essential).  

Experience

• +4 years in a formal Curriculum Design role or similar with exposure to the end-to-end learning design and development process as well as exposure to training delivery within an end-to-end curriculum context - (essential)

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Job Objectives

• Work across the full stack, assisting with the build of highly scalable distributed solutions that enable positive user experiences.
• Provide specialist support in the development of new features and infrastructure development in support of rapidly emerging business and project requirements.
• Provide support in the development of solutions according to standards and best practice for frontend, back-end and integration to other solutions.
• Assist with new projects from conceptualisation to deployment, ensuring the delivery of software solutions to minimum viable product (MVP) standard.
• Support the build of end-to-end systems optimised for speed and scale.
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design.
• Develop reliable, effective and robust APIs.
• Test software to ensure responsiveness and efficiency. Troubleshoot, debug and upgrade software as required.
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities.
• Work with technical and business stakeholders to produce scalable software solutions to MVP standard.
• Remain abreast of and understand current trends in web applications and programming languages to inform current solutions. Continuously make recommendations to improve effectiveness. 

Qualifications

• Diploma or degree in Information Systems, Computer Science or equivalent - (essential). 

Experience

• +2 years’ experience as a Full Stack Developer or similar role - (essential).
• Experience in a corporate, retail environment in a similar role - (beneficial).
• Demonstrable experience building large-scale software applications – (essential). 

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Job Objectives

Brand Strategy Implementation

• Develop, plan, implement and track the annual brand strategy for a specific portfolio.
• Research the customer market on an on-going basis to ensure relevance of communication. 
• Have a thorough understanding of the media within a specific division to ensure that communication reaches the relevant target market effectively. 
• Consistently research current economic trends and the impact thereof on brands.
• Measure the effectiveness of the marketing plan through continuous analysis and reporting.

Alignment of Communication & Advertising

• Align all communication and advertising endeavours with the annual Brand strategy in terms of the look, feel, price and product offering.
• Ensure that all media selections are efficient and in line with the brand strategy. 
• Coordinate and participate in promotional activities.
• Manage and coordinate the day-to-day marketing / advertisement activities of the portfolio. 

Campaign Management

• Manage campaign budgets to ensure that spend is tracked and delivers return on investment.
• Analyse historical sales information and strategically plan promotions to ensure that timing and effectiveness are maximised for the business. 

Relationship Building

• Foster a sustainable relationship with internal business clients / stakeholders and brand agencies.
• Act as liaison between the internal client and agency during project briefings and implementation. 
• Provide briefings to agencies that are of high quality and ensure that all endeavours support the marketing and business strategy. 
• Plan and implement national campaigns against deadlines and costs. 
• Provide and receive continuous feedback regarding the execution of advertising collateral

Qualifications

• BCom (Marketing) or similar qualification 

Experience

• Marketing Campaign Management experience 4 - 6 years
• Retail Experience 3+ years 
• Campaign Coordination (e.g. advertising) 2 - 3 years
• Responsible for managing budgets and reporting
• Analytics

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Job Objectives

• To control and monitor the quality of all activities and produce in Meat Markets
• To manage all stock in the Region
• To monitor the hygiene & safety processes of the Region
• To perform people management functions for the Region
• To drive and manage all promotional activities in the Region
• To report on all sales activities of and complete administrative duties for the Region

Qualifications

Essential

• Grade 12 or equivalent

Experience

Essential 

•  5 Years - Management Experience in the Meat Industry inclusive of butchery operational experience

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Job Objectives

INDIVIDUAL

• Dispensing

OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

• Pharmacy administration
• Housekeeping
• Stock control
• Customer service
• Sales
• Compliance
• Marketing campaigns

MANAGEMENT

• Operational work planning.
• Priority setting and scheduling of staff.
• Operational performance monitoring.
• People and enabling capacity management/Resourcing.
• Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
• Resolve escalated operational issues.
• Budget management.

LEADERSHIP

• Developing and tutoring staff, interns, and assistants.
• Motivate and discipline the team.

Qualifications

Essential

• Bachelor of Pharmacy degree/ equivalent qualification.
• Registered as a pharmacist at the South African Pharmacy Council (SAPC).

Desirable

• Registered as a tutor.

Experience

Essential

• Experience in managing staff.
• Experience working in a retail pharmacy environment.

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Job Objectives

• You will be responsible for transporting equipment to various locations as well as setting up the displays and dismantling them for in-store displays, outside posters, and events.

Qualifications

• Drivers license – code 8 required
• Grade 12
• PDP desirable
• Trustworthy
• Reliable
• Well spoken
• Physically fit
• Ability to build relationships with suppliers
• Able to drive long distances
• Required to work on weekends/public holidays.

Experience

• Collecting equipment from suppliers and transporting it to different stores/events
• Setting up displays in store and dismantling as required
• Preparing the posters as well as printing the posters to insert in frames.
• Ensure timely deliveries and coordinate routes for maximum efficiency.
• New or revamped stores – responsible for transporting and setting up sales posters as well as outside posters.
• In store posters – responsible for hanging new posters and repairing the old ones.
• Events: responsible for collecting and setting up branded gazebos, as well as flyers and telescopics.
• You will also be responsible for the vehicle that you will be driving.

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Job Objectives

• The coordination of exports between the various supply line segments
• Providing the relevant international trade information to buyers, operations and compliance
• Provide information to EDI for the finalization of manual commercial invoices Coordinate, monitor the relevant documentation flow
• Analysis of stock levels, alerts and advise Provide advise on how to save costs in each segment of the process Manage the service levels of internal and external service providers
• Clearing agents Responsible for the supply line reports and adhoc projects Tracking and tracing.

Qualifications

• Degree in logistics, supply chain or similar.

Experience

• Minimum of 1 years relevant experience within an exports or supply chain environment.