A business management philosophy outlines a company's reason for being while serving as a fundamental guideline that shapes the mindset and behavior of employees. The following three key phrases sum up Kia’s management philosophy: full accountability, realizing potential, and practicing humanity. These key values are encapsulated in a single mantra: 'Build...
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Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 17 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 17 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description
- To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins and return on investment. To ensure the management of stock levels are in line with company policy.
Key Duties and Responsibilities
PROCESS
- Achieve and exceed M/Importer sales targets.
- Contribute to the development of the appropriate strategy and set targets within area of accountability.
- Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives.
- Define standard operating procedures (SOPs).
- Implement and manage end-to-end processes.
- Manage all operational risk and risk mitigation initiatives.
- Manage operational risk and risk mitigation initiatives.
- Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction.
- Manage operational risk and risk mitigation initiatives.
- Manage parts returned, correct stock management, queries and settlement discounts.
- Manage parts sales channels including: telesales, counter sales, sales representatives and etc.
- Monitor and report on progress against operational plans and adjust where required.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Resolve problems by applying the necessary discretion and guidelines.
- Understand and adhere to M/Importer targets.
FINANCE
- Grow turnover and customer base to maximise profits.
- Manage financial activities in line with approved policies and procedures.
- Manage, monitor and report on budget variances and provide solutions.
CLIENT
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Build sustainable relationships with customers that contribute to a culture of customer service excellence.
- Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers.
- Maintain customer relations through regular contact, in order to ensure customer retention and growth.
- Plan, manage and monitor processes to ensure customer service excellence.
PEOPLE
- Create an engaging, enabling and productive work climate aligned to the employee value proposition.
- Ensure staff have adequate technical knowledge and skills.
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
- Monitor and positively influence and manage change, and offer operational support where required.
- Own and live up to company values
Closing Date 17 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 20 July 2026
go to method of application »
Job Description:
-
To manage and monitor the implementation of warranty claims, operations and processes by approved network, conforming to Manufacturer policies, procedures and standards
Specific Role Responsibilities
- Accurately and timeously manage and authorise claims to prevent financial losses to the company and network
- Analyse recurring claims in order to proactively prevent loss to the organization
- Contribute to the development of the appropriate strategy and set targets within area of accountability
- Control cost per unit (CPU)
- Define standard operating procedures (SOPs)
- Ensure finalization of claims for submission of warranty to importer within stated time period
- Implement and manage end-to-end processes
- Manage all operational risk and risk mitigation initiatives
- Manage and control campaign claims as per stipulated requirements
- Manage first approval rates of denied and/or rejected claims by manufacturer
- Monitor and report on progress against operational plans and adjust where required
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities
- Resolve problems by applying the necessary discretion and guidelines as per standards
- Manage and control various revenues within department, related to defective parts return and rental policy
Key Areas of Responsibility:
- Adhere to organisational and manufacturer policies and procedures
- Allocate Goodwill budget across network and effectively control budget, ensuring full spend
- Manage financial activities in line with approved policies and procedures
- Manage, monitor and report on budget variances and provide solutions
- Manage and mitigate financial loss due to denied and/or returned claims by manufacturer, adding financial risk to organization
- Manage financial risk on rental and demo courtesy programme and ensuring minimal risk to network
- Allocate and manage Motrex labour claims, ensuring accuracy of refunds
- Advise on and provide support to ensure the effective resolution of network queries in order to ensure resolution of claims
- Assist and build a strong appreciation of network needs and ensure team understanding and adherence to policy principles; aligning where necessary
- Assist network to create a culture which aims to meet or exceed expectations in the business
- Continuously monitor actual process turnaround times and quality standards
- Plan, manage and monitor processes, enabling efficiency
Key Skills and Attributes required:
- Demonstrates a basic knowledge and understanding of costs and expenses in respect of own work environment.
- Understands where one's own contribution and that of one's own team fits into the value proposition and the objectives of the business.
Qualifications and experience required
- 3 - 5 years' experience in a similar environment Management role
- An understanding of warranty within motor industry
- An understanding of Importer logistics and environment
Closing Date 20 July 2026
Method of Application
Use the link(s) below to apply on company website.
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