Fresh Jobs at Momentum Metropolitan Holdings Limited

Role Purpose

The purpose of this role is to develop and implement employee marketing, engagement, communication plans, campaigns and initiatives that support the Momentum Metropolitan Brand and the Group Wide Services' business objectives.

Responsibilities and work outputs

• Keep abreast of trends and best practices within the employee marketing and communication field.
• Partner with clients and stakeholders and provide expertise on packaging campaigns for employee marketing purposes.
• Contribute to the development of employee marketing strategies.
• Draft and implement employee marketing, engagement and communication plans.
• Continuously improve the effectiveness of campaigns and channels used to drive engagement.
• Work collaboratively with Group Exco, and Business Heads to provide effective, professional and efficient service.
• Manage the internal client's expectations and ensure delivery of timeous execution and completion of campaigns and initiatives.
• Liaise with stakeholders in order to obtain business strategy briefs and convert those into internal campaigns and messaging requirements.
• Project manage end-to-end internal campaigns on behalf of stakeholders, managing delivery across operational teams across the Group.
• Draft clear and SMART briefs in response to client needs.
• Inspire creative collaboration and interpretation of business goals and convert into engaging, creative communication.
• Responsible for conceptual creative development of ideas, themes, messaging and campaigns (including writing) for the respective campaign channels.
• Content conceptualisation across a variety of channels, particularly digital for resonance with audiences working remotely.
• Curate content, write, publish and distribute various newsletters.
• Conceptualise and develop creative concepts and engagement tactics for employee events.
• Engage, monitor, influence and work closely with the full marketing value chain to deliver high quality marketing initiatives.
• Collaborate with marketing colleagues for cohesive integration of campaigns that have an external component.
• Management of all internal communication platforms.
• Monitoring and Evaluation of campaigns to track against objectives and identify corrective measures.

Experience and Qualifications

• BA Communication or Marketing degree
• Degree/ Honours in Communications or Marketing (Desirable)
• 5 -7 years' experience in a similar role
• Employee/Internal marketing experience (Advantageous)
• Project management/coordination experience (Desirable)
• Experience within Financial Services or FMCG specifically (Advantageous)
• Experience working with creative partners in the development of marketing campaigns
• Demonstrate an ability to lead teams in the delivery of a unified task

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Role Purpose

Coordinate and administer psychometric assessments, write reports and provide feedback in line with legislative and governance requirements aligned with HPSCA requirements and under supervision.

Responsibilities and work outputs

• Coordinate and administer psychometric assessments in line with regulations, policies and procedures.
• Score and interpret assessment results within agreed SLA.
• Integrate results and compile comprehensive reports within agreed timeframes
• Provide assessment feedback to clients and candidates.
• Complete invoice procedures for completed assessments to enable billing to the correct departments.
• Ensure Assessment Centre administration is updated and processed according to agreed SLA’s.
• Build relationships with all internal and external stakeholders in order to provide high quality services and encourage feedback to improve service.
• Provide monthly reports on the assessment centre’s function.
• Research and keep abreast of developments in the psychometric and assessment field.
• Engages and partners with the business on relevant HR projects from an assessment perspective.

Requirements

• Honours in Social Science/ Commerce/ Arts Degree in Industrial/Organisational Psychology or Counselling psychology
• The qualification must be accredited by HPCSA for a Psychometric internship
• Exposure to the following will be advantageous:
• Administration of assessments in a corporate environment
• Writing of integrative reports for selection and career development
• Client service experience

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Role Purpose    

• Apply appropriate testing methodologies, scripts and test plans at certain stages of the development cycle to ensure that systems and applications function optimally.

Requirements    
Experience 

• 4 years relevant IT experience.
• 3 years' testing experience.
• Exposure to working in a software development environment.
• Qualifications
• Degree in IT
• Certified ISTQB

Duties & Responsibilities    

• Responsibilities and work outputs
• Keep abreast of latest IT trends and practices to optimise service offering.
• Oversee the complete test cycle of software development, from requirements testing to user acceptance and release testing.
• Operationalise testing strategy in line with best practice standards to ensure alignment between testing and development activities.
• Define testing objectives and quality criteria to plan for testing at different stages of the development cycle to reduce potential for error.
• Execute end to end functional tests and utilise developed automated tests to ensure optimal functioning of applications in line with business requirements.
• Manage the testing operation of systems or applications under controlled conditions and evaluate the results against expectations.
• Apply an understanding of distributed systems to configure test environments and execute test plans in line with business requirements.
• Manage test cases, test designs, service and support documentation to ensure that testing and support of applications are accurate and meet expectations.
• Evaluate and understand software and applications functionality to determine appropriate test methodologies relative to the application being tested.
• Implement defect tracking and test case management systems to document test sets, defects and record test case execution results.
• Collaborate with the software development team or operations team to troubleshoot and remediate issues in production environments to drive quality and performance of systems or applications.
• Collaborate with various teams to ensure that all testing related work is carried out as per defined standards and procedures.
• Document UAT test scenarios, test cases and test scripts with the business analysis team to ensure business requirements are met.

Competencies    

• Knowledge
• Knowledge of software test design, software testing procedures and test execution methodologies.
• Understanding of relevant querying and programming languages.
• Exposure to process design, end-to-end testing and implementation.
• Exposure to back-end testing.
• Exposure to documentation, technical specifications, user stories/acceptance criteria, process maps and test plans.
• Knowledge of the Software Development Life Cycle.

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Role Purpose    
Provide enhancement and management of a cost-effective Managed Health Care project with the objective of promoting rational utilisation of Hospital facilities and containing associated costs generated by these services.

Requirements    

• Matric
• Registered Nurse with Degree or Diploma (General, Psychiatric and Midwife.) is essential
• Current registration with SANC, on application is essential
• Minimum of 3 years clinical experience
• Experience in private institutions would be advantageous
• Minimum 3 years' experience in managed health care industry is advantageous
• ICU trained or experience would be advantageous
• Strong knowledge of PMB legislation, Clinical Coding (ICD 10, CPT & NHRPL), hospital and doctor's billing guidelines, is highly advantageous

Duties & Responsibilities    

• Manage quality and cost of clinical and medical care by liaising with members and providers and manage the reduction of recurring costly events and medicine spend.
• Ensure discharge planning is done and arrange post hospital care where necessary.
• Educate and guide all members regarding health care and their benefits.
• Develop, implement and communicate the practice and/or the clinical guidelines for cost effective care.
• Authorise appropriate and cost effective medical care and treatment.
• Ensure the consistent and correct application of exclusions.
• Adhere to policies and procedures and take corrective action where necessary.
• Adhere to organisational best practice and legislative requirements.
• Take ownership of escalated and unresolved queries and ensure they are resolved timeously and effectively.
• Manage the problem until resolution, updating the incident detail with any status updates.
• Ensure the effective, accurate and timeous completion of relevant documentation accompanying transactions.
• Manage cost of an in or out-patient episode by implementing appropriate policies and guidelines.
• Identify financial and business risks to the company and escalate accordingly.
• Provide clients with in-depth product information.
• Communicate with providers to improve the cost efficiencies of health care delivery.
• Provide clear communication to all parties involved in an investigation with regards to the outcomes and process.
• Ensure Service Level Agreements are met and exceeded.
• Engage in effective communication and delivery according to Service Level Agreements.
• Adhere to all procedures and processes to improve service delivery
• Drive and support effective teamwork within the department.
• Engage in appropriate training interventions to promote own professional development.
• Ensure to demonstrate the company's values on a daily basis.
• Contribute to process development by identifying trends in the health industry.
• Continuously monitor and adhere to turnaround times and quality standards.
• Resolve issues speedily to enhance client service delivery
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
• Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall client targets.
• Provide authoritative, expertise and advice to clients and stakeholders
• Build and maintain relationships with clients and internal and external stakeholders
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
• Positively influence and manage change and offer specialist support where required.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Take ownership for driving career development
• Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Implement and provide input into governance processes, systems and legislation within area of specialisation.
• Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes
• Provide input into the risk identification processes development and communicate recommendations in the appropriate forum

Competencies    

• Business Acumen
• Client/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness