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Eliminating the back row in higher education is not just a metaphorits our mission. For more than a decade, 2U, Inc., a global leader in education technology, has been a trusted partner and brand steward of great universities. We build, deliver, and support more than 250 digital and in-person educational offerings, including graduate degrees, professional...
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Responsibilities Include, But Are Not Limited To:
- Manage and respond to incoming queries and work progressively to close the sale, through execution of the appropriate contact strategies.
- Contacting international prospects via email and telephone to recruit them for the university. Must conduct a high quantity of contacts to inquiries to secure application and enrollment towards the programme(s).
- Communicating approved admissions presentations to promote programmes to prospective students.
- Determine appropriateness of candidates for admission based on admission requirements and career goal compatibility.
- E-mailing correspondence to prospective students to follow up with their intent to complete an application.
- Conducting follow-up activity with prospective students to ensure they are able to successfully complete the admissions and enrollment process.
- Closely assist and mentor students through the admissions process.
- Being persistent with a passion for education.
- Represent the University Partner to the best of your ability, keeping in mind that you need to protect the integrity, brand and reputation of the institution through every engagement with prospective students.
Things That Should Be In Your Background:
- A Bachelor’s Degree is required.
- 1+ year of phone-based experience in a metrics-driven environment.
- Strong sales and customer service background.
- Experience in higher education is advantageous.
- Verbal and written fluency in English.
- Excellent computer literacy.
Other Attributes That Will Help You In This Role:
- Exceptional communication and interpersonal skills with the ability to establish rapport with customer base.
- Ability to focus on specific quantifiable goals and deliver goals on a consistent basis.
- Ability to prioritise and multitask responsibilities at all times.
- Ability to utilise creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrollment process.
- Strong closing and follow-up skills.
- Ability to work a flexible schedule to contact students internationally.
- Ability to work with a diverse team in a fast-paced, entrepreneurial environment.
- Enthusiasm and the ability to thrive in an atmosphere of constant change.
- Excellent telephone etiquette.
- Passion and a 'can-do' attitude.
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What We’re Looking For:
The Senior Software Engineer is responsible for implementing and operation of business domain products. This person will provide technical guidance and feedback to junior members.
Responsibilities Include, But Are Not Limited To:
Technical
- Help to ensure that the integrity of the business domain products are maintained.
- Follow and contribute to best practices when completing work.
- Implement and maintain enterprise architecture.
- Certain capacity needs to be dedicated to refactoring or maintenance.
- Research and recommend technology to meet business requirements.
- Define structure of new modules.
- Actively mentor and explain programming concepts to junior members.
People
- Work with team members to provide story points for upcoming work.
- Provide technical guidance and feedback to junior members.
- Provide timely feedback on work being done to the relevant stakeholders.
- Work with the engineering lead to help grow junior team members.
- Participate in technical interviews.
Accountability for results
- Communicate progress effectively with team members and business stakeholders.
- Make sure best practices are followed by team members.
- Work with juniors to break up tasks into smaller pieces.
- Drive solutions when maintenance issues arise.
Business
- Work with stakeholders to clarify and define requirements.
- Provide business domain knowledge to help drive decision making by business.
- Understand the roadmap and how current work relates to the strategic goals.
- Contribute to developing product strategy.
- Effectively communicate technological limitations to business.
Other Attributes That Will Help You In This Role
- Live the company's values.
- Actively look for opportunities to improve and drive self-improvement.
Things That Should Be In Your Background
- ± 4 Years web development experience.
- A degree in a software development related field.
- Experience: Any open source development, Ruby on Rails would be beneficial.
- Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- Familiarity with the following concepts: MVC, SOLID design principles and RESTful APIs.
- Exposure to object-oriented programming and relational databases, continuous integration and Git.
go to method of application »
What We’re Looking For:
The Workday Specialist will be a self-motivated individual who is eager to contribute and learn. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, team-oriented environment; experience in configuring and supporting all aspects of Workday along with keen attention to detail timing. The Workday Administrator is responsible for the administration, and ongoing maintenance and support of the Workday platform while working collaboratively with stakeholders.
Responsibilities Include, But Are Not Limited To:
- Support the maintenance of the Workday platform as technical expert applying best practices.
- Perform Workday administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations.
- Work closely with functional area subject matter experts and other stakeholders as needed to test and implement efficient solutions.
- Troubleshoot and resolve system issues.
- Support Workday feature release updates and enhancements.
- Model best practice components of customer service.
Things That Should Be In Your Background:
- 1-2 years’ experience with Workday in an administration role
- Experience with ERP, CRM and Database’s
- Experience with ticketing systems (i.e., JIRA, Remedy, etc.)
- Ability to prioritize (and re-prioritize) as business needs change
- Experience working with a diverse set of stakeholders
- Excellent interpersonal skills and strong customer service orientation
- Solid knowledge of Agile methodologies
- Bachelor’s degree required; Computer Science, Information Systems, Operations or other technology specific field
go to method of application »
What We’re Looking For:
The main purpose of this position is to create engaging and valuable video content that supports learning outcomes with a focus on quality, efficiency and innovation. This is achieved by managing and producing all assigned videos to the highest standard as primary VP, as well as supporting Senior and Lead Video Producers as secondary VP on high priority projects. The production of videos includes all stages of the production process, from pre-production (scripting, scheduling, planning), through production (filming in-studio or on-location) and post production (media management, editing, graphic and animation conception and briefing). Mid VPs will be required to travel globally to film courses and marketing content for university partners.
Responsibilities Include, But Are Not Limited To:
- Perform course VP tasks to best ability at industry-leading quality (minimal supervision needed). Pre-production (scripting, scheduling, planning), through production (filming in-studio or on-location) and post production (media management, editing, graphic and animation conception and briefing).
- Manage timelines and deadlines of assigned projects.
- Lead trips with Jr VP as second (at manager's discretion). This entails interaction with and direction of the convenors and logistical and technical management of the shoots.
- Edit scripts (semi-supervised), as well as conceptualise complex graphics and basic interactive elements.
- Effective, clear and professional communications with project stakeholders within and without 2U.
- Drive and implement, along with Lead/Senior VPs, new and innovative practices and techniques.
- Engage in team training to further personal & departmental development.
Things That Should Be In Your Background:
- Excellence in at least one aspect of Video Production (Shooting/Lighting or Editing/Grading).
- Proof of conceptual ability.
- Demonstrable regard and respect from colleagues/teachers/mentors.
- Examples of initiative taken in the past.
- 3+ years work experience.
- Tertiary Education in relevant field or 5+ years work experience.
Other Attributes That Will Help You In This Role:
- Effective, clear and professional communication.
- Ability to collaborate and manage relationships in a matrix environment.
- Excellent time management and organisational skills.
- Creative problem-solving and innovative thinking.
- Ability to give and receive feedback effectively.
- Growth mindset to continuously learn and develop.
- Being comfortable with ambiguity, pressure and constant change.
go to method of application »
Responsibilities Include, But Are Not Limited To:
Technical
- Help to ensure that the integrity of the business domain products is maintained.
- Follow and contribute to best practices when completing work.
- Implement and maintain enterprise architecture.
- Certain capacity needs to be dedicated to refactoring or maintenance.
- Research and recommend the technology to meet business requirements.
- Define the structure of new modules.
- Actively mentor and explain programming concepts to junior members.
People
- Work with team members to provide story points for upcoming work.
- Provide technical guidance and feedback to junior members.
- Provide timely feedback on work being done to the relevant stakeholders.
- Work with the engineering lead to help grow junior team members.
- Participate in technical interviews.
Accountability for results
- Communicate progress effectively with team members and business stakeholders.
- Make sure the best practices are followed by team members.
- Work with juniors to break up tasks into smaller pieces.
- Drive solutions when maintenance issues arise.
Business
- Work with stakeholders to clarify and define requirements.
- Provide business domain knowledge to help drive decision making by the business.
- Understand the roadmap and how current work relates to the strategic goals.
- Contribute to developing product strategy.
- Effectively communicate technological limitations to business.
Other Attributes That Will Help You In This Role
- Live the company's values.
- Actively look for opportunities to improve and drive self-improvement.
Things That Should Be In Your Background
- ± 4 Years of web development experience.
- A degree in a software development related field.
- Experience: Any open source development, Ruby on Rails would be beneficial.
- Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- Familiarity with the following concepts: MVC, SOLID design principles and RESTful APIs.
- Exposure to object-oriented programming and relational databases, continuous integration and Git.
Method of Application
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