Our primary function is to facilitate skills development through learning programs like learnerships, skills programs, internships and other learning programs. We do this by disbursing grants to employers and skills development providers to offer training to employed and unemployed learners. As delegated by the Quality Council for Trades and Occupations (QCT...
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Assist in collecting and analyzing data for various research projects
Conduct literature reviews and summarize key information
Assist in compiling and present research findings in reports and presentations
Collaborating with team members and stakeholders to gather information, share insights, and contribute to strategic projects
Support the verification process of performance information
Collaborate with different departments to gather necessary data
Assisting in the preparation of reports, presentations, and documentation related to strategic projects and initiatives
Organizing and maintaining databases, spreadsheets, and other documentation related to strategic plans and projects
Provide administrative assistance in Qualifications Development projects
Maintain documentation related to Qualifications Development updates
Provide administrative support for Chamber Operations meetings and events
Coordinate communication between Chambers Operations and stakeholders.
Coordinate interaction between the department and other departments, management, employees, and other stakeholders
Handling various ad-hoc tasks and assignments as required to support the overall strategic planning efforts of the organization
Providing general administrative support such as scheduling meetings, managing calendars, and handling correspondence
Schedule meetings and other appointments on behalf of the department
Ensure that the department adheres to all organisational deadlines
Supporting project managers in organizing meetings, tracking project milestones, and ensuring deadlines are met
Answer calls and handle enquiries as far as possible
Ensure efficient administration within the department
Process travel related documents for the department
Develop and maintain a filing system
Keep information in own area of work confidential
Collate all departmental meeting minutes
Provide assistance with departmental meeting agenda compilation and distribution thereof
Requirements
National Senior Certificate or equivalent certification , at a minimum NQF 4
A National Diploma or equivalent (NQF 6) in Internal Audit, Business Administration or Public Administration or Public Management or Monitoring and Evaluation or a social sciences research qualification
Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards.
Always adhere to corporate values and ethics when interacting with Services SETAs
Welcome visitors and offer refreshments where necessary.
Provide assistance to walk-in visitors wherever possible.
Keep visitors informed of waiting times where necessary.
Keep the reception clean and tidy at all times.
Report maintenance issues promptly and monitor progress until they are resolved.
Attend to the reception area at all times during office hours.
Perform basic trouble shooting to correct minor problems.
Attend to incoming calls efficiently and timeously in order to minimize customer waiting time.
Route calls to the relevant people
When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with progress.
Proactively take messages and ensure that all staff are aware of and receive their messages timeously.
Screen calls in order to assist with queries or to route the callers to the correct area
Photocopy and scan documentation upon request
Filing
Distribute documents correctly and timeously
Provide typing services as requested
Bind documents when requested
Receive and dispatch courier packages
Collate information for reporting
Support Services SETA projects by:
Assist in scheduling of monitoring and evaluation visits
Assist in scheduling of induction visits
Prepare site visits reports.
Provide other project related clerical functions
Support the office in conducting outreach and stakeholder engagements on and/or off-site i.e. career exhibitions, stakeholder capacitation sessions.
Requirements
National Senior Certificate or equivalent certification, at a minimum NQF 4
A National Diploma or equivalent certification (NQF 6) in Business Administration or Public Administration or Office Administration or Project Management or Human Resources or equivalent certification
Method of Application
Use the link(s) below to apply on company website.
Gmail
Yahoomail